Government Public Relations Research Articles

Perception of Public Relations Officers on Government Public Relations Approaches Towards the Acceptability of COVID 19 Vaccination in Taraba State Nigeria

Perception of Public Relations Officers on Government Public Relations Approaches Towards the Acceptability of COVID 19 Vaccination in Taraba State Nigeria

Perception of Public Relations Officers of Government Public Relations Approaches towards the Acceptability of COVID-19 Vaccination in Taraba State, Nigeria

This study on perception of public relations officers on government public relations approaches towards the acceptability of Covid 19 vaccination in Taraba State, Nigeria sought to identify the public relations approaches adopted by government in the campaign for COVID-19 vaccine, examine public relations experts perception of the impact of public relations approaches in the campaign for COVID-19 vaccine in Taraba State, Nigeria and to find out the specific challenges faced by the public relations experts in the campaign for COVID-19 vaccine in Taraba State, Nigeria. The study employed the survey method of research design with a population of 158 and a sample. Using purposive sampling method, questionnaires was administered on a sample size of 103 respondents within the study area to elicit primary data. Findings of the study revealed that the government in Taraba State has implemented a diverse range of public relations (PR) strategies to promote the Covid-19 vaccine campaign. The study also found that public relations experts generally perceive the government's PR approaches positively. Furthermore, the study revealed that despite the overall positive perception of the PR efforts, several challenges persist such as vaccine hesitancy, limited access to reliable information sources and insufficient resources and funding key hurdles faced. The study concluded that the government's adoption of diverse PR strategies, including communication campaigns, media relations efforts, and collaboration with healthcare providers, demonstrates a proactive effort to engage with the public and address concerns. Finally, the study among others recommended that community engagement through grassroots initiatives, involving local influencers, community leaders, and healthcare providers and advocate for increased resources and funding to support comprehensive PR campaigns should be enhanced.

Effects of Government Public Relations on Citizen Trust and Engagement in Sudan

Purpose: The aim of the study was to assess the effects of government public relations on citizen trust and engagement in Sudan. Materials and Methods: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: The study indicated that effective public relations strategies can enhance transparency, accountability, and open communication, fostering a sense of trust among citizens. When governments actively engage in clear and honest communication, they address citizens' concerns, clarify policies, and provide timely updates on public affairs. This transparency helps mitigate misinformation and builds credibility, leading to increased citizen trust. Furthermore, well-executed public relations efforts can stimulate civic engagement by encouraging public participation in decision-making processes, promoting community involvement, and fostering a collaborative environment between the government and its citizens. Studies indicate that when citizens perceive their government as trustworthy and responsive, they are more likely to engage in civic activities, support governmental initiatives, and participate in democratic processes, thereby strengthening the overall relationship between the government and its citizens. Implications to Theory, Practice and Policy: Grunig's excellence theory, social exchange theory and institutional trust theory may be used to anchor future studies on assessing the effects of government public relations on citizen trust and engagement in Sudan. For effective practice, government agencies must prioritize transparency and proactive communication strategies to build trust with citizens. On the policy front, governments should formalize frameworks that mandate transparency and accountability in public relations practices.

Government public relations strategy in the digital age: Social Media Influencer (SMI) collaboration in building community participation in Madiun Regency

The Madiun District Government held the Bulan Timbang Serentak as a step to identify and prevent stunting early on. There is a problem of low participation in the program so a more effective promotion strategy is needed. However, there is a problem of low participation in participating in the program so a more effective promotion strategy is needed. In this case, the public relations department of the Madiun District Government collaborated with social media influencers/SMIs to help the Bulan Timbang Serentak campaign. The purpose of this study is to describe the Madiun Regency Government's Public Relations Strategy in campaigning for Bulan Timbang Serentak with Influencers to build public participation. The method used is descriptive qualitative with a case study research type. The research data was collected by interviewing authorized officials in the Madiun District Government, namely Madiun District Government Public Relations and one of the SMI account owners with the highest engagement who collaborated in campaigning for the Bulan Timbang Serentak. To explore the strategy, the researcher used the Four Steps of Public Relations Theory (Cutlip et al., 2006). In general, the results showed that the Madiun District Government Public Relations applied the Four Steps of Public Relations in conducting its strategy.

The Role Of Government Public Relations In Building A Positive Image

Image is one of the crucial things needed by an organization, it determines how an organization is viewed by the public. However, the image of an organization does not automatically form. Therefore, it is necessary to have the role of a Public Relations. Good or bad image of an organization is determined by how a Public Relations builds an image, if the image is built in a good direction, it will certainly provide benefits. Conversely, if the image is built in a bad direction it will cause losses. The research was written with the aim of knowing the role of Public Relations in building the image of the Surakarta Customs and Excise Supervision and Service Office (KPPBC TMP B Surakarta), using qualitative methodology and data collection techniques, namely interviews, observations and literature studies. To test the validity of the data, this research uses a credibility test with triangulation techniques. In this research, Public Relations of the Surakarta Customs and Excise Supervision and Service Office (KPPBC TMP B Surakarta) is the subject of research. With this research, it is hoped that it can help the agency's Public Relations in building a positive image of the company to face the increasing number of negative news exposure that can reduce public trust in the agency.

Fostering Digital Dialogue: A Case Study of Government Social Media Initiatives in Advocating Social Participation

Engagement with the public and promoting social participation have emerged as essential aspects of democratic governance which have resulted in the focus towards social media by the Indonesian government. The role of social media has become increasingly vital for the Indonesian government and its governing agencies to reach and accommodate broad and diverse publics. Unfortunately, in developing nations, particularly Indonesia, using social media in government institutions to engage with the people and provide services is still deemed inconsistent and uneven. Hence, this case study explores an Indonesian provincial government's social media initiatives that have been nationally acknowledged as successful in strategies of fostering digital dialogue to facilitate social participation and could potentially become an exemplary implementation model for the country. The authors conducted a focus group discussion with public information and social media officials. Generally, the findings demonstrate how regional governments, with solid backing from the top leader and a well-designed strategic plan, could leverage social media platforms to meet public expectations while advancing democratic governance. Furthermore, the findings indicate that the social media initiatives undertaken by the provincial government have facilitated public participation, ensuring that citizens are heard and can actively participate in governmental decisions that impact their needs. This paper contributes to the existing literature on government public relations by highlighting the government's role in advocating democratic and participatory governance. Keywords: Digital dialogue, government public relations, Indonesia, social media, public participation.

Public Relations and Service Delivery in Local Government in Uganda: Assessing the Impact of Public Relations and Challenges in Service Delivery in the Case of Gulu District Local Government in Northern Uganda

Public Relations and Service Delivery in Local Government in Uganda: Assessing the Impact of Public Relations and Challenges in Service Delivery in the Case of Gulu District Local Government in Northern Uganda

Powerful News Sources Versus Advocate-Journalists as Factors Affecting the Editorial Agenda-Building on Sustainable Development Goals

ABSTRACT While journalism scholarship has extensively investigated the actors shaping news content, there is a paucity of research on how different factors influence newspaper editorial agendas for sustainable development issues. To bridge the gap, this longitudinal study examines newspaper editorials during two distinct periods in a developing country: T1, when the SDGs were adopted in 2015, and T2, when two state officials with a pro-development agenda came into power in 2018. A quantitative content analysis was performed on (N = 11,453) editorials collected from six mainstream Pakistani newspapers published in English and Urdu languages. Results suggest that the SDGs’ launch year failed to influence editorialists to sufficiently emphasize human development issues. However, when powerful news sources, prioritizing sustainable development over internal and external disputes, discussed these issues, their influential positions and government public relations support steered editorialists to shift focus from conflict-oriented content to human development. Concurrently, editorialists, though sporadically, also functioned as advocate journalists. Under the influence of this professional role, they allocated more coverage to issues such as rising inflation and unemployment, reflecting the hardships faced by common people, despite attempts by powerful sources to downplay these public concerns. This role positioned them as key influencers in shaping the editorial agenda.

GOVERNMANET PUBLIC RELATIONS IN FACING POLITICAL YEAR: TRAINING FOR LOCAL GOVERNMENT OF MAGETAN

The issues faced by Indonesia in the 2019 elections are likely to reemerge in the 2024 elections. In the 2019 elections, digital media became a highly effective tool for disseminating information related to politics and governance. Unfortunately, not all information available on digital media was accurate. Social media, in particular, saw a lot of misinformation and the spread of fake news (hoaxes). This led to a negative perception of the government among the public, which consequently influenced the opinions and political participation of Indonesian society. Therefore, a transformation is needed to support the formation of a positive government image. One of the strategies is maximizing government public relations. On August 8, 2023, the Communication Department at the Faculty of Social and Political Sciences, Universitas Airlangga, held a community service activity on the topic of government public relations training in Magetan Regency to address the political year. The main target of this activity was government officials in Bulukerto Subdistrict, Magetan District, Magetan Regency. The implementation mechanism consisted of three stages. In the initial stage, the community service team conducted surveys and coordinated with local government officials to gain a detailed understanding. During this stage, the Communication Department observed the involvement and performance of government public relations to obtain an initial overview of the strategies or designs used for the training. Subsequently, it was decided that the activity would be conducted through seminars and workshops covering topics such as public speaking, digital government, corporate social responsibility, and government public relations. After the activity, an evaluation was conducted to measure its success. It is hoped that this activity can serve as a foundation for improving the function of government public relations in addressing the political year and can be a supportive factor in ensuring the success of the 2024 elections.

Crisis Communication Strategies During Natural Disaster Crisis Case Studies: Selangor Flood, Malaysia

A crisis is unpredictable, especially a natural disaster crisis. Malaysian citizens are always exposed to uncertainty from the flood effect. They were affected physically and mentally, especially by the affected victim and family. Though appropriate aid was given to the needed victims by the authorities, there were many dissatisfied reactions from affected victims whereby they claimed that the authorities were not helping them during the flood and that early preparation was missed. Therefore, this research aims to analyze the crisis responses and communication carried out by the authorities in dealing with the crisis. The researcher used the qualitative method through in-depth interviews to collect information. For this research, six major key informants were finalized through snowball sampling for a qualitative in-depth interview. These informants were selected from various districts, particularly in Selangor. The finding revealed that mostly all the selected informants were not prepared for the crisis due to a lack of urgent information from related sources and they were emotionally affected due to the danger and losses faced by them. Participated informants agree that communication plays an important role during the disaster, but according to them, immediate responses and information they received were mainly received from surrounding people and non-governmental organizations through WhatsApp platforms. This study recommends that crisis preparation is on standby by providing immediate information through a diversified method. The role of governmental public relations should be highlighted to increase public trust in managing the crisis.

Fungsi Kehumasan Yang Dilakukan Oleh Pusinafis Bareskrim Polri Dalam Upaya Untuk Mendapatkan Reputasi Wilayah Bebas Korupsi (WBK) Di Zona Integritas

Government public relations (Ruslan 2010: Bernay, 1952), has 3 main roles, namely: a) Provide information to the public. b) Conduct persuasion to change attitudes and actions of the community directly. c) Strive to integrate the attitudes and actions of an agency or institution in accordance with the attitudes and actions of the community or vice versa. This year, the Public Relations of Pusinafis Bareskrim Polri has the opportunity to get the title of Corruption Free Zone (WBK) in the Integrity Zone. This predicate is used as an effort to improve the reputation of Pusinafis Bareskrim Polri. The purpose of this study was to determine the role of Pusinafis Bareskrim Polri's public relations in an effort to improve the reputation of the Corruption Free Zone (WBK) in the Integrity Zone. This research uses descriptive qualitative research analysis that seeks to describe all existing symptoms or circumstances. Data collection techniques are used with interviews and observations. The result is that in an effort to get the WBK title, Pusinafis Public Relations managed to get a very good percentage in terms of services (72.67%) and anti-corruption perceptions (86.92%). Although very good, this research is limited to August 2023, while the WBK predicate will still run until the end of the year.

Driving Climate Action via Government Public Relations: The Role of Government-Citizen Relationships and Situational Perceptions

ABSTRACT The purpose of this study is to predict the active communication behaviors and their Behavioral Intentions to Support Federal Climate Policies from the view of government public relations. Using data from an online survey of 548 adults living in the United States, this study investigated the roles of Government-Citizen Relationships (GCR) and situational perceptions (i.e. Problem Recognition, Constraint Recognition, and Involvement Recognition) in predicting active communication behaviors (i.e. information seeking, forefending, and forwarding) and federal climate policies in the framework of situational theory of problem solving (STOPS). The results of this study indicate that GCR is critical in predicting active communication behaviors and public support. While Involvement Recognition among situational perceptions is significant to predict active communication behaviors and public support, program recognition and Constraint Recognition are partially significant. The results highlight the pivotal mediating roles of situational perceptions – Problem Recognition, Constraint Recognition, and Involvement Recognition – in the link between GCR and public support for federal climate policies.

Strategi Pengelolaan Informasi Instagram @kabupaten.bogor dalam Meraih Predikat 1 Media Sosial Terbaik Humas Jabar Awards 2023.

The Bogor Regency Government has a central role in information management strategies to establish communication with the public. Instagram is one of the most effective social media for Bogor Regency Government Public Relations in disseminating information. The purpose of this research is to find out how the Bogor Regency Government's Public Relations strategy won the title of 1 Best Social Media PR Jabar Awards 2023. Researchers used four stages (4C) of social media management from Chris Heuer (2010), namely (1) context or creating messages; (2) communication or delivering messages; (3) collaboration or cooperation; and (4) connection or maintaining good relations. This research method uses a qualitative approach through data collection of observation, interviews, and documentation. Based on the results of the study, Bogor Regency Public Relations has succeeded in managing information through Instagram so that it can win the title of 1 Best Social Media Public Relations Jabar Awards 2023. Public Relations of Bogor Regency Government is very active in producing planned and measured messages by maximizing the features on Instagram social media.

The effect of government-public relationships on residents’ support in mega sport events: a moderating effect of government crisis response

ABSTRACT The study seeks to investigate the role of host governments’ policy public relations and crisis response strategies in shaping residents’ support for mega sport events. Specifically, the research focuses on the moderation effects of crisis response strategies on the relationships between the government-public relationships (GPR) dimensions (i.e., control mutuality, trust, and satisfaction) and residents’ support. The research targeted residents of Tokyo, a host city for the 2020 Olympic and Paralympic Games. Online surveys were disseminated via an international survey company between 23rd to 29th October 2020, obtaining 500 complete responses. Then, a two-step approach was utilised to ensure the tenability of the hypothesised model: CFA for testing the measurement model and SEM for testing the hypothetical relationships. There was a positive association between perceived control mutuality and satisfaction with residents’ support for the mega sport event. The study reaffirmed the importance of control mutuality and satisfaction as GPR indicators for residents’ support, introducing this concept into the mega sport event context. In addition, the relationship between control mutuality and residents’ support was moderated by their perception of the appropriateness of crisis response. Based on the results, theoretical and practical implications were presented.

Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse

For decades, scholars in the United States have lamented public policies and government actions that seem to affect, intentionally or unintentionally, already marginalized Black populations. Urban renewal policies and initiatives are examples of government actions that receive such criticism. Arts promotion as a strategic public relations tactic, used to attract middle- to -upper class residents and visitors to cities, is one communicative approach cities take to sell their attractiveness and viability. Yet, cities, urban renewal, and urban tourism research has not received much attention from Public Relations researchers. Critical public relations scholars, however, can help to expose key issues such as displacement and marginalization of Black citizens that are associated with city public relations activities such as promotional culture, arts/city marketing, and urban tourism. Using racial neoliberalism as a theoretical, analytical framework, we examine urban renewal in Cincinnati, Ohio USA, to demonstrate the power of boosterish, government-sponsored urban renewal efforts and the ways such paradoxically positive discourse makes it difficult for the often Black, inner-city communities to challenge advancement that might marginalize them further.

The Role of the Coordinating Ministry of Economic Public Relations in Overcoming Hoaxes on Social Media

This research discusses the role of government public relations (PR) in combating the rampant spread of hoaxes in the digital era. The rapid dissemination of hoaxes on the internet and social media has prompted government PR professionals to take steps to address them, ranging from handling the issues to necessary follow-up actions. The aim of this study is to understand and analyze the role of the Public Relations Coordinator Ministry of Economic Affairs in combating hoaxes on social media. The research utilized a qualitative approach with a constructivist paradigm, employing a case study strategy for learning. Data collection techniques included interviews, observations, and documentation. The study examined how PR strategies were implemented in resolving the cases mentioned. The analysis found that the KLIP Bureau, responsible for public relations in the Ministry of Economic Affairs, plays a significant role in addressing hoaxes. Through stages of monitoring, issue identification, program planning, implementation, and evaluation, the KLIP Bureau successfully filters and clarifies hoax news. Media monitoring, especially through social media, serves as a crucial initial gateway to detect hoaxes before they are identified. Recommendations include the use of search engines and social media, the creation of Standard Operating Procedures (SOPs), training for PR staff, and collaboration with organizations and communities to combat hoaxes. The use of social media for clarification has proven effective in suppressing and halting the spread of hoaxes.

Value creation through organizational storytelling: Strategic narratives in foreign government public relations

Governments use public relations to promote their interests in international venues like the United Nations. To understand how governments market their value in environments of elite competition, I compare Canadian, Irish, and Norwegian narratives while campaigning for seats on the Security Council. Results of a strategic narrative analysis suggest Ireland told the strongest stories, creating an authenticity as the ‘nation of storytellers’ that maximized its valuation. Norway failed to substantively articulate the motivation behind its foreign policy, likely impacting brand loyalty among stakeholders. Canada had the weakest storytelling, with self-referential narratives lacking a sense of care that discredited, and at times even contradicted, the mutuality of it serving on the council. I posit these varying storytelling approaches contribute to understanding the campaigns’ disparate ROIs. Contextualizing strategic narratives as value propositions expands the interdisciplinarity of government public relations scholarship at the nexus of international relations, public diplomacy, and nation branding. I conclude by operationalizing system, identity, and issue narratives to highlight how practitioners can maximize organizational value through wholistic storytelling.

CIPP모형에 기반한 교육복지정책의 성과평가

Objectives This study aims to assess the effectiveness of educational welfare projects and suggest strategies for enhancing educational welfare policies.
 Methods The study employed the CIPP (Context, Input, Process, Product) evaluation model to evaluate the op-erational procedures and outcomes of educational welfare projects.
 Results The evaluation covered various aspects, including local government support, schools, student involve-ment, public relations, networks, material and human resources, program planning and implementation, intra- and inter-school collaboration, program content, case management, network effectiveness, student progress, and overall satisfaction.
 Conclusions The study's findings offer a comprehensive insight into the performance and potential areas for en-hancement in educational welfare projects. The conclusions and recommendations provide essential insights for developing educational welfare policies.

Media Sosial dan Komunikasi Politik: Isu Utang sebagai Komunikasi Politik di Masa Pemilihan Umum 2024

The research utilized qualitative data analysis for its data. This is intended to provide a more comprehensive understanding of problems encountered during data collection that directly or indirectly correlates to the research, its environment, subjects, or others. According to Miles and Huberman, data analysis consists of three activities that occur simultaneously. Based on the research, we discovered that communication behavior coming from the use of social media, with a focus only on Twitter, is diverse. In other words, Twitter can help provide information related to the subjects’ social interaction, perspective, and views of on certain social issues and conditions as they post their opinions and thoughts onto the Twitter channels to interact with other users who identify as their online friends or followers. The growth of the internet and the fast-changing culture make social media a staple of the current community to communicate, especially in today’s modern society. In this research, it was found that Government Public Relations failed to respond to the speed of communication on social media using the issue of state debt

Information Quality of Regional Government’s Websites in Central Java Province

As stated in the Public Information Disclosure Act, Government Public Relations bears a dual responsibility, managing both the main website of the regional government and the PPID (Information and Documentation Management Official) websites. This research analyzes the content of the PPID websites of 29 districts and 6 cities in Central Java Province. This research used a website assessment instrument consisting of 84 questions. This instrument is a modification of the Industrial Website Evaluation Model which focuses on information quality and information disclosure policies in Indonesia. The research results indicate that the implementation of the public information disclosure policy has not yet fully aligned with government public relations ethics. Several aspects still require improvement. Government Public Relations needs to focus on empathy in managing the PPID website and needs to acknowledge the behavior of the public who tend to access the main website belonging to each institution, not the PPID website. Therefore, government public relations needs to distinguish between the content of the main website and the PPID website. However, commitment is required in managing the PPID website to ensure that people are motivated to access information and can do so effectively.