Gusti Ngurah Rai Research Articles

Analisis Beban Kerja Mental Petugas Airport Operational Landside And Terminal (AOLT) Di Bandara Internasional I Gusti Ngurah Rai

Excessive workload is one of the triggers for problems in terms of occupational health and safety. Many factors can cause excessive workload, both individual factors and external factors. The workload is divided into two, mental workload and physical workload. In actual practice, it is still common to find employees who experience excessive workload, whether it is experienced simultaneously or under certain conditions. The combination of the G20 Summit event and the year-end holiday season, made all task units at I Gusti Ngurah Rai International Airport very busy. Therefore, analyzing a workload needs to be done as material for consideration and evaluation, which is helpful for later. Mental workload analysis in this study used the NASA-TLX method, with a descriptive quantitative research design. The results showed that of the 28 officers who were analyzed under normal conditions, 14 were in the high category, 12 were in the medium category, and 2 were in the low category, while under certain conditions, 5 were in the very high category, 22 were in the high category, and 1 was in the low category. The mental workload of officers under certain conditions increases significantly compared to normal conditions..

Analisis Kinerja dan Fasilitas Aksesibilitas Unit Pelayanan Khusus Bagi Penyandang Disabilitas Di Bandar Udara Internasional i Gusti Ngurah Rai Bali

Airports are required to provide flight comfort and safety with reliable facilities and services, especially for persons with disabilities by providing services that are easy to understand, easy to follow and easy to implement. One of the airports that very well manages its services and facilities, namely I Gusti Ngurah Rai Airport in Bali, this is one of PT Angkasa Pura I's efforts to gain the trust of passengers, especially passengers with disabilities who use air transportation services at I Gusti Ngurah Rai Airport in Bali. . This study aims to determine the performance of the special service unit when serving passengers and how accessible the facilities are for passengers with disabilities. The research was conducted in the international and domestic terminal areas of I Gusti Ngurah Rai Airport in Bali using qualitative research methods. Sources of data in this study using primary and secondary data. Data collection techniques in this study used observation, interviews and documentation. The data analysis technique in this study is the data reduction stage, the data presentation is then followed by the final step, namely drawing conclusions. The results of this study conclude that efforts to improve service provide satisfactory results, this is based on observation and interview activities that have been conducted by researchers during research at I Gusti Ngurah Rai Airport in Bali where special service unit officers serving passengers with disabilities are in accordance with operational standards procedures (SOPs). It's just that the quantity of three officers in one shift is still not enough considering that I Gusti Ngurah Rai Airport service users in Bali are increasing every year and special facilities for passengers with disabilities in all areas of I Gusti Ngurah Rai Airport in Bali are sufficient. This is based on observations made by researchers regarding the disability facilities provided..

Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai

The study aims to analyze the Airport Operation Control Center (AOCC) operational performance through interfunctional cooperation on the operational quality of I Gusti Ngurah Rai Airport in Bali. The airport facilities and infrastructures are considered inadequate when they are compared to the growth rate of air traffic. Ideally, the study wants to find out the effect of Airport Operation Control Center’s performance on airport operational service quality and the mediating role of interfunctional cooperation on airport operational service quality. The sample of 49 stakeholders and AOCC users at I Gusti Ngurah Rai Airport in Bali was used as the saturated sampling method and the data were analyzed using Structural Equation Model (SEM) with Smart PLS program. The results show that the operational performance has direct effect on interfunctional cooperation and airport operational service quality. Furthermore, the interfunctional cooperation is able to mediate the AOCC operational performance and the quality of airport operational services.

The Role of Landside and Terminal Operational Airport Officers in Supervising Facilities and Infrastructure at I Gusti Ngurah Rai Airport Denpasar Bali

Availability of existing and adequate facilities is a benchmark and a requirement for every airport service provider and its manager to be able to meet the needs of prospective passengers using airport services. Several fields participate in managing, maintaining, supervising the flow of passengers and goods as well as controlling terminal and landside operations, namely the AOLT (Airport Operational Landside and Terminal) unit which plays an important role in supervising and supporting the existing facilities and infrastructure at the airport so that it runs according to provisions of PM 178 of 2015 concerning "Airport Service User Service Standards". Therefore the purpose of this study is to determine the roles and constraints of AOLT (Airport Operational Landside and Terminal) officers in supervising facilities and infrastructure at I Gusti Ngurah Rai airport, Denpasar, Bali. This study uses qualitative methods, techniques in data collection through the results of observation, interviews and documentation as well as in analyzing data using data reduction, data presentation and drawing conclusions. This research was conducted at the AOLT (Airport Operational Landside and Terminal) unit at I Gusti Ngurah Rai airport, Denpasar, Bali. The results obtained from this study indicate that the role of AOLT (Airport Operations Landside and Terminal) officers in supervising facilities and infrastructure at I Gusti Ngurah Rai airport Denpasar Bali is quite good and according to what is contained in the Company's Skep and those contained in PM 178 Year 2015 concerning service standards for airport service users and standard operating procedures (SOP). However, there are still obstacles experienced by officers such as a lack of personnel or human resources (HR) and inadequate facilities.

ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PENGGUNA JASA KARGO DI BANDARA INTERNASIONAL I GUSTI NGURAH RAI

This study aims to determine the effect of service quality on the satisfaction and loyalty of cargo service users at I Gusti Ngurah Rai International Airport. This study uses a quantitative descriptive method. The number of samples in this study was 125 respondents. The respondents in this study were users of cargo services at I Gusti Ngurah Rai International Airport. Determination of the sample using accidental sampling technique is a technique of determining the sample by taking respondents who happen to be available or available somewhere according to the research context. Data collection techniques by giving questionnaires to respondents, observation, and documentation. Meanwhile, to analyze the data, the Normality, Heterodicity, Linearity, Simple Regression, and t-tests were carried out using the SPSS 22.00 program. The research results show that: 1) The quality of cargo services is in the high category of 75.2%, the moderately high category is 24.8%, the moderately low category is 0% and the low category is 0%. Satisfaction of cargo service users is in the high category of 96.0%, quite high category of 4.0%, moderately low category of 0%, and low category of 0%. The loyalty of cargo service users is in the high category of 76.0%, quite a high category of 23.2%, moderately low category of 0.8%, and low category of 0%. 2) There is an effect of the quality of cargo services on the satisfaction of cargo service users as shown by the results of the t-test where the probability value (sig.) is 0.00 so that the value is less than the standard error value which is 0.05. 3) There is an effect of the quality of cargo services on the loyalty of cargo service users as shown by the results of the t-test where the probability value (sig.) is 0.016 so the value is less than the standard error value which is 0.05.

VISUALISASI DAN PREDIKSI KEDATANGAN PENUMPANG NGURAH RAI MENGGUNAKAN METODE HOLT-WINTERS

I Gusti Ngurah Rai International Airport is one of the airports in Indonesia which is located in Bali which has a large number of passenger arrivals because Bali has many interesting tourist attractions to visit. I Gusti Ngurah Rai international airport data certainly has a large size so that Business Intelligence (BI) technology is needed, namely a dashboard to process this data and gain insight. Forecasting the number of passenger arrivals is also carried out in order to be able to analyze what the number of passenger arrivals would be like in the future. Therefore, in this case the dashboard was made using the prototyping method and data mining with forecasting or forecasting using the Holt-Winters triple exponential smoothing method. The smoothing parameters used are alpha = 0.3, beta = 0.01, and gamma = 0.01 with the MAPE result of 32.04%. With the visualization on the dashboard, it is hoped that it will make it easier for the company that manage the airport to monitor the number of passenger arrivals at I Gusti Ngurah Rai International Airport so that they are able to make decisions in managing the airport.

Analisis Daya Tarik Dan Kualitas Pengelolaan Usaha Retail Pt Angkasa Pura 1 Di Bandar Udara I Gusti Ngurah Rai Bali


 The existence of a retail business at the airport helps meet the needs before, during and after flights. One of the airports that manages its retail business very well, namely I Gusti Ngurah Rai Airport Bali, this is one of the efforts of PT Angkasa Pura I in developing its economy so that it continues to be organized neatly and continues to grow well, this is demonstrated by the establishment of a special unit to manage and operate commercialization in the passenger terminal area, vehicle parking area, and advertising, namely the Commercial Operation Strategic Business Unit. This study aims to determine the attractiveness of passengers to retail business at Ngurah Rai Airport and the quality of retail management at the airport. The research was conducted in the commercial area of ​​the airport. Source of data in this study using secondary and primary data. And for data collection techniques in this study using observation, interviews, and documentation.
 The results of this study conclude that the attractiveness of passengers to retail business at the airport is the main reason due to personal needs which are then supported by the layout of the room and products, employee service at the outlets, and cleanliness of the outlets. Meanwhile, the quality of retail management is quite good and optimal, namely by planning, supervising, directing by the management, namely Comm.Ops and business partners

CARBON STOCKS ESTIMATION ON URBAN VEGETATION USING UAV-SfM PHOTOGRAMMETRY METHOD

Global warming and biodiversity loss are two critical issues currently debated among scientists and world policy makers. Forest retention and various reforestation and reforestation programs can play an important role in mitigating global climate change through sequestering atmospheric carbon. Forests are still the subject of discussion of the negotiations and exclude the contribution of vegetation outside the forest area. In fact, if trees outside the forest are not cut down, it can also reduce carbon emissions in the atmosphere. The lack of evidence regarding its potential and contribution to carbon stocks means that trees outside the forest have not been able to enter the negotiation.
 Vegetation in urban areas are an example of tree communities outside forest that have a major contribution to carbon sequestration in the atmosphere. Urban vegetation can be found in two main locations: Urban Green Open Spaces (UGS) and Road Landscapes (RL). In Bali, especially in Denpasar City, Glodokan Tiang or Polyalthia longifolia trees are planted as road shading trees or trees in green open spaces. To prove its contribution in terms of carbon sequestration, data management and a mechanism for calculating carbon stocks are needed. Generally, the calculation of tree carbon stock consumes a lot of energy and time because it is done manually (measuring tree height and DBH). Technology of Unmanned Aerial Vehicle (UAV) can be used as an alternative to efficiently calculate the estimated of carbon stock in Urban Vegetation. The calculation uses the DBH value approach using the canopy area and tree height model (CHM) obtained from UAV data processing using the Sfm method.
 UAV estimates show that the highest AGB value at Bajra Sandhi Renon Field is 201.59 kg with a stored carbon content of 94.75 kg, while on I Gusti Ngurah Rai Bypass has the highest AGB value of 215.04 kg with a stored carbon content of 101.07 kg. These results have been validated by field observations, where the results of the regression analysis at the location of Bajra Sandhi Renon and I Gusti Ngurah Rai, shows that between field observation data and estimation data with UAV there is no significant difference. While the results of the t-test: Paired Two Sample for Means at the Bajra Sandhi Renon Field and the Bypass I Gusti Ngurah Rai have a value above the significance level which proves that there is no significant difference between the carbon stock value from field observations and the carbon stock from the UAV approach.
 
 Keywords: Carbon Stock; Urban Vegetation; UAV-Sfm.

Pengaruh Suhu Terhadap Crosswind dan Tailwind di Bandara I Gusti Ngurah Rai Dengan Metode Regresi

A study of the effect of runway surface temperature (LST) and sea surface temperature (SST) on crosswind and tailwind in 2012-2021 at Ngurah Rai Airport in Bali has been carried out using the regression method. The purpose of this study was to find out what percentage of LST and SST affect crosswind and tailwind events and how LST and SST influence crosswind and tailwind events at I Gusti Ngurah Rai Airport. Based on the results of monthly calculations from 2012-2021, the influence of LST and SST on crosswind and tailwind only has an effect of 0.8-47.7%. Where the greatest influence occurred in the crosswind from the right plane in May, which was 47.7%. Meanwhile, the influence of LST and SST on the biggest tailwind occurred in November at 22.5%, with the overall percentage in all months showing that LST and SST have a weak relationship to crosswind or tailwind. The influence is quite strong only on the right crosswind in May and the left crosswind in March. However, the size of the influence of LST and SST must still be considered because there are several significant months, especially in the left crosswind and tailwind which can be seen in the results of the F-test. In the right crosswind and tailwind the effect of SST is greater than that of LST, while for the left crosswind it is the other way around.

FAKTOR YANG BERHUBUNGAN DENGAN KESIAPSIAGAAN KEBAKARAN PADA PEKERJA DI BANDAR UDARA INTERNASIONAL I GUSTI NGURAH RAI BALI

Airport is a workplace that has a potential to cause fires. Even though, protection facility provided, it has still been reported many fires happened recently,because influenced by preparednes workers. Fire preparedness is disaster management activities to anticipating fires through organizing to help the risky community. This research aims to determine the factors related to the fire preparedness of workers at I Gusti Ngurah Rai International Airport I in Bali. The research design used was quantitative research analytic with cross-sectional study. The samples were 147 workers of PT. Angkasa Pura 1 involved who were selected using accidental sampling technique. It was conducted during May to June on 2020. Data research instrument used was questionnaire which was analyzed in univariate, bivariate and multivariate ways. The results revealed that 51.70% of respondents had good preparedness. There was a significant relationship among all variables of individual factors and management factors on fire preparedness (p<0.05). Multivariate analysis showed that the variable of unsafe condition prevention effort was a variable that had the strongest influence. As an effort to improve preparedness, it is expected to provide socialization of SOP and workers training of facing fires.
 Keywords: Preparedness, Fire, Airport, Worker

The Linguistic Landscape at I Gusti Ngurah Rai International Airport, Bali: Users’ Attitudes

This study aimed at finding out and describing the linguistic landscape (LL) at I Gusti Ngurah Rai International Airport (IGNRIA), and the users’ attitudes towards the LL. The data of LL was gathered by capturing textual forms of a language/languages by a handphone camera, while the data on users’ attitudes was collected through interviewing airport users. The users as respondents were determined based on a number of criterias, such as nationality, age and education. The result of the study showed that: 1). The LL at IGNRIA made use of 7 (seven) variations of language used, namely: a. Indonesian, b). English, c). Indonesian-English, d). English-Indonesian, e). Balinese-English, f). English-Chinese and g). Balinese script-English. 2). Regarding the attitudes towards LL, the users agreed the importance existence of LL at IGNRIA, in which bilingual Indonesian-English was used, instead of Indonesian or English written monolingually. In relation with the configurational composition, some users stated that Indonesian must be on top of English; while the others thought that either Indonesian or English can be on top, as long as it was clear and informative. Futhermore, users strongly supported the use of Balinese and Balinese Script in LL whuch may function as area identity symbol, as well as maintaining the local genius of Balinese culture. Users even stated that the use of Balinese can be a tourist attraction and knowledge which was good to learn. The use of a foreign language other than English was welcome as long as it was intended to fulfil the information needs of the airport users.

THE ROLE OF SELF CHECK-IN FACILITIES AND SERVICE QUALITY ON PASSENGER SATISFACTION AT THE TERMINAL DOMESTIC INTERNATIONAL AIRPORT I GUSTI NGURAH RAI

I Gusti Ngurah Rai International Airport is an airport managed by PT Angkasa Pura I (PERSERO) on the island of Bali. As a province that is known globally as a tourism destination, this makes I Gusti Ngurah Rai Airport one of the busiest airports in Indonesia and one of the entry gates for tourists to Bali Island. The research objective in this thesis is to see the Effect of Facilities (X1) and Service Quality (X2) on Passenger Satisfaction (Y) at Domestic Terminal I Gusti Ngurah Rai Airport in 2022. To see this problem, the authors use multiple linear regression, coefficient of understanding. multiple, coefficient of determination, and hypothesis testing.

CORRELATION OF ATMOSPHERIC LABILITY INDEX TO VERTICAL WIND SHEAR AT I GUSTI NGURAH RAI AIRPORT

Wind shear is a condition that is detrimental to aircraft because it can cause the aircraft to experience lift, especially during take-off or landing, where wind shear can occur due to bad and unstable weather, so research on the correlation of the atmospheric lability index to wind shear is very important to prevent a plane crash. This research aims to determine the magnitude of the correlation of the atmospheric lability index to the vertical wind shear that occurs at I Gusti Ngurah Rai Airport, Bali. In this research, the Wind Profiler Radar (WPR) brand scintec LAP-3000 was used to obtain wind shear data in the form of wind direction and wind speed data then radiosonde to obtain atmospheric lability index data in the form of Lifted Index (LI), Total-Totals Index (TT), K-Index (KI), and Convective Available Potential Energy (CAPE) index values for each month in 2019-2020. Wind shear measurement was carried out at an altitude of 100-3000 m and data were taken on the difference in wind direction ≥ 60o and the difference in wind speed ≥ 10 knots. Meanwhile, measurement of the atmospheric lability index is carried out by a flying air balloon that has been equipped with a transmitter. All LI, TT, KI, and CAPE index value data and the number of wind shear events were analyzed with Pearson Product Moment correlation. The value of the correlation coefficient (r) between the LI, TT, KI, and CAPE indices was obtained for successive wind shear events of -0.786; 0,250; 0.738, and 0.713. These results show that the LI, KI, and CAPE index values can be used as a reference to predict wind shear events because they have a strong correlation, obtaining a correlation value between 0.60 to 0.79 compared to the TT index.

The Level Performace Analysis of Service: A Case of Jalan I Gusti Ngurah RAI, Jakarta

Jalan I Gusti Ngurah Rai, which is located in the Administrative City of East Jakarta, is one of the areas with quite crowded visitors because it is one of the access roads connecting Bekasi City to Jakarta, and there is a train station and TransJakarta bus stop which is a travel accommodation to the destination. This study aims to determine the level of pavement service performance on the Jalan I Gusti Ngurah Rai section, East Jakarta. This research was conducted using a questionnaire instrument distributed through a google form. The analysis method used in this study is Importance Performance Analysis (IPA) by comparing the satisfaction and importance values of pedestrians passing through the sidewalk. The results showed that the average pedestrian interest index was 4.44, the average service index was 4.03, and there was an average GAP for each variable of -0.42. From the processed data, it was concluded that the performance of the pavement service level could be categorized in class A with some maintenance that needs to be improved.

PENGARUH SELF EFFICACY DAN EMPLOYEE ENGAGEMENT TERHADAP KINERJA KARYAWAN PADA PT ANGKASA PURA I (PERSERO) BANDARA INTERNASIONAL I GUSTI NGURAH RAI – BALI

Human resources are one of the most important assets for the company. The role of human resources for companies is not only seen in the results of work productivity but also seen in the quality of work produced. Employee performance is something that deserves important attention for the company. Employee performance is the main measure of organizational success, organizational goals are always trying to improve employee performance so that the company can achieve its vision and mission. One of the qualities of work that can improve employee performance is from improving self-efficacy and employee engagement. That way the performance of employees at PT Angkasa Pura I (Persero) I Gusti Ngurah Rai International Airport-Bali can increase. This study aims to analyze and determine the effect of self-efficacy and employee engagement on employee performance at PT Angkasa Pura I (Persero) I Gusti Ngurah Rai International Airport-Bali. This research technique uses causal analysis techniques with a quantitative approach. The population in this study were employees working at PT Angkasa Pura I (Persero) I Gusti Ngurah Rai International Airport-Bali. The sample used was PT Angkasa Pura I (Persero) I Gusti Ngurah Rai International Airport-Bali employees were taken as many as 85 employees using the cluster random sampling method. The analytical method used is descriptive statistics, instrument test (validity test and reliability test), multiple linear regression analysis, classical assumption test (normality test, multicollinearity test, and heteroscedasticity test), hypothesis test (t test), and coefficient of determination test ( R2) using the SPSS application. The results of this study indicate that self-efficacy has a positive effect on employee performance with a significance level of 0.047 <0.05. And employee engagement has a positive effect on employee performance with a significance level of 0.015 <0.05. These two variables have a positive and significant effect on employee performance at PT Angkasa Pura I (Persero) I Gusti Ngurah Rai International Airport-Bali.

Consumer Choice Decision for Airport Taxi at I Gusti Ngurah Rai International Airport

Consumer Choice Decision for Airport Taxi at I Gusti Ngurah Rai International Airport

Consumer Choice Decision for Airport Taxi at I Gusti Ngurah Rai International Airport

A taxi service provided by the I Gusti Ngurah Rai International Airport plays an important role in meeting the transportation needs of travelers, as it provides a convenient and effective means for people to go from the airport to their destination. However, in today’s competitive industry, airport taxi service may find it difficult to attract and retain a growing number of passengers. This research aims to identify strategies that can be used by airport taxi service, where this research will focus on identifying significant attributes that influence passengers’ decisions to use airport taxi services and determine the most effective strategies in an effort to increase the number of passengers. The research analysis was conducted using a discrete choice model approach to determine individual behavior. Multinomial logistic regression (MNL) model was used for the three alternative mode choices observed between Taxi, Minivan, and Grab. The model uses influential attributes such as waiting time, travel time, price, safety, convenience, capacity, and promotion. The research data was obtained quantitatively with data collection techniques using questionnaires with respondents spread across major cities in Indonesia. Based on the results of the analysis, it shows that the most significant attributes affecting taxi selection are safety, price, convenience, travel time, and capacity.

Analysis of Runways Surface Conditions Using Pavement Condition Index Method (Case Study: I Gusti Ngurah Rai International Airports)

The growth of aircraft and passenger movements every year requires the runway pavement structure to go above and beyond to accept dynamic loads caused by each type of operating aircraft. As a result of the significant growth value, it often causes the runway pavement structure to fail prematurely. Early failure of the runway pavement structure can be detected through the distress on the asphalt surface of the runway's flexible pavement. In this study, an analysis was carried out on the surface runway at I Gusti Ngurah Rai International Airport to determine the value of the runway pavement condition due to the soaring movement of aircraft and passengers at I Gusti Ngurah Rai situation in Indonesia. To obtain the value of the runway pavement conditions at I Gusti Ngurah Rai International Airport, it was analyzed using the Pavement Condition Index (PCI) method by conducting a visual inspection of the runway at I Gusti Ngurah Rai International Airport, which is divided into 30 segments with an area of each segment is about 4000 m2. The result of the analysis using the Pavement Condition Index (PCI) method is obtained that the runway at I Gusti Ngurah Rai International Airport has an average PCI value of 86.83, which is included in the very good category, the runway at I Gusti Ngurah Rai International Airport is considered to have disintegration and loss of skid resistance, with the most dominant types of damage in the form of patching, jet blast erosion, and bleeding.

Study Activities of Street Vendors in The Utilization of Space in Tatanga District, Palu City (case study: I Gusti Ngurah Rai Corridor)

Street vendors (PKL) are included in the activities of the informal sector. Street vendors have the characteristic of buying and selling goods on the roadside or sidewalks. The presence of street vendors in the I Gusti Ngurah Rai Corridor is due to the low number of job opportunities, resulting in competition in finding work. Through this phenomenon, this study aims to study the activities of street vendors in the use of space. This research uses the Univariate (Proportion) analysis method. The results of the research related to the characteristics of street vendors in the corridor were 53% with >15-30 years, dominated by women; high school education level; 87% came from Palu City; 26% trading experience > 5 years and type of family-owned business and 36% income > 500,000-1 million. The activity of street vendors in this corridor is 60% dominated by consumer goods with a linear distribution pattern; 56% Static trading facility type; 50% of trading facilities in the form of containers/kiosks and semi-static service characteristics; 88% of street vendors occupy trading locations on the street and 52% on average 5-8 hours of trading time. The main factor in choosing a street vendor business location is close to consumers.

The Preference of Domestic Tourist Towards the Tourism Destination During Pandemic Period in Bali

The COVID-19 Pandemic that occurred around the world had an impact on the decrease in people's income which has implications for changing behavior in choosing tourist destinations. This study aims to: 1) analyze the relative importance attribute from Indonesian tourists who came to Bali during the COVID - 19 Pandemic 2.) Get the most optimal combination of tourist destination products choice based on the preferences of Indonesian tourists during the COVID – 19 Pandemic. The research was conducted at Benoa Harbour, I Gusti Ngurah Rai Airport and Kuta Beach from January to April 2021 through the dissemination of questionnaires to 160 Indonesian tourists by accidental sampling. Data analysis by conjoin method and analyzed with SPSS 2.0 program. The results showed that the relative importance attribute sorted from the highest value to the lowest value is cleanliness, price, attractiveness, service, recommendations, security, and promotion. Tourists' preference is the willingness of hygiene facilities, the price of > Rp.50.000, flexible artificial tour booking, friends/family, low case rates and discounts on airline tickets.
 Keywords: importance; preferences; travel; Bali.