This study was conceptualized because COVID-19 pandemic brought adversity to most employees, such as death within the family, illness, fear of having it, and the like. Thus, there is a need to assess the employees’ current levels of resilience quotient and understand the factors that contribute to it which can be an effective tool in developing resilient employees’ programs. The respondents of this study were the 84 employees of a maritime university in Iloilo City, Philippines comprised of faculty and staff selected through simple random sampling. The validated and reliability-tested Resilience Quotient (RQ) assessment questionnaire of Russell and Russell (2007) was used in this study. The statistical tools used were mean, One-way Analysis of Variance (ANOVA), t-test of independent samples, and Scheffe test set at .05 level of significance. Results revealed that when taken as an entire group, the resilience quotient level of the maritime university employees’ was high which means that they are optimistic, focused on solutions, always think of individual accountability, open and flexible, and always manages stress and anxiety. It also showed that employees had a higher score in the “personal vision” dimension and the lowest score in the “organized” dimension. The employees' length of service to the institution significantly affected their level of resilience quotient. It is recommended that employees may use their personal vision in their resilience capabilities to develop their organizing skills and find ways to generate a level of order and structure that provides them with the focus and stability they need to do their individual jobs.
Read full abstract