Improve Business Performance Research Articles

LITERASI KEUANGAN SEBAGAI VARIABEL MODERASI DALAM PENGARUH PERSEPSI KEUANGAN TERHADAP PERENCANAAN KEUANGAN

Micro, Small and Medium Enterprises (MSMEs) are the pillars of the Indonesian economy that have experienced rapid growth but still face several obstacles that need to be addressed immediately. Therefore, improving financial literacy for MSMEs in Surakarta is crucial to improving their business performance and sustainability. One way to improve business performance is by increasing financial literacy. Individuals with higher financial literacy tend to have more knowledge about financial management, including business financial planning. This research aims to determine the extent to which the level of financial literacy of MSME actors can strengthen attitudes and risk perceptions in business financial management for making appropriate financial planning decisions. The research approach used is quantitative using Structural Equation Modeling (SEM), while the data analysis method used is Partial Least Square (PLS), with research subjects taken from MSME actors under the guidance of the Solo Technopark Science and Technology Regional Technical Service Unit.

O2O 플랫폼 품질이 자영업자의 디지털 전환에 미치는 영향

Purpose - With the increase of non-face-to-face activities due to the spread of COVID-19, O2O industry has grown rapidly which reduces contact points between suppliers and consumers. O2O platform is now recognized as an indispensable channel of distribution, but the voice is getting louder that it is necessary to check how it contributes to the performance of suppliers or how its fee system or contract terms affects the expansion of O2O industry as the leading companies tend to monopolize the market. Design/methodology/approach - In this study, the scope was limited to the restaurant industry in which transactions are the most active among the O2O industry and a regression analysis was done on 775 businesses that had used guarantor service from the Seoul Credit Guarantee Foundation. Findings - Analysis on the impact of O2O platform system, information, and service quality on the business performance of the sole proprietors revealed that the system quality represented by ease of use and the information quality determined by level of timely, accurate and reliable information provided to the consumers have a statistically significant effect on the improvement of business performance. In addition, the effect of business performance on the loyalty measured by the likelihood of users continuing to use the service as well as recommending it to others was moderated by the satisfaction with contract terms, not by the fee system. Research implications or Originality - Although the number of O2O platform providers has increased manyfold, the membership rate is no more than 20%, which means that the small business owners are still struggling with digital transformation. In order for the O2O industry, which is now commonplace, to form a healthy ecosystem that satisfies both suppliers and consumers, the standard contract guidelines that are acceptable to both parties must be established and the O2O providers must offer services that help suppliers to improve performance.

Improving Business Performance For SMEs: The Power Of Co-Innovation, And Business Networks Resilience In The Covid-19 Pandemic

The Covid-19 outbreak-induced economic crisis has been considered significantly worse than the Great Depression (1929–1939), which had been seen as the worst economic catastrophe in history. Small and medium-sized enterprises (SMEs) have suffered heavier losses than large organizations during the pandemic. However, empirical results regarding relationships among resilient factors and SMEs performance have been inconclusive. This study builds on the Resources-based-view and Contingent Theory to examine one resilient factor as co-creation. Following a comprehensive literature review, quantitative research was adopted in this paper. There were a total of 450 SMEs participating in this study. SmartPLS 3.0 was performed on the relationship between co-innovation and SMEs outcomes. The findings show a positive and direct impact of co-innovation and organizational resilience and further leverage SMEs’ performance. Furthermore, it was found that co-innovation also boosts the resilience of business networks, SMEs which plays a critical role to business survival. Driven from these findings, SMEs in emerging markets should consider and focus on co-innovation with their stakeholders to overcome the long-lasting impacts from the pandemic.

The Effects of Increased Distance Travel on the Operating Costs of Freight Truck Vehicles

Transportation industry is an important part of most countries’ economies with significant effects on productivity and social welfare. However, refrigeration has dramatically altered global food transportation efficiencies in the cold supply chain. Hence, a key factor to optimize transportation is by lowering operational costs, with distance travel having a considerable impact. The paper examines how the operational costs of different truck classes is influenced by the distance travelled. The operating cost equation was utilized to make a comparison between vehicle operating costs and to assess how these costs change in relation to travel distance. The equation consists of influential parameters such as fuel cost, driver wage, and maintenance cost of a vehicle. The result showed that the operating cost rate varies among trucks of different classes. According to the results of the equation and effective parameter analysis, 18-ton trucks had the highest cost, followed by 5-ton trucks. This is due to fact that the cost is influenced by factors of travel distance, tolls, and fuel consumption. Furthermore, based on transportation costs, a green practice framework can be constructed to reduce truck costs for each delivery while reducing CO2 emissions to the environment. By taking into account transportation cost factors in the framework of green practices, effective and practical information can be generated such as product delivery schedules to customers and better routes to improve business performance. Finally, effective transportation management can improve inventory flow by enhancing warehouse efficiency, reducing overall lead time, and saving on storage costs.

Dimensions of corporate culture and financial performance: Evidence from Chinese publicly listed companies

Corporate culture is the soul of the enterprise and plays a vital role in creating corporate cohesion and improving business performance; in many cases, the role of corporate culture on business performance is not direct, but there are a series of intermediary influencing mechanisms. Most of the current academic circles have studied the influencing mechanism between corporate culture and business performance from the perspective of dynamic matching. Still, there is a lack of research results based on the theoretical perspective of Edgar H. Schein's corporate culture dimensions. Based on Edgar H. Schein's theoretical perspective of corporate culture dimensions, this study explores the influencing mechanism between corporate culture and the business performance of Chinese listed companies from the dimensions of corporate governance culture in the external environment and corporate governance culture in the internal environment. It conducts empirical research using the data of A-share listed companies in China's Shanghai Stock Exchange and Shenzhen Stock Exchange as samples. The results are twofold. First, the adaptability of the enterprise's external environment has a significant and positive effect on the Weighted average return on net assets in the financial dimension; it has a substantial and positive impact on customer satisfaction in the non-financial dimension. Second, internal corporate governance culture has a significant and positive effect on weighted average return on net assets, Debt-to-Equity Ratio, Earnings per share in financial dimensions, Percentage of highly educated employees, customer satisfaction survey, and non-financial dimensions. Percentage of highly educated employees, Customer Satisfaction, Customer retention rate, and R&D investment as a percentage of operating income in non-financial dimensions have significant positive effects. The findings of this study provide theoretical and practical guidance for Chinese listed companies to strengthen the construction of external environment adaptive culture and internal corporate governance culture.

NEUROMARKETING TOOLS: ETHICAL SIDE OF INFLUENCE ON CONSUMER BEHAVIORAL REACTIONS

Despite the growing popularity of neuromarketing, its use faces certain problems. First of all, consumers and society have concerns about the ethical component of neuromarketing and the possibility of its use to manipulate consumer behavior. In addition, both businesses and consumers do not always have complete information about the features of neuromarketing and the technologies it uses. Addressing these issues is essential to expanding the use of neuromarketing as a tool for improving business performance. Purpose of the study: analysis of the ethical aspects of neuromarketing and review of the main neuromarketing technologies from the point of view of assessing their advantages compared to traditional marketing tools. Method or methodology for carrying out work. During the research, systemic and situational types of analysis, data from expert assessments, and information from complex studies provided by neurolaboratories were used. The information base of the study was formed on the basis of publications on the topic of neuromarketing, presented in the RSCI and Scopus databases, as well as monographs relevant to the research topic. Results. We have proposed our own definition that reveals the essence of neuromarketing. The author's point of view has been formed on determining the degree of ethics of using neuromarketing tools when conducting comprehensive studies of consumer preferences. Information on key neurobiological methods used in neuromarketing research is systematized and their effectiveness in comparison with traditional marketing tools is clarified. Scope of application of the results: results obtained can be used when conducting research in the field of neuromarketing.

Research on the effect of e-commerce adoption in improving farmers' income and welfare in the context of digital economy

In the era of digital economy, e-commerce, as an important economic model with the characteristics of the times, has a profound impact on the development of rural economy, and e-commerce of agricultural products has become a new driving force to promote agricultural industrialization, digitalization and increase farmers' income. Considering the sample selection bias and endogeneity, this paper uses multiple regression model to benchmark and two-stage regression to measure the effect of e-commerce participation on the improvement of farmers' business performance, and finds that the adoption of e-commerce of agricultural products is helpful to increase agricultural income, but it is not as significant as the impact of land area, and even less than the factors affecting income such as labor force and brand building. However, the positive impact of the adoption of e-commerce of agricultural products on farmers' income will increase with the deepening of their e-commerce adoption, especially in the later stage, and the network scale effect will be gradually released.

The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach

An uncertain and complex economic environment requires companies to act quickly and reinvent their business strategies. Innovation has emerged as a strategic imperative to adapt to market changes and remain competitive, while resilience has gained attention as essential for organizations to respond successfully to external environmental pressures. Despite these strategic factors’ importance in unstable environments, little empirical research has analyzed them. Drawing on dynamic capabilities’ theory, our study examines the role of service innovation and organizational resilience in enhancing business performance using a sequential two-stage mixed-methods approach. First, a quantitative study was conducted to test the proposed research model using structural equation modelling (SEM) analysis with a sample of 343 service companies in Spain. Second, a qualitative analysis was performed with 12 interviews with managers to provide additional insights and a detailed understanding of the phenomenon. The results confirm innovation and resilience as key dynamic capabilities to address a changing business landscape and remain competitive. Our findings also reveal the strategic importance of digital tools (social media platforms) and external networks as drivers of service innovation. Managers can use these findings to leverage social media to engage in collaborative networks, enhance innovation and resilience, and succeed in turbulent markets.

Business Performance Based on Entrepreneurial Orientation, Motivation, and Organizational Commitment in Snack Food MSMEs

This study examines the effect of entrepreneurial orientation and motivation on business performance with organizational commitment as an intervening variable in snack food MSMEs in Cisarua District. The sample used was 58 snack food MSMEs in Cisarua District. This research is descriptive and verification with the path analysis method. This study resulted in the findings that entrepreneurial orientation and motivation have an influence on business performance and organizational commitment. Organizational commitment served as an intervening variable. Based on the result of this study, business actors must be able to improve entrepreneurial orientation and motivation in order to improve business performance and organizational commitment.

Enhancing FM digitalization strategies for shopping complexes amidst post-COVID-19: a case study analysis and improvement insights

PurposeThis study aims to improve the use of digitalization in facilities management (FM) for shopping complex facilities in the post-COVID-19 era. The resumption of economic activities, especially in shopping complexes, poses challenges for FM with throngs of shoppers. To tackle these challenges, enhanced and innovative FM practices are necessary.Design/methodology/approachThe study used a qualitative research approach, incorporating case studies, interviews, observations and documentation. It focused on super-regional shopping complexes in the Klang Valley, Malaysia, selecting two complexes for qualitative data collection. Supplementary data were gathered from various sources, including government policy publications, websites, books, journal papers and archival records.FindingsThe research provides valuable insights into FM innovations and the application of FM digitalization in shopping complexes after the COVID-19 pandemic. It also addresses challenges faced by FM teams during this period. Recommendations for implementing FM digitalization in super-regional shopping complexes post-COVID-19 include developing skilled personnel, defining appropriate work scopes, strategies and policies, using cost-effective software, and increasing occupant awareness. The involvement of outsourced service providers is advised, emphasizing their understanding of the organization’s business model and innovative approaches.Originality/valueThe findings offer new perspectives on the characteristics of FM digitalization in the commercial sector during business disruptions caused by the pandemic. The proposed strategies are grounded in real industry implementations, aiming to enhance the FM digitalization approach for improved business performance.

Operationalization of Knowledge Capital in Promoting Performance Development Based on Social Return on Investment (Sroi) at Bumdes Bumi Arum, Tlahab Temanggung

The urgency of improving business performance is to make a contribution to the company, where the organizational development approach seeks to increase business solution capabilities. The problem faced by micro businesses in the Tlahab Village area is a decline in performance as indicated by sales results in business units. Each business unit has not been able to optimize the role of knowledge and entrepreneurial networking capital to encourage better performance. Theoretically, it is necessary to study the behavior of business owners in the context of building business performance based on a social profit approach. Social profit, focuses on business governance actions by incorporating the power of micro business networks in the Tlahab Village area. Social networks are important business capital, which has potential as locality-based intellectual capital. The ties between micro business networks, business owners and workers have the potential to be leveraged for business performance . This is supported by research conclusions that business performance is influenced by the leadership of micro business owners. It is necessary to study in more depth how the owner behaves in managing business networks.

How Tax Knowledge Mediates Business Performance?

This study aimed to determine the influence of tax awareness on business performance and to examine the effect of tax knowledge as a mediating variable. The research adopted a survey with the distribution of questionnaires via G-Forms. The sample consisted of individual taxpayers who own sole proprietorships. The study demonstrated that high tax awareness and knowledge positively impacted taxpayers to fulfill their tax obligations, thereby enhancing business performance. The results of the mediation test confirmed that tax knowledge plays an effective mediating role. Tax awareness remained the main factor. Increasing tax awareness encourages taxpayers to seek broader knowledge about tax regulations and their interpretations, which affects the efficiency of the company’s cash flow. This drives companies to make innovative decisions by optimizing tax regulations and incentives. This study confirmed that tax awareness and tax knowledge contributed to improving taxpayers’ compliance. Nevertheless, integrating tax awareness with tax knowledge not only improves taxpayers’ compliance but also leads to improved business performance.

Big Data Analytics: Techniques, Tools, and Applications in Various Industries


 
 
 Big data analytics has emerged as a powerful tool for extracting valuable insights from large and complex datasets across diverse industries. This article provides a comprehensive review of the techniques, tools, and applications of big data analytics in various industries. Through qualitative analysis and extensive literature review, this study explores the key methods and technologies used in processing and analyzing massive volumes of data to uncover hidden patterns, trends, and correlations. The article discusses the significance of big data analytics in enhancing decision-making processes, optimizing operations, and gaining competitive advantages in today's data-driven economy. Furthermore, it examines the challenges and opportunities associated with implementing big data analytics solutions across different sectors. By examining real-world case studies and industry examples, this research highlights the practical applications of big data analytics in areas such as healthcare, finance, manufacturing, retail, and marketing. The findings underscore the transformative impact of big data analytics on improving business performance, customer engagement, and innovation across diverse domains. Overall, this article aims to contribute to the understanding of big data analytics techniques and their wide-ranging applications, providing insights for researchers, practitioners, and decision-makers in leveraging data-driven approaches to drive organizational success.
 
 

Inklusi Keuangan, P2P Lending dan Kinerja UMKM: Peran Moderasi Literasi Keuangan

This research aims to examine the influence of financial inclusion and peer to peer lending (P2P lending) on the performance of SMEs in the city of Salatiga, as well as testing the moderating effect of financial literacy. This research used 92 MSMEs in the city of Salatiga as the sample. Primary data were processed by using the Moderated Regression Analysis (MRA) technique. The study findings prove that: financial inclusion and P2P lending have a positive effect on MSME performance, then financial literacy strengthens the positive influence of financial inclusion and P2P lending on MSME performance. This study contributes to enriching literature in the field of financial management for MSMEs and can be a consideration for stakeholders and MSME players to improve business performance.

Kinerja Usaha Mikro Kecil dan Menengah (UMKM) Makanan Binaan Pusat Layanan Usaha Terpadu-Usaha Mikro Kecil dan Menengah (PLUT-UMKM) di Kota Bandar Lampung

Micro, Small, and Medium-Sized Enterprises (MSMEs) are productive businesses owned by individuals or legal entities that meet the requirements of a business. Micro- and small-sized businesses continue to confront a variety of financial and non-financial issues. Therefore, to encourage improved business performance, MSMEs are provided with coaching and/or mentoring by the Integrated Business Service Center-Micro, Small and Medium Enterprises (PLUT-UMKM). Most of the MSMEs assisted by PLUT-UMKM in Bandar Lampung City are food MSMEs. The focus of this study is to determine the achievement of PLUT-UMKM coaching targets, determine the performance of MSMEs, and analyze the effect of achieving PLUT-UMKM coaching targets on MSME performance. The method used in this research is a survey. The sampling technique in this study used proportional stratified random sampling. The data collection method used was interviews. This research employs quantitative descriptive analysis and multiple linear regression analysis to analyse the data. The results of this study indicate that the achievement of PLUT-UMKM coaching targets is in the good enough category, the performance of MSMEs assisted by PLUT-UMKM is in the good category, and the variables that have a significant effect on MSME performance are the variables of access to financing and business networks.

Does Fintech Investment in Commercial Banks Improve Business Performance? -- Based on the Empirical Test of 42 Listed Commercial Banks in China from 2010 to 2022

Does Fintech Investment in Commercial Banks Improve Business Performance? -- Based on the Empirical Test of 42 Listed Commercial Banks in China from 2010 to 2022

ENTREPRENEURIAL COMPETENCIES FOR DETERMINING BUSINESS SUCCESS IN INDONESIA

Entrepreneurship plays a crucial role in developing countries by creating employment opportunities and reducing unemployment. This study addresses those issues by examining the impact of entrepreneurial competencies on business success. The novelty relies on its empirical study which is still lacking among Indonesian literature concerning entrepreneurial competencies. This study used PLS-SEM to investigate eight dimensions of entrepreneurial competencies: learning, ethical, familism, relationship, conceptual, opportunity, personal, and strategic competencies. The findings revealed a positive and substantial impact of entrepreneurial competencies on business success. All dimensions are equally important, underscoring the need for stakeholders to prioritize the development of these competencies among young entrepreneurs for the sustainability and growth of their businesses. This study can be a valuable reference and insight for other researchers and Indonesian government to improve business performance among young entrepreneurs.

A new demand function graph: Analysis of retailer-to-individual customer product supply strategies under a non-essential demand pattern.

The core objective of a successful product supply strategy is to determine the mechanism through which consumers' psychological effects influence customer demand. As stated in the theory of supply and demand, a higher level of dynamic equilibrium should be formed in which demand drives supply and supply creates demand. There is a lack of systematic research in the literature on the identification of consumer goods demand attributes and the formation of influencing factors in consumer goods supply chains. In this paper, we use the literature on demand functions and product pricing functions to establish three mathematical models to study the factors that influence retailers in designing and planning product supply strategies for different customers under nonessential demand patterns and to solve the profit maximization problem. The results of numerical examples validate the validity of the model. The research results can help retailers develop different supply strategies according to different types of customers and different demand patterns, thereby improving business performance. The theoretical contribution of this study is the construction of value ranges and a demand function diagram for identifying consumer product demand attributes.

Optimizing the performance of MSMEs through financial reporting training

The Moncongloe District is an environment that is rich in potential with many Micro, Small, and Medium Enterprises (MSMEs). Business owners in this sector face challenges in managing business finances effectively. Limited financial knowledge is due to the fact that MSMEs do not have a financial background or formal education in this field. This makes it difficult for MSMEs to understand the terms and concepts used in financial reports. This community empowerment program aims to make a positive contribution to business development in Moncongloe District, particularly in recording business finances. The implementation method is through workshops, discussions, questions and answers, and evaluations to provide an understanding of the importance of financial reports for MSMEs. The results of the community empowerment program show that workshop participants experienced an in-depth increase in knowledge about the importance of financial reports which can improve business performance for MSME entrepreneurs and Village-Owned Enterprises (BUMDES) in Moncongloe District, Maros Regency. In addition, participants succeeded in understanding the tools for starting a business, namely the Business Model Canvas, and making simple financial records that can help community empowerment partners in developing more structured and innovative MSME businesses.

Supply Chain Management and Business Performance of Shipping Firms in Port Harcourt

The study examined the relationship between supply chain management and business performance of shipping firms in Port Harcourt. The study adopted quantitative research design using a correlational method of investigation. The population consists of 16 shipping firms in Port Harcourt. The study adopted census sampling and studied the entire 16 firms with focus on managers. The reliability of the instrument was determined using Cronbach's alpha test with the aid of Statistical Package for Social Sciences (SPSS) version 23 and it stood at 0.88 higher than the benchmark of 0.7. The data collected for this study were analyzed through inferential statistics. The Spearman Rank Correlation Technique was employed to test the various hypotheses formulated through the aid of Statistical Package for Social Sciences (SPSS). The results revealed that supply chain management is significantly and positively related with business performance of shipping firms in Port Harcourt. Based on the findings, it was concluded that supply chain management with its dimension of supply chain integration and reverse logistics will improve business performance of shipping firms in Port Harcourt on the basis of the results obtained from the analysis. The study recommends that shipping firms should adopt reverse logistics as this would ensure customer after-sale satisfaction which in turn results in improvement in business performance, and also, shipping firms should integrate their supplies as this would enable them to improve business performance.