Background: Heart failure (HF) admissions have increased at the Alfred Hospital over the last three years. The Victorian Cardiac Clinical Network provided funding for a project to improve the HF model of care. Method: We used a five-step redesign process. The Heart Foundation HF Toolkit was used to inform the redesign process. Alfred Health redesign service assisted. Results: We brought together interested stakeholders to discuss views and define the problems. An executive sponsor was secured. A project brief established the aims and scope of the project. VAED and VCOR HF SNAPSHOT data were used. The patient journey was mapped from community, through hospital, and back to community with multi-disciplinary teams from acute care, outpatient clinics and community services. The HF Toolkit was used to inform a gap analysis and potential solutions according to the three pillars outlined in the toolkit, with HF specialty input. The main themes for change were extracted from these solutions. The HF model of care redesign included HF care bundles, HF education, improved communications, and a transitional safety net. Outcome measures were agreed upon. It is now being implemented. Conclusion: A model of care was designed for the Alfred Hospital to maximise time HF patients spend well in the community by delivering best practice guidelines to reduce variation in care and improve overall outcomes.