The modern museum performs a large number of functions, among which it is worth emphasizing those that affect the formation of the worldview of youth, as well as the preservation and development of civil society as a whole. The National Museum of the Holodomor-Genocide highlights the history associated with social trauma, which makes the choice of methods and approaches used to carry out this mission become even more important. Therefore, the purpose of the article is to show the ways of interaction with visitors of different ages, which are used in the work of the educational department of the Holodomor Museum. The study provides an overview of the main types of educational activities for schoolchildren offered by the Museum. The main objectives of these activities are familiarization with the problem of protecting human rights, analysis of sources on the history of the Holodomor (photos, posters, diaries, eyewitness accounts of genocide and archival documents), formation of critical thinking skills (in particular, the ability to recognize fakes in the media) and drawing attention to the importance of studying one‘s own family history. Also the article tells about the emphases that are significant while working with children and teenage audiences and talking about traumatic events. Great attention is paid to interactive tools of working with visitors in the museum, in particular the use of video, animation, and other media tools when creating online tours and lessons. Online work with visitors has become especially relevant since 2020. For this purpose, we adapted some educational lessons and created tours in an online format, which consist of communication with the guide and watching a pre-prepared video tour. Such tours are created in two versions, in accordance with the age of students (6–12 years old and over 13 years old). The video tour for teenagers and adults uses historical documents, photographs, fragments of newsreels and video testimonies of Holodomor witnesses, as well as exhibits from the museum collection and stock materials. To develop lessons for younger students, the means of playing and storytelling were used, and the video tour for children 6–12 years old was illustrated with the help of sand animation, which allows showing the exposition and telling about the Holodomor to younger listeners without hurting them. Keywords: Holodomor Museum, Holodomor, communication, online tours, educational tours and lessons, museum audience, accessibility
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