In the present paper, a simple numerical method is proposed to predict the hole contour in a workpiece due to the action of a multi-pulsed laser. A 3D transient heat conduction equation has been used to predict the temperature at various points in the workpiece subjected to multi-pulsed (Gaussian beam (TEM00) mode) laser beam. Subsequently, the hole contour is predicted from the melt isotherm contour in the workpiece. A finite difference implicit splitting scheme has been chosen to solve the above 3D transient heat conduction equation because of several advantages of this techniques over other techniques. The predicted hole contour has been verified with the experimentally obtained hole contour under similar condition of laser and process parameters. It is observed that the numerically predicted hole contour is matching fairly well with the experimental hole contour. The second objective of this paper is to exploit this numerical model to obtain an optimum combination of laser and process parameters for getting a good quality hole. Hence, the proposed numerical model can be used to set optimum process parameters for laser-drilling operation in industrial applications.