Implementation Of Knowledge Management Practices Research Articles

Mediating effect of knowledge sharing between participative decision making, transformational leadership and organization performance

This is the era of information economy. Performance of the organization is credited to knowledge and information. Intellectual capital is considered to be the most important assets. But dilemma is that only some organization focus on generation and preservation of knowledge. Participative decision making and transformational leaders are great tools of successful implementation of Knowledge management practices. This study is intended to study the impact of the impact of Knowledge Sharing, Participative Decision Making and Transformational Leadership on Organization Performance. A survey instrument covering knowledge sharing (KS), participative decision making (PDM), transformational leadership (TL), and organizational performance was developed. Data was collected by postal and personal surveys from health, education, manufacturing, telecom, and financial sector of Gujranwala and Lahore region of Pakistan using stratified random sampling technique. Sample size was 300 and 245 complete questionnaires were received back with response rate of 81.7%. The survey instrument used for the study was shown to be valid and reliable. Statistical analytical tools like (kindly mention all the tools) were used. Results of data analysis proposed a correlation between  This study is probably the first to understand the impact of KM practices on organizational performance. It offers valuable information about KM to all the organizations particularly those operating in Pakistan.

Benefits, Process and Challenges of Knowledge Management

Benefits, Process and Challenges of Knowledge Management

Exploring The Influence Mechanism of Strategic Leadership, Employee Engagement and Job Involvement: A Framework Model Approach

In the dynamic landscape of higher education, the enrichment of college teachers is pivotal for fostering effective learning environments and promoting student success. The paper investigated the impact of knowledge management (KM) practices on the professional development and enrichment of college teachers. Drawing upon a synthesis of existing literature and empirical studies, this research elucidates the mechanisms through which KM practices contribute to the enhancement of teaching quality, innovation, and collaboration among college faculty. It explores how institutional policies, incentives, and recognition systems can incentivize teachers to actively engage in knowledge creation, dissemination, and continuous professional development activities. Moreover, the study examines the challenges and barriers associated with implementing KM practices in college settings, such as resistance to change, time constraints, technological barriers, and cultural factors. It proposes strategies and best practices for overcoming these challenges and fostering a culture of knowledge sharing and collaboration among college teachers. The findings suggest that effective KM practices play a crucial role in enriching college teachers by enhancing their teaching effectiveness, fostering innovation and creativity, promoting interdisciplinary collaboration, and facilitating continuous professional development. The article concluded with recommendations for policymakers, educational leaders, and practitioners to leverage KM practices for the continuous enrichment and professional growth of college teachers, thereby enhancing the quality of higher education and student learning outcomes.

Understanding of the concept of knowledge management for knowledge management system implementation in two mobile telecommunication companies in Namibia

This study investigates the understanding of knowledge management (KM) for knowledge management systems (KMS) implementation for efficient KM practice in two mobile telecommunications (MT) companies in Namibia. Using a mixed-methods approach, the study employed convergent parallel design via parallel sampling techniques to gather insights. Three hundred and twenty-nine questionnaires were disseminated via online surveys using simple random sampling from 1,584 employees. The questionnaires returned were then accepted based on the comprehension of KM concepts for KMS implementation to introduce KM practice. Quantitative data was subjected to descriptive analysis using SPSS. Qualitative data underwent thematic analysis using Atlas TI. The findings of this study show that Namibia's two MT companies stand to gain significant advantages by implementing KM practices based on their understanding and implementation of KM. By enhancing their KM capabilities, these companies can leverage this organisational knowledge (OK) to drive innovation and adequately meet the demands of a fiercely competitive, knowledge-based society (KBS). This article is of significant value to KM scholars, professionals, decision-makers, and policymakers as an introductory guide to the comprehension of KM for KMS and how they can facilitate effective KM practices within Namibia.

Effect of knowledge management on organizational performance of Central Statistics Agency (BPS) of Cilacap Regency

The research objective is to analyze the effect of knowledge management on organizational performance. The research method uses descriptive quantitative methods, using questionnaires as the primary data collection tool. Many data analysis techniques use linear regression analysis. The results of this study indicate a significant positive relationship between knowledge management and organizational performance at BPS Cilacap Regency. It is proof that the implementation of knowledge management practices in the organization contributes significantly to the improvement of performance. The results of the analysis also show that aspects of knowledge management as structured knowledge, knowledge sharing, and the use of information technology have a positive impact on organizational performance.

Pengaruh Knowledge Sharing Factor Terhadap Keberlanjutan Penggunaan E-Learning Pasca Covid-19

E-learning includes learning methods that use information technology and can be accessed via the internet, making it possible to learn remotely without face-to-face meetings. E-learning functions to implement knowledge management practices, especially in sharing knowledge. Studies on various knowledge-sharing factors influencing the adoption of e-learning in the post-pandemic context are still limited in the existing literature. Therefore, this study has the objective of developing an Expectation Confirmation Model by taking into account the factors of knowledge sharing (communication openness, personal trust, sharing motivation, use of technology, and perceptions of ease of use of technology) to test the viability of using e-learning, especially at Srivijaya University. This study uses the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the validity of the developed model. Study data was collected from active students at Sriwijaya University who used or are currently using e-learning in lectures. The results of this study show that knowledge sharing factors, including openness of communication, personal trust, motivation to share, usefulness of technology, and perceived ease of use of technology, are important factors in determining the continued use of e-learning services at Sriwijaya University.

Seven‐Layer Model for Creating Organizational KM Excellence

ABSTRACTThis paper proposes a practical seven‐layer model that provides a holistic framework for creation an optimal foundation for organizational knowledge management (KM). The research corpus consists of three data collection tools; In the physical field we conducted personal interviews and a focus groups with 52 KM professionals. In the online arena we conducted a web ethnography, in which we surveyed tens of thousands of posts and comments which were posted in two virtual KM groups on the Facebook social network. The research is based on the qualitative‐constructivist paradigm. The data were analyzed according to the thematic analysis method, relying on the grounded theory approach. The proposed conceptual framework contributes to the empirical knowledge of the KM field, and may stand to guide practitioners in successful implementation of KM practices in organizations.

Knowledge Management in the Public Sector: A Critical Examination of a Case Study

Knowledge is an important tool that companies use worldwide to improve their efficiency. Managing knowledge has received considerable interest among researchers as it increases the performance of the organization. Since our time is recognized as the era of the knowledge economy, it is important, not only for private but also for public organizations, to understand the importance of Knowledge Management (KM) and to focus on implementing KM practices to achieve better efficiency and to improve the quality of the services provided. The employees of the Prefecture were chosen as case study. The purpose of this study is to investigate whether Knowledge Management (KM) activities are used in the Prefecture. This paper assesses whether specific characteristics of the employees affect their responses. This study also investigates how employees understand KM, its importance, its benefits and difficulties. A quantitative survey was selected to investigate KM in the Prefecture. The link of the questionnaire was emailed and completed online from 153 employees. The results show that employees’ responses are affected by particular characteristics such as position of responsibility and years of service in the Prefecture. The findings also reveal that the majority of respondents ignore the existence of a KM Strategy in the Prefecture and associate KM with benefits such as improvement of efficiency and response to customers’ needs. The study, which is the first in the Greek public sector, also provides valuable information about KM in the Prefecture as it presents a framework for the assessment of KM enablers.

Proposing Business Growth of PT. DECRA Group Indonesia through Knowledge Management

The informatics industry market has shown promising growth in the post-COVID era, presenting certification companies with lucrative business opportunities. The informatics market’s GDP growth rate ranks fourth among other fastest-growing industries in Indonesia, demonstrating a 7.19% increase from 2022 to 2023. PT. DECRA Group Indonesia, a certification company, have intention to penetrate a new market which is IT Industry. Knowledge plays a crucial role in the certification process, especially ISO auditors are required extensive knowledge across various business types. Therefore, this research focuses on exploring the role of knowledge management in supporting the growth of PT. DECRA Group Indonesia. The study aims to investigate how knowledge management approaches can enable DECRA Group Indonesia to improve their resources and capitalize on the IT market. The data collection method in this research involves gathering qualitative data through interviews with the business owner and HR manager as the primary sources. These interviews aim to gain an in-depth understanding of their perspectives on the company’s business growth. Additionally, secondary data sources such as the company’s website, competence review forms, and lists of employee competencies will be utilized to supplement the research. The analysis employs Goal-Analysis approach using Fishbone Diagram model to identify what key areas in achieving company’s goals. Building upon the analysis, KM Framework Table is constructed based on the People, Process, and Technology for each improvement that need to be made. Then SECI Model, derived from the KM Framework Table, guides the implementation of knowledge management practices, facilitating the conversion of tacit knowledge into explicit knowledge to foster innovation and organizational learning. Furthermore, to ensure successful implementation in SECI model, an Integrated Learning Cycle model is developed, which takes into consideration the communication channels and learning processes that are crucial for the effective knowledge transfer and acquisition. To facilitate the practical implementation of knowledge management strategies, a KM Roadmap is developed by providing a simple-structured approach for DECRA in aligning its people, processes, and technology considerations to support knowledge management initiatives. In conclusion, this research emphasizes the critical role of knowledge management in driving business growth for PT. DECRA Group Indonesia, enabling the company to enhance its internal operations, develop competencies, capitalize IT market successfully, and leverage knowledge as a strategic asset for sustained innovation and competitive advantage.

Investigating the relationship between knowledge management practices and organizational learning practices in the universities’ environment

<span lang="EN-US">The concept of knowledge management (KM) and organizational learning (OL) has been embraced by organizations to complement each other. Higher education institutions have embraced KM and OL as a means to improve organizational efficiency. This research explores the link between KM and OL. The target population included all the 432 academicians and administrators from 35 public universities in Iraq. The sampling was selected using a stratified random sampling technique. The correlation among the components of KM and OL was tested as well as the effect of KM components on OL. The findings were derived using smart partial least square. The findings showed that there is significant correlation between components of KM and components of OL. The regression analysis showed also that the effect of KM and its components; knowledge creation, knowledge sharing, knowledge storage, knowledge application and knowledge acquisition on OL are significant. These findings provide insights to universities management on strategies to implement KM practices that can align with OL practices to assure dynamic lifelong mechanisms for the basic daily activities such as teaching, learning, researching, and supervision.</span>

Knowledge Management Tools and Practices for Successful Implementation in Higher Education Institutions in Nigeria

Knowledge Management (KM) practices have existed for long in Higher Education Institutions (HEIs); although little attention has been given to successful implementation of KM practices as a means of gaining competitive edge and sustainable development. In view of this, this paper discusses knowledge management tools and practices for successful implementation in HEIs in Nigeria. The methodology adopted for this study was a literature search spanning across several studies on KM and their extent of application in HEIs. This paper further discusses elements of KM as applicable to HEIs, KM tools that are required for successful implementation of KM; and the challenges faced by HEIs in applying and sustaining KM principles in their day to day operations and work processes. Policy recommendations were equally made to improving the implementation of KM in HEIs. It was concluded that leadership of HEIs along with Government should show more commitment in the area of funding, procurement of infrastructures and organizing sensitization programmes that would entrench KM culture and sustain its practices.

Knowledge Management Practices (KMP) in University Libraries in Nigeria: Connecting and Inspiring Librarians for Professional Development

Academic libraries worldwide provide knowledge management (KM) services to support university research activities, while some librarians are slowly implementing knowledge management practices. The paper examined librarians’ perception of knowledge management in Nigerian university libraries and discovered that they perceived it positively. It also identified KM practices in Nigerian university libraries, such as brainstorming, knowledge sharing and mentoring. However, these practices were not recognized as KM practices and were not officially documented as such. Furthermore, the paper also revealed that the effects of KM on the professional development of academic librarians were positive. Therefore, the researchers proffer some recommendations to enhance KM practices in Nigerian university libraries.

Knowledge Management Practice for Sustainable Development in Higher Education Institutions: Women Managers’ Perspective

Women play a crucial leadership role in higher education institutions by implementing knowledge management practices; however, there is a lack of scientific studies that mainly investigate this role. Therefore, in order to fill this scientific studies gap, a purposive sampling technique focusing on women managers and a survey were employed to collect data from 201 women working in managerial positions in Lebanese and Syrian higher education institutions. PLS structural equational modeling technique and independent sample t-test were used to analyze the influence of the knowledge management cycle on sustainability in higher education institutions through women managers’ perspectives. The findings revealed a positive and significant relationship among the analyzed knowledge management processes in the study, and some insignificant differences were detected in the independent sample t-test between the Lebanese and Syrian higher education institutions. The results of this study are valuable for strategic and knowledge management practitioners concerned with women’s leadership and implementation of knowledge management practices in higher education institutions for sustainability.

Relating Organizational Knowledge with ISO 9001: 2015: An Empirical Approach

In a business market environment highly marked by competition, standardisation has proven distinctive in answering continuous challenges. Thus, organisations have been investing in obtaining ISO certifications, being "ISO 9001 – Quality Management System" among the most popular. The present empirical study aims to discover what is, in the opinion of managers expressed by their answers to the questionnaire, the relationship between the implementation of Knowledge Management practices, the Quality System and Organizational Performance while verifying if the introduction of Knowledge Management principles in the Standard ISO 9001 has affected the company's overall organisational performance. The proposed analysis methodology is supported by applying a questionnaire to 36 Portuguese Small and Medium Enterprises sample. The investigation results allowed us to infer that, in the managers' opinion expressed by the answer to the questionnaire, Knowledge Management acts as a mediator between the Quality System and performance while not directly influencing organisational performance. Within the companies studied, holders of the certification ISO 9001, through the application of Knowledge Management practices, show improvements in the management of the Quality System, with a consequent increase in organisational performance.

Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes

Managing knowledge has become a new reality for multinational corporations (MNCs). Previous studies in the management field have closely examined personality traits as stable dispositional constructs over time, but they oversighted the possibilities that seemingly stable traits are likely to have different effects on outcomes in varying time waves. Combining horizontal and longitudinal surveys, this study collected two-wave datasets of 216 employees from MNCs, and built Fixed, Continuous and Interacting Models to investigate the effects of individual emotional intelligence (EI) and cultural intelligence (CI) as key traits on the processes of organizational knowledge management (KM) over time. This study discovered the fixed, continuous and interacting roles of EI and CI in KM processes at different times, and it also concluded that the traditional assumption of conceptualizing the effects of dispositional variables as fixed should be re-examined. The findings provided empirical and statistical evidence for future research as well as management suggestions for MNCs implementing KM practices.

“Knowledge management practices” as moderator in the relationship between organizational culture and performance in information technology companies in India

PurposeThe purpose of this study is to empirically examine knowledge management (KM) practices as a moderator in the relationship between organizational culture and performance. The effect of four types of organizational culture on organizational performance was studied. In addition to direct effects, most importantly, KM practices as a moderator in strengthening the culture-performance relationship were empirically examined.Design/methodology/approachA carefully crafted survey instrument was distributed and data was collected from 1,255 respondents from 10 information technology companies in India. After checking the psychometric properties of the instrument, this paper performs hierarchical regression to test hypotheses.FindingsThe results reveal that: cooperative culture, innovative culture, consistent culture and effectiveness culture were all positively and significantly related to organizational performance; KM practices were positively and significantly related to organizational performance, KM practices moderate the relationship between various dimensions of organizational culture and organizational performance.Research limitations/implicationsAs with any survey-based research, the present study suffers from the problems associated with self-report measures. These are common method bias and social desirability bias. However, this study attempts to minimize these limitations by following appropriate statistical techniques.Practical implicationsThis study contributes to both practicing managers and the literature on KM and organizational culture. The study suggests that managers use KM practices, which are all-pervasive and very important for improving organizational performance. The results highlight the importance of implementing KM practices in organizations.Originality/valueThis study provides new insights into the importance of KM practices in achieving sustained competitive advantage by achieving organizational effectiveness. To the knowledge, the importance of KM practices is underemphasized in organizational culture research.

Relational climates moderate the effect of openness to experience on knowledge hiding: a two-country multi-level study

Purpose Understanding employee knowledge hiding behavior can serve organizations in better implementing knowledge management practices. The purpose of this study is to investigate how personality and work climate influence knowledge hiding, by examining the respective roles of openness to experience and relational (specifically, communal sharing and market pricing) climates. Design/methodology/approach Multilevel modeling was used with two distinct samples, one from Vietnam with 119 employees in 20 teams and one from The Netherlands with 136 employees in 32 teams. Findings In both samples, the hypothesized direct relationship between openness and knowledge hiding was not found. In the Vietnamese sample, only the moderating effect of market pricing climate was confirmed; in the Dutch sample, only the moderating effect of communal sharing climate was confirmed. The findings of the Vietnamese sample suggest that people with a high sense of openness to experience hide knowledge less under low market pricing climate. In the Dutch sample, people with high openness to experience hide knowledge less under high communal sharing climate. The authors conclude that, in comparison with personality, climate plays a stronger role in predicting knowledge hiding behavior. Research limitations/implications Small sample size and self-reported data might limit the generalizability of this study’s results. Practical implications The paper highlights how organizational context (relational climate) needs to be taken into account in predicting how personality (openness to experience) affects knowledge hiding. Originality/value This paper contributes to a better understanding of the knowledge hiding construct by extending the set of known antecedents and exploring the organizational context in which such phenomena happen.

A Study on Emerging Management Practices of Renewable Energy Companies after the Outbreak of Covid-19: Using an Interpretive Structural Modeling (ISM) Approach

The role of management practices in the success of renewable energy organizations is not negligible because management practices are the backbone of any organization. Energy organizations are facing drastic environmental issues; therefore, the sector inevitably requires environment- friendly production, which is only possible through the deployment of concurrent management practices because sluggish management practices lead to dormancy and inadequate performance. This study investigates the emerging management practices that will enable the renewable energy sector to fulfill the current demands of the market, especially after the outbreak of the Covid-19 pandemic. This research deployed a qualitative research methodology that is grounded in the interpretivism research paradigm. Interpretive structural modeling (ISM) was applied due to the extent of its logical thinking, and its ability to address complex issues and disseminate results precisely. Data were collected through primary (structured and unstructured interviews) and secondary sources (literature reviews published in the last 10 years). Interviews of top- and middle-level managers working in the renewable energy sector of developing countries were conducted. The findings of the study postulate that the implementation of knowledge management practices and policy changes are the key influencing factors to achieve sustainable organizational performance. Decentralization also has the potential to influence and navigate the organizational performance of energy companies. The findings of the research advocate innovative practices for the energy sector that influence organizational performance. The qualitative findings of the study suggest that emerging practices, including knowledge management practices and decentralization, may proliferate organizational growth and development. The novel framework of the study implies that organizations should work progressively in deploying emerging management practices such as establishing a central response hub to avoid delays under the umbrella of resilience leadership.

Challenges of Implementing Knowledge Management Practices in Nepalese Financial Institutions

Knowledge management (KM) is the research field that still faces some lack of cumulative theoretical development and empirical studies. Despite several opportunities, one faces many challenges to explore these concepts and their implementation at organizational level. The main objective of this study was to explore the challenges of implementing Knowledge Management practice in Nepalese financial institutions. A convergent-parallel mixed method research was designed to explore the prevailing challenges of KM implementation in banking and financial sector in Nepal. In this study, a sample of 385 respondents was selected randomly from four different types of financial institutions of Kathmandu, Nepal. Quantitative as well as Qualitative analysis was carried out to draw the conclusion. This study identified major challenges faced by Nepalese financial institutions and the ways to resolve them and concluded that knowledge management as a practice and behavior could be the most influential strategy in banking and financial sector if opportunities were exploited eradicating the challenges properly.

Digital Transformation and Knowledge Management in the Public Sector

Digitizing public services is, at the moment, an essential necessity for numerous governments around the world. An improved government through digitization will not only have a growing effect on businesses, but it will also be able to intensify citizen engagement and push for economic growth. During the last 10 years more countries have progressively begun to provide digital services to their citizens. Therefore, in order to address this development, the purpose of this paper is to analyze the evolution of the digital government literature in order to describe the aspects of digital transformation in the public sector and how it is related to knowledge management. In this study the methodology is quantitative and it is based on a review and a survey made with the main goal being the estimation from several collected data on how the digital transformation process in the Public Administration takes place and what its relationship is with knowledge management. The review study is based on articles found on Scopus database and it addresses the role that digital government research plays in the theory and practice of knowledge management. In the survey study, 54 employees working for the services of the two governmental areas of the Portuguese Ministry of the Environment were surveyed. The results show that the research on the theme is still at an exploratory stage due to the lack of studies relating digital government to knowledge management effectiveness in the public sector. The results also show that the success of digital government seems to be related with the quality of the organizations’ knowledge management, complementing each other for significant improvements in the public sector. In terms of originality, this study aims to contribute and stimulate data-driven discussions regarding the impacts of the digital transformation in the public sector and their relation with the implementation of knowledge management practices. The results offer insights into future research needs.