The effects of surface conditions on photo-induced-carrier (PIC) diffusion are studied by solving one-dimensional continuity equation. Using various forms of ZnO samples with different surface conditions, the PICs lost at sample surface are substantiated to have important contributions to the visible luminescence. For unpassivated ZnO nanorods and single-crystal samples that undergo a high-temperature annealing in air, the visible luminescence originating from the PICs diffused to the surface is estimated more than 99.8 % and 70 % at room temperature, respectively, and more than 99.99 % and 97 % at low temperature. The structureless luminescence caused by PICs, such as the green, yellow, and orange luminescence bands are well fitted under the framework of tail-state luminescence, while the structured green band is suggested to be in association with a specific type of surface states formed during high-temperature annealing in oxidizing atmosphere and can be fitted with Huang-Rhys model by taking into account tail-state luminescence.