Indonesian Government Institutions Research Articles

Development of the Dukcapil Application In Setia Mekar Village

Technology will develop more and more every year. Many things currently use technology from various aspects, including general elections for government institutions in Indonesia. Data collection on general election participants in Indonesia is still relatively slow because data collection is still used manually and handwritten. The creation of this data collection system involved village government agencies including population administration and civil registration services (Dukcapil). This article discusses the design of the Dukcapil election application in Setiamekar Village which aims to simplify the administrative process and increase the efficiency of public services. The methods used in this design include needs analysis, system design, implementation and evaluation. The research results show that this application can help speed up the administration process, reduce manual errors, and increase public satisfaction.

Neo-institutionalism perspective on local governance in Lombok: Reinstitutionalisation of Tuan Guru in the Indonesian decentralization era

This article delves into an examination and analysis of leadership models within local government institutions in Indonesia, employing the conceptual framework of new institutionalism. We contend that informal local institutions within communities not only influence the behavior and identity of leaders as actors but, within the context of decentralization, have also undergone a process of reinstitutionalization regarding roles and functions, employing distinct patterns of appropriation. Employing an interpretive approach, this article focuses on phenomena within the management of local governance in the West Nusa Tenggara province. Data were collected through in-depth interviews, literature studies on local history, and online news searches. Through a case study of local governance in West Nusa Tenggara province, particularly Lombok, the article reveals that the Tuan Guru, an informal local institution in Lombok society, has experienced reinstitutionalization through vertical and horizontal appropriation. The conclusion drawn is that decentralization has created opportunities for informal institutions to re-establish their roles within formal governance through appropriation patterns.

Analysis for Technology Acceptance of Internal Apps at Regency Level in Indonesia

This study investigates the factors influencing technology acceptance of internal applications within regency-level government institutions in Indonesia, utilizing the Technology Acceptance Model (TAM). The analysis focuses on key variables including perceived usefulness (PU), perceived ease of use (PEOU), attitude toward using (ATU), behavioural intention to use (BITU), and actual system usage (ASU). The results reveal strong correlations across all variables, indicating a high level of acceptance and positive engagement with the apps among government employees. Additionally, reliability testing shows high internal consistency, with Cronbach's Alpha values exceeding 0.9 for most variables, confirming the stability and dependability of the measurements. These findings suggest that government employees generally find the internal apps beneficial and user-friendly, leading to favorable attitudes and continued usage. This research provides valuable insights that can inform the development and implementation of future digital initiatives at the regency level in Indonesia.

The Influence of Pre-Training Factors on Training Effectiveness Mediated by Motivation to Learn, Motivation to Transfer, and Self-Efficacy – Case Study on Non-Ministerial Government Institutions

While acknowledging the importance of training, the challenge lies in understanding and optimizing its effectiveness, especially in the context of the government institution’s ever-changing landscape and the associated budgetary considerations. It examines whether pre-training factors—organizational support, training environment, trainer quality, and training need analysis— influence training effectiveness directly or are mediated by motivation to learn, motivation to transfer, and self-efficacy in non-ministerial government institutions in Indonesia. Data were collected from 202 respondents across 19 institutions using purposive sampling and analyzed with Covariance Based-Structural Equation Modeling (CB-SEM) using Lisrel 8.80. The findings reveal that trainer quality significantly affects motivation to learn, motivation to transfer, and self-efficacy but does not directly impact training effectiveness. Instead, its influence is mediated by motivation to transfer and self-efficacy. This underscores the crucial role of trainers in enhancing training effectiveness by boosting participants' motivation and self-efficacy. The study highlights the need for organizations to invest in high-quality trainers through ongoing professional development, robust evaluation systems, and incentives to improve training outcomes and achieve organizational goals more efficiently.

Implementation Dynamics of Passport Service Policy for Dual Nationality Child Subjects in Indonesia

Abstract 
 This article is a study of the implementation of passport service policies for children with dual citizenship in Indonesia. The implementation of this policy is the implementation of Permenkumham Number 18 of 2022, one of the points of which regulates the application of passport validity periods for children with dual citizenship. Regulations regarding the validity period of passports for children with dual citizenship are a form of policy that is in direct contact with Government Regulation Number 21 of 2022, although in its application to passport services at the Immigration Office, sometimes there is still no continuity between the two regulations. This then results in an analysis of the implementation of the passport service policy for children with dual citizenship which boils down to 3 decisions, namely first, namely providing a passport with a validity period up to the age limit for choosing the nationality of the passport applicant, postponing the passport application until the passport applicant completes the process of filing his/her citizenship selection, or refusing passport application because the passport applicant cannot complete the documents verifying the validity of his or her citizenship status by the previously determined time limit. The analysis used in this research uses Public Policy theory with the concept of Open Government and Public Policy Implementation in government institutions in Indonesia. It is hoped that this research will be able to provide an overview of the implementation of passport services for children with dual citizenship and provide the best solution for implementing this policy in the future.

Factors influencing non-tax revenue sustainability in Indonesian government institutions: the mediating role of accountability

Factors influencing non-tax revenue sustainability in Indonesian government institutions: the mediating role of accountability

Enhancing Tax Compliance in Indonesian Government Institutions: Identifying and Mitigating Inhibiting Factors

Tax compliance in Indonesian government institutions significantly affects national revenue and resource allocation. This study addresses tax non-compliance by identifying its causes and proposing mitigation strategies. The research aims to understand why government institutions in Indonesia struggle with tax compliance, with objectives including identifying inhibiting factors, assessing their impact, and proposing mitigation strategies. This integrated approach encompasses various elements, including a descriptive analysis approach, comprehensive literature research, comparative analysis, a qualitative research approach, and secondary data collection. Findings highlight complex regulations, inadequate tax education, and inconsistent enforcement as compliance hindrances. The study quantifies their impact. Proposed solutions include simplifying tax rules, enhancing tax education, and enforcing tax laws. In conclusion, this research informs policymakers, tax authorities, and government officials about tax compliance challenges, offering insights to improve tax collection and resource allocation, potentially increasing government revenue and promoting sustainable development.

Determinant Factors in the Implementation of Merit System: An Overview of Indonesian Case

It is believed that implementing and realizing a merit system in managing government resources not only increases professionalism but also anticipates the occurrence of corruption. A comprehensive merit system can also encourage further positive impacts, especially on the investment climate and boosting the national economy. The enactment of the Civil Service Law is the government's step in realizing a merit system in Indonesia. However, approaching a decade of implementation, admitting the merit system still leaves some outwork and shortcomings. The strong culture of primordialism, patronage, and nepotism affects human resource management at various levels of the Indonesian government. Meanwhile, Indonesia has a noble ambition to implement a comprehensive merit system in the upcoming golden Indonesia period of 2045. This begins by determining the achievements of the merit system to produce professional ASN as a foundation by 2029. This study will further discuss what merit system principles as factors can be determined and implemented for Indonesian government institutions. Considering merit system principles such as strengthening capacity and capability, openness and impartiality, empowerment, and effective leadership is believed to encourage widespread and comprehensive implementation of the merit system. The elements of an optimal and effective merit system in the workplace will form professional employees, foster better societal conditions, and ultimately have a broader positive impact at the regional and national levels.

The implementation of a whistleblowing system as an anti-corruption initiative in Indonesian government institutions

Whistleblowing is viewed as a powerful tool to identify corruption. Apart from motivation, beha-viour, and the rights of whistleblower protection, as success factors of whistleblowing programs, current research argues that it is hard to expect the emergence of whistleblowers if channels to report wrongdoing do not exist. Hence, the purpose of this study is to explore and explain the provision of whistleblowing policy and the range of whistleblowing systems and their channels as an anti-corruption initiative in Indonesian government institutions. The research utilised content analysis from secondary data and analys-ed primary data obtained through online survey completed by government auditors working in Indonesian government institutions. Indonesia has at least 618 government institutions, whereby the researcher chose the most “valuable” sample based on a hierarchy of 104 institutions from central government and provincial level; it excludes government institutions at the district and municipal level, 44 questionnaires were returned and usable (42% response rate). The research found that from these institutions, just a few have had a policy that aligned with international best practice, some were not even backed up by a policy at all. It appears that many institutions have built a whistleblowing system for lip service only; they do not provide a comprehensive policy to protect the witness, handle the report, or guarantee an investigation. Research outcomes are expected to encourage the Indonesian government to extend whistleblowing provisions in their institutions. This study can be useful as well for government institutions to get a general idea of the common content of whistleblowing policies.

Netherlands Vaccine Diplomacy Towards Indonesia During Covid-19 Pandemic

Vaccine diplomacy is diplomacy that uses vaccines as the main tool of diplomacy. The Covid-19 pandemic presents an opportunity for vaccine producing countries and producing countries to conduct vaccine diplomacy. The Netherlands as a vaccine producing country has made Indonesia one of the targets for vaccine diplomacy. This research aims to explain the instruments and strategies used by the Netherlands in conducting vaccine diplomacy against Indonesia during the Covid-19 Pandemic. This research uses a qualitative method with secondary data in the form of books, journal articles, news, and document reports on the websites of the Netherlands Government and Indonesian Government institutions, as well as the results of interviews from the Ministry of Foreign Affairs of the Republic of Indonesia. the analysis technique used is thematic data. The findings from this research are that the Netherlands Government uses collaborative instruments with the More Formal Collaborative Instruments approach which was raised by the interaction of various international actors such as countries, international organizations and multinational vaccine manufacturing companies.

The Analysis of Sustainable Performance Management of Government Institution in Indonesia: A Public Policy Perspective

This research aimed to understand sustainable performance management that was significant at the ontological and sociological levels. The problem was very interesting to be analyzed by conducting a qualitative research method based on public policy theory. Data were collected through in-depth interviews, observation, and documentation related to cases in Indonesia. Data analyzed by using interactive models were data reduction, data display, data verification, and supported by triangulation. The results were based on the ontological and sociological levels using public policy perspectives for improving sustainable performance management policy and practice. The vision and mission of public policy in managing policy were needed to provide stakeholders with information related to the regulations and sanctions. This result provided inputs to improve regulation on sustainable performance management policy in Indonesia for state agencies as public officials and practitioners.

Communication Strategy of the Ministry of Communication and Information Technology in Preventing the Spread of Hoax on Social Media

Social media offers various interesting features with their respective advantages, such as a medium for communicating, making transactions, building communities, learning, and running a business. These features can be accessed anywhere and anytime, with only an electronic device and an internet connection. However, with these various advantages and conveniences, not a few people abuse social media by spreading fake news or hoaxes. One of the government institutions in Indonesia that has duties and functions in stopping, monitoring, and preventing the spread of hoaxes is the Ministry of Communication and Informatics (Kemkominfo). This study aims to analyze the communication strategy of the Ministry of Communication and Informatics to prevent the spread of hoaxes on social media. This research uses a qualitative descriptive method and data is collected through interviews with two internal parties of the Directorate General of Information and Public Communication at the Ministry of Communication and Informatics; and communication specialists. The results showed that the communication strategy implemented by the Ministry of Communication and Informatics to prevent the spread of hoaxes on social media was to use digital literacy.There are four (4) pillars that are the main points in the digital literacy program, namely digital security, digital ethics, digital culture, and digital skills.

Efforts to Reform State Civil Apparatus Management in the Face of Globalization

Currently, Indonesia's institutional structure is overweight with 34 ministries, 28 non-ministerial government institutions, and around 69 non-structural institutions with overlapping authority, indicating the complexity of government fragmentation in Indonesia. Globalization will intervene more in the field of government institutional restructuring when Indonesia's institutional situation is too hierarchical, fragmented, and over-procedural. This paper aims to discuss the importance of ASN management and how the government steps to actualize public values in ASN reform. This research uses a qualitative approach, which describes the efforts to reform ASN management in the face of globalization. The data collection technique used in this research is a literature study by collecting materials from books, journals, by describing the data through several experts' opinions. This paper proposes a recommendation that institutional downsizing is a logical consequence of the fragmented condition of Indonesian government institutions, the president should dare to reorganize the power structure in order to save the cost of governance. The quality of ASN in the face of globalization should be strengthened by recruiting younger employees who understand the dynamics of technological development, and educating ASN personnel by conducting special trainings in responding to globalization as a challenge that must be faced.

Implementation of Business Process Mapping Framework for Indonesia’s Government Institutions

Government organizations today face unprecedented challenges in carrying out their vital mission and in an environment marked by shrinking budgets, strict regulations, and changing workforce status. The business process map is a diagram that shows the working relationship between organizational units that generate added value to all respective stakeholders. While there is some independent guidance available on how various tools support different aspects of business process mapping initiatives, organizations still need to determine what their specific needs are and be able to establish how information gathered on tool functionality can be evaluated against these needs. This study will explore the practices of implementation business process mapping in 10 government institutions in Indonesia using 3-dimentional framework approach. The research employed a qualitative approach with in-depth interviews, observation, and study documents were performed for collecting and analysis data. The framework was succeeding to describe a paradigm shifting to encourage people move from a silo thinking to cross function team. Finally, business process map as a foundation of organizational bureaucracy movement shows an improvement in institutional capacity to encourage administrator in operational consistency.

The relationship of internal auditors’ characteristics with external auditors’ reliance and its impact on audit efficiency: Empirical evidence from Indonesian government institutions

Previous studies have separately investigated the relationship between the internal auditors’ characteristics, the level of external auditors’ reliance, and the audit efficiency so it has not fully described how the external auditors make decisions to rely on internal audit work, which has an impact on audit efficiency. Therefore, the current study aims to fill the research gap by analyzing the relationship among the internal auditors’ characteristics, external auditors’ reliance and audit efficiency in one comprehensive research model with the institutional environment as a moderating variable in the relationship between the level of external auditors’ reliance and the audit efficiency. This study is conducted in government organizations with the consideration that the reliance of external auditors on internal audit work is one of the strategies for dealing with the limited resources faced by government external auditors in Indonesia. Surveys are conducted to collect research data. The research subjects are 164 external auditors (BPK) from 34 representative offices in Indonesia. The data are analyzed using Partial least Square-Structural Equation Modeling. The results of this study show that the level of external auditors’ reliance on internal audit work has a significant effect on audit efficiency. Furthermore, the results also show that there is a moderating effect of the institutional environment on the relationship between the level of external auditors’ reliance and audit efficiency. This study contributes to the application and development of relational coordination theory and institutional theory in accounting and auditing fields, especially in government sector audits.

Taxation obligations of government institutions in Indonesia: Is it mandatory for government institutions in Indonesia to engage with taxable entrepreneurs?

This article examines the mandatory requirement for government agencies to transact with taxable entrepreneurs and its significant implications. It explores the impact of errors made by government agencies, acting as tax collectors, when engaging with non-compliant partners. The violations of regulations and potential consequences on state revenue are discussed, emphasizing the substantial influence of tax policy on the national economy. The study aims to provide an analysis of the obligations of government agencies as tax collectors and their effect on state revenue, along with the facilitation of business operations for Small and Medium Business Taxpayers (SMBTs). This article examines the mandatory requirement for government agencies to transact with taxable entrepreneurs and its significant implications. It explores the impact of errors made by government agencies, acting as tax collectors, when engaging with non-compliant partners. The violations of regulations and potential consequences on state revenue are discussed, emphasizing the substantial influence of tax policy on the national economy. The study aims to provide an analysis of the obligations of government agencies as tax collectors and their effect on state revenue, along with the facilitation of business operations for Small and Medium Business Taxpayers (SMBTs).

Effectiveness of One-Stop Administrative Services for the Community

Administrative services that often occur are considered low quality due to lack of human resources, unclear time certainty and inadequate infrastructure, thus giving a bad assessment from the community. This is the background behind the formation of the Minister of Home Affairs Regulation No. 24 of 2006 regarding PTSP (One Stop Integrated Implementation Guidelines) to improve the quality of public services to the community organized by the government. However, the implementation of PTSP has yet to be implemented in all Indonesian government institutions because several institutions still have difficulties and doubts about its effectiveness. This is the author's background to discuss the Effectiveness of One Stop Administration Services for the Community. This study aims to determine whether there is effectiveness and the level or value of effectiveness provided in providing administrative services for the community through a one-stop line or system in City Y. The method used is descriptive quantitative with data collection techniques, namely observation and interview documentation.
 Moreover, the distribution of the questionnaire to 100 respondents who were selected by purposive sampling. The study results show that the one-stop administrative service is quite effective at 30%. However, it is insignificant in its effectiveness because it still requires adaptation to the system and improvements in various ways.

The realizing good governance through integrated services in the era of society 5.0

Administrative services that often occur are considered low quality due to a lack of human resources, unclear time certainty, and inadequate infrastructure, thus giving a lousy assessment from the community. This is the background behind the formation of the Minister of Home Affairs Regulation No. 24 of 2006 regarding PTSP (One Stop Integrated Implementation Guidelines) to improve the quality of public services to the community organized by the government. However, the implementation of PTSP has yet to be implemented in all Indonesian government institutions because several institutions still have difficulties and doubts about its effectiveness. This is the author's background to discuss the Effectiveness of One Stop Administration Services for the Community. This study aims to determine whether there is effectiveness and a level of value in providing administrative services for the community through a one-stop line or system in City Y. The method used is descriptive quantitative with data collection techniques, namely observation, and interview documentation. Moreover, a questionnaire was distributed to 100 respondents selected by purposive sampling. The study results show that the one-stop administrative service is quite effective at 30%. However, it is insignificant in its effectiveness because it still requires adaptation to the system and improvements in various ways. A country can gain knowledge, prepare for the future, and self-actualize its citizens from the competency perspective.

Best Practices for Accelerating Healthy Environmental Policy from Organisation and Government Institutions in Indonesia

This study discussed the escalation of healthy environmental policies by parties such as environmental organizations and the government. We designed this research in a qualitative descriptive manner where we extracted information from several sources. Then we researched it until we got an answer to finish the discussion. We examine this study under a phenomenological approach. Likewise, data analysis involves data coding, high evaluation, in-depth interpretation, and data organization. After discussing the results, we conclude, among others, that the best practices for accelerating healthy environmental policies by the government and other organizations in the country have helped publicize the government's commitment to maintaining a healthy environment, including conducting seminars, workshops by related organizations, supporting symposiums organized by the government. Other best practices are the healthy living community movement driven by the private sector and the environmental love movement to save the earth is also carried out by various non-governmental organizations, all of which want to encourage the acceleration of policies and Implementation of maintaining a healthy environment in Indonesia. It is hoped that these results will be helpful in future similar studies.

Analysis of Bureaucratic Reform Through Delayering of Government Institutions in Indonesia

The plan to simplify the bureaucratic structure by streamlining the echelon system is one of the strategies and breakthroughs of bureaucratic reform in Indonesia that was implemented in the first period (2010-2014) and the second period (2015-2019) of Bureaucratic Reform. However, on the other hand, a survey issued by the World Economic Forum shows that Indonesia is still experiencing some difficulties with implementing bureaucratic reforms and has not effectively used the delayering process in its implementation. The purpose of this study is to examine and analyze bureaucratic reforms through delayering of government institutions in Indonesia. This research uses a qualitative type of research with the method of literature review. Researchers have found 15 peer-reviewed journal articles within five years (2017-2021) that follow the research topic, which is then studied and analyzed to obtain comprehensive findings. The results showed that government agencies in Indonesia generally have undergone bureaucratic reforms but have not led to a specific delayering process. The Civil Service (ASN) Law passed in 2014 has also supported the spirit of administrative reform. This shows that delayering within government institutions in Indonesia can provide effective and efficient changes that occur within the governance management of government institutions in Indonesia.