The study investigates how specific edits, the selection of copy editors, connection platforms, and authors’ priorities affect Middle Eastern authors’ satisfaction and expectations. It also addresses whether these authors can expect non-linguistic modifications from native English copy editors. The final survey consisted of thirty-seven closed-ended questions and one open-ended question, grouped into five main sections, excluding demographics and the final open-ended question. We received 220 responses. The analysis was conducted using SmartPLS. We found that simple copy-editing did not significantly impact author satisfaction but that advanced copy-editing, choosing a copy editor, and using a particular connection platform positively impacted author satisfaction. Furthermore, authors expected more than the mere correction of grammatical errors by copy editors. The study recommends that copy-editing agencies should develop more personal relationships with authors, offer advanced copy-editing, and consider using a particular connection platform to meet the Middle Eastern authors’ needs.
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