For pumping station projects in plain areas, shaft tubular pump devices are often used due to the low head. In actual operation, the common working range of the pump device is generally 0.8 Qbep~1.2 Qbep. Therefore, it is of great significance to study the hydraulic performance and pressure pulsation characteristics of the pump device in the working range. In this study, the hydraulic performance of a shaft pump device was tested by a model test, and the internal flow and pressure pulsation characteristics were analyzed by numerical simulation. The results obtained from the model test and numerical simulation were in general agreement, indicating that the numerical results were reliable. The results show that the inlet passage has a good flow pattern in the working range, which may offer a favorable flow state for the impeller. When Q = 0.8 Qbep, the flow in the impeller and guide vane was chaotic, the guide vane had a poor adjustment function on flow direction, and the flow in the outlet passage presented in a spiral motion. When Q = 1.0 and 1.2 Qbep, the flow in the impeller and guide vane was ordered, and the spiral flow in the outlet passage improved. In the working range, the pressure pulsation was similar. The main frequency at the impeller inlet and outlet was consistent with the blade passing frequency. For the same flow rate condition, the amplitude rose from hub to shroud and declined from impeller inlet to outlet. In addition, the amplitude decreased with an increasing flow rate.