Food security governance is broadening and diversifying, resulting in organizations coming together in novel collaborative actions, despite little history of working together. Alternative food initiatives coexist alongside traditional charitable, emergency-based approaches. Tensions can arise between approaches and collaborating organizations due to differences in philosophy, priorities, constraints and practices. There is limited knowledge on how converging interests are interacting with one another within shifting landscapes of collaborative intervention, or the experiences of governance stakeholders involved. Through in-depth interviews this case-study examines the experiences of diverse stakeholders involved in a novel food security coalition and their perceived benefits, challenges, tensions and lessons learned. Benefits included greater communication, information sharing, understanding of diverse needs, more frequent and customized referrals, and the development of a community food centre that has increased access to affordable fresh produce in inclusive manners. Simultaneously changes in governance have produced turf wars and competition over resources. We reveal the importance of sensitivity when advocating for food system reforms to avoid ‘villainizing’ organizations that have been supporting those in need through charitable means, or further marginalizing populations who may perceive less access barriers when using food banks. Our findings suggest perceptions on what it means to provide ‘dignified’ food access vary according to unique needs and lived experiences, and one delivery model is likely inappropriate. Food banks and alternative food initiatives serve unique roles and efforts should be made to ensure they can co-exist and that those with lived experience play an influential role in changing food governance systems.