The melting of Arctic ice has facilitated the successful navigation of merchant ships through the Arctic route, often requiring icebreakers for assistance. To reduce the risk of accidents between merchant vessels and icebreakers stemming from human errors during operations, this paper introduces an enhanced human reliability assessment approach. This method utilizes the Dynamic Bayesian Network (DBN) model, integrated with the information, decision, and action in crew context (IDAC) framework. First, a qualitative analysis of crew maneuvering behavior in scenarios involving a collision with the preceding vessel during icebreaker assistance is conducted using the IDAC model. Second, the D–S evidence theory and cloud models are integrated to process multi-source subjective data. Finally, the human error probability of crew members is quantified using the DBN. The research results indicate that during convoy operations, the maximum probability that the officer on watch (OOW) chooses an incorrect deceleration strategy is 8.259×10−2 and the collision probability is 4.129×10−3. Furthermore, this study also found that the factors of Team Effectiveness and Knowledge/Abilities during convoy operations have the greatest impact on collision occurrence. This research provides important guidance and recommendations for the safe navigation of merchant ships in the Arctic waters. By reducing human errors and adopting appropriate preventive measures, the risk of collisions between merchant ships and icebreakers can be significantly decreased.
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