Much research has been done in the past few years on post–intensive care syndrome (PICS) and its impact on survivors of the intensive care unit (ICU). This syndrome affects not only patients but their caregivers as well, and it leads to symptoms of anxiety, depression, and post-traumatic stress disorder. Because this is a relatively new area of research, interventions to help address PICS are limited, and those that have been implemented are not yet well studied. Peer support groups have been proposed as a potential intervention to help mitigate the effects of PICS for patients and their caregivers.1 The problem with a peer support group, however, is that people must come to it for it to be effective.With the support of other nurse practitioners within my group as well as representatives from social work and pastoral care, we aimed to start a peer support group for ICU survivors and their families within our institution. After innumerable hours of preparation that included a review of the literature, submission to our institution’s internal review board, development of a marketing campaign, and training of the facilitators, we felt ready to implement our project.We held our first meeting—and no one came. We made several changes to our marketing strategy. After these changes, at our second meeting, 1 person came. We were excited by the positive feedback that we received from the participants that came to the first several groups; however, with an average of about 1 person per meeting, could these meetings really be considered “peer” support groups? Each week we tried something a little different with our marketing strategy: a new sign here, a new announcement there. When flyers and information about the support group were distributed, many families expressed an interest in attending the group, and yet no one came. When we offered drinks and snacks in the waiting areas, most people readily partook; when our marketing highlighted the availability of free drinks and snacks at the peer support groups, still no one came. Even when bedside nurse buy-in was obtained, attendance did not improve. Each week left us more frustrated and disheartened.After a year of bimonthly meetings with only about a dozen total participants, it was hard not to feel like our efforts in health care innovation had failed. As the acceptance letter from the institutional review board sat in our inbox, we were left wondering how many years it would take to collect data to reach what seemed to be an impossible “n.” Perhaps we should leave this kind of thing to the experts from now on? Perhaps. But perhaps there are lessons to be learned from this failure.So, what was the real issue here? Is it that patients and families of the ICU do not need support? We know this is not the case.2 Is it that perhaps a peer support group is not the ideal method for caregivers in the throes of critical illness recovery? One possible reason for our failure is that families do not want to leave the bedside when their loved one’s situation is critical. Another possible reason that our peer support group did not have more participants is that families might not perceive benefit from a peer support group. Recently, peer support group initiatives have been evaluated, and recruitment to groups has been a limiting factor at other sites as well.3 By performing a baseline survey of current and former patients and families of the ICU in our local setting, we may have discovered the true needs of those we were trying to serve.Although a peer support group may work for certain populations, it may not have been the right approach for our clinical setting. Baumann4 cautions that we “need to recognize that the generalizations of evidence-based practice findings must always be checked by listening to and respecting the views and choices of each individual.” We all want to be successful, but the bottom line is that testing and implementing new interventions to improve patient outcomes is challenging, and failure is quite common. Although positive results are generally seen as more favorable, negative findings can “force us to critically evaluate and validate our current thinking.”5 If nothing else, our hope is that by presenting our “failure” at establishing a peer support group in our setting, we can encourage others to perhaps alter their own approaches for improving post-ICU care at their own institution.
Read full abstract