Fast Service Research Articles

Strategi Affiliate Marketing pada Sistem Informasi Penerimaan Calon Mahasiswa Baru

The high level of educational development in Indonesia, especially in East Nusa Tenggara, spurs every university to continue to innovate to provide the best information technology-based services quickly and easily. Universities that have fast and easy services are one of the attractions for prospective new students to join the college. One of the strategies used to increase the number of new prospective student admissions is to use digital media that handles the registration process. In addition, implementing an affiliate marketing strategy to expand the network and promotional reach. Each affiliate is given a commission in the form of cashback and a regular honorarium every semester for affiliate students who successfully register and actively study at STIKOM Uyelindo Kupang. This will certainly attract many actors to join as affiliates. The performance of affiliate marketing can be seen from the increase in the number of new students by 21% from the previous year which has not implemented an affiliate marketing strategy.

Pengembangan Aplikasi Evaluasi Kegiatan Berbasis Android menggunakan Metode RAD (Rapid Application Development)

The development of technology is very fast, especially in the field of information systems. Companies, organizations, schools and governments definitely need the role of information technology in data security or management. The use of the internet is very much needed in government agencies because the internet is used as a means to provide fast and easy services to people who want to handle important documents. In this research, we developed an Android-based application to evaluate activities have been carried out. We named this application EL-AKIP which is an android-based application for Grobogan Regency designed using web 2.0 and restful api using the RAD (Rapid Application Development) method. The use of Rapid Application Development (RAD), which is a software development process model that is incremental, especially for short processing times. Application testing uses the black box testing method where the results show that the application passes the test and is feasible to use

Fast frequency response services in low inertia power systems—A review

To fight global warming, the share of electricity generation from renewable sources is increasing in the energy mix. The replacement of conventional generation plants with inverter-based generation sources has led to a reduction in the system inertia and also change the nature of the frequency control in power systems. Thus, many system operators have introduced new techniques to enhance the system frequency stability such as the Fast Frequency Response (FFR) services. This paper reviews the state-of-the-art of most common tools proposed in the literature for participation in the FFR services as well as the challenges that are still facing each FFR tool. Furthermore, some of the control strategies proposed in the literature for each FFR tool have also been discussed and compared. Finally, some recommendations related to the adoption of FFR services in future power systems have been provided.

DESIGN OF CIRCULATION HOSPITAL SERVICE IN THE NEW NORMAL ERA

Health care buildings are experiencing extreme challenges due to the COVID-19 pandemic worldwide, the high global death rate due to the pandemic has forced hospitals to make changes and improve health service strategies to minimize the impact of transmission and hospital readiness in dealing with other infectious diseases. The design of this service circulation design is expected to be able to improve the quality of service to the community and users related to the ideal, thorough, thorough, fast, precise and correct service excellence principles. Using analytical methods, data sources were obtained through studies on hospital building planning with a separate circulation system, government regulations related to infectious diseases, and the shortcomings of the previous hospital building circulation system, the conclusion resulted in a building circulation design planning that has 3 zoning (red, yellow, red zones). and green) by providing differentiation in circulation related to the function of each room, the classification of visitors and the flow of patients in and out, to improve hospital services and safety against unpredictable conditions in the future such as the current pandemic era.

Implementasi Program Layanan Call Center Manado Siaga 112 Studi Di Dinas Komunikasi Dan Informatika Kota Manado

This study aims to analyze the implementation of the Manado standby 112 call center service program in Manado City. The research was conducted from March to April 2023 in the Regional Technical Implementation Unit (UPTD) room located on the 2nd floor of the Manado City Hall building. The data analysis technique used in this study is an interactive qualitative technique. The results of the study are that there are several things that can support emergency complaint services maximally. The first factor is good cooperation between OPDs, where all OPDs join in carrying out the emergency complaint service process in this program. Friendly, fast and responsive service is the second factor, because this program does require fast service in dealing with emergencies in the City of Manado.

Service Quality Methods and Practices to Improve Library Administration: A Pilot Study

The aim of this study is to identify the differentiated services university libraries are able to offer students by prioritizing service quality factors using the various dimensions and factors of service quality. The paper proposes a study that adopts the Parasuraman, Zeithaml, and Berry (PZB) service quality model to construct a model for measuring the service quality of a university library. The study conducts analysis using an expert questionnaire and the Analytic Hierarchy Process (AHP) to identify students’ needs with respect to the library’s service quality. This study covered 44 different graduate institutes, but it is aimed at postgraduate student-oriented university libraries, which may not reveal the real status of different types of libraries. The five dimensions of service quality identified in this study by order of importance are responsiveness, tangibility, reliability, assurance, and empathy. The first three criteria of the twenty-two assessment criteria are “The staff is unwilling to help students”, “The library’s facilities match up with the type of services” and “Students are unable to receive fast services from staff”. This article seeks to provide innovative methods for previous library management in the university library and the research results could also provide useful references with social implications and novel value to the university library’s management team to improve the library’s service quality.

An Implementation of Coding and Indexing Application for Outgoing Patients at Puskesmas Bringkoning Madura

Community health centers (Pusat Kesehatan Masyarakat - Puskesmas) must provide fast and appropriate health services. Regarding this role, Puskesmas Bringkoning Madura has developed a web-based outpatient coding and indexing system to provide the immediate service the patients need. The web-based application was created using the waterfall model method with the PHP and MySQL programming languages. This study aimed to describe the implementation of the coding and indexing application system for outpatients. The study employed a positivistic quantitative approach. The survey was conducted on medical record personnel, medical officers, and doctors as implementers of the outpatient coding and indexing application with 3 (three) indicators. Almost all respondents indicated that the outpatient coding and Indexing Application helped much in supporting the work of outpatient services.
 Keywords: indexing, application, outgoing patients

RETRACTED ARTICLE: Research on internet financial risk control based on deep learning algorithm

With the rapid development of Internet technology, Internet finance has entered thousands of households, bringing a lot of convenience to people’s lives. As a financial model based on Internet technology, compared with traditional bank loans, online loans have lower operating costs and faster returns, so they are developing rapidly. Providing users with better and faster services while standardizing operations has always been the development goal of various Internet finance companies. At present, many domestic Internet financial enterprises are facing many problems such as difficulty in risk control. Therefore, this paper makes full use of deep learning algorithms to build an Internet financial risk control system. After in-depth analysis and research on the deep learning algorithm, the Internet financial risk control system is divided into several modules. The project mainly includes model management module, user behavior analysis module, alarm management module, monitoring module, product management module, etc., and then by analyzing the test results of each test scenario, it is concluded that the performance test of the system design meets the actual needs of users, and simulates the test. It is carried out in accordance with the constraints and regulations of the test plan, and the performance test meets the standard. The system not only ensures the safety of the company's funds, but also helps the company to form a smooth and effective financial risk control process. This paper designs a class of effective management systems by applying deep learning algorithms to the field of Internet financial risk control.

-Efficacy of Stop Integrated Services in Controlling Tuberculosis (Tb) Cases in The Pasuruan City Area

One of the 2020-2024 National Medium-Term Development Plans (RPJMN) of the Ministry of Health is directed at increasing the control of Tuberculosis (TB). Several factors supporting the success of Tuberculosis (TB) treatment are a strong desire to recover. This motivation requires support from all components of health service providers in addition to family support. A friendly and uncomplicated healthcare environment provides comfort for patients. Innovation and modification of the health service model are needed, considering that treatment requires a relatively long time. One-door integrated health services are an alternative that needs to be implemented to achieve success in the treatment of Tuberculosis (TB). This research aims to describe one-stop integrated service innovation for Tuberculosis patients. Exploratory descriptive research design, purposive sampling technique, and a sample size of 50 respondents. The results of the study were all (100%) Tuberculosis patients came for treatment on time, no default cases were found (0%), all (100%) received fast service coverage in one place, all (100%) respondents were satisfied with the innovations provided, data normally distributed with p-value > 0.05. Friendliness of service can build trust between patients and staff, besides that service innovation is directed at providing convenience and speed in obtaining access to treatment so that it does not interfere with the patient's routine activities. One-stop integrated service is very effective in controlling tuberculosis cases. Innovations in the promotive and preventive fields are enhanced to prevent the addition of new cases.

SERVICE QUALITY AND BRAND LOYALTY: EVIDENCE FROM CHAIN FAST FOOD COMPANIES IN SOUTHS EAST NIGERIA

This study determined the influence of service quality on customer loyalty in chain fast food companies inSouth East Nigeria. It was a survey that was guided by three objectives and three research hypotheses.Consumers of chain fast food products and services served as respondents while the sample size was 323. A17-itemed questionnaire on a 4-point scale which reliability test produced a co-efficient of 0.79 served asresearch instrument and accessibility sampling technique was used in the administration of the instrument.Descriptive and inferential statistics on SPSS version 23 were used to analyze the data generated. Findingsrevealed that, reliability dimension has positive/significant relationship with brand loyalty(R = 0.504);responsiveness dimension has positive/significant relationship with brand loyalty (R = 0.245) whiletangibles dimension has a negative relationship with brand loyalty (R = -0.023). In view of the findings, thestudy concluded that reliability and responsiveness dimensions of service quality have positive /significantrelationships with brand loyalty while tangibles dimension has a negative relationship with brand loyalty inthe study area and therefore recommended that managers of fast food companies must among others ensurethat service promises are fulfilled, billings are properly done and training of service providers made toppriority in order to improve their speed and mitigate service defects and failures in service delivery

Challenges & Opportunities – The Road Ahead for Management of Internet Waste & Carbon Emissions for a Safe & Green Digital World

Internet, the most powerful tool responsible for the growth and development of any facet of the economy at large is growing exponentially. It has become an indispensable part of our lives accelerating trade, easing faster communication, aiding research and providing recreation. The growing complexity of its services and our dependence have further led to new inventions namely as Internet of things (IOT), Artificial Intelligence (AI), Augmented Reality (AR), Metaverse, Block Chain Technology, Virtual Currency and Over the Top (OTT) Platforms. These new inventions coupled with regular innovations in form of updates and versions have surged the demand for uninterrupted supply of fast speed internet services across the globe. The telecom service providers are constantly on their toes for providing fast pace internet services with minimum glitches at affordable prices in order to win over its customers. Nothing in this world is free, is rightly applicable in our current case. Everything comes at cost of the another. It entirely depends on the fact that Is the cost feasible? If yes them how much & its impact on other variables. The same internet which is like a magic wand in the hands of its users, is also responsible for creation of wastes in the form of energy, land, material resources & time contributing to un amounted tons of carbon emissions affecting the Green House Gases and ecological system. It is further giving birth to a new form of pollution under the name Internet Pollution. Diagnostics of the issue paves the way for its treatment that needs to be done in the most effective & efficient manner. The journey to solve any problem isn’t always easy due to presence of limiting factors. In the process of management of internet waste, numerous numbers of challenges have to be taken care of, coupled with the new horizons in name of opportunities which are yet to be explored. The present article is a step ahead to bring forth the challenges that come across in the course of minimising the CO2 emissions resulting in use of Internet services and also suggests the possible ways to reduce its impact on the ecological system to continue our journey in creation of Green Planet with the help of Green Technology. Key Words Internet Waste. Carbon Emissions. Internet Pollution. Sustainable Environment

ANALISIS MANAJEMEN PELAYANAN TERPADU SATU PINTU (PTSP) DALAM MENINGKATKAN KUALITAS PELAYANAN

This study aims to describe (1) the supporting factors for implementing PTSP. (2) PTSP management system implementation and (3) PTSP management system in the Singaraja religious court. The method used in this research is descriptive qualitative. The data collection technique in this study was to conduct interviews with several informants including the head of the service sector, several service implementers and the community as PTSP service users. The results of this study indicate that: First, the supporting factors in the implementation of PTSP are facilities and infrastructure, there are innovations in supporting the running of PTSP. Second, the implementation of the PTSP management system at the Singaraja religious court is to achieve excellent service and simple and fast service. Third, the PTSP management system at the Singaraja religious court includes performance planning for the implementation of several actions that must be carried out, namely the front office that applies 5S (smile, greet, greet, polite, courteous) and services that are friendly to persons with disabilities such as providing tracking guides. performance development by conducting excellent service training where the activity is aimed at socializing the application of a culture of excellent service at the Singaraja Religious Court. Implementation of performance monitoring by looking at the absences of workers. Performance appraisal is carried out using a survey mechanism conducted on the community where the survey aims to measure the extent to which the service is carried out and is able to provide satisfaction to the community.

PEMANFAATAN BARCODE SCANNER UNTUK SISTEM PENDAFTARAN PASIEN PADA PUSKESMAS RAWAT INAP WAY KANDISPenerapan QR Code Untuk Media Pelayanan Absensi Mahasiswa AMIK Dian Cipta Cendikia

Attendance is something that must be done by students. In the attendance process, the AMIK Dian Cipta Cendikia College still uses the manual method. Therefore, we need a student attendance system that can collect data and manage data so that it can be done quickly, efficiently and accurately. One of technology developed is QR Code. QR Code is an essential thing because of its ability to store larger data so that it can provide fast and accurate services. One of the things that can be done to support the author in designing an Application of QR Code for Attendance Service Media for student in AMIK Dian Cipta Cendikia is by using the Extreme Programming research method. The purpose of this application is expected to make the attendance process will be more efficient and can be easily monitored by lecturers and by the academic department. The results of this research were in the form of a student attendance application that uses a QR code. It is used as the input media for student attendance based on a local network implemented in order to create an attendance information system that provides convenience for students in the attendance process, reduces fraud committed by students, and facilitates reports when conducting recapitulation.

A systematic review of workflow scheduling techniques in a fog environment

Various recent trends in computer science include machine learning, block chain technology, IoT, Cloud computing, etc. Fog computing is one of the research areas used everywhere in science or other fields. Due to it providing very fast service in the heterogeneous platform, more security, and low latency. Workflow scheduling is one of the current research areas in the fog computing platform. Workflow scheduling allocates the different jobs into the available fog server and cloud servers. In this paper, we have identified some methods based on workflow scheduling in a fog environment and compared these methods based on tools and performance metrics.
 Keywords: Cloud Computing, Fog Computing, Metrics, DAG, Cloudsim.

Eksistensi layanan drive thru di perpustakaan perguruan tinggi pada era new normal

Introduction. Library services during the Covid-19 pandemic have decreased even to the point that services are completely closed. This happens because the virus is easily spread through the air, causing limited community activities outside the home. To overcome this problem, the library provides service innovations that can be used during a pandemic, namely drive thru services. The purpose of this study is to describe the existence of libraries in the new normal era so that many libraries adopt drive thru services.Methodology. The method used in this research is a library research method with a qualitative approach. Library research technique is a technique that takes data sources in the form of books as the object of study.Results and discussion. This drive-thru service adopts fast food franchise services. This service became an innovation and alternative service when the COVID-19 pandemic entered Indonesia. To maintain the existence of the library finally, innovate to provide this service. This service is considered effective because of the lack of direct physical contact with other people in addition to reducing the crowding and spread of the covid-19 virus.Conclusion. Currently, the pandemic has begun to recede. But that doesn't detract from drive thru service. In this new normal era, drive thru services should increasingly exist and improve this drive thru service to provide better and better service.

Analysis of Micro Small Enterprises (MSEs) Customer Satisfaction in a Global Context Studies on Shoraya Batik Indonesia

Customer satisfaction is a measure that determines how well a company's product or service meets customer expectations. This study aims to analyze customer satisfaction MSEs in the context of a global study on Indonesian Batik Shoraya. The research was conducted using a qualitative approach and data collection techniques through in-depth interviews with 10 Shoraya Batik customers, 5 domestic and 5 international. The results showed that customer satisfaction with Shoaraya Batik Indonesia products was influenced by service quality, product quality, price, emotional factors, cost and convenience. Customers expect fast and responsive service, quality and reliable products, affordable prices, and positive emotional experiences with the Shoaraya Batik Indonesia brand. Cost and ease of transaction are also important factors influencing customer satisfaction. In a global context, Shoaraya Batik Indonesia's customers have high expectations for products that can compete with international brands. Customers expect Shoraya Batik Indonesia to maintain consistent product and service quality, as well as develop innovative products that are in line with global trends. Even though Shoaraya Batik Indonesia already has a loyal customer base in Indonesia, the challenge it faces in entering the global market is competition from established international brands. Based on the results of this study, it is suggested that Shoraya Batik Indonesia continue to improve service and product quality and maintain affordable and competitive prices

Pengaruh Kepemimpinan Transformasional Terhadap Motivasi Kerja dalam Pandangan New Public Management

This study aims to determine the effect of transformational leadership on work motivation in the view of the new public management. This study uses a quantitative paradigm and uses a saturated sample technique, with a total sample of fourteen employees. The data collection method used in this study was a questionnaire which was then analyzed using frequency analysis and simple linear regression analysis. The study results show that transformational leadership positively and significantly affects employee motivation. Work motivation possessed by employees can fulfill what is expected in the view of the new public management, including fast and adaptive service to change. In conclusion, there is a significant influence between transformational leadership and work motivation in the view of the new public management.
 Keywords: New Public Management; Transformational Leadership; Work Motivation

Grid‐aware provision and activation of fast and slow power flexibilities from distributed resources in low and medium voltage grids

AbstractThe intermittencies of renewable generations give rise to situations, which require both slow‐ and fast‐ramping flexibility capability from a variety of resources connected at the medium voltage (MV) andlow voltage (LV) distribution grids. Moreover, this may increase the grid reinforcement costs. To defer this reinforcement, the grid needs to be operated optimally. This paper proposes—(a) such an optimal operational methodology forthe MV and LV grids; and (b) an aggregated flexibility estimation methodology separately for fast and slow services at the primary substation (transmission interface). The methodologies based on model‐based MV grids and sensitivity coefficients‐based LV grids are suitable for LV grids where an up‐to‐date, accurate model and topology are not always available. Besides, the costs and resources associated to create full LV grid model and visibility should be prevented. The approaches, here, use the synchronised and accurate measurements from grid monitoring devices located at the LV distribution grids. They have been validated on a real MV and LV networks of a Swiss distribution grid operator equipped with such devices. The results, in terms of reducing technical losses, reducing grid violation costs,and estimating flexibility capability show the efficacy of the proposed methodologies and therefore, can be easily deployed.

P196 The changing role of biopsy and imaging in the diagnosis of giant cell arteritis prior to tocilizumab treatment

Abstract Background/Aims Vasculitis has always relied on pattern recognition, biopsy and imaging to secure a diagnosis. Historically, giant cell arteritis diagnosis has relied too heavily on pattern recognition without scrutiny. The current guidelines recommend securing a diagnosis by either temporal artery biopsy (TAB) or imaging. Ultrasound (US) has been given parity with biopsy in European guidelines for cranial giant cell arteritis (cGCA) although in the USA experience is more limited. Large vessel vasculitis (LVV) may not present with cranial symptoms and is diagnosed by axillary US, MRA or preferably PET. The Clyde GCA Fast Track US Pathway was introduced in 2018 and follows EULAR imaging guidelines. In a health board with access to all diagnostic modalities, how is GCA being diagnosed in patients treated with tocilizumab? How is this changing over time? Methods 46 patients commenced on tocilizumab for GCA since 2017 had their diagnoses examined. Electronic records and US data were used to categorise diagnosis as a result of biopsy, MRA, PET, ultrasound or clinical diagnosis alone. Clinical diagnoses with neither imaging nor biopsy were reviewed in more depth. Results There were 37 women and 9 men; 33 cranial GCA and 13 LVV; 9 presenting with a relapsing pattern of disease and 37 with new presentations. Age range 59-91 (mean of 73 years). Only 3 of 46 patients had no additional proof of diagnosis. Diagnosis was secured by biopsy in 16 and imaging in 27 (14 US and 13 PET). Conclusion By 2022, cGCA was equally likely to be diagnosed by US as biopsy. The fast track US service provided support for patients, referrers and surgeons to determine if biopsy was needed to secure a diagnosis. Biopsy was most valuable in delayed presentations or if clinical suspicion was high but US negative. PET is the most useful imaging technique for diagnosing LVV; US of axillary arteries was only positive in a few cases and unable to cover the differential diagnosis. MRA was informative but not diagnostic. All GCA diagnoses should be based on good evidence to warrant the potential toxicity of steroids, tocilizumab and any future treatments for relapsing disease. Disclosure L.M.M. Hutton: None.

OA31 Real life experience of tocilizumab treatment for giant cell arteritis

Abstract Background/Aims Giant cell arteritis (GCA) has been revolutionised by fast track pathways that ensure early secure diagnosis. The GiACTA study provided evidence for the beneficial role of tocilizumab in the treatment of GCA and encouraged us all to reconsider the role of corticosteroids. These data relate to real life experience of the use of tocilizumab, including current status of patients after completing the initial year of treatment. In Scotland, tocilizumab was initially used for patients with relapsing disease or steroid complications. However, since 2018, the Scottish Medicines Consortium has supported use from disease onset and it has become increasingly common to consider adding at diagnosis. Methods The case notes of 23 patients treated with tocilizumab were reviewed back to 2017. Patient demographics were collated including whether cranial (C) or large vessel vasculitis (LVV) variant. The diagnosis of GCA had to be confirmed by biopsy or imaging with GCA rheumatology clinic review. Any patients who discontinued tocilizumab prior to completing one year had the reason recorded. Duration on tocilizumab was intended to be one year. Data were reviewed to capture outcomes after treatment was withdrawn. Results 2 patients with non-relapsing disease discontinued tocilizumab within the first month due to early relative neutropenia (1.4). 5 of 21 patients who completed treatment have since had additional tocilizumab treatment. 1 patient with particularly severe relapsing disease and steroid complications remains on long term tapered tocilizumab monotherapy without attempt to stop (C and LVV). 4 patients (LVV=C) flared within 1-9 months (median 6 months) and resumed with steroids and subsequent tapers; all had commenced for relapsing disease. 1 patient (C), commenced on tocilizumab at diagnosis, opted for MTX when flared. 15 remaining patients are on no steroid, methotrexate or tocilizumab and are free of disease activity as yet, but undergoing monitoring for flare (12C 3 LVV variant). Conclusion Tocilizumab is effective, limits steroid exposure and is well-tolerated by patients. The most common reason for discontinuing tocilizumab was relative neutropenia (neutrophils 1-1.4). The majority of patients discontinued tocilizumab and have not yet flared off all treatment. Cranial variant was less associated with relapse after tocilizumab treatment versus LVV. New diagnoses appear less prone to relapse off tocilizumab than patients already known to have relapsing disease prior to using tocilizumab. Patients discontinuing tocilizumab benefit from ongoing monitoring to recognise the early stages of returning disease; this would need to be provided for at least one year. Patients discontinuing treatment, their GPs and carers need advice on routes to escalate concerns about returning symptoms. Fast track services need to provide a flare service in addition to a diagnosis pathway if there is to be safety, confidence and expert support for this patient group and primary care colleagues. Disclosure L.M.M. Hutton: Other; 2022 Roche educational grant to attend BSR.