Human Resource Support Research Articles

Improvement of Public Service Satisfaction in the Majalengka Regency Local Government through the Implementation of E-Government-Based Policies

In order to improve public service satisfaction, this study will investigate and examine how e-government-based services have been implemented. The Presidential Instruction No. 3 of 2003 concerning the National Policy and Strategy for the Development of e-government is referred to as the “e-government-based implementation". This study uses quantitative research methods with analytical techniques carried out descriptively and verification. In accordance with Presidential Instruction Number 3 of 2003 concerning National Policies and Strategies for e-Government Development, KEPMENPAN Number 63 of 2003 regarding General Guidelines for the Implementation of Public Services, and Laws-Law Number 25 of 2009 concerning Public Services, research demonstrates that the Majalengka Regency Government has institutionally implemented e-government-based services. Other findings show that e-government services have a high level of accuracy, effectiveness and efficiency in providing services, because e-government-based services are considered effective in minimizing the error rate in the service process. However, the achievement of e-government-based services in Majalengka Regency is still faced with various challenges, especially those related to the support of facilities and infrastructure, technology support and network stability as well as the support of human resources as managers.

Analysis on the School-Enterprise Collaboration in Accounting Courses in Vocational Colleges Under the Background of Digital Economy

The development of modern industry and scientific and technological innovation cannot be separated from the support of human resources. Therefore, the improvement in education is crucial for the advancement of technology and further modernization. The integration of the industry and education includes the reform of the training mode of financial and accounting talents, the implementation of the school-enterprise collaboration system “double subjects, six integrations,” and building a school-enterprise talent training system.

Implementation considerations for non-communicable disease-related integration in primary health care: a rapid review of qualitative evidence

BackgroundIntegrated delivery of primary health care (PHC) services is a health reform recommended for achieving ambitious targets of the Sustainable Development Goals and Universal Health Coverage, responding to growing challenges of managing non-communicable and multimorbidity. However, more evidence is needed on effective implementation of PHC integration in different country settings.ObjectiveThis rapid review synthesized qualitative evidence on implementation factors affecting integration of non-communicable disease (NCD) into PHC, from the perspective of implementers. The review contributes evidence to inform the World Health Organizations’ guidance on integration of NCD control and prevention to strengthen health systems.MethodThe review was guided by standard methods for conducting rapid systematic reviews. Data analysis was guided by the SURE and WHO health system building blocks frameworks. We used Confidence in the Evidence of Reviews of Qualitative Research (GRADE-CERQual) to assess the confidence of the main findings.ResultsThe review identified 81 records eligible for inclusion, from 595 records screened. We sampled 20 studies for analysis (including 3 from expert recommendations). Studies covered a wide range of countries (27 countries from 6 continents), the majority from low-and middle-income countries (LMICs), with a diverse set of NCD-related PHC integration combinations and implementation strategies. The main findings were categorised into three overarching themes and several sub-themes. These are, A: Policy alignment and governance, B: Health systems readiness, intervention compatibility and leadership, and C: Human resource management, development, and support. The three overarching findings were assessed as each having a moderate level of confidence.ConclusionThe review findings present insights on how health workers responses may be shaped by the complex interaction of individual, social, and organizational factors that may be specific to the context of the intervention, the importance of cross-cutting influences such as policy alignment, supportive leadership and health systems constraints, knowledge that can inform the development of future implementation strategies and implementation research.

Ophthalmology residency training in Nigeria: The trainers' perspective.

Periodic evaluations are an indispensable part of any training programme. This study assessed ophthalmology residency training in Nigeria from the perspective of ophthalmology trainers. This was a nationwide web-based survey of ophthalmology trainers at the 30 institutions accredited by the National Postgraduate Medical College of Nigeria from April 2021 to June 2021. Trainers were invited to complete a Google form via E-mail and WhatsApp. Data were collected on the characteristics of trainers and the training programme. One hundred and fifty-eight (71.2%) out of 222 trainers responded to the survey comprising 67 (42.4%) males and 91 (57.6%) females, amongst whom were 97 (61.4%) subspecialists. The mean age (±standard deviation) was 51.47 ± 8.61 years (range, 38-75 years). Most respondents rated human resources (trainers and support staff) as 'much more' than adequate (n = 30, 19%), the volume of surgery as 'less or much less' than adequate (n = 82, 51.9%), the conduct of examinations as 'good' or better than good (n = 120, 75.9%) and impact of emigration of ophthalmologists on training as 'very negative' (n = 36, 22.8%). Overall, 94 (59.4%) respondents rated the quality of training as 'good' or better than good. Respondents recommended improving funding and training resources, revising the current conduct of examinations, increasing the use of appropriate technology and improving remunerations and national security. The majority of ophthalmology trainers rated ophthalmology residency training in Nigeria as 'good' but rated 'volume of surgery' as inadequate for training. Recommendations were made to improve the quality of training, revise examination practices and reduce the negative impact of emigration.

Medical Oxygen as a Life-Saving Medicine: A rapid review of the oxygen landscape and innovative efforts in the World Health Organization Eastern Mediterranean Region in Response to COVID-19 and Beyond.

Medical oxygen is an essential treatment for life-threatening hypoxemic conditions and is commonly indicated for the clinical management of many leading causes of mortality. Many countries of the World Health Organization (WHO) Eastern Mediterranean Region (EMR) lacked robust medical oxygen systems prior to the COVID-19 (corona virus disease) pandemic and this situation was exacerbated by increased needs, particularly in remote and rural health facilities, resulting in many unfortunate deaths. The aim of this article is to describe the oxygen landscape in the region and the regional initiatives undertaken by countries and WHO. We conducted a rapid review to synthesize the available literature on the needs and availability of oxygen and its related resources and the regional initiatives undertaken. We conducted search in PubMed, relevant WHO and World Bank websites, and in general using google to understand the health of conditions that could benefit from the availability of medical oxygen, oxygen related resources including health workforce available for support and usage of medical oxygen, and the initiatives by WHO, countries and partners to improve the situation. We used a snowballing technique and reviewed all available databases for reports, surveys, assessments, and studies related to medical oxygen, besides WHO internal records, assessments, and consultation reports. The data on oxygen availability, supply demand gap, infrastructure facilities, and human resources were sparse. The regional initiatives have led to increase in resources, including human resources and oxygen production infrastructure. The Live Oxygen Platform (LOP), contributed to improved availability of quality data needed for supply demand assessments. A regional enterprise strategy to promote sustainable, decentralized, and contextualized production, supply, and monitoring of oxygen together with human resource support including training and placement by WHO, partners, and governments contributed to improved availability of oxygen in the region. Additionally, with the LOP, governments, WHO, and partners have access to better data availability for policy decision making and timely resource allocation.

IMPLEMENTATION OF THE CONCEPT OF EDUCATION OF BOARDING SCHOOLS IN INTEGRATED ISLAMIC SCHOOL

This study discusses the implementation of the concept of pesantren education in the SIT Al-Furqon dormitory in Palembang. The problems studied are the form of the pesantren education concept that is applied, the process of implementing the applied Islamic boarding school concept, and the supporting and inhibiting factors. The research method uses qualitative methods. The research informants were the leaders and teachers at the SIT Al-Furqon Palembang dormitory totaling six people. Data were collected using observations, interviews and documentation. Data analysis used qualitative analysis. The results showed that the educational concept in the SIT Al-Furqon Palembang boarding house included the curriculum, educational process and facilities, and its mission and vision.
 The pesantren curriculum can be seen from the dormitory activities and subjects. The educational process can be seen in teaching and learning activities, methods, and dormitory atmosphere. The implementation of pesantren education carried out in the Al-Furqon dormitory can be seen from each dormitory activity through activities of direction, guidance, communication, coordination, and motivation to maintain the characteristics of the hostel as an integrated Islamic school based on boarding school. Factors that support implementing the concept of Islamic boarding school education include the curriculum, the role of the founder, human resource support, and adequate infrastructure. The inhibiting factor is that some students need to be more disciplined, facilities are not maintained and lack funds for funding.

Analysis of the Underlying Causes of Waste Generation in Indonesia’s Construction Industry

The construction industry produces enormous volumes of construction waste that have a negative influence on the environment. This study examines the underlying causes of waste generation in the Indonesian construction industry based on professional perspectives. This study used a questionnaire as a research instrument and examined the data with reliability and exploratory factor analysis. Based on the analysis, there are eight underlying causes that contribute to the generation of construction waste in the Indonesian construction sector. The five most significant underlying causes of waste generation that obstruct sustainable practices include waste-inducing site and human resource management approaches, inadequate collaboration and support among stakeholders, equipment management, material logistics management, and poor working environments. As a result, it is crucial for Indonesian experts to pay attention to the factors that contribute to waste generation in order to lessen its negative effects on the environment and promote sustainable practices.

Mobilization of Cyber Extension Participants to Build Household Food Security

Youtuber, Tiktokers and content creater exist on internet who actively showing agricultural information in limited land, hydroponic cultivation also tips for utilization home yard as plantation productive a form public participation in an attempt to increase agricultural in micro scale. The impressions agricultural innovative and creatives from content creators in internet is a phenomenon change occurs paradigm education present that openly also no need to rely on employment of counseling functional with status State Civil Apparatus. Absence content creator information about alternative agricultural can categorize to participant cyber extension in order to build food resilience at the household level. Cyber extension that is conducted on public became concept participative counceling that are relevant developed when limited quantity human resources agricultural counselors, procurement material and support facilities. Purpose: studies on existence participant cyber extension to design programs and strategy mobilize content creator into intensify extension utilization home yard to plant productive to build food resilience household. This study improving concept couceling based society and mobilization power source theory. Method: systematics literatur review with qualitative approach. Result: (1) Need to be given coaching or mentoring for participants especially content creator to produce mater that are educative and solutive for society who want start plating at home yard (2) Giving appreciation or reward to participant who active and creatuve doing cyber extension

Evaluation of the National Values Construction Program for National Resilience Institute Republic of Indonesia (LEMHANNAS RI)

The Program for Strengthening National Values was established by Presidential Regulation Number 67 of 2007 addressing Lemhannas RI. This study's goal is to assess Lemhannas RI's national values building initiative from 2007. This research used the CIPP program assessment paradigm and included observation, interviews, questionnaires, Focus Group Discussions, and document examination. The research included 220 national values strengthening graduates, 4 (four) RI Lemhannas officials who implemented the stabilization program, 3 (three) Lemhannas RI Professional Staff who became resource people for the stabilization program, and 10 (ten) alumni. The findings of the context assessment indicated that Lemhannas RI's implementation of the Program for the Consolidation of National Values had a strong legal foundation, clear and realistic aims and objectives, and significant community needs. For example, inadequate cost support, inadequate curriculum support, inadequate human resource (HR) support, inadequate infrastructure support, and inadequate recruitment participants were found in the Input evaluation. The program may be carried out as intended, and the process monitoring and assessment can offer an overview of quantifiable outcomes. The effect of the strengthening program on alumni is excellent, as shown by changes in attitudes, motives, and actions.

Strategy to Applied Ergonomics on MSMEs during Pandemic Covid-19

Pandemic COVID-19 hard impact on the people’s economy, especially the tourism industry in Bali. Many businesses close, and workers lost their jobs. And started businesses independently, as Micro, Small, and Medium Enterprises (MSMEs). However, with less basic business knowledge, it is vulnerable to the risk of surviving its business. Therefore, to cope with these conditions, they need the support of strategic human resources, business strategy, and attainability with ergonomics principles. Ergonomics is the method that is used to harmonize workers with their work tools, workstations, workplace, and work environment. And participatory ergonomics methods to increase workers healthy, safety, comfort, and productivity to attain human well-being. A case study of the rearrangement workspace of “Nasi Koco” production creates a workstation wider than before and makes the work environment better. The workers are safe, comfortable, and work more efficiently, which indicated an increase in productivity.

Leadership mindsets, cultural norms and organizational resilience in China: the moderating effect of supportive human resource practices

ABSTRACT In the VUCA era, organizational resilience has become an important research topic in the management field. As the helmsman of an organization, the impact of leaders’ personal mentality on organizational resilience cannot be ignored. Based on the survey data from 163 enterprises in the Yangtze River Delta region of China, this paper constructs and tests the relationship between leadership mindsets and organizational resilience. The results show that there is a positive correlation between leadership mindsets and organizational resilience. Cultural norms play a mediating role; innovative cultural norms play a mediating role between leaders’ growth mindset and organizational resilience, and collaborative cultural norms play a mediating role between leaders’ specified mindset and organizational resilience. In addition, supportive human resource practice plays a moderating role in the relationship between leadership mindsets and cultural norms. The research extends the research of leadership mindsets to the improvement of organizational resilience, and enhances the understanding and application of cultural norms and supportive human resources practices, providing scientific suggestions for the sustainable development of organizations.

Exploring alternative forms of scholarship for nurse educators' success.

Teaching-intensive universities require faculty to have increased teaching workloads. Nursing faculty have additional burdens that faculty members in other disciplines and departments do not experience, making it difficult to produce scholarship as it has been traditionally defined in research-intensive universities. Teaching-intensive universities should begin to rethink nursing faculty expectations for meeting their universities' missions of scholarship, especially those required for tenure. This article discusses alternative forms of scholarship and to generate ideas beyond the gold standard of writing peer-reviewed manuscripts and conducting empirical research studies for teaching-intensive universities. It also explores challenges that hinder nursing faculty from scholarly work and offers various scholarship ideas for nursing faculty and nursing administrators to consider for promotion and tenure criteria. Nursing administrators and faculty can change the current culture through a reconceptualization of Boyer's scholarship model in which more innovative forms of scholarship are embraced to support nursing faculty in balancing the multiple demands on their time according to their respective institutional needs. The outcome is increased work-life balance and retention of nursing faculty. Deans' support and faculty advocacy for human resources and financial investment in faculty workload boundaries are key factors for future changes in practice.

Health information exchange policy and standards for digital health systems in africa: A systematic review.

Lack of interoperability and integration between heterogeneous health systems is a big challenge to realize the potential benefits of eHealth. To best move from siloed applications to interoperable eHealth solutions, health information exchange (HIE) policy and standards are necessary to be established. However, there is no comprehensive evidence on the current status of HIE policy and standards on the African continent. Therefore, this paper aimed to systematically review the status of HIE policy and standards which are currently in practice in Africa. A systematic search of the literature was conducted from Medical Literature Analysis and Retrieval System Online (MEDLINE), Scopus, Web of Science, and Excerpta Medica Database (EMBASE), and a total of 32 papers (21 strategic documents and 11 peer-reviewed papers) were selected based on predefined criteria for synthesis. Results revealed that African countries have paid attention to the development, improvement, adoption, and implementation of HIE architecture for interoperability and standards. Synthetic and semantic interoperability standards were identified for the implementation of HIE in Africa. Based on this comprehensive review, we recommend that comprehensive interoperable technical standards should be set at each national level and should be guided by appropriate governance and legal frameworks, data ownership and use agreements, and health data privacy and security guidelines. On top of the policy issues, there is a need to identify a set of standards (health system standards, communication, messaging standards, terminology/vocabulary standards, patient profile standards, privacy and security, and risk assessment) and implement them throughout all levels of the health system. On top of this, we recommend that the Africa Union (AU) and regional bodies provide the necessary human resource and high-level technical support to African countries to implement HIE policy and standards. To realize the full potential of eHealth in the continent, it is recommended that African countries need to have a common HIE policy, interoperable technical standards, and health data privacy and security guidelines. Currently, there is an ongoing effort by the Africa Centres for Disease Control and Prevention (Africa CDC) towards promoting HIE on the continent. A task force has been established from Africa CDC, Health Information Service Provider (HISP) partners, and African and global HIE subject matter experts to provide expertise and guidance in the development of AU policy and standards for HIE. Although the work is still ongoing, the African Union shall continue to support the implementation of HIE policy and standards in the continent. The authors of this review are currently working under the umbrella of the African Union to develop the HIE policy and standard to be endorsed by the head of states of the Africa Union. As a follow-up publication to this, the result will be published in mid-2022.

An Assessment of School Plant Management and Covid-19 Mitigation for Quality Assurance: Experience From Kwara State

The study assessed school plant management and COVID-19 mitigation for quality assurance in Kwara State public primary schools. In the study, a descriptive survey research design was used. In Kwara State public primary schools, 390 teachers were chosen using a multistage sampling technique. The study used a self-designed and validated questionnaire titled "SFMCQ" to collect data, and the index's reliability coefficient was 0.82. The results showed that the level of school plant management for COVID-19 mitigation in Kwara State public primary schools was moderate (55.9%); the government's measures to mitigate the spread of the COVID-19 pandemic are the provision of stationed washing hand basins (76.5%); training and re-training support for human resources (61.3%); hand sanitizers (58.2%); school fumigation (52.2%); and the level of compliance with the government's measures A significant relationship existed between school plant management and COVID-19 mitigation in the schools (r =0.921, df = 389, P < 0.05). The study concluded that school plant management moderately enhanced COVID-19 pandemic mitigation for quality assurance in the schools. As a result, as nice as the government's measures are, there is a need for the government to develop a more robust contingency plan for COVID-19 mitigation and other emergencies that may disrupt the education system in the near future.

Stakeholders, Relationships, and Coordination: 2015 Baseline Study of Needed Enablers for Bridging Agriculture-Nutrition Gaps in Nigeria.

Renewed efforts by the Nigerian government to address malnutrition have led to nutrition actions by several sectors, including the agriculture sector. However, the success of these actions depends on the characteristics of the stakeholders involved, including their relationships and coordination. This article reports a 2015 study of nutrition-sensitive agricultural stakeholders in Nigeria that assessed what the stakeholders do, where they work and how they are organized to improve nutrition. The study provides a baseline for assessing progress and measuring stakeholder and coordination changes in the Nigerian nutrition-sensitive agriculture landscape. Semi-structured interviews (n = 17) and focus group discussions (n = 2) were held with federal, state, and local government level stakeholders; reviews of stakeholder program documents were also conducted. The study identified 7 groups of nutrition-sensitive agriculture stakeholders and several coordination challenges. Political leadership, advocacy and provision of material and human resource support by nongovernmental organizations, and donor interest and funding have been vital for mobilizing nutrition-sensitive agriculture. Still, although stakeholders frequently highlighted that nutrition was an important consideration in their interventions, nutrition goals and activities and/or indicators to measure outcomes were not regularly communicated. Also, while coordination mechanisms existed, there appeared to be minimal actual cross-sectoral partnerships because of inadequate trust, competition, and conflicts over institutional turf and mandates. Needed enablers for improving nutrition-sensitive agriculture in Nigeria included improved stakeholder nutrition literacy, as well as enhanced stakeholder engagement facilitated by role definition, clarification, and consensus. Exploring different approaches to coordination may also be necessary.

Efektivitas Kinerja Badan Penanggulangan Bencana Daerah dalam Pengurangan Risiko Bencana di Wilayah Sulawesi Tenggara

Handling cross-sectoral social problems, such as disasters, requires the involvement of many stakeholders. Many examples show that the government's capacity to reduce disaster risk can function well as long as there is enough space for other stakeholders to participate, including the community as the object and subject of actors. The purpose of this study was to obtain a descriptive picture of the efficiency of the performance of the Provincial BPBD in disaster risk reduction in Southeast Sulawesi using qualitative descriptive techniques. Interviews, observations, and literature studies were used to obtain data. Research findings indicate that the services provided by the BPBD of Southeast Sulawesi Province have been effective, as evidenced by the agency's preparedness in dealing with any disasters that occur, the support of competent Human Resources, and the availability of facilities and infrastructure that assist in disaster management. Although the services provided by the Regional Disaster Management Agency of Southeast Sulawesi Province have been running well, there are still obstacles in their implementation. Institutions, environmental conditions, and management policies and practices are among some of the inhibiting factors.

Efektivitas Kinerja Badan Penanggulangan Bencana Daerah dalam Pengurangan Risiko Bencana di Wilayah Sulawesi Tenggara

Handling cross-sectoral social problems, such as disasters, requires the involvement of many stakeholders. Many examples show that the government's capacity to reduce disaster risk can function well as long as there is enough space for other stakeholders to participate, including the community as the object and subject of actors. The purpose of this study was to obtain a descriptive picture of the efficiency of the performance of the Provincial BPBD in disaster risk reduction in Southeast Sulawesi using qualitative descriptive techniques. Interviews, observations, and literature studies were used to obtain data. Research findings indicate that the services provided by the BPBD of Southeast Sulawesi Province have been effective, as evidenced by the agency's preparedness in dealing with any disasters that occur, the support of competent Human Resources, and the availability of facilities and infrastructure that assist in disaster management. Although the services provided by the Regional Disaster Management Agency of Southeast Sulawesi Province have been running well, there are still obstacles in their implementation. Institutions, environmental conditions, and management policies and practices are among some of the inhibiting factors.

Professional Performance Strategy for Educators

This study aims to determine the strategy of developing the professionalism of educators, this research is a qualitative descriptive study that tries to explore the meaning of educator professionalism as a step to develop the quality of madrasas by adjusting educational goals. In this study, the teacher sees the teacher as a key or central figure in the implementation of education or improving the quality of madrasa education, which has a very strategic position for all educational reform efforts that are oriented towards achieving the quality of students and schools. This is because, in this era of increasingly massive and extensive globalization, without the support of quality human resources (HR), a country will be left far behind. The benchmark for the development of Human Resources is a very urgent priority in the formation of personality for each country. In the face of social, economic, technological, and humanitarian competition, which is increasingly escalating massively, the requirements for the ability needed by people to do work are increasing, starting from knowledge, skills, and attitudes. From here, the demand for professionalism in working for an educator is needed to spur the success of their students. No matter how good the curriculum is designed by experts with the availability of adequate equipment and costs in accordance with education, in the end the success of professional education lies in the hands of the teacher

Pengaruh Gaya Kepemimpinan Dan Komunikasi Terhadap Kinerja Pegawai Pada Dinas Pekerjaan Umum Dan Penataan Ruang Kabupaten Karawang

Creating good governance conditions is a dream for every Organsiasi Perangkat Daerah (OPD), including the Dinas Pekerjaan Umum dan Penataan Ruang, Karawang Regency. However, to achieve this requires the support of qualified human resources in order to be able to produce better organizational performance. Organizational performance can be achieved with the condition that high employee performance is the main driver in regional apparatus organizations or other organizations. The increase in employee performance is thought to be influenced by leadership and communication styles. Thus, the purpose of this study was to determine and explain whether leadership and communication styles partially and simultaneously influence employee performance. The population used is all employees of Dinas Pekerjaan Umum dan Penataan Ruang in Karawang Regency, with a sample of 100 people. The analytical tool used is multiple linear regression analysis. The results of the partial and simultaneous analysis show that leadership and communication styles have an effect on increasing employee performance at Dinas Pekerjaan Umum dan Penataan Ruang, Karawang Regency.
 Keywords: leadership style, communication, employee performance

Implementation of E-Government-Based Policies in Improving Public Service Satisfaction in the Majalengka Regency Local Government

The service condition in Indonesia is considered very bad because corruption, collusion, and nepotism are still found in public services. In addition, the government is still faced with several phenomena related to public service problems, including those related to services that are complicated, long, and require money, so this is what creates a negative image of the government. This study aims to analyze and examine the application of e-government-based services in increasing public service satisfaction. This research is included in quantitative research using descriptive and verification methods. Methods of data collection using observation, interviews, and questionnaires. The research population amounted to 395 respondents, and the number of samples was 126. The collection instrument with interview sheets and questionnaires. The data analysis technique used descriptive analysis and verification analysis. The study results are that e-government services have a high level of accuracy, effectiveness, and efficiency in providing services because e-government-based services are considered effective in minimizing the error rate in the service process. However, the achievement of e-government-based services in Majalengka Regency is still faced with various challenges, especially those related to the support of facilities and infrastructure, technology support and network stability, as well as the support of human resources as managers.