Many hospitals perform hand hygiene (HH) observations at entry to and exit from most inpatient rooms. In non-traditional care areas (e.g., psychiatric units, procedural areas and ambulatory clinics), this method of observation is impractical, as these areas may not have well defined patient rooms and fewer healthcare workers (HCW) to observe at any given time. We developed a process for observation HH compliance in these areas using the World Health Organization’s (WHO) 5 Moments for HH. An audit tool was developed for HH observations at the point of care, monitoring compliance with “before” (before patient contact and performing clean/aseptic tasks) and “after” (after risk for body fluid exposure and after contact with the patient or their environment) moments. The tool was trialed for 4 months in several areas. We modified the tool based on user feedback, and in August of 2013, the tool was implemented in 29 areas. The roll-out included staff HH education and in-depth observer training. Each observation set lasted 20 minutes or had a minimum of 10 observations, whichever came first. The results were shared monthly with each area. Between August 2013 and October 2014, 29 participating areas completed > 6 months of observations. Overall HH compliance was 85.2% (n= 4,486 observations). Compliance with the “before” moments was 85.4% (n=2,225) compared to 83.9% compliance (n= 2,261) with the “after” moments. Observed HH compliance for nurses (87.8%; n=2,006) was similar to observed compliance for other HCWs (83.1%; n=2,480 [P=0.2]). No statistical difference was noted in compliance between the areas (Ambulatory clinics =82.1%; n=1,062, psychiatric units =91.9%; n=1,006, Procedural areas = 84.6% n=2,695). This audit tool allowed efficient hh observations to be completed in non-traditional patient care areas.
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