Game Satisfaction Research Articles

The Role of Suspense in Gaming: Inducing Consumers’ Game Enjoyment

Prior research in games finds that suspense positively influences game enjoyment and that suspense consists of hope, fear, and uncertainty. Nonetheless, this prior work does not specify the mechanisms that increase suspense, nor does it fully identify the suspense-related emotions felt at a game’s conclusion. This conceptual research fills this gap in the literature by presenting a model of suspense in games. This model proposes that game rewards and punishments positively influence hope and fear, respectively. Further, dynamic fluctuations in the probability of winning/losing are proposed to amplify suspense. Four outcome emotions are proposed to occur at the conclusion of the game—satisfaction, relief, disappointment, and/or anguish—and the player’s perceived effort is expected to amplify those emotions. Finally, the outcome emotions and the suspense felt prior to the outcome are both proposed to influence game enjoyment. This research, then, offers managers a toolbox for creating more suspenseful and enjoyable consumer games.

대학운동선수의 승부근성과 긍정심리자본이 인지된 경기력에 미치는 영향

Purpose: The purpose of this study is to investigate the influence otfh e athletic tenacity and positive psychological capital on the perceived performance of university athletes.BR Method: The 230 population samples were collected throughout university in Seoul, Gyunggi and Incheon area with convenience sampling method. Frequence analysis, conirfmatory factor analysis, correlation analysis and multiple regression analysis were performed.BR Results: The results of this study are follows. First, The fighting spirit which was sub-factor of tenacity showed significant influence on game satisfaction factor when the relationship between tenacity and perceived performance was analyzed. Second, The fighting spirit which wa ssub-factor of tenacity showed significant influence on confidence factor when the relationship between te nacity and perceived performance was analyzed. Third, The resilience, self-efficacy, and psychological skills which were sub-factors of positive psychological capital showed significant influence on game satisfaction factor when the relationship between positive psychological capital and perceived performance was analyzed. Fourth, The self-efficacy and psychological skills which were sub-factors of positive psychological capital showed significant influence on confidence factor when the relationship between positive psychological capital and perceived performance was analyzed.BR Conclusion: In summary, the findings in this study confirm that the tenacity and positive psychological capital of university athletes have a direct or indirect influence on the perceived performance of university athletes.

VMOBilize: Gamifying Civic Learning and Political Engagement in a Classroom Context

This study presents the results of a quasi-experiment (N = 254) conducted over the course of ten weeks in Spring 2016 to assess the effectiveness of a game platform designed to facilitate political engagement, attention, efficacy, knowledge, and participation among college students. Results indicate positive effects of game play on several key dimensions of political engagement, including voter registration, virtual political participation (following a candidate on Twitter, liking a candidate on Facebook, and watching debates), and consumption of public affairs information (including National Public Radio (NPR), non-NPR political talk radio, and online news aggregator sites). In addition, game play provided significantly greater benefits to students with the lowest rates of political knowledge and engagement at baseline. Overall, participants reported high rates of game satisfaction, with 79% of participants reporting being very to somewhat pleased if they were asked to play the game again. These results are discussed in terms of the implications for civics education, pedagogy, and political engagement among young people.

Teaching ethics using games: Impact on Iranian nursing students' moral sensitivity.

This study seeks to develop a method of teaching ethics to nursing students using games. We used the one-group pretest-posttest design with 30 undergraduate nursing students as participants. Professional ethics education was provided for 17 weeks in 90-minute sessions. The Lutzen ethical sensitivity questionnaire and a checklist of the satisfaction levels of games used measured the effects of training. Repeated-measures ANOVA and the Greenhouse-Geisser correction were used to measure ethics game satisfaction. After training, total moral sensitivity questionnaire scores increased significantly (p = 0.02). The score on awareness of the relationship with the patient and the application of ethics concepts in ethical decisions from the subdomain of moral sensitivity increased significantly. Card sorting and drawing or art production earned the highest scores of satisfaction. The results show that playing games is a useful approach to developing moral sensitivity among nursing students to make them more sensitive toward ethics issues in their professional environment.

Feasibility, safety, acceptability, and functional outcomes of playing Nintendo Wii Fit PlusTM for frail older adults: A randomized feasibility clinical trial

BackgroundRecently, interactive video games (IVGs) have been used as a health-care intervention that provides both exercise and cognitive stimulation. Several studies have shown that IVGs can improve postural control, gait, cognition, and functional independence in elderly people and patients with neurological disease. However, there is a lack of evidence about the effects of IVGs on frail and pre-frail elderly people. The aim of this study was to evaluate the feasibility, safety, and acceptability of playing Nintendo Wii Fit Plus™ (NWFP) interactive video games, and the functional outcomes (postural control, gait, cognition, mood, and fear of falling) in frail and pre-frail older adults. MethodsThis study is a randomized controlled, parallel-group, feasibility trial. Participants were frail and pre-frail older adults randomly assigned to the experimental group (EG, n = 15) or control group (CG, n = 15). Participants in the EG performed 14 training sessions, lasting 50 min each, twice a week. In each training session, participants played five of 10 selected games, with two attempts at each game. Participants in the CG received general advice regarding the importance of physical activity. All participants were assessed on three occasions by a blinded physical therapist: before and after intervention, and 30 days after the end of the intervention (follow-up). We assessed the feasibility (score of participants in the games), acceptability (game satisfaction questionnaire), safety (adverse events during training sessions), and functional outcomes: (1) postural control (Mini-BESTest); (2) gait (Functional Gait Assessment); (3) cognition (Montreal Cognitive Assessment); (4) mood (GDS-15); and (5) fear of falling (FES-I). ResultsParticipants in the EG improved their scores in all 10 games, reported that they understood and enjoyed the tasks of the games, and presented few adverse events during the practice. There was a significant improvement in the Mini-BESTest and Functional Gait Assessment in the EG when compared with the CG (p < 0.05). ConclusionThe use of NWFP was feasible, acceptable, and safe for frail older adults and improved their postural control and gait. There were no effects on cognition, mood, or fear of falling.This trial was registered in the Brazilian Registry of Clinical Trials (RBR-823rst) on 11 June 2016.

Effects of a Collaborative Board Game on Bullying Intervention: A Group-Randomized Controlled Trial.

We examined the effects of the Galaxy Rescuers game, a collaborative board game on schoolchildren's bullying intervention. We conducted a group-randomized controlled trial. We recruited 328 fifth graders at an elementary school in northern Taiwan. The study took place in fall 2015 over a 7-week period. We used the generalized estimation equation (GEE) to evaluate the intervention effects on students' scores on the outcome measures. At posttest, the change in bullying knowledge was statistically significant for the game-only group and the game-with-debriefing group. Students in the game-with-debriefing group also showed an increase in empathy and a decrease in bullying attitude. At the follow-up test, knowledge increase remained significant for both the game-only group and the game-with-debriefing group. Game satisfaction survey indicated that 66.8% of the players said that the game was enjoyable. The Galaxy Rescuers game is effective in changing players' bullying knowledge, attitude, and empathy. This game is an entertaining tool for promoting awareness of bullying and encouraging defending atmosphere among children.

Thinking “Out-of-the-Box” with Board Games

This study demonstrates the user experience measurement technique of Out-of-Box Experience (OOBE) with a commercially available board game. This method of study has yet to be tested on board games in the current literature. Participants experienced four phases of the board game - Unboxing, Setup, Initial Play, and Disassembly – and were queried for their feedback and expectations. Analysis of this data revealed several themes contributing to overall user satisfaction. Players gravitated to the art style, look and theme of the board and pieces. However, users were frustrated with the written instructions and fundamental mechanics of gameplay. These themes can be used for design recommendations and improvements. Overall, these findings show how OOBE can be applied to understand aspects of first impressions that may impact game satisfaction before game play even begins.

A study on the influence of game enthusiasm, game individual lessons, and human relationships on game satisfaction in online team game competitions

A study on the influence of game enthusiasm, game individual lessons, and human relationships on game satisfaction in online team game competitions

여가활동으로서 증강현실 게임속성과 몰입이 게임고객만족에 미치는 영향: 포켓몬 고 게임을 중심으로

여가활동으로서 증강현실 게임속성과 몰입이 게임고객만족에 미치는 영향: 포켓몬 고 게임을 중심으로

Catch them all and increase your place attachment! The role of location-based augmented reality games in changing people - place relations

We examined how playing a game employing augmented reality (AR) technology increases attachment to the place of playing. Place attachment refers to the relationship between people and places, which has numerous benefits for individual well-being. Popular location-based AR games often include elements that are known to predict place attachment: exploration, social relations or the experience of enjoyment in a place. We argue that positive emotions triggered by playing can influence players’ place attachment via the process of gamification. We tested this hypothesis in a correlational study conducted among Pokémon Go players. Our analyses showed that satisfaction from playing and the social relations made during play positively predict place attachment, but the amount of time spent on playing does not. A series of mediation analyses showed that relations among game satisfaction, social relations, and place attachment were mediated by the appraisal of the place as exciting. This study demonstrated a mechanism of emotional transfer between positive experiences from playing and place attachment, which may prove useful in other domains, such as education, land conservation, or marketing.

ICT융합 스포츠 게임기기의 특성이 만족도 및 재사용의도에 미치는 영향력 분석

본 연구는 ICT융합 스포츠 콘텐츠 게임 기기제품 체험자를 대상으로 즐거움, 편리성, 유용성이 게임만족도 및 재사용의도에 미치는 영향력을 분석하는 것이 목적이다. 연구의 목적을 달성하기 위해 ICT융합 및 확장된 기술수용모형(TAM: Technology Acceptance Model)에 바탕을 두고 연구모형 및 가설을 설정하였다. 본 연구의 제안된 연구모형은 국립대구과학관을 방문하여 ICT융합 스포츠 게임기기를 체험한 271명을 대상으로 SmartPLS 2.0을 이용하여 구조방정식 모형으로 분석하였다. 분석결과, 첫째, 즐거움, 편리성, 유용성은 게임만족도에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 게임만족도는 재사용의도에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구의 결과는 ICT융합 스포츠 게임기기 업체의 콘텐츠 개발에 도움을 줄 것으로 보인다. This study aimed to investigate the influence of the various factors ICT Convergence of Sports Game device on user satisfaction and intention to reuse. For this goal, based on the review of literature and the Extended Technology Acceptance Model, a research model was constructed that consists of playfulness, usefulness, convenience. The proposed model is analyzed to target 271 customers in Daegu National Science Museum experienced ICT Convergence Sports Game Device using Smart Partial Least Square(PLS) 2.0. The result of hypothesis testing are as follows. First, Playfulness, Usefulness, Convenience showed positively significant impact on Game satisfaction. Second, Game satisfaction positively influenced Reuse Intention. Thus, based on the results of the study, ICT Convergence of Sports Game Device seems to help in the development of a contents.

The Development and Validation of the Game User Experience Satisfaction Scale (GUESS).

The aim of this study was to develop and psychometrically validate a new instrument that comprehensively measures video game satisfaction based on key factors. Playtesting is often conducted in the video game industry to help game developers build better games by providing insight into the players' attitudes and preferences. However, quality feedback is difficult to obtain from playtesting sessions without a quality gaming assessment tool. There is a need for a psychometrically validated and comprehensive gaming scale that is appropriate for playtesting and game evaluation purposes. The process of developing and validating this new scale followed current best practices of scale development and validation. As a result, a mixed-method design that consisted of item pool generation, expert review, questionnaire pilot study, exploratory factor analysis (N = 629), and confirmatory factor analysis (N = 729) was implemented. A new instrument measuring video game satisfaction, called the Game User Experience Satisfaction Scale (GUESS), with nine subscales emerged. The GUESS was demonstrated to have content validity, internal consistency, and convergent and discriminant validity. The GUESS was developed and validated based on the assessments of over 450 unique video game titles across many popular genres. Thus, it can be applied across many types of video games in the industry both as a way to assess what aspects of a game contribute to user satisfaction and as a tool to aid in debriefing users on their gaming experience. The GUESS can be administered to evaluate user satisfaction of different types of video games by a variety of users.

Vリーグ観戦者の意思決定プロセス : チームアイデンティティ, 試合満足, 行動意図の関係性の検討

Vリーグ観戦者の意思決定プロセス : チームアイデンティティ, 試合満足, 行動意図の関係性の検討

Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending

PurposeThe purpose of this paper is twofold: first, to examine the roles of five drivers of service quality (tangibles, reliability, responsiveness, assurance, and empathy) and perceived winning in the gaming behavior of table game players; and second, to test the moderating effects of table game players' demographic and situational factors (gender, education level, parenting status, and proximity to a casino).Design/methodology/approachA review of the current literature in the above‐mentioned areas revealed 13 theoretical hypotheses, from which the authors derived a structural model. The model was tested utilizing data collected from 383 US casino patrons that primarily played table games during visits to casinos. Confirmatory factor analysis and structural equation modeling were utilized to test the proposed theoretical relationships.FindingsThe results indicate that various dimensions of perceived service quality (including tangibles, responsiveness, assurance, and empathy) in casinos, as well as casino patrons' perceived winning have considerable influence on their satisfaction. Brand affect and game spending were found to be influenced by the patron satisfaction with table games. The relationship between perceived empathy and table game satisfaction was stronger for females than for males; the relationship between perceived winning and table game satisfaction was stronger for those with lower levels of formal education; and the relationship between table game satisfaction and game spending was stronger for table game players without children and for those residing near a casino.Originality/valueThis study provides an empirical analysis of the effects of perceived service quality at table games and perceived winning on table game players' satisfaction, brand affect, and game spending. The results of this study may be utilized to aid casino operators to better tailor their marketing efforts and improve returns on investments.

The Role of Fashion in the Characters of Online Games

Abstract This research study aims to discover the relationships among the fashion of characters, storytelling, and game satisfaction in Massive Multiplayer Online Role Playing Games(MMORPG) in order to examine the influence of the fashion of characters in games on storytelling and game satisfaction, and to identify the following constructs: fashion of characters, storytelling, and game satisfaction. The global game market has grown rapidly every year since the introduction of computer games. The size of the global game market in 2010 was 6 billion dollars, and the online game market captured 64.2% of the total market. The competition in the online game market has become increasingly fierce in South Korea. Millions of people now spend several hours per week on MMORPGs, which have several features that attract a large number of users. First, the world of MMORPGs is open and user-oriented. Many game users interact with each other in the same space and play games in their own way. MMORPGs also have continuous...

Revisiting the Satisfaction-Loyalty Relationship in the Sport Video Gaming Context: The Mediating Role of Consumer Expertise

The current study revisited the satisfaction-loyalty paradigm in a hedonic consumption context that involves a learning component. In particular, this study involved actual users (N = 328) of a specific sport video game (FIFA soccer), to examine the structural relationships among the constructs of: game satisfaction, hedonic attitudes toward the brand, gaming skill, and brand loyalty. Contrary to existing research in this area, SEM results indicated that customer satisfaction did not have a direct effect on loyalty. The relationship between game satisfaction and loyalty was mediated by positive brand attitudes and perceived gaming skill. The applied and theoretical implications of the findings are discussed along with limitations and future directions for research.

Applying the theory of HCI Usability App game satisfaction of the key design elements

Applying the theory of HCI Usability App game satisfaction of the key design elements

Customer Satisfaction With Game and Service Experiences: Antecedents and Consequences

Sport marketing researchers have generally studied two types of satisfaction at sporting events: game satisfaction and service satisfaction. One gap in the literature is studying the two types together. A model of the relationships between service quality, core product quality, game and service satisfaction, and behavioral intentions is proposed and tested. Data were collected from spectators at a professional baseball game in Japan (n = 283) and at two college football games in the United States (n = 343). The results in both Japan and the United States indicate that game atmosphere was a strong predictor of game satisfaction whereas stadium employees and facility access were the major antecedents of service satisfaction. Game satisfaction had a significant impact on behavioral intentions across the two settings, although the service satisfaction-behavioral intentions relationship was significant only in Japan. The research findings, managerial implications, limitations, and directions for future research are discussed.

프로야구 관람자의 관람동기가 정신집중, 시간적 개념인지결여, 경기만족에 미치는 영향

프로야구 관람자의 관람동기가 정신집중, 시간적 개념인지결여, 경기만족에 미치는 영향

An empirical analysis of online game service satisfaction and loyalty

In this study, we argue that there will have some factors affecting online game service satisfaction and loyalty. The purpose of this study is to understand an online game service model. This model contains several dimensions including experiential value, transaction cost, and service quality, the three antecedents of online game service satisfaction and loyalty and test the associations among the constructs in it. After surveying some players in Taiwan, we found that three antecedents have significant and positive effects on online game service satisfaction and which, in turn, significantly affect online loyalty. Especially, service quality has the relatively higher total positive effects on both online game satisfaction and loyalty. Meanwhile, online game satisfaction completely mediates the effects of these three antecedents on online loyalty. The findings imply that how to manage online game service quality better, provide more acceptable transaction cost, and offer more experiential value are the key ways for effectively enhancing players’ satisfaction with the online game service in order to retain their loyalty to the online game service system. Because to keep competitiveness of online game industry is hard to hard, we hope this model can provide online game corporate to select and adopt the key point what the online game corporate should choose and how to affect the key factors of online game service satisfaction and online loyalty in online game industry.