Topic Significance & Study Purpose/Background/Rationale Delivery of patient-centered care in the hematopoietic cellular transplant (HCT) setting is grounded in communication between patients, caregivers and clinicians. Bedside shift handoff (BSH) provides a consistent forum for this communication and is designed to improve the patient care experience. Surrogate indicators of the patient's perception of care quality at our institution are reflected in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores and leadership rounding. Neither source reflects indicators chosen by the patient, but instead by the institution and governing organizations. In 2016, BSH was implemented as an institution-wide initiative; however, HCT nursing staff continue to resist this change. Reasons cited by staff include the unit's consistently high HCAHPS scores and lack of a tailored BSH format for HCT recipients who often have prolonged inpatient stays and consistent nursing care. Nurses report that the current BSH can be “awkward”, “repetitive”, and “disruptive”. In practice, there is a recognized gap between nurses' commitment to meeting both the HCT patient's needs and alignment with the current BSH format. The purpose of this quality improvement initiative is to first understand the value of the current BSH format for patients admitted to the inpatient HCT unit. By collecting this data, we aim to increase staff compliance with and tailor BSH by infusing patient's perception of meaning and preferences. Methods, Intervention, & Analysis Following a review of the literature, two tools were developed. The first is an 11-item structured patient interview adopted from Wakefield, et al. (2012). This tool was designed to evaluate the patient/caregiver's perception of how well key elements of the current BSH were explained. The second tool is a 5-item survey designed to explore the value of key elements of BSH from the patient's perspective. Following review from our Institutional Review Board, these two tools will be offered one time during each admission to all patients admitted to the HCT unit for a period of three consecutive months. Aggregate data will be reviewed to inform development of a revised BSH tool, if indicated, for the HCT unit. Findings & Interpretation Summative data and the revised BSH format will be presented. Discussion & Implications In her theory of Bureaucratic Caring, Ray (1989) outlines unique dominant caring behaviors across clinical care settings. All are elements of the caring dimension, but adapted to the different needs of the patient population. For medical surgical units, the two dominant behaviors are “team” and “involvement”. Though both are clearly supported during BSH, we believe that the “one size fits all” standardized approach may not be optimal. We are looking to our patients with the hope of assigning increased meaning of BSH for both nurses, and most importantly, patients and their caregivers.