Idea Of Services Research Articles

Looking into the dragons of cultural ecosystem services

Cultural ecosystem services research is in a somewhat tumultuous state. The cultural ecosystem services (CES) idea is seen simultaneously as a welcoming, expansive addition to conservation policy-making and as a strange, square-peg-in-a-round-hole concept that should be replaced by a more appropriate metaphor or conceptual structure. This confluence of interest and skepticism suggests an opportune moment to take stock of CES, both as a concept and growing scholarly field. Here, we focus on dilemmas that characterize and constitute CES as a field of empirical inquiry and practice. We describe five tensions that characterize the field (and mirror tensions in interdisciplinary work more broadly): universalism and anti-universalism; reductionism and non-reductionism; historical and ahistorical approaches; politicized and depoliticized approaches; and objectivity and situated knowledges. We then suggest five non-mutually-exclusive roles that CES research can (and does) play: The Convener/Illuminator; the Process Police Officer; the Translator; the Revolutionary; and the Policy In-fighter. We provide examples of each tension and role, and posit that clarity and reflexivity may help to make sense of a fertile, if sometimes confusing, interdisciplinary field. Making more sense of, and being more explicit about, the contradictions and contributions of the CES field, can, we suggest, aid decision-makers, CES researchers, and others to better include these values in environmental management.

PUBLIC MANAGEMENT OF ADMINISTRATIVE SERVICES

In modern conditions of public policy reform in all spheres of activity there is a need to re-evaluate the mechanisms of public services. With the advent of a new paradigm of state service to the people, the principles of public services are changing. In democracies, public services are consumer-oriented. Administrative and territorial reform is based on the European experience, so today the concept of providing administrative services from "statehood" to "serving the people of Ukraine" has been completely changed. This concept provides a customeroriented approach to the provision of services and the work of state and municipal bodies. Services are provided on the same principle as in private institutions, because the state now also competes for the consumer. The service idea of the development of the system of public administration is based on the classical economic scheme: "producer of services - consumer". The sustainability and legitimacy of public institutions is related to the quality of modeling, identifying and realizing individual and group interests and needs. The purpose of such a model of management is consumer satisfaction. Responsibility for safety and livelihood rests with the country, which must ensure that the interests and needs of the individual and their groups are met. The article considers the theoretical foundations of providing administrative services at both the state and municipal levels. The experience of foreign countries in the field of administrative services is considered and the main directions that should be introduced into the Ukrainian experience are selected. The concept of administrative service is defined and their classification is given. The key principles of providing administrative services are considered, the range of subjects entrusted with the functions of providing administrative services is determined. When evaluating the current system of providing administrative services, the authors describe in detail the algorithm for providing services by CNAP specialists. A perspective model of functioning of the Centers for providing administrative services is offered. The directions of improvement of the mechanism of management of administrative services by means of electronic government are revealed. On the example of Sumy region, the methods of providing services in the Centers for providing administrative services are analyzed, the main disadvantages and advantages of their functioning are highlighted. One of the ways to improve the provision of administrative services is the introduction of electronic services. Improving the efficiency of providing administrative services by e-government for businesses or citizens, will increase the effectiveness of local governments and public authorities, reduce the risk of corruption in the provision of administrative services and improve the business climate, competitiveness and investment attractiveness of the state.

Embedding ecosystem services ideas into policy processes: an institutional analysis

What helps or limits the use of ecosystem services ideas in practice? In this paper we develop and test a new institutionalistbased analytical scheme to explore how ecosystem services as a “new” policy idea might interact with established policy regimes, processes, and norms. The scheme is based on three different decision-making levels: micro, meso, and macro. To test the plausibility of the scheme, it is applied to the case of the UK where a specific ecosystem services framework (ESF) was prioritized as a new way of doing environmental policy after 2011. Drawing on findings from 32 elite interviews, the paper shows how dynamics at all three levels intersect with differing institutional explanations. It helps explain important factors for embedding, or restricting embedding, of the ESF in policy making. The scheme provides a useful way to link analysis of the “lived experience” of policy actors implementing the ESF with the institutional landscape they occupy, and allows for a nuanced and integrated analysis of the potential barriers faced by ecosystem services ideas generally.

Framework and Functionality Patterns for Smart Service Innovation

Industry 4.0 is accompanied by an increasing spread of cyber-physical systems (CPS), which allows for the collection of vast amounts of data along the product life cycle. This opens a whole new range of possibilities for the providers of these CPSs to offer advantageous digital services based on system data – so-called smart services. But finding promising smart services ideas is not trivial. Henceforth, we propose a framework consisting of a smart service ideation canvas, as well as supporting tools to derive the necessary information to fill it. Most noteworthy are 20 functionality patterns for smart services.

Advancing service design research with design science research

PurposeService design is a multidisciplinary approach that is key to service innovation, as it brings new service ideas to life. In this context, the development of new service design methods and models for creating new service futures is an important stream of service design research. Such developments can benefit from a systematized research methodology that builds on existing knowledge and robustly evaluates the suitability of research contributions. To address this challenge, the purpose of this paper is to present design science research (DSR), an established methodology from the information systems field, and examine how it can be useful for service design research by supporting the development of new artifacts, such as service design constructs, methods and models.Design/methodology/approachThis paper presents DSR and related literature and shows how DSR can support service design research through a step-by-step approach. A methodology to develop prescriptive-driven solutions for classes of problems, DSR can support service design research in developing rigorous and relevant research. One illustrative example of a service design research effort using the DSR approach is presented.FindingsBuilding on DSR’s robust methodological background, this paper discusses how DSR can support service design research, namely, through the development of new methods and models, and how DSR can be adapted to leverage service design research participatory, iterative, human-centric and creative approach.Originality/valueThis paper provides an overview of DSR and proposes it as a methodology to conduct service design research, offering step-by-step guidance on the application of DSR in service design research and discussing how it can be adapted according to the specific characteristics of service design research and drive future research.

More variable food and nutrition services for young old

Abstract Aging population means more costs on health services by frailty, illnesses and malnutrition. Good nutrition and suitable food services can prevent life quality loss and costly consequences. The young old, retired and home living, not receiving municipal services yet, could benefit minor nutritional support and new services helping them keep functionality. However, few services are targeting the young old. Providing new food or nutrition services for people still in good condition might prevent costly care later. The aim is to identify new service ideas and designs for the young old. The project started as part of Agefood-project (Valve et al 2018) and continued with students in 2019. Methods The service ideas and designs were produced in three future workshops, in Jyväskylä (n = 38, food service professionals, service developers, nutritionists), Mikkeli (n = 15, food service and home care professionals, elderly) and Lahti (n = 11, elderly and nutritionist) in 2018. In the next phase, service designs were further developed by students. The service ideas and designs are categorized and analyzed qualitatively. Results Together 443 new service ideas were produced, and 56 preliminary service designs. The student group produced 77 service designs. The categories of ideas are: choosing possibilities, developing meal quality, guiding and education, technological possibilities, eating together, support, and old services. The service designs were classified the following groups: home delivered food, service supports eating at home, technological solutions, eating together. Discussion Many ideas and designs need co-operation with public health people and business. The service ideas and designs need further development, but some are very promising, like personal nutrition trainer, e-learning for elderly care personnel. Better and more variable food and nutrition services can help people live at home longer. The ideas and service designs mirror the public discussion on the time.

Book Review: Transform and Thrive: Ideas to Invigorate Your Library and Your Community

Transform and Thrive is a rather eclectic short volume written by five librarians from the Carrol County (MD) Public Library. It is part aspirational cheerleader for change agents and part historical humanities lesson, coupled with a dash of program and service ideas.

Patient perspectives on hypertension management in health system of Sri Lanka: a qualitative study

IntroductionUncontrolled hypertension is the leading risk factor for mortality globally, including low-income and middle-income countries (LMICs). However, pathways for seeking hypertension care and patients’ experience with the utilisation of health...

The Identification of Opportunities for Innovations through Collecting Problems from Citizens

Customer engagement in different phases of creation of new products and services is argued to be a significant success factor by some scholars and practitioners, and unnecessary—by others. The paper analyses the findings of a pilot study, conducted with the intention to see whether ordinary citizens from different countries could highlight problems which really could bring forth ideas for innovative products or services. The data were collected via electronic survey with the further qualitative content analyses of the problems that, to the respondents’ minds, are worth solving. The expert group analysis of the ideas which derived from the problems was conducted to decide the feasibility of the approach, whose efficiency was concluded not to be high. Reliability and consistency of the experts’ assessments were tested using statistical software SPSS 20 based on the correlation analysis of five criteria—usefulness, social impact, customer base, frequency of use, and novelty. The research revealed 16 groups of problems.

Defining road service to facilitate road infrastructure asset management

Road infrastructure asset management requires making decisions that affect how infrastructure provides service – for example, the intervention strategies to follow for specific assets, the intervention programmes to implement for entire networks and the way for interventions to be executed once it is decided that they should be executed. These decisions should be made to maximise the net benefit of infrastructure for all stakeholders and be made consistently and transparently. Currently, the definitions of service used by road infrastructure asset managers either are incomplete or are built on combinations of metrics, which give an idea of service but do not measure service directly. Neither allows for consistent and transparent decision-making that leads to the maximisation of the net benefit for all stakeholders. In this paper, a definition of the service provided by road infrastructure is provided that enables consistent and transparent decisions to maximise the net benefit for all road infrastructure stakeholders. The service definition is used to determine the net-benefit-maximising intervention strategy that shows its usefulness and its ability to let stakeholders see how they will be affected by decisions and that all of their concerns have been adequately taken into consideration when decisions are made.

Trials, Errors, and Improvements in Coproduction of Climate Services

AbstractClimate change yields both challenges and opportunities. In both cases, costly adaptations and transformations are necessary and desirable, and these must be based on realistic and relevant climate information. However, it is often difficult for climate scientists to communicate this information to decision-makers and stakeholders, and it can be equally difficult for such actors to interpret and put the information to use. In this essay, we discuss experiences and present recommendations for scientists producing climate services. The basis is our work in several climate service projects. One of them aimed to provide local-scale climate data for municipalities in western Norway and to explore how the data were interpreted and implemented. The project was first based solely on climate science expertise, and the participants did not have sufficient competence on coproduction and knowledge about the regulatory and political landscape in which municipalities operate. Initially, we also subscribed to an outdated idea of climate services, where knowledge providers (climate scientists) “deliver” their information to knowledge users (e.g., municipal planners). Increasingly, as stressed in the literature on coproduction of knowledge, we learned that climate service should be an iterative process where actionable information is coproduced through two-way dialogue. On the basis of these and other lessons learned the hard way, we provide a set of concrete recommendations on how to embed the idea of coproduction from the preproposal stage to beyond the end of climate service projects.

Graduate researchers’ perceptions and expectations

PurposeThis study aims to explore the perceptions and expectations of graduate research students regarding reference and information services. The purpose was also to determine the information seeking and library usage patterns of the respondents.Design/methodology/approachThe qualitative research design was used to conduct this study. Face-to-face interviews were conducted with 18 research scholars enrolled at the University of the Punjab in three main domains of knowledge: sciences, social sciences and humanities. The interviews were verbatim transcribed and analyzed using a thematic approach.FindingsThe findings revealed that the graduate research students had hardly any idea of reference and information services. Their perceptions of the services were vague. Due to this lack of understanding, they would not expect an important role of the library professionals in their research activities except providing access to physical or online information sources. The study recommends redesigning of reference and information services, as well as their promotion among communities.Research limitations/implicationsBeing qualitative in approach, the findings are based on the perceptions and expectations of a limited number of researchers. However, libraries and institutions may use the findings for assessment of their services.Practical implicationsPublic and university libraries in the developing countries like Pakistan can use the insight for developing user-focused reference and information services and create aggressive awareness strategies about the services offered. The research-related information services can enhance the quality of research output.Social implicationsThe public image of information professionals can be enhanced by meeting the expectations of modern information seekers.Originality/valueThe paper is the first one in the context of a developing country on the subject of reference and information services. The users' perspectives have hardly been addressed in a qualitative manner. The findings reveal interesting aspects of reference and information services.

Pelatihan Bahasa Inggris Untuk Masyarakat Hinterland Dalam Pengembangan Kampung Wisata Pasir Panjang

Nowadays, English should be mastered by all level of people and for all ages namely for children, teenagers or adults. There is a special challenge for improving the ability especially for hinterland society. For Rempang Cate citizen which is one of tourism destination in Batam, it is still far from the expectation. The idea of this community service is to improve the communication as the tourist destination host especially English for tourism. Finally, by giving this training to them, it is expected that they are able to attract more tourst to visit this place. The method of this community service is by giving training to three levels of class by providing material related to simple conversation fo tourism. Based on general result of questionnaire, everything ran well and no obstacles and difficulties happened to organize this training. It was very helpful to improve the readiness of the society to welcome the tourist.

Pelatihan Bahasa Inggris Untuk Masyarakat Hinterland Dalam Pengembangan Kampung Wisata Pasir Panjang

Nowadays, English should be mastered by all level of people and for all ages namely for children, teenagers or adults. There is a special challenge for improving the ability especially for hinterland society. For Rempang Cate citizen which is one of tourism destination in Batam, it is still far from the expectation. The idea of this community service is to improve the communication as the tourist destination host especially English for tourism. Finally, by giving this training to them, it is expected that they are able to attract more tourst to visit this place. The method of this community service is by giving training to three levels of class by providing material related to simple conversation fo tourism. Based on general result of questionnaire, everything ran well and no obstacles and difficulties happened to organize this training. It was very helpful to improve the readiness of the society to welcome the tourist.

Exploring the Relationship between Idea Quality and Satisfaction on New Ideas for Smart Products

Many firms have been struggling with selecting optimal new ideas and evaluating various new ideas of smart products or services which may satisfy users enough. This study aims to understand the idea quality dimensions and how these affect the overall satisfaction in regards to new smart product ideas. Thus, a research model for exploring the relationship between idea quality dimensions and overall satisfaction was developed. This study was conducted on eighteen new ideas of smart products which were developed by researchers and practitioners. The evaluation was conducted among 51 participants. The findings partly support the research model and confirm that idea quality dimensions are influencing factors in satisfaction for new smart product ideas. ‘Relevance’ and ‘Attractiveness’ have significant positive influence on overall satisfaction of new smart products ideas. But, ‘Workability’ has no significant influence on overall satisfaction. The research advances the understanding of the effect of idea quality on overall satisfaction for smart product ideas.

A Manifestation of Cloud Computing Environments for Application Clusters, High-Performance Clusters and Allocation strategies for Virtual Machines

Cloud Computing (CC) is the advancement of the Grid Computing (GC) worldview in the direction of administration arranged structures. The phrasing connected to this sort of handling, while portraying shared resources, alludes to the idea of Service of X. Such assets are accessible on interest and at an altogether low cost contrasted with self-conveyance of individual segments. CC is found everywhere in current situations, from vast scale associations to a just little scale business, everybody is equipping themselves cloud. Due to its effortlessness, observing and support over remote association, expansive territory inclusion. Cloud can be any sort Software as an administration, stage as an administration, foundation as an administration dependent on its use. High Performance Computing (HIPECO) implies the accumulation of computational capacity to build the capacity of handling substantial issues in science, designing, and business. HIPECO on the cloud permits performing on interest HIPECO errands by superior clusters in a cloud atmosphere. Currently, CC arrangements (e.g., Microsoft Azure, Amazon EC2) enable the users to make use of only the fundamental storage and computational utilities. They prevent the allowance of custom adjustments of the topology designs or parameters of the system. The associations structures of the nodes in HIPECO clusters ought to give a quick bury node correspondence. It is vital that adaptability is safeguarded also. In a foundation, as an administration, virtualization viably maps virtual machines to the physical machines. In spite of the fact that it is difficult, undertaking for hypervisor to choose fitting host to serve up and coming virtual machine is a must requirement. In this paper, our main aim is to examine different techniques/types of cluster topology mapping and their necessities in numerous Cloud situations to accomplish higher dependability along with adaptability of utilization which is executed inside Cloud resources (CR), HIPECO resource allocation (RA) on the cloud clusters and Cluster based designation procedure.

Teachings of cyril and Methodius as the Epicenter of Bulgaria’s national christian foundations

Purpose of the Article: reviewing theological work of Cyril and Methodius and defining foundations of the leadership of the Bulgarian nation in the Slavic areal in mastering Eastern Orthodoxy. The methodological basis of this work is provided by intonation concept of music represented by I. Liashevsky[7], BorisAsafyev’s follower in Ukraine. And also, by theoretical findings of the Bulgarian scholars P.Angelov, Georgi Bakalov and R.Grudev[1; 4], who stressed upon the inalienability of the nation from the religious in art. Scientific novelty: originality of the angle at which theological teachings were studied in generalized information regarding the history of Bulgarian art. Conclusions. The «Solun Brothers» embraced the ideas of early Christianity which did not know schisms and which allowed for a broad tolerance of various Christian denominations. Two lines in Saint Cyril’s theological teaching – intellectualism of missionary work and veneration of martyrdom and feat in the name of Faith – became especially prospective for the Bulgarian statehood and Eastern Orthodoxy. Especially impressive in the history of Bulgaria was the most vividly expressed patriotic combative spirit of Orthodox monasteries, which became outposts of the nation’s resistance to the Ottoman onslaught. This patriotic idea of monastic Service was a doctrine of Bulgarian Orthodoxy’s statehood foundations.

Back to the Future: The Uses of Television in the Digital Age

This article considers some of the present-day issues, challenges and possibilities facing television broadcasting via a critical examination of the recently published Goldsmiths report on the future of public service television in the twenty-first century. Focusing mainly on UK terrestrial broadcasters (BBC, ITV, Channel 4 and Channel 5), the article summarises and expands on the report's key findings and recommendations, particularly in relation to questions concerning digitalisation, content, diversity, quality, marketisation, funding and national and regional heritage. The article argues that, despite the rise of the Internet and the proliferation of digital platforms, television viewing remains a common source of information and entertainment and is characterised by meaningful continuities. Additionally, the article outlines the vitally important role played by David Puttnam, chair of the Goldsmiths inquiry, in defending public service television through his active engagement with relevant parliamentary committees and as a widely respected media professional. Finally, the article reflects on the continuing relevance of the 1962 Pilkington Report on Broadcasting, which was similarly commissioned in order to evaluate the purposes of television. In so doing, the article suggests that Pilkington's criticisms of creeping commercialism and the ensuing regulatory proposals still represent a cogent engagement with the idea of public service broadcasting as a primary facilitator of deliberative democracy.

English Vocabulary Training for Elementary Students at RT 05 RW 13 Duri Kosambi West Jakarta [Pelatihan Kosakata Bahasa Inggris bagi Siswa SD RT 05 RW 13 Duri Kosambi Jakarta Barat

As an international language, English is widely used by students in elementary schools to communicate both verbally and in writing. Therefore, students need to be given English language training to improve their abilities, one of which is through vocabulary on children's songs. The training was held on Sunday, September 2, 2018, at RT 05 RW 13 Duri Kosambi West Jakarta. The forms of training given were singing songs and doing some exercises based on English song lyrics. Meanwhile, the topics of vocabulary were greeting through the song "How are you? I'm Fine " and feeling through the song" If you’re happy ". The purpose of this paper is to disseminate the experiences and ideas of community service that have been carried out by lecturers of English Language Study Program (D3), Faculty of Communication and Language, BSI University, Jakarta. The method used was a descriptive analysis based on references and observations from Community Service. The result was that English language training held as one part of the Tri Darma of Higher Education could improve English vocabulary for elementary students through children's songs, both cognitive, effective, and conative.

SDN-Based Approach to Evaluate the Best Controller: Internal Controller NOX and External Controllers POX, ONOS, RYU

Software Defined Networking (SDN) is a rising technique to deal with replace patrimony network (coupled hardware and software program) control and administration by separating the control plane (software program) from the information plane (hardware). It gives adaptability to the engineers by influencing the focal control to plane straightforwardly programmable. Some new difficulties, for example, single purpose of disappointment, may be experienced because of the original control plane. SDN concentrated on flexibility where the security of the system was not essentially considered. It promises to give a potential method to present Quality of Service (QoS) ideas in the present correspondence networks. SDN automatically changes the behavior and functionality of system devices utilizing a single state program. Its immediate OpenFlow is planned by these properties. The affirmation of Quality of Service (QoS) thoughts winds up possible in a versatile and dynamic path with SDN. It gives a couple of favorable circumstances including, organization and framework versatility, improved exercises and tip-top performances.