Formal Level Research Articles

MÜASİR İNGİLİS DİLİNDƏ RƏSMİ VƏ QEYRİ-RƏSMİ YAZIŞMALARIN LİNQVİSTİK XÜSUSİYYƏTLƏRİ

Linguistic Features of Formal and Informal Letter Writing in Modern English Summary Letter writing is an important communication skill in both personal and professional settings. There are different types of letters, including informal letters to friends and family, and formal letters used in business and academic spheres. The article deals with understanding that the differences between informal and formal letters, the appropriate tone, language, and format are essential for effective letter writing. Formal and informal language serve different purposes. It`s important to know when formal or informal writing is expected as it helps a writer to connect with the reader or listener. Formal and informal English are two distinct styles of language usage that vary in their level of formality, vocabulary, sentence structure and tone. Key words: writing skills, formal letters, informal letters, abbrevations, jargons, audience

YENİYETMƏ MƏKTƏBLİLƏRİN SOSİALLAŞMASI

Socialization of Teens of School for Summary Article deals with the research of school’s social effectiveness are not high enough. There is considerable discrepancy between the formal level of education and the actual level. The social effectiveness of education not only depends on the amount and quality of the knowledge people receive, but also their degree of application, the practical realization of people's labor and social activities. Education is both symbolic and practical. The practical significance of education is reflected in specific knowledge, skills and abilities. Symbolism appears in the public domain of education. Key words: socialization of education, conflict-emotional relations, teenage identity formation, “imitation” and “dentification” mechanisms, socialization

Collective action typologies and their implications for policy targeting: The case of smallholder households from the central region of Kenya

Collective action initiatives (CAIs) are important in ameliorating the negative externalities in agriculture to promote social and economic development in Sub-Saharan Africa (SSA). However, the empirical basis exploring the context-specificity underpinning the CAIs is barely established. This study characterized the organizational attributes of the CAIs and their implications on policy targeting. The study employed mixed qualitative and quantitative approaches based on survey data drawn from 532 multistage randomly and proportionately sampled smallholder households, ten focus group discussions and two key informant interviews from the central region of Kenya. Multiple correspondence analysis and cluster analysis were used in exploring the organizational attributes of the CAIs. A multivariate probit model was employed to explore how organizational and household socio-economic characteristics influence participation patterns across the collective action typologies. The results revealed two typologies of collective action namely, efficiency and livelihood that were highly distinct in their level of formalization, membership composition, nature and scope of coordination, level of social capital, level of social networking and internal governance mechanisms. The households’ participation patterns across the efficiency and livelihood typology were differentially influenced by household demographics, farm and farming factors, assets, institutional and infrastructural factors. The findings suggest that a ‘one-size-fits-all’ collective action policy is inadequate and suggests a portfolio of context-specific collective action promotional policies. The policies would confer potential complementarities, synergistic and spillover effects in developing the CAIs to address multiple developmental objectives simultaneously.

Peran Mediasi Tax Knowledge dalam Hubungan Tax Education dan Tax Compliance

This research examines tax education which influences tax knowledge with the mediation of tax knowledge. Data from a survey of 130 individual taxpayers in Samarinda who had taken taxation courses through formal tertiary level education were analyzed using smartPLS, which produces findings that tax education and tax knowledge have a significant and positive effect on tax compliance, tax education has a significant and positive effect on tax knowledge, and tax education has a significant and positive effect on tax compliance through tax knowledge which is partial mediation. This research results in empirical evidence regarding the importance of tax education in increasing tax compliance. High tax compliance will help the government in terms of funding to carry out work programs that can ultimately improve people’s lives.

Optimizing animal care through compound feed management in Saudi Arabia

Proper animal feeding practices play a fundamental role in enhancing livestock health and maximizing output. Given the governmental restrictions on green fodder cultivation in Saudi Arabia (SA) due to water conservation efforts, the use of compound feed could serve as a viable alternative for livestock farmers. This study aimed to investigate livestock farmers' farming objectives, their feeding management strategies, and the uptake of compound feed in the country. Data from 650 randomly selected livestock farmers were collected through an online survey with the assistance of the Ministry of Environment, Water and Agriculture. The findings showed that most farmers raised sheep and goats for trade purposes using specialized farms and desert grazing. Alfalfa hay was widely used as a fodder along with barley grain. While approximately 47% of the farmers did not utilize compound feed, 44% reported its usage. Binary logistic regression analysis indicated that formal education, farming experience, and income level significantly influenced the adoption of compound feed among livestock farmers. These results underscore the critical role of education and financial resources in promoting the use of compound feed among livestock farmers in SA. It is recommended that government institutions should develop initiatives to educate farmers on proper animal nutrition practices and provide financial support to make compound feed more affordable for low-income farmers. The widespread use of compound feed has the potential to enhance livestock health and productivity, thereby positively contributing to the food security of SA.

“Thanks to my activists Friends”: a qualitative study of perspectives of young adults and professionals on the factors related to seeking support among victims of sexual violence in Spain

BackgroundSexual violence (SV) is a public health problem with high prevalence among the young population. The use of formal resources for SV care (e.g. institutional services) is low in this age group. This study applies a framework of health assets to identify the factors that positively influence the search for support for SV among young people, the functions of that support and the level of proximity as articulated by both young people and professionals.MethodsA qualitative study was conducted through 38 semi-structured interviews with young people and professionals from SV resource centers and/or care services for the young population in Spain. A thematic theoretical analysis was conducted, embedded in inductive insights emerging from the data, following a particular adaptation of the constant comparative method, under the grounded theory approach. This analysis was carried out by coding the interview transcripts with the support of Atlas.ti.ResultsYoung women identified assets, categorized as feminist, that they believe they are essential in the search for formal support services for SV. However, unlike young men, they considered the police and judicial system to be barriers and not assets. There were also differences between the young people and professionals in identifying assets. Young people also considered their partner and traditional media as health assets, in contrast to professionals who did not identify these as such valuable resources in the help-seeking process. Informal assets, such as family, friends and the internet are considered close resources. In contrast, specialized care services for gender-based violence/SV and the judicial and police systems were perceived as more distant resources among the young interviewees.ConclusionsThis study shows similarities and discrepancies among young women and men and SV response professionals in identifying assets for seeking SV support among youth. The study shows an inverse relationship between perceptions of proximity and the level of formality of the asset. This study also contributes to map the relationships and information exchanges between assets. It is advisable to inform professionals about the assets that professionals do not acknowledge, and about actions that allow young people to access formal resources.

Formal definitions and proofs for partial (co)recursive functions

Partial functions are a key concept in programming. Without partiality a programming language has limited expressiveness – it is not Turing-complete, hence, it excludes some constructs such as while-loops. In functional programming languages, partiality mostly originates from the non-termination of recursive functions. Corecursive functions are another source of partiality: here, the issue is not termination, but the inability to produce arbitrary large, finite approximations of a theoretically infinite output.Partial functions have been formally studied in the branch of theoretical computer science called domain theory. In this paper we propose to step up the level of formality by using the Coq proof assistant. The main difficulty is that Coq requires all functions to be total, since partiality would break the soundness of its underlying logic. We propose practical solutions for this issue, and others, which appear when one attempts to define and reason about partial (co)recursive functions in a total functional language.

Musical Psycho Performance

Although I love attending traditional classical music concerts, I have long felt that they missed certain aspects that would make them more relatable to the inner world of the audience. In this research exposition, I argue that this missing aspect is a social element and I guide the reader through a possible application of social themes to a classical music concert. On a formal level, I use the techniques of psychodrama – a form of group therapy – as a tool from which I borrow some fundamental concepts, along with the conception of characters, to understand how social themes can be addressed in a context in which multiple people connect to the same object. In this case, the object of common interest is the representation on stage. On a substantial level, I draw upon material I collected in my interviews with Clara Scarafia to study a social theme she has been directly involved with: suicide. The two levels are brought together in my pilot session, where I experiment through a sample of the complete performance I am designing and an audience questionnaire how psychodrama and the interview interact and influence one another. The goal is to show that the classical repertoire, with its complex emotional kaleidoscope and non-verbal language, can easily bear a social theme and enhance the collective reflection of relevant themes in our times.

Undergraduate and postgraduate students’ emails to faculty members: an impoliteness perspective

Abstract This study delves into the use of impoliteness strategies within emails sent by undergraduate and postgraduate students to their professors, aiming to discern the variance in their implementation based on (Culpeper and Hardaker’s. 2017. Impoliteness. In: Culpeper, Jonathan, Haugh, Michael and Daniel Kadar (eds.), The Palgrave handbook of linguistic (im) politeness, 199–225. Basingstoke: Palgrave) model. Data, comprising emails from University of Jordan students and semi-structured interviews, underwent analysis to identify impoliteness strategies and themes. Findings indicate a higher prevalence of impolite strategies among undergraduates, totaling 58 instances compared to 38 among postgraduates. Particularly, undergraduates exhibit a greater tendency toward positive impoliteness. Thematic analysis of interviews unveils three contributing factors: work experience, participation in writing skills courses, and familiarity with formality levels. Notably, undergraduates’ lack of work experience contrasts with postgraduates’, often impacting their email etiquette. Moreover, postgraduates’ extensive enrollment in writing courses during MA studies fosters a more formal approach in communication with professors. The study underscores implications for future research, emphasizing the need to explore these dynamics further. By comprehending the influences on students’ email behavior, institutions can devise tailored interventions to promote effective and respectful communication within academic setting.

Linguistic Variability across Four Generations of Basque Spanish Speakers

Abstract The present study uses the apparent-time construct to analyze cross-generational variability of the preverbal double negation construction (i.e., yo tampoco no voy a la fiesta ‘I’m not going to the party either’), traditionally cited as a regional characteristic of the Spanish spoken in the Basque Country. An acceptability judgment task and a semi-structured interview were carried out among four different age groups. The results show that speakers of the two older generations tend to accept and produce the regional construction significantly more than speakers of the two younger generations, who favor the Standard Spanish variant (yo tampoco voy a la fiesta ‘I’m not going to the party either’). It is suggested that this trend is mainly due to the participants’ different language contact situations (Thomason and Kaufman, 1988) and levels of formal education. Since older speakers grew up in a situation of shift via interference and with lower levels of formal education, they prefer the preverbal double negation construction, which was already a norm in the regional Spanish. However, younger speakers grew up in a language maintenance situation and have relatively high formal education levels, factors that have conditioned dialectal leveling in this case.

Survival and predictors of adult patients admitted to intensive care unit in Yekatit 12 Hospitals, Addis Ababa, Ethiopia.

Background In hospitals, one of the main service components is an intensive care unit (ICU) that provides aggressive therapy for critically ill and high-risk patients. The availability of ICU beds has been progressively growing in Africa, but many studies show that the ICU mortality rate is very high. However, many of those studies are only descriptive and focus on medical or surgical patients. This study includes patients from all wards except pediatrics. Methods A retrospective cohort study was carried out in the intensive care unit at Yekatit 12 Hospital, Ethiopia. The Kaplan-Meier method was used to describe the probability of survival in ICU stay. The Cox proportional hazard model was used for the multivariate analysis to determine the possible associations of predictor variables and to obtain the adjusted hazard ratios. A statistically significant association was declared at p <0.05 with a 95% confidence interval. Results The survival rate was 69.7% with a mortality rate of 30.3%. This study confirmed that the risk of mortality among ICU patients was the education status of the study participants, attending primary education was twice that of patients attending higher education with an adjusted hazard ratio (AHR) (AHR=2.097, 95% CI:1.081,4.067). Patients admitted to ICU because of shock were more than four times at risk of death compared to other causes (AHR= 4.51, 95% CI: 2.41, 8.45). The risk of mortality among ICU patients admitted because of brain injury was more than two times compared to other patients (AHR=2.77, 95% CI: 1.18, 6.47). Patients with respiratory failure were more than two times at risk of mortality (AHR=2.42, 95% CI: 1.19, 4.87). Conclusions The survival of ICU patients was low. Formal education level, patients admitted for shock, brain injury, and respiratory failure were found to be significantly associated with the survival of ICU patients.

New forms of employment: development of take-away delivery and urban–rural wage inequality

PurposeSince smartphones became ubiquitous, online grocery and food purchases through take-away delivery platforms have steadily increased in China. Nevertheless, whether the development of take-away delivery can ameliorate urban–rural wage inequality still requires further analysis. The purpose of this paper is to clarify whether this positive effect exists.Design/methodology/approachThis paper makes estimations based on city and individual levels combining the Chinese Household Income Project (CHIP) 2008, CHIP 2013, CHIP2018 survey data and the take-away delivery site data. At the city level, the Oaxaca-Blinder (O-B) decomposition method is employed to construct wage inequality index of urban and rural labors. At the individual level, this paper analyzes urban–rural wage differentials with high or low formal education level.FindingsThe rapid establishment of take-away delivery sites has resulted in an increase of 52.425 yuan on average in the annual wage of rural labors with low formal education level. When the cumulative number of sites increases by 1 unit, the annual wage inequality index decreases by 0.007 on average. Labors with the characteristics of rural household registration and low education can enjoy more dividends. Through inter-/within-industry decomposition, this paper elaborates formal education, age and cross-industry transfer as the main factors for the improvement of urban–rural wage inequality. Narrowing effect of wage differences between different groups in multiple sample slices also contributes to the mechanism analyses.Originality/valueTo the best of the author’s knowledge, this paper is the first to analyze the impact of take-away delivery development on the urban–rural wage inequality from the perspective of the establishment of take-away delivery sites. This empirical study will enrich the existing theoretical perspectives on urban–rural divide under the emergence of new forms of employment. The results indicate that new forms of employment represented by take-away delivery can not only promote economic growth, but also eliminate urban–rural inequality.

Epidemiological Distribution of Human Immunodeficiency Virus (HIV) among Residents of Port Harcourt Metropolis in Rivers State Nigeria

Background: Human Immunodeficiency Virus is a lentivirus, a member of Retroviridae family that causes Acquired Immune Deficiency Syndrome. Globally, it was estimated that about 0.7% adult, aged 15- 49 years are living with HIV, with a prevalence of about 1.4% in Nigeria. However, a challenge lies in the insufficient and unreliable data present in much of the epidemiological research conducted in various countries and states. Therefore, this study aims to tackle this issue by focusing on gathering comprehensive demographic data and examining the distribution's impact of HIV among the subjects. Aim: To examine the Epidemiological Distribution of HIV among Residents of Port Harcourt Metropolis in Rivers State, Nigeria. Methodology: A cross-sectional study was conducted in the Port Harcourt metropolis, involving adult participants aged 20 years and above selected by simple randomized method among outpatients attending the Rivers State University Teaching Hospital, Port Harcourt. A total of 392 individuals provided consent and were recruited at the hospital. The study investigated variables such as age, gender, marital status, education level and occupation. Samples were collected and examined using the ELISA method under aseptic conditions. Statistical analysis was performed using SPSS version 28, including the calculation of Mann-Whitney U and Kruskal-Wallis test values. Results: The overall study revealed a prevalence of 1.02%, with only 4 individuals testing positive. Participants were grouped based on various demographics: age (P= .503), gender (P= .142), educational levels (P= .028), marital status (P= .000), and occupation (P= .733), with corresponding p-values indicating significance levels (P<0.05=Significant, P>0.05=Not Significant). Two demographic categories showed statistical significance: marital status, with higher prevalence among singles than married individuals, and educational level, with higher prevalence among those with no formal education. Conclusion: This study showed low HIV prevalence in Port Harcourt. Marital and educational demographics impacted infection distribution such that married, single, and formal education level increases HIV risk. Health education, community HIV testing, consistent monitoring, and regular data updates are strongly advised as crucial measures in the fight against HIV infection.

A taxonomy of innovation spaces from the innovation networks lens

Collaborative innovation addresses intricate, multifaceted problems of a systemic nature involving a multitude of actors with diverse and often unknown expectations. To facilitate this collaboration, innovation spaces—such as Makerspaces, Hackerspaces, Fablabs, among others—have emerged as arenas where networks of actors interconnect and solidify. Understanding the diverse nature of these innovation spaces poses a challenge, particularly in distinguishing their specific characteristics and assessing how each contributes to fostering innovative networks. This article aims to address the question: how can we classify innovation spaces based on the innovation networks they constitute? To tackle this query, we initially conducted an in-depth exploration of various innovation spaces through web content analysis, scrutinizing their individual value propositions. Subsequently, employing innovation network theory alongside domain analysis methodology, we proposed a taxonomy designed to classify the distinct types of innovation spaces under scrutiny. Our taxonomy reveals three types of spaces—learn-and-explore, partner-and impact, and transitory—as well as convergent and divergent spaces, showing the diversity and complexity of networks they constitute. The findings also show that while the majority of innovation spaces unite diverse actors to drive collaboration and innovation, many resulting networks have a medium level of formality and are project-centric. These networks tend to be synthetic in nature, seeking to apply existing knowledge, and represent exploration networks wherein the adaptability and diversity of initiatives foster learning, the acquisition of new knowledge, and the development of fresh capacities through interactions.

Spectator as worker: the production film of Soviet Georgia in Mikhail Kalatozov’s Salt for Svaneti and A Nail in the Boot

ABSTRACT In this article, I argue that Mikhail Kalatozov’s Salt for Svaneti and A Nail in the Boot serve as examples of the production film and chart the evolving relationship of early Georgian cinema to Soviet (film) production. The term ‘production film’ here delineates a category of early Soviet films that focus predominantly on the production process. I provide a framework for reading Kalatozov’s films as production films within the history of the Georgian Film Studio, tracing the influence of Sergei Tret’iakov and his writings on the production screenplay, as well as within contemporary research on industrial film as a genre, which has tended to overlook Soviet cinema. On a formal level, I interpret scenes of the production process as organised according to the worker’s gaze in the discussed films. The worker’s gaze functions as a device to entice the spectator, imagined as a worker, to participate in and reflect on socialist construction. Reading Kalatozov’s Salt for Svaneti and A Nail in the Boot as production films complicates the centre-periphery model and the standpoint of national cinema in the context of Georgian cinema’s emergence as a significant force in Soviet film production.

Tackling precarity and disadvantage: an analysis of mentoring provision within the UK’s creative industries

How can the UK’s creative industries become better, more responsible employers in the face of continual challenges including endemic precarity, the Covid-19 pandemic and the cost of living crisis? What roles can mentoring play? Several studies have demonstrated the value of mentoring within creative enterprises in relation to both personal career development and increasing equitable access to creative occupations. However, these accounts offer only a limited depiction of the huge variety of mentoring practice which exists across the variegated set of industries which constitute the UK’s creative sector. This article draws upon survey data generated in 2022 by an interdisciplinary research project which was supported by an industry policy body. We examine mentoring as a set of developmental, helping relationships, primarily at the formal initiative level across all sectors of the creative industries in the UK. Our investigation offers a new understanding of the nature of mentoring programme provision and the challenges the creative industries face in developing sustainable mentoring programmes since the Covid-19 pandemic. The findings indicate that while many mentoring initiatives are instigated to tackle the barriers of inequality for new entrants and existing employees, their outcomes are often compromised by sectoral precarity in the creative industries.

Changes in mental distress among employees during the three years of the COVID-19 pandemic in Germany.

The COVID-19 pandemic changed the future of work sustainably and led to a general increase in mental stress. A study conducted during the second and third pandemic wave with a retrospective survey of the first wave among 1,545 non-healthcare workers confirmed an increase in anxiety and depression symptoms and showed a correlation with the occupational SARS-CoV-2 infection risk. This online follow-up survey aims to examine changes in mental distress as the pandemic progressed in Germany and to identify factors influencing potential changes. Longitudinal data from 260 subjects were available for this analysis. Mental distress related to anxiety and depression symptoms, assessed by the Patient Health Questionnaire-4 (PHQ-4), and occupational risk factors were solicited at the end of 2022 and retrospectively at the fifth wave. Categorized PHQ-4 scores were modelled with mixed ordinal regression models and presented with odds ratios (OR) and 95% confidence intervals (95% CI). A previous diagnosis of a depressive or anxiety disorder was a strong risk factor for severe symptoms (OR 3.49, 95% CI 1.71-7.11). The impact of occupational SARS-CoV-2 infection risk on mental distress was increased, albeit failing to reach the formal level of statistical significance (high risk OR 1.83, 95% CI 0.59-5.63; probable risk OR 1.72, 95% CI 0.93-3.15). Mental distress was more pronounced in those with a previous diagnosis of anxiety and depression. Confirmed occupational risk factors were protective measures against occupational SARS-CoV-2 infection perceived as inadequate, chronic work-related stress, overcommitment, reduced interactions with fellow-workers, and work-privacy conflicts. The pandemic had a negative impact on anxiety and depression symptoms among the studied non-healthcare workers, particularly early in the pandemic, although this effect does not appear to be permanent. There are modifiable risk factors that can protect workers' mental health, including strengthening social interactions among employees and reducing work-privacy conflicts.

Early Postnatal Care Utilization and Associated Factors Among Women Who Give Birth in the Last Six Weeks in Hosanna Town, Southern Ethiopia, 2022.

Background: The early postnatal period is defined as the first 48 h to 7 days after delivery. The early postnatal visit is especially the most critical time for the survival of mothers and newborns, particularly through early detection and management of postpartum complications. Despite the benefits, most mothers and newborns do not receive early postnatal care services from healthcare providers during the critical first few days after delivery. Objectives: This study is aimed at assessing the prevalence of early postnatal care utilization and associated factors among mothers who gave birth within the last 6 weeks in Hosanna town, Southern Ethiopia, from April 20 to May 30, 2022. Method: A community-based cross-sectional study was conducted in Hadiya Zone, Hosanna town, Southern Ethiopia. A simple random sample technique was used to recruit 403 mothers who had given birth in the previous 6 weeks from a family folder. Data was collected through face-to-face interviews using a standardized questionnaire. Binary logistic regression was used to assess the association between outcomes and explanatory variables, and the strength of the association was interpreted using an odds ratio with a 95% confidence interval. In our study, p values of 0.05 were considered statistically significant. Results: The prevalence of early postnatal care utilization among mothers who gave birth within 1 week of the study area was 25.8% (95% CI: 21.7-30.0). No formal and primary educational level of husband (AOR = 0.05, 95% CI: [0.02, 0.16]), antenatal care follow-up (AOR = 2.13, 95% CI: [1.11, 4.1]), length of hospital stay before discharge (≥24 h) (AOR = 0.3, 95% CI: [0.16, 0.55]), and information about early postnatal care utilization (AOR = 3.08, 95% CI: [1.72, 5.52]) were factors significantly associated with early postnatal care utilization. Conclusion: In comparison to World Health Organization standards, the study's overall prevalence of early postnatal care utilization was low. Early postnatal care use was significantly associated with antenatal care follow-up, the husband's educational level, knowledge of early postnatal care use, and length of stay at the health institution following birth. As a result, the strength of health facilities is to improve service provision, information education, and communication.

INTERNATIONALIZATION OF SOFTWARE AND ITS LOCALIZATION INTO UKRAINIAN

The article explores the effects of the internationalization process on adapting software for the Ukrainian locale, emphasizing the linguistic, communicative, and socio-cultural challenges encountered by localizers and translators. It also discusses the strategies employed to address these challenges, considering the unique characteristics of the product and the production processes involved in adapting software for various markets. The study relies on the localized versions of software from Microsoft and Google, along with an examination of their style guides. The goal of the research is to assess the impact of internationalization on the adaptation of software for the Ukrainian audience by delineating strategies and identifying key localization issues. Comparative and contextual analysis methods are used to examine the original and localized versions of the software. The findings from the analysis of supporting documentation and Ukrainian localized products demonstrate that localization is a multifaceted process designed to adapt a product based on the interaction between differenlocales. The interaction properties humans and software to meet the specific requirements and characteristics of influence the architecture and textual elements of the software, as well as the sequence of operations necessary for adaptation to specific locales. Throughout the internationalization of software and the preparation of materials for further localization, certain elements are identified as vulnerable due to linguistic, communicative, and socio-cultural factors, which can present challenges during adaptation to local needs. The linguistic issues associated with Ukrainian localization stem from the specific alphabet system and grammatical features of the Ukrainian language. Communicative aspects determine the level of formality in the software's interaction with Ukrainian users. The socio-cultural characteristics of the Ukrainian locale are the most dynamic and, therefore, may not be fully encapsulated in localization guidelines. The analysis of the auxiliary documents provided to localizers illustrates the developers' commitment to delivering high-quality localized software to Ukrainian users. This commitment is achieved by identifying and addressing the linguistic, communicative, and socio-cultural elements that play a crucial role in successful localization.

The Triangle of Language Use: A Corpus-Based Analysis of Hotel Responses to Reviews

Mastery of the art of crafting online reviews and responses is essential as a valuable additional tool for enhancing learners’ English proficiency in specialised contexts. This study aims to: 1) Examine the formality levels in crafting reviews and responses; 2) Explore face-threatening acts utilised in reviews and politeness strategies employed in responses; and 3) Uncover moves and steps in composing reviews and responses. Data was collected from the Top 25 Hotels in the World in 2022 according to Tripadvisor.com. Six distinct corpora were formed, comprising positive, negative, and mixed reviews, along with corresponding responses, resulting in 87,973 tokens. Findings show reviewers leaned towards casual language (85.87%), while respondents used a consultative style (82.67%) in their responses. The shift from casual to consultative occurred most frequently (70.67%). For politeness, admiration (73.07%) and expressions of complaints/reprimands (64.53%) were common in reviews. In responses, strategies like offering, promising, or giving gifts (72.00%) and apologising and begging for forgiveness (50.40%) were prevalent. Reviews used three moves and ten steps, while responses employed six moves and 16 steps. These insights can be integrated into ESP classrooms to enhance review and response writing skills effectively.