Flexible Work Arrangements Research Articles

The Influence of Workload and Work Environment on Employee Job Satisfaction

Abstract: This research brief examines the influence of workload and work environment on employee job satisfaction. Job satisfaction is an important driver of retention, productivity and organizational success, yet the specific factors that impact it are complex. The brief reviews literature regarding the quantitative and qualitative aspects of workload, including volume, demands, controllability, and their mixed effects on satisfaction depending on employee and job characteristics. Key dimensions of the work environment explored are physical conditions, social interactions, and organizational culture. An integrated approach is proposed to balance workload challenges with support mechanisms and control. Practical recommendations are provided for workload distribution, flexible work arrangements, team collaboration, ergonomic workspace, communication, and satisfaction measurement. The brief synthesizes knowledge on workload, environment and satisfaction to inform human resource practices aimed at fostering engagement and performance.

Assessment of Worker Satisfaction with Special Emphasis on Gig Economy: Workers, Work and Platform Perspective

The gig economy has revolutionized the modern workforce, offering them a flexible work arrangement but also raising concerns about worker satisfaction. This study explores the satisfaction levels of gig workers, examining the factors that influence their satisfaction and comparing them to traditional employees. A mixed-methods approach was employed, combining survey of 200 platform workers aimed at collecting information to fill gaps in rights and renumeration, for the benefit of platform workers. Data collection was made by using online survey and face to face interviews methods. Results indicate that these workers experience unique satisfaction challenges, including income instability, lack of benefits, and limited career advancement opportunities. The gig economy is a quickly growing phenomenon in which people work in a variety of full-time, part-time, freelance, and temporary capacities using online platforms. The study identifies key predictors of worker satisfaction, including job control, social support, and perceived fairness. The findings have implications for organizations, policymakers, and gig workers themselves, highlighting the need for tailored support systems and regulations to enhance satisfaction and well-being in the gig economy

The Influence of Compensation and Work Flexibility on Employee Retention with Employee Engagement as A Mediating Variable in The Millennial and Z Generations in Tangerang

This study investigates the influence of compensation and work flexibility on employee retention among Millennial and Generation Z workers in Tangerang, Indonesia, with employee engagement serving as a mediating variable. Utilizing a quantitative approach with structural equation modeling, data were collected from 152 employees through online questionnaires. The results reveal that both compensation and flexibility significantly impact employee retention, with compensation exhibiting a stronger effect. Employee engagement was found to partially mediate these relationships, amplifying the impact of both factors on retention. Notably, compensation demonstrated a more pronounced influence on both engagement and retention compared to flexibility. These findings provide crucial insights for organizations seeking to retain younger talent, emphasizing the need for competitive compensation strategies balanced with flexible work arrangements. The study contributes to the understanding of evolving workforce dynamics in emerging markets and offers practical implications for human resource management in the context of generational workplace preferences.

A Study on Workplace Flexibility and Job Quality in the Gig Economy: Perspective from Workers and Employers

A Study on Workplace Flexibility and Job Quality in the Gig Economy: Perspective from Workers and Employers

How to Collaborate Without Burning Out

Abstract: This article examines the challenge of collaboration burnout in the modern workplace and provides recommendations for leaders to facilitate productive collaboration without overwhelming employees. Drawing on research and the author's experience as an organizational consultant, key drivers of burnout are identified as excessive and inefficient meetings, unclear collaboration expectations, and poor work-life integration. Five practical recommendations are outlined for leaders to mitigate these risks, including establishing clear collaboration guidelines, fostering an efficiency culture, empowering autonomy through flexibility and trust, encouraging flexible work arrangements, and modeling good work-life harmony. The recommendations are brought to life through examples of their application in contexts like law firms, software companies, and advertising agencies. The article argues that a balanced, human-centered approach to collaboration considering employee well-being is critical for organizations to sustain engaged, innovative teams over the long-term.

Work-life balance mediating stress and quality of life in academics during COVID-19 in Malaysia.

Following the implementation of the Movement Control Order (MCO) during the coronavirus disease 2019 (COVID-19) pandemic, academicians from the universities in Malaysia needed to ensure that the quality-of-service delivery to the stakeholders is undisturbed by adopting new challenging norms. This compromises the work-life balance (WLB), causes more stress and potentially affects their quality of life (QoL). This study investigates how perceived stress (PS) impacts the QoL of Malaysian academicians during the COVID-19 pandemic, focusing on the mediating role of WLB. Academics working in Malaysia during COVID-19 pandemic. A cross-sectional study, using a voluntary response sampling method, was conducted among 417 academicians from universities in Malaysia in September 2021. A self-reported online questionnaire, measuring PS, WLB and QoL, was distributed. The QoL scored a mean of 50 (standard deviation [s.d.] = 9.84), PS scored a mean of 24.26 (s.d. = 8.19) and WLB had a mean score of 51.12 (s.d. = 18.73). Work-life balance was a significant mediator of PS and QoL (β = -0.43, 95% confidence interval [CI] = -0.52 to -0.35, p = 0.0001). Perceived stress was a significant predictor of WLB (β = 1.62, p = 0.0001). Institutions should consider implementing flexible working arrangements, and providing workshops on crisis management, time management, and resilience. Stress coping methods are recommended for enhancing WLB among academicians. This study contributes to the pool of evidence to support intervention strategies and policy recommendations aimed to enhance well-being.

Child rearing workplace policy for working mothers

Introduction: Straddling work and childcare harms working moms' health, potentially their children too. To address this, child rearing workplace policies are needed. These would promote work-life balance and ensure both mothers' and children's well-being, ultimately protecting pregnant and parenting women at work. Objective: This study aims to explore the gaps between available child rearing workplace policy for working mothers and the implementation on the field while taking its implications into account. Methods: We reviewed literature from PubMed electronic database. Predefined keywords were developed and chosen. Relevant articles were filtered according to the inclusion and exclusion criteria. Furthermore, all articles were reviewed independently and those that match were included and charted through Microsoft Excel based on each articles’ characteristics. Results: There are 13 workplace policies related to childcare for working mothers in the included articles. The most common policy was paid maternity leave. Other frequently mentioned policies included lactation support and facilities, flexible work arrangements, and daycare facilities. All policies have different implementation rates and implications to both working mothers and their children. Conclusion: Supportive child rearing policies at work benefit everyone: employers, employees, and their families, leading to a better nutritional and health status, hence increase overall quality of life.

Unveiling workplace safety and health empowerment: Unraveling the key elements influencing occupational injuries

Introduction: Millions of workers globally experience work-related injuries, leading to fatalities, injuries, job loss, and wider societal implications. This study utilizes both the U.S. database and the General Social Survey (GSS) to delve into the factors linked to occupational injuries. Methods: In this study, 30 questions from the GSS between 2002 and 2014 were used. The sample included 5,914 workers from various sectors, distributed between both female and male, and were of 18 years and above. The analysis encompasses several dimensions: demographics, job-related characteristics, administrative factors, and health and safety measures. The study particularly focuses on assessing the prevalence of three common work-related injuries: nonfatal injuries, back pain and arm pain. Logistic regression models were constructed to gauge the effects of identified factors. Results: Significant insights emerge from the analysis. Factors such as age, gender, race, working hours, overtime work, trust in management, coworker support, and workflow smoothness were identified as having notable impacts on work-related injuries. For each model, the study quantifies these impacts through odds ratio and relative effects. For example, in the nonfatal injuries model, the relative effects of age showed that workers aged 65 years or older experience a 2.56% decrease in the frequency of nonfatal injuries compared to younger workers. Furthermore, in the back pain model, the estimated odds of having back pain in males are 0.90 lower than that in females. Moreover, in the arm pain model, workers who have sufficient time to complete their tasks have estimated odds of experiencing arm pain that are 0.85 lower than those who don’t have adequate time, etc. Conclusions: Understanding the intricate interplay of various factors influencing workers’ safety and health is vital for addressing occupational injuries. By addressing these factors, there’s potential for reducing work-related injuries, enhancing work environment, and minimizing costs. Practical Applications: Organizations can use the study’s findings for reducing work related injuries. Flexible work arrangements, tailored training programs, and ergonomic improvements might highlight factors such as age, gender, and working hours. Enhancing communication, fostering a positive work culture, and prioritizing safety and health measures could reduce risks associated with trusting management and coworker support. Cost-benefit analysis and continuous monitoring ensure these interventions’ effectiveness, reduce back and hand pain incidents, minimize cost, and create safer workplaces, thereby boosting the overall well-being of workers and organizational success.

Psychological well-being and job performance of nurses and midwives amidst COVID-19 in Ghana; a multi-group analysis.

The purpose of this study was to examine the effect of psychological well-being on job performance among nurses and midwives in rural and urban hospitals in Ghana amidst COVID-19. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 262 nurses and midwives in two selected hospitals in the Central Region of Ghana. The Structural Equation Modelling was used to analyze the data collected. The results revealed that the levels of psychological well-being and job performance were high in both hospitals amidst the pandemic. Further, it was observed that although psychological well- being had significant influence on job performance among the nurses and midwives in both rural and urban communities, the effect was more significant in the urban settlements. Given these findings, the study recommended that in order to effectively improve the job performance of nurses and midwives, management must adopt policies such as, flexible work arrangements, leave policy, and counselling services to support their psychological well-being.

Flexibility Stigma Across Europe: How National Contexts can Shift the Extent to which Flexible Workers are Stigmatised

Although flexible working has expanded rapidly, especially during the pandemic, biased views against flexible workers – namely, flexibility stigma - are still prevalent and returning. Flexibility stigma hinders worker’s take up of flexible working arrangements and can make flexible working arrangements result in negative outcomes for worker’s well-being and productivity. This study examines how national cultural and policy contexts shape flexibility stigma levels within a country. We use a multilevel approach using the Eurobarometer dataset of 2018, covering 28 European countries, matched with national level aggregate data on policy and culture. Results show that in countries with a more work-life balance work culture and egalitarian gender norms, we see less prevalence of flexibility stigma. Similarly, in countries with generous family-friendly policies, workers are less likely to have negative perception towards flexible working. Finally, stronger bargaining positions of workers, may it be through stronger union power or through better labour market conditions, helps remove stigmatised views around workers who use flexible working arrangements. This study evidences the importance of contexts that shape views around flexible working, to help us better understand policy changes needed to ensure better flexible working practices.

Flexible working arrangements on employee well-being concerning the mobile telecommunication industry

PurposeThe well-being of employees is very crucial, especially for the survival and sustainability of the mobile telecommunication industry and thus, the deployment of flexible working arrangements becomes paramount for managers and industry practitioners to implement. This research aimed to assess the impact of flexible working arrangements on employee well-being within the mobile telecommunication industry.Design/methodology/approachUtilizing multiple linear regression analysis, the research tested hypotheses to examine the significance of the relationships. Grounded in the Border Theory of Balanced Work, the study sought to explore the relationship between flexible working arrangements, including flextime schedules, compressed workweeks and telecommuting and various dimensions of employee well-being.FindingsThe results of the study demonstrated a statistically significant positive effect of flexible working arrangements on employee well-being within the mobile telecommunication industry. It concluded that flexible working arrangements that are measured with a flextime schedule, a compressed workweek and telecommuting improve employee well-being through psychological well-being, social well-being and workplace well-being.Originality/valueThis research contributes to the existing body of knowledge by establishing a positive connection between flexible working arrangements and employee well-being in the context of the mobile telecommunication industry. Managers of telecommunication firms should continue with the implementation of flexible working arrangements to enhance the well-being of their employees. The study provides valuable insights for both scholars and industry practitioners, emphasizing the significance of continued implementation of flexible working arrangements to promote and sustain the well-being of employees.

How do proactive employees reduce work-family conflict? Examining the influence of flexible work arrangements

PurposeWe examined who is more likely to use flexible work arrangements (FWAs) to alleviate work-family conflict (WFC) and under what conditions the use of FWAs actually reduces WFC.Design/methodology/approachWe tested the model using survey data collected at two time points from 217 employees.FindingsProactive employees are more likely to use flextime to alleviate WFC (b = −0.03; 95% biased-corrected CI: [−0.12, −0.01]) and this mediation relationship is not moderated by their level of low work-to-nonwork boundary permeability. In addition, only when proactive employees have a low work-to-nonwork boundary permeability does their use of flexplace alleviate WFC (b = −0.07, 95% bias-corrected CI: [−0.1613, −0.0093]).Originality/valueWe expand our understanding of who is more likely to utilize FWAs by identifying that employees with proactive personality are more likely to use flextime and flexplace. We also advance our understanding regarding the conditions whereby FWA use helps employees reduce WFC by identifying the moderating role of work-to-nonwork boundary permeability on the relationships between both flextime and flexplace use on WFC.

Will they always be living the Sisyphus punishment? The triple whammy for racialized women: a qualitative investigation of primary care researchers in Canada

Existing literature overlooks the role of gender and race on research productivity, particularly in the context of primary care research. This study examines how gender and race influence the research productivity of primary care researchers in Canada, addressing a gap in existing literature. Qualitative, descriptive methods were used, involving 60-min interviews with 23 Canadian primary care researchers. 13 participants were female (57%) and 10 participants (43%) were male. Fourteen participants were White (non-racialized; 61%), 8 were racialized (35%) and 1 did not comment on race (4%). Reflexive thematic analysis captured participant perceptions of factors influencing research productivity, including individual, professional, institutional, and systemic aspects. Systemic bias and institutional culture, including racism, sexism, and unconscious biases against racialized women, emerge as key barriers to research productivity. The parenting life stage further compounds these biases. Barriers include lack of representation in faculty roles, toxic work environments, research productivity metrics, and exclusion by colleagues. Participants indicated that institutional reforms and systemic interventions are needed to foster a diverse, equitable, and inclusive environment. Strategies include recruiting equity-focused leaders, increasing representation of racialized female faculty, diversity training, mentorship programs, providing meaningful support, flexible work arrangements, and protected research time. Sponsors can offer more targeted grants for female and racialized researchers. Adjusting metrics for gender, race, parenthood, and collaborative metrics is proposed to enhance diversity and inclusion among researchers. This study underscores the importance of addressing systemic bias at institutional and systemic levels to create a fair and supportive environment for primary care researchers. A multitude of strategies are needed including increasing representation of racialized female faculty, creating supportive and psychologically safe work environments, and public reporting of data on faculty composition for accreditation and funding decisions. Together, these strategies can alleviate the triple whammy and free these researchers from the Sisyphus Punishment - the absurdity of being asked to climb a hill while pushing a boulder with no hope of reaching the top. College of Family Physicians of Canada.

The Role of Psychological Empowerment in Mediating the Relationships between Flexible Working Arrangements and Innovative Work Behavior

In today's dynamic work environment, the rise of flexible working arrangements and psychological empowerment has sparked a keen fascination with exploring how these new approaches drive employee innovation. This study examines the role of psychological empowerment in mediating the relationship between flexible work arrangements and innovative work behavior. A quantitative approach was used with a cross-functional method. A total of 255 employees in Indonesia took part in the research by filling in instruments via Google Forms. The convenience sampling technique was implemented in this study, focusing on those with at least one year of experience in organizations with hybrid or flexible work designs. Data were analysed using SMART PLS 4.0. The results showed that psychological empowerment fully mediated the relationship between flexible work arrangements and innovative work behavior. These findings suggest that organizations should focus on designing flexible work arrangements that encourage psychological empowerment in individuals, which may ultimately lead to increased innovative work behavior.

Negotiating Work and Family Spheres: The Dyadic Effects of Flexible Work Arrangements on Fertility Among Dual-Earner Heterosexual Couples

Academics and policymakers have suggested making flexible work arrangements (FWAs) the default in workplaces to promote a family-friendly workplace culture conducive to having and raising children. However, systematic research investigating how FWAs, as a long-term approach to negotiating work–family spheres, are related to fertility among dual-earner heterosexual couples is limited. Drawing on the linked-lives perspective, we theorize the relationship between FWAs and fertility among couples and potential variation depending on the interplay of both spouses’ work and family characteristics. We test our hypotheses using longitudinal couple-level dyadic data in the United Kingdom (2010–2022). We find that although FWA availability alone is unrelated to fertility, wives’ (not husbands’) FWA use is significantly associated with a higher probability of experiencing a first birth. Moreover, the effect of wives’ FWA use is particularly pronounced when both spouses work in professional and managerial occupations and when husbands contribute a larger proportion of income and at least equal housework. This study reveals a gendered effect of FWAs on fertility across work–family arrangements, deepening our understanding of couple-level dynamics in the fertility process.

Veterinary students are willing to accept job flexibility by trading off some salary.

To determine the value veterinary students place on nonpecuniary job benefits related to working arrangements. 381 companion animal-focused veterinary students at 14 US veterinary colleges. We employed a survey with a choice-based conjoint experiment. The experimental data were analyzed with a random parameter logit model, from which willingness to accept was calculated. The results indicated that students would prefer working 4 days a week and closer to 40 hours per week, with 13 days of paid time off. Flexible working arrangements were valued from approximately $1,500 to $3,400, depending on the attribute being analyzed. Paid time off was most highly valued. These results will help employers better identify the current preferences of soon-to-be associate veterinarians and can match job offer/working arrangements to enhance recruitment and retention within veterinary practices.

‘Gout was like the boss’. A qualitative study exploring the impact of gout on employment

ObjectivePrevious research has identified that gout impacts various domains of daily life. However, there have been no qualitative studies focusing on employment. This study aimed to understand the impact of...

Exploring the Potential of Virtual Immersive Workspaces: Benefits, Limitations, and Implications

Since the 1970s, telecommuting has generated significant interest among academics and practitioners alike. However, the topic of flexible working arrangements has become more relevant lately, particularly due to the COVID-19 pandemic. As digital technologies continuously advance, immersive workplaces facilitated by technologies such as virtual reality (VR) become more appealing. This article examines the phenomenon of virtual immersive workspaces and their impacts on organizations. It provides insights into the emerging trends driving subsequent immersive technologies that not only foster competitive advantages in the Web3 era but also shed light on the challenges that organizations face in this context. The findings emphasize the key advantages and limitations of implementing VR in the workplace as well as the importance of purposefully designing a set of tools for remote workers.

Investigating the Effects of Workplace Flexibility on Justice for People with Disabilities

Investigating the Effects of Workplace Flexibility on Justice for People with Disabilities

National family policies and the association between flexible working arrangements and work-to-family conflict across Europe

Objective: This paper explores how national family policies moderate the association between flexible working arrangements and work-to-family conflict across countries. Background: Although flexible working is provided to enhance work-family integration, studies show that it can in fact increase work-to-family conflict. However, certain policy contexts can help moderate this association by introducing contexts that enable workers to use of flexible working arrangements to better meet their family and other life demands. Method: The paper uses the European Working Conditions Survey of 2015 including data from workers with caring responsibilities from across 30 European countries. It uses a multilevel cross-level interaction model to examine how family policies, such as childcare and parental leave policies, can explain the cross-national variation in the association between flexible working arrangements, that is flexitime, working-time autonomy, and teleworking, and work-to-family conflict. Results: At the European average, flexible working was associated with higher levels of work-to-family conflict for workers, with working-time-autonomy being worse for men’s, and teleworking being worse for women’s conflict levels. In countries with generous childcare policies, flexitime was associated with lower levels of work-to-family conflict, especially for women. However, in countries with long mother’s leave, working-time-autonomy was associated with even higher levels of work-to-family conflict for men. Conclusion: The results of this paper evidence how flexible working arrangements need to be introduced in a more holistic manner with possible reforms of wider range of family policies in order for flexible working to meet worker’s work-family integration demands.