The CCGM theory of elastic atom–surface scattering, proposed by Cabrera, Celli, Goodman, and Manson [Surf. Sci. 19, 67 (1970)], is applied to the now-popular corrugated wall model of the scattering. Instead of the original ’’hard’’ wall, a ’’softer’’ wall, with finite potential step height, is used. The CCGM soft-wall results are compared with corresponding exact hard-wall results, for corrugations of the sinusoidal type and of other types, for example those with nondifferentiable corrugation functions. It is concluded that the CCGM soft-wall results agree well with the exact hard-wall results provided that neither the dimensionless corrugation amplitude nor the dimensionless atom wave number is too large, although no explanation of the reason for this agreement is given. The results are important because a typical exact calculation may be far more time consuming than is a typical CCGM calculation, particularly for the ’’nastier’’ corrugation functions.