Discusses the enhancement of serendipity in the process of searching for information in digital environments in the post-custodial paradigm of Information Science. It results from an exploratory and bibliographic research. As a result, it isfoundedthe possibility and potential of Interactive Epistemography as an ethical and universal practice to represent and organize information items based on the participation of the information retrieval systemuser, both as classifier and user. It focuses on the perspective of informational items classified from people with different worldviews to the detriment of a small portion of scientific authorities. It concludes that the construction of collective and plural knowledge, with the active participation of information researchers, as well as the enhancement of serendipity in the process of searching for information, fits as research in the field of Information Science.