Performance Of Government Agencies Research Articles

Using System Dynamics Method to Measure Project Management Performance of Local Government Agencies

Measuring project management performance is complex and requires tools to capture the dynamic nature of the processes involved. Since the conception of system dynamics in the 1950s, the method has been used to solve complex projects. Project management possesses dynamic characteristics that involve planning, human resources, implementation, and control elements; thereby, using system dynamics to measure project management performance is a realistic approach. A research study was conducted using system dynamics to develop project management performance measures to capture the complexity of the process in local government agencies. The research approach considers measuring project engineering management performance as a holistic system influenced by leadership involvement, project management processes, and project engineering manager’s ability. The Zachman architectural framework was used to develop the project-management performance system’s ontology as the system dynamics model’s foundation. A case study was conducted for three cities with local government agencies to better understand the model components and factors that influence performance. Leadership involvement, project management processes, and project manager abilities were identified as critical factors that influence the project management performance level. To validate the results of the case study, the project management performance was further studied for the City of El Paso in terms of capability, capacity, and maturity level. The research study concluded that system dynamics is a feasible method and effective tool to measure management performance for engineering projects at local government agencies.

Task complexity, organizational size, and performance: an examination of the U.S. state budget agencies

ABSTRACT We examine the impact of one dimension of administrative task configuration, task complexity, on organizational performance of government agencies. While task complexity allows greater specialization and thus positive returns to productivity, it often increases inter-task coordination costs. We argue that one can improve performance by designing heterogeneous tasks in small agencies and homogeneous tasks in large ones. We find empirical support for this proposition using panel data on 13 tasks of state budget agencies and fiscal management performance between 1986 and 2008. This study helps understand the performance impact of task complexity, a significant yet overlooked feature of agency structure.

THE EFFECT OF LEARNING HOURS OF COMPETENCY DEVELOPMENT AND EMPLOYEE PERFORMANCE ON ORGANIZATIONAL PERFORMANCE AT A GOVERNMENT INSTITUTION IN INDONESIA

The merit system has been mandated by the State Civil Apparatus (ASN) Law, requiring competency development of a minimum of 20 Learning Hours for every Civil Servant (PNS) each year and implementation of employee performance management integrated with organizational performance management. From a study conducted by the State Civil Apparatus Commission (KASN) and research on ASN management, it is concluded that the merit system in Indonesian ASN management has not been implemented effectively. Considering that the implementation of the merit system must continue to be supported through continuous improvement, this research aims to conduct an evaluative study through a study Learning Hour's achievement of employee competency development and employee performance and its influence on performance of government organizations. The research was conducted using data from 2020 at one of the Government Institutions that became the object of research using data on Learning Hour's achievement of employee competency development, data on employee performance appraisal results, and Government Agency Performance Accountability evaluation data (AKIP) as an organizational performance data. The study used all data on 43 independent organization units the research population at a Government Institution. Data analysis was carried out quantitatively through multiple linear regression analysis. The analysis results show that the variable of Learning Hour's achievement of employee competency development and employee performance together does not have a significant correlation to organizational performance variables in Government Institutions, and employee performance variables have more influence on organizational performance than Learning Hour's achievement employee competency development. Results of this research are expected to be used as evaluation sources and input in improving the quality of the implementation of the merit system of Indonesian ASN management, especially in Government Institutions that are the object of research

EFFECT OF E-GOVERNMENT AND INTERNAL CONTROL SYSTEM ON PERFORMANCE ACCOUNTABILITY

The study of the factors that affect the accountability of the performance of government agencies is still an important issue in determining strategies to achieve the vision, mission, goals, and objectives. This study aims to develop a previous empirical research model regarding implementing e-government, internal control systems on performance accountability. Research data was obtained from the questionnaire answers to 50 Civil Servants working at the Transportation Agency City of Pekanbaru. The sample was selected with the criteria set by the purposive sampling method, and the data were analyzed by multiple linear regression. Data processing uses SPSS version 25. The results show that the implementation of e-government and internal control systems partially and simultaneously affects the accountability of the performance of the Transportation Agency City of Pekanbaru.

Effect Of Green Transformation Leadership On Government Performance Accountability: Through Organizational Learning

This study aims to analyze quantitatively related to the factors driving the accountability of the performance of government agencies. This study examines the effect of green transformational leadership and organizational learning on government performance accountability. The survey method approach uses a questionnaire to answer research questions. Hypothesis testing using Structural Equation Modelling - Partial Least Square (SEM-PLS). Analysis of research data involved 100 respondents consisting of officials and staff at the Banten Provincial Government. The results of the study state that green transformational leadership and organizational learning have a positive effect on the performance accountability of government agencies. It was concluded that, the role and influence of a leader in the organization in stages. This is because leadership makes a major contribution to the accountability of the performance of government agencies. While the importance of learning in organizations can have a big impact and influence in improving the quality of accountability for the performance of government agencies, especially local governments.

Analisis Pelayanan Pendaftaran Tanah Pertama Kali Pada Kantor Pertanahan Kabupaten Humbang Hasundutan

In order to improve the service performance of government agencies, stakeholders must pay attention to the satisfaction of the people they serve. This study aims to determine the level of community satisfaction and then to analyze the level of gap between service performance and community satisfaction with the services of the Land Office. This type of research is descriptive qualitative research, which aims to reveal the problem or situation as it is or based on the existing facts. The results show that the overall quality of land registration services provided by the Land Office of Humbang Hasundutan Regency has not met community satisfaction. The Land Office of Humbang Hasundutan Regency has not yet fully succeeded in providing good service in land registration for the first time. Obstacles in registering land for the first time at the Land Office of Humbang Hasundutan Regency, namely employees are not quick to handle public complaints, there are unscrupulous officers who try to take advantage of the service process, lack of coordination between officers, and slow service processes. For this reason, it is expected to improve the performance of the employees of the Humbang Hasundutan Regency Land Office and can take policies to discipline their employees so that they are timely in land registration services.

The Influence of the Implementation of Accounting Information Systems, Performance-Based Budgeting Applications, and Performance Reporting Systems on the Performance Accountability of Sidoarjo Regency Government Agencies

Law No. 32 of 2004 and Law No. 33 of 2004 have changed the accountability or accountability of local governments from vertical accountability (to the central government) to horizontal accountability (to the community through DPRD). This study aims to re-examine the effect of the application of accounting information systems, performance-based budgeting, and performance reporting systems on the performance accountability of local government agencies. The object of this research is the performance accountability of local government agencies. The subjects in this study were 18 Local Government Organizations (ODP) in the government of Sidoarjo Regency. The data used in this study is primary data collected by survey method by distributing questionnaires. The sampling technique was carried out by purposive sampling method. Data collected from questionnaires sent to 90 respondents. The number that can be used for this research is 45 questionnaires while the other 45 are not returned. The test model used in this study is multiple linear analysis with the help of SPSS software. The results of this study indicate that the application of accounting information systems, implementation of performance-based budgeting, and performance reporting systems have a positive effect on the accountability of the performance of local government agencies.

Faktor Internal dan Eksternal yang Memengaruhi Kualitas Audit

The resulting financial reports are important to determine the performance of companies and government agencies, so it is necessary to carry out an audit. This study aims to obtain empirical evidence of the effect of professional skepticism, work experience, independence, and work environment on audit quality. Data was obtained by distributing questionnaires to the Bali BPK Office. The sample in this study was 54 auditors, determined by using purposive sampling technique. The analytical tool used is multiple linear regression. The results of the study of the four independent variables, namely professional skepticism, work experience, independence, and work environment have a significant positive effect on audit quality, so that the higher the level of professional skepticism, work experience, independence, and the more conducive the auditor's work environment will be, it will greatly affect the quality of audit results. which is getting better.
 Keywords: Professional Skepticism, Work Experience, Independence, Work Environment, Audit Quality.

PENGARUH SUMBER DAYA MANUSIA SERTA PARTISIPASI ANGGARAN TERHADAP KINERJA SATKER PADA BPLJSKB BEKASI

Financial Management in Indonesia has undergone many changes or improvements along with the spirit of government financial management reform. It is marked by the issuance of financial regulations and its derivatives. The problem that exists until now is the difficulty to determine benchmarks that can be used to measure the performance of government agencies comprehensively through budgets that have been prepared. Human Resource Competence is one of the important factors that can determine the successful implementation of a financial management system in each Regional Device Work Unit / Agency so that improving the quality of human resources managers is something that must be implemented. For this reason, research is needed that can explain the relationship between the Influence of Human Resources and budget participation both partially and simultaneously on performance at the Road Testing And Motor Vehicle Certification Center. The study was conducted with a causal associative method with the aim of finding out the relationship between two or more variables and the time dimension of this study is a cross sectional involving many data samples at a time. For data collection techniques using questionnaire techniques to 50 (fifty) people. The results of the study concluded that at the Road Testing and Motor Vehicle Certification Center for HR Variables and Budget Participation partially and simultaneously significantly affect satker performance and variable budget participation affects performance both significantly and positively.

RANCANGAN WEBSITE LAYANAN PENGADUAN PADA DINAS PERUMAHAN DAN KAWASAN PERMUKIMAN KOTA

Improving public services is a form of government participation in serving the community. Public complaints are a form of participation to play a role in building the environment as well as a form of monitoring the performance of government agencies. Reports and community aspirations can be used as input for evaluating policies and regulations that have been made or regulations that have been implemented and to find out problems that exist in the community effectively, quickly and up to date and can immediately provide solutions and solutions. The Department of Housing and Settlement Areas of Binjai City has the main task of assisting the Governor in carrying out decentralization and deconcentration authority in the Housing, Settlement and Land areas in accordance with the policies established by laws and regulations. In this case, the community still finds it difficult to report complaints about problems, one of which is regarding illegal settlement development, because the community must come to the Binjai City Housing and Settlement Area Office to report the problem. This becomes ineffective and inefficient because many sub-districts are far from the city center, making it difficult for remote communities to complain to the Binjai City Housing and Settlement Area Office. For this reason, a web-based public complaint service information system is needed to make it easier for the public to report all existing problems. This facility is expected to help connect the community with the Binjai City Housing and Settlement Area Office as effectively and efficiently as possible.

Implementation of E-SAKIP Policy in Improving the Performance of State Civil Apparatus in Sleman Regency during the Pandemic

This study aims to analyze the implementation of the E-SAKIP Policy in Improving the Performance of the State Civil Apparatus in Sleman Regency during the Pandemic using four components of policy implementation, namely on target, government performance, Human Resources and Communication between Government Agencies implementing the Government Agency Performance Accountability System (SAKIP). which is integrated with the strategic planning system, budget system and government accounting system contained in the Indonesian Presidential Regulation Number 29 of 2014 concerning SAKIP. The research method uses a qualitative descriptive approach. The data collection technique was carried out using the Sleman Regency E-Sakip application data and then Captured through the Ncapture feature in Nvivo 12 Plus to see the implementation of policies in the E-Saki application. The results showed that the implementation carried out by the Sleman district through E-Sakip had been going well even though in the midst of a pandemic the program was running on target. Sleman Regency is one of the districts that received Good accreditation in carrying out performance through E-Sakip. the existence of E-Sakip can have an impact on increasing the performance of the implementation of public policies, programs and activities as well as budget absorption in accordance with the target.

Pengaruh Kejelasan Sasaran Anggaran dan Sistem Pelaporan terhadap Akuntabilitas Kinerja dengan Pengendalian Internal sebagai Variabel Intervening

This study aims to examine the effect of the clarity of budget objectives and reporting systems on the performance accountability of government agencies. This study is also to test whether the internal control system mediates the effect of the clarity of government budget objectives and reporting systems. This type of research is associative causality. This research was conducted using a survey method by distributing questionnaires to the compilers of performance accountability reports of government agencies in Kotabaru. The population of this study was all SKPD in the Kotabaru Regency Government, totaling 30 SKPD consisting of 82 sample respondents. The data analysis method used is descriptive statistical analysis and Partial Least Square (SEM-PLS) analysis. The analysis is assisted by the Smart PLS 3.0 program. The results of this study indicate that the clarity of budget targets and internal control affect the performance accountability of government agencies while the reporting system has no effect on performance accountability. Clarity of budget targets, and reporting systems affect internal control. Internal control as an interverning variable can affect the clarity of budget objectives and the accountability reporting system for the performance of the Kotabaru local government agencies.

The Role of Budget Decision Making as A Mediation of Accounting Information Systems and Organizational Culture on The Performance of Government Agencies

This research aims to analyze the role of budget decision making as a mediation of accounting information systems and organizational culture on the performance of government agencies. This research uses a survey method with a questionnaire instrument to collect data. Data collection in this research was carried out by distributing questionnaires to respondents directly.The results of this research indicate that first, the accounting information system has no effect on the performance of government agencies. Second, organizational culture has a significant positive effect on the performance of government agencies. Third, the accounting information system has a significant positive effect on budget decision making. Fourth, organizational culture has a significant positive effect on budget decision making. Fifth, budget decision making has a significant positive effect on the performance of government agencies. Sixth, budget decision making is not mediated the relationship of accounting information systems to the performance of government agencies. Seventh, budget decision making mediated the relationship between organizational culture and the performance of government agencies.

The Effect of Competence and Internal Control On the Performance of Follow-Up of the Ministry of Cooperatives and Small and Medium Enterprises Through Organizational Commitment

The low performance of government agencies in following up audit results of Badan Pemeriksa Keuangan RI (BPK-RI) reflects their quality in realizing good governance. This study aims to analyze the effect of competence, internal control, and organizational commitment on the performance of follow-up of the Ministry of Cooperatives and Small and Medium Enterprises, either directly or indirectly. Data were collected through questionnaires and hypothesis testing was carried out using path analysis and Sobel test. The results showed that: (1) competence and internal control simultaneously had a positive and significant effect on organizational commitment; (2) competence partially had a positive and insignificant effect on organizational commitment; (3) internal control partially had a positive and significant effect on organizational commitment; (4) competence, internal control, and organizational commitment simultaneously had a positive and significant effect on follow-up performance; (5) competence partially had a positive and significant effect on follow-up performance; (6) internal control partially had a positive and significant effect on follow-up performance; (7) organizational commitment partially had a positive and significant effect on follow-up performance; (8) organizational commitment did not mediate the relationship between competence and follow-up performance, and (9) organizational commitment partially mediated the relationship between internal control and follow-up performance.

Capacity Building Institutional Department of Women's Empowerment, Child Protection, Population Control and Family Planning, Bintan Regency

Capacity Building as a form of institutional progress for the creation of better organizational performance in perfecting the implementation of the bureaucracy during the COVID-19 pandemic. The purpose of this study is to analyze capacity building in the Department of Women's Empowerment, Child Protection, Population Control and Family Planning, Bintan Regency. The research method used a qualitative approach by reviewing secondary data in the 2020 Government Agency Performance Accountability Report (LAKIP) and other documents which were then analyzed in-depth using the concept of institutional capacity building as a form of evaluating organizational performance in the future in reform bureaucracy. The results show that institutional capacity building in the Department of Women's Empowerment, Child Protection, Population Control, and Family Planning in Bintan Regency has to support and inhibiting factors during the COVID-19 pandemic. it focuses on regulations and rules during a world health emergency that makes the government system not in a normal condition so that these inhibiting factors cannot be guaranteed to disappear. In addition, the supporting factor is organizational leadership ensuring that the vision and mission of the regional head as stated in the RPJMD in the Department of Women's Empowerment, Child Protection, Population Control and Family Planning in Bintan Regency, which gets special attention as stated in the mission of the Regent of Bintan Regency 2021-2026.

Regional Legislative Council Service Performance Acceleration Through Innovation: Case Study of Medan Regional Legislative Council Secretariate

Public organizations' outputs are services both inside and outside the organization. Medan Regional Legislative Council Secretariate is one of the regional apparatus organizations (OPD) whose performance output is service to the bureaucracy, which in this case is to members and leaders of the Regional Legislative Council. The service performance of the Medan Regional Legislative Council Secretariate is still considered dissatisfaction, and the Government Agency Performance Accountability Report (LAKIP) scores B. The purpose of this study is to provide an overview of the novelty of the Medan Regional Legislative Council Secretariate in accelerating its performance through a stakeholder satisfaction survey and innovation. This study uses a mixed method of both quantitative and qualitative research methods. The research questions are (1) What innovation acceleration does the Medan Regional Legislative Council Secretariate conduct to achieve organizational performance goals, and how? (2) How does the results of innovation development on the level of satisfaction of stakeholders on the performance of the Medan Regional Legislative Council Secretariate services in 2019-2021? (3) What lessons were learned from efforts to improve performance through surveys and innovations at the Secretariate? This study results from a stakeholder satisfaction survey followed up with four innovations to accelerate the performance of the Medan Regional Legislative Council Secretariate. The results of this study found that the development of these four innovations was not optimal; there was only one innovation that directly impacted organizational performance. Although technocratic studies have been carried out through stakeholder satisfaction surveys and innovation assistance, however, the innovation decisions made in the context of accelerating performance are highly dependent on the competence of human resources and priority activities.

Determinan Kinerja Instansi Pemerintah di Kabupaten Kebumen dengan Partisipasi Masyarakat Sebagai Moderating

The purpose of this study was to analyze the effect of the use of information technology, competence of local government apparatus, and internal control systems on the performance of government agencies with community participation as a moderating variable. The population of this research is Regional Apparatus Organizations in Kebumen Regency as many as 50 OPD and the sample used is 35 OPD, taken by cluster random sampling technique. The data analysis method used descriptive analysis and moderated regression analysis (MRA). The results showed: the use of information technology, competence of local government apparatus, and internal control systems simultaneously have a positive significant on the performance of government agencies with community participation as a moderating variable.

Workload and work professionalism against AKIP

Accountability Performance Of government agencies is a manifestation of the obligation of a government agency to account for the success or failure of implementing programs and activities that have been mandated by stakeholders . To avoid the failure of the performance levels required by the proper distribution of work and professionalism in complete assigned tasks. The purpose of this study was to determine the relationship between workload and professionalism on the Performance Accountability of Government Agencies (AKIP). The population in this study were all State Civil Apparatus (ASN) atInspectorate the Bengkulu City. Sample data as many as 75 State Civil Apparatus. The Technique analysis data uses a moderating effect test, namely the quasi-moderated absolute difference test of Multiple Linear Regression (multiple linear regression) using the IBM SPSS Statistics 22 statistical program. The results of this study show that there is a significant relationship between workload and professionalism on the Performance Accountability of Government Agencies in Bengkulu City Inspectorate. It is proven by the significance value in the partial test between workload and professionalism of 0.000. The t-count value in thetest partial of the workload variable is 3.100 > 1.66 and the t-count value on the professionalism variable is 4.517. The results of the test partial of these two variables independent have a significant relationship to the Performance Accountability of Government Agencies (AKIP). Simultaneous test results on the variables independent (workload and professionalism) obtained significant results, namely 0.000. Based on the comparison of theF value calculated with the Ftable, the value calculated F greater than the value of F Table ie 21.380 > 3.09 .

Analisis Kinerja Pegawai Pada Kantor Camat

Based on the results of the analysis of the 2020 East Medan District Government Agency Performance Accountability Report, it shows that employee performance is still low, and there are problems that need to be addressed related to apparatus work discipline. The research method used in this research is descriptive with qualitative analysis. Data collection is obtained from interviews, documentation, and observations. The results showed that the work quality of the employees of the East Medan District Head Office, Medan City was still low in terms of handling documents and procedures were still convoluted and slow and not transparent in terms of costs. The work quantity of the employees of the Medan Timur Sub-district Office in Medan City is quite good. The work discipline of the employees of the East Medan Sub-district Office, Medan City, has not yet been implemented as expected by the community. Employees at the Medan Timur Sub-district Office in Medan City have good initiatives in carrying out their duties. As well as the employee's responsibility for all aspects related to the tasks carried out by the employees of the East Medan District Head Office, Medan City is quite good.

Developing a Blockchain-based Data Storage System Model to Improve Government Agencies’ Organizational Performance

Confidential documents in possession of government agencies are considered as assets that must be protected. Government agencies have started implementing cloud data storage systems to document data in a centralized network. However, this data storage system has been well-known as being threatened by data security, integrity, and data availability risks. On the other hand, blockchain technology, a decentralized, fast, secure, transparent, and recorded data storage system, is considered as the solution for mitigating these risks. Therefore, this study aims to identify the dominant risk factors of implementing the cloud computing storage system in government agencies potentially impacting its organizational performance and developing a risk-based data storage system that considers blockchain technology. This research used questionnaire surveys, case studies, and expert interviews to obtain its research objectives. The results demonstrated that six dominant risks included data theft and breaches, data corruption caused by virus attacks, limited storage space, data loss caused by system damage, data being accessed without particular access rights, and lack of guarantees from the system when a security threat occurred. A model for the blockchain-based cloud data storage system is proposed to address these risks and to improve the organizational performance of government agencies.