PurposeThis paper aims to provide information about the importance of employee engagement in uncertain economic times. While the benefits of employee engagement are a widely accepted concept in theory, these efforts often suffer during an unpredictable socioeconomic environment. Often, the first things to go are the very initiatives and culture creators that drive a happy and productive workforce, which can then negatively affect business outcomes. There is a need to strike a balance between the bottom line and a well-rounded and inclusive employer relationship.Design/methodology/approachThe paper is based upon the author’s research as well as strategies and programs they have implemented during their HR leadership career.FindingsTo improve employee engagement, it is essential to involve various departments within HR. It is important to consider all aspects of the employee experience, including members from each team, to create a well-rounded employee life cycle, even during challenging times. Committing to the methods outlined in the article and maintaining accountability will help an organization achieve lasting results.Originality/valueThe paper provides the author’s unique insights into effective strategies for employee engagement and improving the employee’s overall experience.