Global Information Services Research Articles

Crossing borders: The Internet Public Library as a global information service

Crossing borders: The Internet Public Library as a global information service

McGraw‐Hill Cos., Inc. (The)

AbstractNon‐Media Publishing (MIC: SIC: 2731 NAIC:511130)McGraw‐Hill Companies is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information and Media. Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

국립디지털도서관의 정보서비스 정책 수립에 관한 연구

For National Digital Library(NDL) to properly perform it`s ideal function as a representative digital library in Korea, information service policy considering the IT and Ubiquitous environment shall be established. Information service policy of NDL was established with focus group interviews and a survey targeting the users and librarians in this study. To raise the propriety of information service policy, final draft of information service policy was proposed after the interim evaluation targeting the concerned parties of NDL and 1st & 2nd verification by external specialists and the consultation group. In this manner, vision, mission, goal, objective, strategy, etc of information service policy of NDL were proposed. Information service policy of NDL proposed in this study not only proposes the fact and base to other digital libraries that wishes to establish the information service policy and arrange detailed guidelines as a case study but also secures the direction and vision of global information service policy of NDL. Furthermore, it will contribute for NDL to build its reputation as a world renowned digital library.

McGraw‐Hill Cos., Inc. (THE)

AbstractNon‐Media Publishing (MIC: SIC: 2731 NAIC: 511130)McGraw‐Hill Companies is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information and Media. Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (The)

AbstractNon‐Media Publishing (MIC: 13.3 SIC: 2731 NAIC: 511130)McGraw‐Hill Companies is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information and Media. Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (The)

AbstractNon‐Media Publishing (MIC: 13.3 SIC: 2731 NAIC:511130)McGraw‐Hill Companies is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information and Media. Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (The)

AbstractNon‐Media Publishing (MIC: 13.3 SIC: 2731 NAIC: 511130)The McGraw‐Hill is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information & Media. In addition, Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (THE)

AbstractNon‐Media Publishing (MIC: 13.3 SIC: 2731 NAIC:511130)The McGraw‐Hill is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information & Media. In addition, Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (The)

AbstractNon‐Media Publishing (MIC: 13.3 SIC: 2731 NAIC:511130)The McGraw‐Hill is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information & Media. In addition, Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

McGraw‐Hill Cos., Inc. (The)

AbstractMedia (MIC: 13.1 SIC: 2731 NAIC: 511130)The McGraw‐Hill is a global information services provider serving the financial services, education and business information markets with information products and services. Co.'s other markets also include energy, construction, aerospace and defense, and marketing information services. Co. operates through three business segments: Education; Financial Services; and Information & Media. In addition, Co. serves its customers through a range of distribution channels including printed books, magazines and newsletters; online via Internet Web sites and digital platforms; through wireless and traditional on‐air broadcasting; and through a variety of conferences and trade shows.

Trends, Implications, and Responses to Global IT Sourcing: A Field Study

Despite the furor surrounding the offshoring phenomenon, there is little empirical research examining global IT sourcing (GITS) and its potential impacts on the individual, the organization, and society. This article presents the results of a study of the perceived direction of GITS in the United States and its implications for business. Based on information collected from structured interviews with senior information systems executives at ten medium to large corporations in the region, the study specifically examines their perceptions of offshoring trend, its implications for the IT workforce, and steps that must be taken to remain competitive in the global marketplace. Nine of the ten company executives interviewed indicated a slow but steady growth in the level of such offshore engagements and an increasing commitment to strategic partnerships with global information service providers. The primary drivers of offshoring partnerships were cost, access to expertise, and domestic headcount stabilization. Significant concerns were expressed as to the nature of computer science education in the United States and a need to shift from technical skills to those that focused on business domain knowledge.

American College of Medical Informatics Fellows and International Associates, 2005

Alan R. Aronson “Lan” Aronson received his bachelor's degree in mathematics magna cum laude from the University of Washington in Seattle, a master's degree in mathematics, and both master's and Ph.D. degrees in computer science from the University of Maryland. He has been a computer scientist at the National Library of Medicine's (NLM) Lister Hill National Center for Biomedical Communications since 1988. In a highly productive research program, he has developed a broad array of applications that use the Metathesaurus and other UMLS (Unified Medical Language System) knowledge components. Among these are MetaMap, which is a program that automatically maps text to concepts in the Metathesaurus, and a Medical Text Indexer System, which produces automated MeSH indexing of meeting abstracts and suggests appropriate MeSH headings to NLM's MEDLINE indexers. He also developed a Natural Language Processing (NLP) subset tag that has been incorporated into the Metathesaurus assist NLP researchers. Dr. Aronson's election to the College recognizes the substantial impact his innovations have had on the productivity of other researchers, and the utility of NLM's global information services. Olivier Bodenreider Dr. Bodenreider received his MD degree from the University of Strasbourg, France; a research degree in informatics, statistics and epidemiology; a master's degree in computer science and another one in medical information; and a PhD in medical informatics, all from the Henri Poincare University. He began his career as a junior faculty member in France, working on the informatics of clinical toxicology and took a sabbatical year at the NLM. He has been there ever since, working as a staff scientist within the Lister Hill National Center for Biomedical Communications. His work has focused on applications of the UMLS. He has developed concept mapping algorithms that are used in national information resources, such as ClinicalTrials.gov, Genetics Home Reference, and Profiles in …

SDQE: towards automatic semantic query optimization in P2P systems

Conventional information retrieval technology (i.e. VSM) faces many difficulties when being implemented in complex P2P systems for the lack of global statistic information (e.g. IDF) and central services. In this paper, we suggest a novel query optimization scheme (Semantic Dual Query Expansion, SDQE) that makes full use of the context information supplied by the local document collection. Latent Semantic Indexing (LSI) is used to explore the local context information. By comparing the different local context information hidden in different document collections, it is possible to solve the synonymy-polysemy problem in VSM. The experiments prove that our scheme is effective to improve the retrieval performance in P2P systems without knowing the global statistic information.

ASP‐driven e‐service platform for Web‐based online manufacturing

Extends the concept of e‐service to the whole phase of manufacturing. Develops an e‐service platform prototype based on this concept with Java Web solution including the mobile agent broking technologies and application service provider (ASP) principle. The key point to implement the platform is to enable an open Web information service infrastructure for the whole product manufacturing chain. Inside this infrastructure, product‐specific online manufacturing system can be created by means of using a kind of bidding model. All users participating in the manufacturing process are able to cooperatively finish manufacturing tasks in real time through sharing the same platform. With the help of BOM flow, the global information service flow can be controlled easily. In addition, the legacy hardware/software can also be encapsulated with aglets that are Java mobile agents. As to new ASP software packages, they can be configured simply via the plug and play mode to the e‐service platform. In this way, the on‐line networked manufacturing can be tested.

A Legal Information Service for Practitioners

I am now going to transfer you rapidly from the global information service to a locally targeted and focused legal information service designed to meet the particular needs of a small jurisdiction like Northern Ireland.SLS Legal Publications was established in 1980 as a unique and profoundly innovative experiment in Northern Ireland (N.I.). Its continued existence 20 years later is testament to the fact that it has not only become a success story but is now an integral part of the legal system in Northern Ireland. SLS Legal Publications is a legal publishing and training company based within the Queen's University of Belfast (QUB) and sponsored by the NICS, the Law Society of N.I. and the Bar Council of N.I. QUB's sponsorship takes the form of the provision of accommodation and accounting services. The purpose of SLS is to provide a legal information service in various ways to the Northern Ireland legal profession and the wider community and I will expand on those various ways later in this talk.

Using Reuters 3000 Xtra system for financial information education

Reuters 3000 Xtra is a real‐time and interactive global news and financial information service that covers the equity market, bond market, foreign currency and money market, and various derivative markets. While there are hundreds of business schools in the USA, only a handful of schools have established real‐time financial and trading services for educational purposes. Currently only six schools are equipped with such services in the USA. The Subotnick Financial Services Center at the Zicklin School of Business of the City University of New York is the only real‐time trading facility for education in New York City. Given the many advantages of educating and training students using simulation of real‐time trading, the number of business schools that are considering acquiring such services is bound to increase. The emerging issue is how to use services such as Reuters 3000 Xtra to provide financial information education for students, faculty members, and potential traders. This article covers some important features of Reuters 3000 Xtra and illustrates how it may be used to provide financial information education. This article specifically discusses the use of Reuters Instruction Code (RIC), Speed Guide, Model Browser, and PowerPlus Pro to access, retrieve, organise, display, and analyse real‐time data. Furthermore, this article demonstrates taking advantage of the real‐time data feed to test the portfolio diversification theory by developing a diversified portfolio in the equity market. It is our hope that students, faculty members, business librarians, business information specialists and financial portfolio managers who are involved in Reuters 3000 Xtra training and teaching will benefit from this article.

Formal standards-setting for global telecommunications and information services. Towards an institutional regime transformation?

This paper reviews the nature and economic significance of the activities carried on by standards development organizations (SDOs), focusing in particular upon the telecommunications and information technology standards-setting work of the government-created public and quasi-public institutions, and the international treaty organizations that constitute the formal standards sector. It documents the current sources of tension within this regime and appraises various proposals for organizational reforms. There are especially pressing needs for adaptations of the inherited institutional mechanisms for technical coordination to provide for inter-operability in the development of new telecommunication networks and services. Among the manifold sources of strain on the old structure, those which seem at once most fundamental and potentially most threatening are the recently heightened industrial perceptions of the potential strategic value of standards as tools of business competition and national policy, and the incentives for ‘institutional by-pass’ that have been created by the rapid proliferation of technological possibilities. The paper considers some alternative organizational models for negotiated standard-setting that might be able to withstand, and better harness these forces for the continued production of standards as public goods.

Global Measures of Information Service Quality: A Cross‐National Study*

Maintaining consistently high quality information services (IS) is a powerful means of increasing the overall efficiency and effectiveness of a global enterprise. This study introduces a global Information Services Function (ISF) Quality Framework that outlines the importance of both behavioral and procedural dimensions in planning, implementing and evaluating global IS quality. Based on this framework, the study investigates the cross‐national psychometric properties of a behavioral measure of service quality in the IS context. Using a cross‐national survey of IS customers from Korea, Hong Kong, the United States and the Netherlands, perceived ISF service quality was measured using a service quality measure (SERVQUAL) to determine cultural affects. Based on confirmatory factor analysis, support was found for four of the original five SERVQUAL quality dimensions in the U.S.A. and the Netherlands. However, the same four‐dimensional measurement model did not fit the Hong Kong and Korean samples. Further factor analysis showed that the Hong Kong and Korean samples shared a somewhat similar factor structure that differs from the shared U.S.A. and Netherlands structure. These findings support previous research that has found an “Asian factor'’with differing definitions of IS Service quality. These findings suggest that the feasibility of standardized global ISF measurement depends heavily on the relative magnitude of cultural effects. Rather than merely applying the U.S.A. ISF/SERVQUAL measure, a localized version of the instrument may need to be developed that captures the unique nature of ISF service perceptions in internationally based subsidiaries or companies.

The Future of the Bibliographic Utility

Study of the past and present guides our understanding of the future in spite of its uncertainty. The future of bibliographic utilities may even be less predictable than the future of society as a whole. using the eyes of the futures literature, this paper peers through that window into the future to view the past towards the provision of global information services, its opportunities and social mandate.

Inherently flexible cell communications: A review

The first generations of Flexible Manufacturing Systems (FMS) are flexible only with respect to implicity predefined types of parts and assemblies: determined by the machines and software comprising the FMS. A more radical form of flexibility is the ability to be readily adapted to produce unforseen product types. It is this inherent flexibility which is becoming a primary, rather than a secondary, requirement of new manufacturing systems architectures. The burden of this flexibility falls almost entirely on software which is the glue that defines what machines constitute an FMS and how they work together. This paper reviews current computer science research which addresses these issues. This paper explores the issue of devising programs and architectures that support their own replacement within the real-time, heterogeneous factory environment. Formal computable specifications for reconfiguration have been proposed as a way of producing flexibility, but this paper argues that self-referential systems based on independently communicating agents are both more flexible and more acceptable in practice. Requirements for long-term, inherent flexibility are shown to share more features with fault-tolerance and error recovery needs than with short-term flexibility. Five partial, complementary solutions are suggested which together should improve the inherent flexibility of future software systems: (1) global information services, (2) high-level standardization such that only the standards actually needed are generated, (3) distributed agent heterarchical architectures, (4) dynamic updating of configuration-oriented software, and (5) computational reflection.