OPEN ACCESSJune 20, 2011Esther Hines: Culturally Competent Collaboration to Manage Diabetes Gail Marion, Carol Hildebrandt, BA, Sonia Crandall, PhD, MS, Julienne Kirk, PharmD, CDE Gail Marion Wake Forest School of Medicine of Wake Forest Baptist Medical Center Google Scholar More articles by this author , Carol Hildebrandt, BA Wake Forest University School of Medicine Google Scholar More articles by this author , Sonia Crandall, PhD, MS Wake Forest University School of Medicine Google Scholar More articles by this author , Julienne Kirk, PharmD, CDE Wake Forest University School of Medicine Google Scholar More articles by this author https://doi.org/10.15766/mep_2374-8265.8368 SectionsAbout ToolsDownload Citations ShareFacebookTwitterEmail AbstractThis resource is an 11-minute video with Facilitator Guide designed to be used formatively to instruct providers and health professions learners how to apply culturally responsive, patient-centered communication skills to effectively counsel patients on blood sugar control and weight loss. The video is not intended to portray a perfect provider-patient interview but rather an effective encounter to begin to address short- and long-term lifestyle strategies for improved patient health. Learners are encouraged to use the “6As” (Agenda Set, Assess, Advise, Agree, Assist, Arrange) and to consider the patient's health literacy level in exploring her perspective and negotiating a plan that will help her to more effectively address necessary lifestyle changes. The video was evaluated by three standardized patient instructors with experience as both a standardized patient for a diabetes counseling case and an instructor providing feedback using the Diabetes Risk Factor Interview Scale (DRFIS). Interrater reliability on the 12 DRFIS domains averaged 4.5. The resource can be used with a wide variety of health professions learners. It has been used for orientation to basic communication and counseling skills for first-year physician assistant students, in preparation for a diabetes counseling standardized patient encounter, and to introduce third-year medical students in the family medicine clerkship to effective counseling skills. Educational Objectives By the end of this session, learners will be able to: Recognize social determinants of health and other underlying factors related to being an African American woman.Recognize effective diabetes and weight loss counseling skills.Assess signs of health literacy challenges for the patient.Understand the complex set of factors that affect a patient's reticence to change.Identify the importance of diet and food preferences in a patient's life.Develop practical methods for effective patient-centered diabetes counseling that attends to the patient's culture in a respectful manner.Develop confidence-building strategies to help the patient make and sustain successful lifestyle changes. Sign up for the latest publications from MedEdPORTAL Add your email below FILES INCLUDEDReferencesRelatedDetails FILES INCLUDED Included in this publication: Esther Hines Facilitator Guide.doc VIDEO_TS Folder To view all publication components, extract (i.e., unzip) them from the downloaded .zip file. This publication includes large downloadable files. If you experience difficulty downloading these files, please contact [email protected] to receive a free DVD version via mail. Download editor’s noteThis publication may contain technology or a display format that is no longer in use. CitationMarion G, Hildebrandt C, Crandall S, Kirk J. Esther Hines: Culturally Competent Collaboration to Manage Diabetes. MedEdPORTAL. 2011;7:8368. https://doi.org/10.15766/mep_2374-8265.8368 Copyright & Permissions© 2011 Marion et al. This is an open-access publication distributed under the terms of the Creative Commons Attribution-NonCommercial license.KeywordsDiabetes ManagementBlood Sugar ControlWeight ManagementHealth Equity ResearchCounselingDiabetes Insipidus Disclosures None to report. Funding/Support None to report. Loading ...