This study focuses on the fuzzy transportation problem that manifests as a problem of optimization in an uncertain environment. The idea of fuzziness in the objective of transportation cost is based on real-world decision-making difficulties, and the efficiency is demonstrated using the proposed heptagonal fuzzy number. We propose a new ranking technique to de-fuzzify the Linear heptagonal fuzzy number and the proposed $\alpha$-cut based ranking technique has been compared with the existing ranking technique. In addition, we presented an approach for performing multiplication and division for any two heptagonal fuzzy numbers incorporating an example. Furthermore, we have presented a generalized ranking heptagonal fuzzy method (GRHFM) algorithm to solve the heptagonal fuzzy transportation. This article determines the best transportation cost for vegetable shipment from the markets utilizing heptagonal fuzzy numbers, which further compares the feasible solutions obtained using various strategies for fuzzy transportation problems and provides the result from the algorithm. We have demonstrated the effectiveness of our proposed method through a numerical example of an adopted case study. The conclusions section discusses the suggested GRHFM efficiency, outcomes, decision management and future directions based on the existing transportation study.
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