Higher Business Performance Research Articles

STRATEGIC MANAGEMENT OF HUMAN RESOURCES IN THE SPHERE OF ENTREPRENEURIAL ACTIVITY

The purpose of the article is to study the concepts of strategic management of human resources in the field of entrepreneurial activity. Strategic HRM builds the bridge between an organization’s business goals and the people who achieve them. In this tactical role, HR has a broader scope and must refocus its responsibilities. The focus becomes on equipping people to best support the direction in which the company is moving. These practices include hiring, promoting, and rewarding employees, creating and maintaining a high-performance business culture, and organizational design to add value and achieve competitive advantage. Strategic HRM focuses on creating a talent management system that manages behavior and culture to support the organization’s long-term business goals. HR has traditionally been considered an administrative function focused on specific tasks. It was distant from the activities of company management and was largely reactive. It met employee needs as they arose. However, it was not aware of where the company was going or anticipating what might happen. Traditional HRM answered employee questions about HR policies, but did not create policies based on the company's long-term goals or find ways to engage employees in them. With a strategic HRM plan, HR teams are more proactive because they are integrated into business strategies. They understand and are aligned with the company's goals. This involves planning and taking action to ensure the organization has the people it needs to achieve its goals. Gaining a competitive advantage - Knowing exactly where management wants to take the organization allows HR to focus on the skills and abilities employees need to do the work required to achieve the goal. Through effective talent management, training, and development, SHRM can result in a more competent and skilled workforce that will provide a competitive advantage over competitors. Adapting to change - A strategic approach to HRM means constantly looking to the future, allowing organizations to anticipate changes in the business environment and quickly adapt to them. Plans can be adjusted to take into account technological advances, changes in the market, or changing demographics within the company. In doing so, HR supports, motivates, and communicates with employees throughout the adjustments. Thus, the use of digital technologies in a company with young employees is a method of motivating and increasing the interest of young employees (especially Generation Z) in work. In addition, it is possible to note the positive impact of digitization of the personnel management process on the improvement of the company's HR brand.

Artificial Intelligence (AI) in the Hospitality Industry: A Review Article

Purpose – Artificial intelligence (AI) adoption is critical in the age of digital technology. This review article aims to evaluate the literature on AI in the hospitality industry. Method – A narrative synthesis was used in this review article. Moreover, the literature was reviewed systematically to explore AI in the hospitality industry. The literature and information were obtained from various books and research articles on EBSCO, Google Scholar, Scopus, Web of Science, and Science Direct. The inclusion criteria were studies that clearly defined AI in all aspects of the hospitality industry, were published and written in English and were peer-reviewed. Content analysis was employed. Results – The use of AI is a strategic and critical factor in economic development. Furthermore, AI technologies are increasingly being used as digital assistants. They help businesses in the hospitality industry in a variety of ways, including improving customer service, expanding operational capability, and lowering costs. However, there are some risks associated with AI advancements, such as job loss in low-tech sectors, loss of control due to robot autonomy, and safety, security, and privacy concerns. Conclusion – AI technologies have both positive and negative effects on the workforce and job employment in the hospitality industry. Recommendations – The recommendation is to consider a quantitative study regarding AI adoption in the hospitality industry or other sectors. Also, a qualitative approach could give a clear view of insight results for further study. Research Implications – This review article contributed to the existing literature on AI adoption in the hospitality industry. Hence, it could be used to guide future research on AI adoption in the hospitality industry. It may also aid academics in broadening their research by incorporating more potential elements. Practical Implications – This review article could lead to a better understanding of AI adoption in the hospitality industry. Moreover, it may assist business owners, managers, and marketers in the hospitality industry or any sector to achieve and enhance high business performance by implementing appropriate strategies to meet the needs and expectations of both customers and employees through the use of AI.

How Does the Government Guide Marine Resource Enterprises in China to Improve Their Business Performance? A Path Analysis Based on DEA-fsQCA

Policy guidance is a key driving force for improving the business performance of marine resource enterprises. This study establishes a DEA-fsQCA model, selects 42 listed marine resource enterprises as samples, analyzes the business performance improvement paths of marine resource enterprises, and proposes relevant policy recommendations for the government to guide marine resource enterprises to improve their business performance. The result shows that there are three different path models for the high business performance of marine resource enterprises based on their scale and property-right attributes: the “private green innovation” type, the “private green concentration” type, and the “state-owned incentive decentralized” type. According to the research results, this study suggests that, in the process of promoting the improvement of the business performance of marine resource enterprises, the Chinese government should promote the green development of enterprises, stimulate the technological innovation vitality of private marine resource enterprises, optimize enterprise executive incentive policies, and deepen the reform of mixed ownership in state-owned enterprises. Compared with previous studies, this article presents a fresh perspective on researching marine resource enterprises from a macro perspective and constructs a policy system for improving the business performance of different types of marine resource enterprises, providing valuable reference and guidance for the high-quality development of marine resource enterprises and the overall marine economy.

Unravelling the Nexus Between Export Performance and Business Performance

Exporting enterprises representing countries in global competition constitute a valuable research area and create the opportunity to conduct research on them. Exporting enterprises have a crucial place in the welfare of developing countries, especially with the foreign exchange revenues they will bring. Therefore, many different aspects of exporting enterprises need to be examined both from a business and scientific point of view. This study aimed to comprehend the mutual relationship between business performance and export performance among 192 exporters in Turkiye. In the study, data were collected through scales for export performance and business performance of enterprises, and performance outputs were revealed as a result of factor analysis. Afterwards, it was examined whether there is a significant difference in the export performance of companies with high and low business performance and whether there is a significant difference in the business performance of companies with high and low export performance. Achieved t-test findings, show that significant differences existed in both the export performance of companies with high business performance and the business performance of companies with high export performance. These findings of the study indicate that exporting companies' financial business opportunities may have an impact on export performance, and similarly, companies with good export performance can also achieve a strong financial output. In this context, it has been suggested that businesses should focus on performance outputs with a two-way perspective and that exporting businesses should not only focus on exports.

Antecedents to Firm Performance and the Moderating Role of Environment Turbulence

Innovation is necessary for all industries’ growth and sustainability, including the pharmaceutical sector. The study has focused on the pharmaceutical sector of Karachi to examine the impact of product, process, marketing, and organizational innovations on firm performance. It also examined the moderating role of environmental turbulence. The study collected a sample of 423 employees from the target firms. We found: “product innovation, process innovation, marketing innovation, and organizational innovation positively affect firm performance.” We also found that (i) environmental turbulence moderates product innovation and firm performance, and (ii) environmental turbulence insignificantly moderates process innovation and firm performance. Past studies exhibit that innovation impacts business performance differently due to intensive competitive markets and environmental influence. Thus, to achieve high business performance, firms must focus on all the dimensions of innovation (i.e., product, process, marketing, and organization). Environmental turbulence, directly and indirectly, affects firm performance. Therefore, firms must deal with it adequately. Keywords: Environmental turbulence, product innovation,

The effect of lean and agile operations strategy on improving order-winners: Empirical evidence from the UAE food service industry

This research aims to assess the impact of lean and agile operational strategies on improving order winners in the food service industry in the UAE. Research disclosed a few attributes with a dimensional review of lean and agile strategies that enhance strategic alignment in the food service industry of UAE to achieve the maximum benefits that have never been identified in research before. Data from 85 Sharjah-based food service companies were used for the analysis. A quantitative method with descriptive, causal and exploratory research design was used, along with convenient cluster sampling. A valid sample size of 255 respondents was used to assess the model through regression and ANOVA using SPSS. Research findings show a significant direct impact of lean strategies on order winners, and agile strategies significantly positively impact order winners. In contrast, both variables have a significant direct impact on order winners. This research is limited to assessing the impact of lean and agile strategies to achieve maximum order winners. Future research should consider a manufacturing industry to increase generalizability and a comprehensive focus on the lean and agile dimensional impact on competitive advantage. Customer loyalty and satisfaction lead a business toward order winners. An exemplary implementation of lean and agile strategies can translate into high business performance.

The interplay of marketing performance measurement and market orientation leading to high business performance in manufacturing SMEs

ABSTRACT Whereas marketing performance measurement (MPM) and market orientation (MO) are among the most studied marketing concepts, there is still a lack of knowledge about the configurations leading to high business performance. Therefore, we performed a fuzzy-set qualitative comparative analysis (fsQCA) in the context of 150 manufacturing SMEs combining customer, competitor, and financial metrics of MPM, MO level, and both subjective and objective business performance. The goal was to identify MPM and MO configurations leading to high business performance. We found, identically with the prior research, that high-performing SMEs benefited from the combination of high MO and focusing only on particular domains of MPM (customer, financial). However, contrary to the previous investigation, we also found configurations in which a high MO level was not necessary for high business performance when substituted with the appropriate MPM system, dominated by competitor metrics. Our study supports the conclusion of diverse paths to business success.

PENGUATAN KARAKTERISTIK DAN KOMPETENSI KEWIRAUSAHAAN UNTUK MENINGKATKAN KINEERJA UMKM DI KABUPATEN SERANG

Entrepreneurial characteristics and competencies are two important factors needed by entrepreneur Micro, Small and Medium Enterprises (SMEs) to face the environmental challenges in the dynamic world of business and achieve high business performance. This study aimed to examine the effect of the entrepreneurial characteristics and entrepreneurial competencieson SMEs performance. The study was conducted on SMEs in Serang. The research sample is 69 SMEs were determined through purposive sampling method. Data were collected through a survey with questionnaires. Data were analyzed using structural equation modeling with Partial Least Square (PLS) approach. The results showed that entrepreneurial characteristics have significant positive effect on entrepreneurial competencies, but entrepreneurial characteristics have not significant effect on the SMEs performance and entrepreneurial competencies have significant positive effect on the performance of SMEs. The results also indicate that entrepreneurial competence full mediation the relationship between entrepreneurial characteristics and SMEs performance.

Looking forward, looking back: Strategic organization and the business model concept

In the past decade, the business model has emerged as a fundamental strategic and organizational concept. In this essay, we first “look back” to synthesize recent research on designing high-performing business models into two influential research streams. Managerial cognition grapples with the role of holistic mental models and strategic thinking for designing effective configurations of business model attributes. Learning processes address the uncertainties that emerge from the major disruptions that create opportunities for new business models. We then “look forward” to the exciting work on business models that remains for both extending current research and exploring broad societal impacts. Overall, we argue that the business model is rapidly replacing strategy as the most significant source of competitive advantage.

Performance in Tourism SMEs: Alternative HRM Configurations

The Human Resource Management (HRM) field has matured over the last 40 years and models of HRM practices that lead to high business performance in large businesses have been agreed upon in both scholars’ dialogue and practitioners’ application. In Small and Medium Enterprises (SMEs), however, because of the small volume of HRM activity, together with the resource scarcity, these models do not fully apply. With a focus on the hotel industry and drawing from 34 in-depth interviews with SME owners and managers, we conducted fuzzy set qualitative conditions analysis to identify 6 meaningful configurations of human resource management practices that lead to business performance. Aspects such as family involvement and size (micro, small, medium) appear to fully differentiate the HRM pathways to business performance, with high employee compensation and extensive training being the most common conditions of high performance.

Production performance and business analysis of clown loach Chromobotia macracanthus (Bleeker 1852) in recirculating systems with different stocking densities and water discharge

Efforts to improve the production performance of clown loach in recirculate aquaculture system can be done by increasing stocking density and water discharge. This study aimed to analyze the effect of increasing stocking density and water discharge on production performance, stress response and water quality in order to obtain the best stocking density and water discharge to obtain maximum profit in a short time. A factorial completely randomized design with two factors, i.e. the stocking density of 1, 2, and 3 fish L-1 and the water discharge of 0,05; 0,10; 0,15 L s-1 was performed. The volume of water used in each aquarium was 48 L and using a ½ inch faucet stop to regulate the water discharge from the inlet pipe. Clown fish fed Tubifex sp. with a feeding frequency of two times a day according to the treatment for 60 days. The result indicates that there was no interaction between the two factors on production performance, payback period, and R/C ratio. Stocking density has a significant effect on specific growth rate, absolute growth rate of individual weight, feeding consumption rate and R/C ratio of clown loach. Stocking density and water discharge had an interaction on the visual color of pectoral and caudal fins of clown loach. Different stocking densities with the combination of water discharge in this study resulted that the water quality were within tolerable range for clown loach so that they did not experience stress, as well as high production and business performance. It is recommended to intensify clown loach with a stocking density of 3 fish L-1 and 0,15 L s-1‑ of water discharge.

The Role of Maintenance Operator in Industrial Manufacturing Systems: Research Topics and Trends

Maintenance contributes to gaining high business performance, guarantees system availability and reliability as well as safe and sustainable operations. Maintenance activity effectiveness depends on competences and the skills of operators whose performance strongly affects maintenance and production operations. The research field of human issues in industrial maintenance was deeply addressed in the literature; however, the current industrial paradigm, which focusses on the integration of new technologies in conventional manufacturing operations to support human performance, sheds light on new challenges for enterprises and opportunities for research in this field. While some literature reviews in the field of human errors and human factors are available, no study investigated the main topics, research trends and challenges related to the role of maintenance operators in manufacturing systems. This paper addresses the current state-of-the-art role of maintenance operators in manufacturing systems, providing an overview of the main studies. A systematic literature review was carried out to identify significant papers. Then, a topic modelling algorithm was used to detect the main topics of the selected papers to provide the research trends of the subject. The identified topics provided interesting research insights on the human role in industrial maintenance. Research trends and further research opportunities were defined.

An integrated model for formulation, alignment, execution and evaluation of business and IT strategies

New global markets operation strongly depends on information technologies which radically influence the business strategies of enterprises and organisations. Towards this direction, this paper proposes an effective integrated architectural model and framework for the purpose of formulating, aligning, executing and evaluating in a combined way both business strategy and information technology strategy. In order to achieve this goal, key concepts and respective frameworks, such as the strategic alignment, the balanced scorecard, the strategic architecture, and the business architecture are thoroughly investigated. Then, we progressively integrate all of them in one model in order to eliminate the weaknesses of the previous models and provide the enterprises and the organisations with an innovative, useful and applicable tool. The proposed model can lead to high business performance, agility and consistency in decision making, improved resource control, refinement capability via feedback mechanisms, increased coordination, quality of service, and positive financial results.

HUMAN RESOURCES MANAGEMENT AT THE COMPANY: GENDER FACTOR

The paper analyses the impact of gender on the effectiveness of a company's human resource management. The authors analysed the gender structure of labour resources and the women proportion in the high management. The author summarised the scientific background on the influence of gender on decision-making and the company's efficiency. Legislative acts on normative legal provision concerning equality of rights of men and women are systematised, the chronology of their adoption is determined. The distribution of countries by gender inheritance is analysed. At the national level, it is determined that the growth of women's employment positively affects GDP growth. Based on the Global Gender Gap Index, it has been found that the differences in the professional competencies of men and women have been declining in recent decades. The business practice shows that the women in the top management increase loyalty and trust in the company. At the same time, the findings confirmed the increasing number of women in jobs related to data analysis, human resources and sales, and, conversely, declining demand for occupations that contain routine tasks and are rapidly being replaced by technological advances. The study identified and analysed the causes and factors that hinder or support the advancement of women on the career ladder. As a result of comparing the data on the number of men and women in management positions in European countries, it was found that Ukraine ranks second in the proportion of women among managers. There is a tendency to increase the number of companies founded by women, and the reduction of the gender gap is observed in the largest cities of Ukraine. By types of economic activity, a list of industries has been formed where women have managed to achieve high-performance business indicators. The positive tendencies of connection between the indicators of companies operating and gender balance revealed in the research determine the necessity to consider in the company's strategy.

Stakeholder Perceptions of Internet of Things and Smart Digital Workplace

The technology adopted an organization is predominantly influenced by the organization's preferred competitive capabilities. The Internet of things (IoT) is an important technology, which is implemented by high performance business organisations especially in a digital nation like Malaysia. It is highly important to note how internet of things, digitalisation are influencing the modern workplace settings. The purpose of this study is to investigate the perceptions of employees who are one of the key stakeholders of every organisation towards IoT and smart digital workplace. The study has been carried out on a primary data collected through a self –administered questionnaire. The data was analysed by statistical analysis such as reliability analysis, correlation and multiple regression. The study aimed to provide empirical evidence on the various hypothesised relationship between variables used for the study. The study provides both theoretical and practical implications for organisations, practitioners, IOT specialists how usage of IoT technology would help organisations to grow and develop and to what extent it will improve the digital workplace Keywords: IoT, Smart digital Workplace, Stakeholder perception, competitive capabilities.

An integrated model for formulation, alignment, execution and evaluation of business and IT strategies

New global markets operation strongly depends on information technologies which radically influence the business strategies of enterprises and organisations. Towards this direction, this paper proposes an effective integrated architectural model and framework for the purpose of formulating, aligning, executing and evaluating in a combined way both business strategy and information technology strategy. In order to achieve this goal, key concepts and respective frameworks, such as the strategic alignment, the balanced scorecard, the strategic architecture, and the business architecture are thoroughly investigated. Then, we progressively integrate all of them in one model in order to eliminate the weaknesses of the previous models and provide the enterprises and the organisations with an innovative, useful and applicable tool. The proposed model can lead to high business performance, agility and consistency in decision making, improved resource control, refinement capability via feedback mechanisms, increased coordination, quality of service, and positive financial results.

Will shared leadership engenders innovative work behaviors among salesmen toward improved performance?

Abstract Studies have shown that issue of shared leadership is directly related to leadership style adopted in the organization, which is germane and strategic to teamwork to effectuate high business performance across industries. The study looks at the relationship between the different leadership styles and innovative work behaviors (IWBs) that would ultimately lead to improved performance in financial sector among sales team. Thus, the study examines the operational frameworks of the different leadership styles and the effects on IWBs vis-à-vis sales team work in the financial industry. The case of financial industry stems from the fact that operations are currently changing from arm-chair marketing to aggressive selling strategy to improve customer base and financial inclusion in the economy. The study found out that leadership styles—transformational leadership, individual empowering leadership (IEL), team empowering leadership, and participative leadership (PL) are very strategic to sales teamwork, but IEL and PL are more strategic and performance-enhancing to behaviorIWB in financial sector sales teamwork.

Untangling knowledge fields and knowledge dynamics within the decision-making process

PurposeThe purpose of this paper is to analyse the influences of different types of knowledge and their inherent dynamics on the effectiveness of the decision-making (DM) process. Knowledge dynamics (KD) is envisioned through the lens of the knowledge fields theory while effective DM process is objectivised via organisational appreciation and reward, higher business performance, sustainable partnerships and managerial satisfaction with previous achievements.Design/methodology/approachA questionnaire-based survey was conducted with 275 middle managers from companies operating in the business consulting field. The conceptual and structural model was tested using the partial least squares structural equation modelling technique.FindingsThe study advances novel insights into the significant positive influences of various knowledge fields on KD on the DM process within real-life business environments. Even though rational knowledge exerts a noteworthy effect on DM, its influence is exceeded by the KD, which proves that integrating emotional and spiritual knowledge in the decisional equation may become a pivotal input to making good managerial decisions regardless of the level of regulation and standardisation in the field.Research limitations/implicationsThe research relied on threefold knowledge fields as predictors for the DM process, thus providing a starting point for the development of more complex models.Originality/valueThe study emerges as a groundbreaking approach via the integration and application of the knowledge fields theory within a more comprehensive and empirical outlook on the DM process. Simultaneously, it places DM beyond the unidimensional outcomes of rationality and intuition by urging its intricate and interactional nature.

The mediating role of innovativeness and the moderating effects of strategic choice on SME performance

ABSTRACT This study investigated the moderating role of strategic choices on the relationship between organizational innovativeness and performance. Previous literature has not fully investigated which strategy among market development (international expansion) and technology development (investment in research and development) will result in a higher performance outcome for a highly innovative organization. Thus, a second-stage moderated mediation model was used to analyze data gathered from a survey of 237 small and medium-sized enterprises from several industrial sectors in South Korea, including high-tech firms. The results suggest that a market development strategy is more important than a technology development strategy for an innovative organization to achieve high business performance.

PENGARUH KEBUTUHAN BERPRESTASI DAN KARAKTERISTIK PERSONAL TERHADAP KINERJA USAHA WIRAUSAHA WANITA (Survey pada Petani Tanaman Obat Keluarga (TOGA) di Kecamatan Jumantono Kabupaten Karanganyar)

This study aims to analyze the effect of the needs of achievement and personal characteristics (education, age, experience, training) on business performance. This research is census research, using 63 respondents of women entrepreneurs to Toga farmers in Jumantono District, Karanganyar Regency. Data analysis technique using binary logistic regression analysis. The conclusions from the results of this study indicate that the needs of achievement and personal characteristics of business experience have a significant effect on business performance, while the variables of education, age, and entrepreneurship training have no significant effect on business performance. Based on the results of this study, the odds/probabilities of the performance of women's entrepreneurial business in Toga farmers in Jumantono District, Karanganyar Regency can be predicted by the needs of achievement and business experience. The implication of this finding is that to achieve high business performance, Toga farmers in Jumantono District, Karanganyar Regency need to increase their needs for achievement and business experience.Keywords: needs of achievement, education, age, experience, training, business performance