Abstract: Higher education institutions' adoption of digital platforms has grown rapidly in recent years. These platforms have transformed teaching and learning, providing innovative access, engagement and collaboration avenues. The emergence of digital platforms owes much to technological advances and the spread of Internet connectivity, making it easier for universities to utilize digital platforms for education. At the same time, the growing demand for flexible and personalized learning experiences has driven the adoption of digital platforms, which provide anytime, anywhere access to educational resources. However, adopting digital platforms also poses several challenges and important issues. This study aims to explore the role of digital platforms in higher education, focusing on identifying the opportunities they offer and the challenges they face for universities. This research is relevant to a wide range of stakeholders in the higher education sector, providing valuable insights for universities considering or implementing digital platforms and being beneficial to policymakers and educational organizations shaping the future of higher education.
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