Introduction: Workers' quality of life is involved in the field of public health, which has been creating spaces for the identification and prevention of work-related diseases, especially musculoskeletal diseases, due to their scope and magnitude. Thus, a study was carried out with the objective of knowing the musculoskeletal symptoms presented by workers in a private institution. Objective: To identify the prevalence and risk factors associated with work-related musculoskeletal disorders. Methods: Data were collected through a cross-sectional study, and a questionnaire was applied to the sample of 62 employees who worked at the institution. The instrument was based on a questionnaire translated and validated for the Portuguese language: the NMQ "Nordic Musculoskeletal Questionnaire". Sociodemographic and occupational characterization variables were collected. The data were analyzed using univariate and multivariate logistic regressions at a significance level of 5%. Results: Among the workers, the following predominated: female; age group from 20 to 30 years old; complete high school; married with children. The highest prevalence of WMSD was in women. The associations found were: non-practitioners of physical activity in the "neck" region (OR 4.98, 95%CI 1.147 – 21.59); and the "wrist and hand" region (OR 6:22; 95%CI 1.5425.15); In the multivariate analysis (multiple logistic regression), the factors associated with pain were: physical activity women also those who did not practice physical activity reported more pain than those who practiced in the neck region 28 employees (73.3%); p= 0.039), with this the association between musculoskeletal symptoms and the variables physical activity and gender was observed. Conclusions: In this context, it can be concluded that there was a prevalence of pain among the professionals studied, and that this has a significant association with several aspects related to work, and some sociodemographic and health factors. In view of the results found, it is necessary to develop and implement strategies to alleviate the workload and avoid problems for these employees.