Catalytic steam gasification of char derived from low-rank coal possesses substantial potential as a source of hydrogen energy and syngas feedstocks, and its performances are largely associated with the employed catalysts. Therein, ion-exchangeable Na or Ca species are always regarded as excellent in-situ catalysts in low-rank coal. In this paper, gasification of Na-Char, Ca-Char and a Na/Ca-Char mixture with different partial pressures of steam was performed within a temperature range of 700–900 °C using a micro fluidized bed reaction analyzer. The results indicate that Na and Ca species could accelerate the gas release rate during gasification and even significantly increase H2 production, in sharp contrast to non-catalytic gasification. Variations in the product gases during Na-Char and Ca-Char gasification were completely different, which associated with the different deactivation pathways and catalytic reaction mechanisms of Na and Ca catalysts. With an increasing gasification temperature, the decreasing trend of H2 production for Na-Char gasification was mainly due to the loss of Na during gasification. Conversely, the enhancement of Ca activity promoted the H2 production. The H2/CO ratio of Ca-Char gasification at 700 °C approximately ranged from 1.0 to 2.0 as a function of the partial pressure of steam, which suggested catalytic gasification can be suitable for hydrogen-rich production and subsequent synthesis reactions. In addition, gasification of Na/Ca-Char mixture produced a higher hydrogen content in the product gases than that of Na-Char or Ca-Char gasification alone, particularly for the 30%Na/70%Ca-Char mixture. It implies that the high H2 production of 70%Ca30%Na-Char mixture was attributed to the cooperative effects of the Na and Ca species on the catalytic activity. This study provides comprehensive information regarding the effects of ion-exchangeable Na, Ca and a Na/Ca mixture on the hydrogen production and syngas composition during steam gasification, which provides new insight into the utilization of low-rank coal.