Knowledge Management Factors Research Articles

Knowledge Management Factors and Its Impact on Green Innovation: A Systematic Literature Review

Environmental problems are becoming more severe due to firms' operational activities, such as industrial production and manufacturing, which damage the environment. Consequently, Green Innovation (GI) is necessary to mitigate these negative effects. Although studies indicate that Knowledge Management (KM) impacts companies with GI, the specific impacts and mediating roles remain unclear. This study aimed to identify factors affecting KM in companies with GI and to understand how KM influences these companies. Using Kitchenham's systematic literature review of 20 articles from the past five years, this study found that green entrepreneurial orientation, green transformational leadership, knowledge-oriented leadership, embeddedness, stakeholder pressure, big data analytics capabilities, and training influence KM in companies with GI. Additionally, KM affects companies with GI directly and indirectly through human capital, sustainable development practices, environmental awareness, and green creativity. A conceptual model was proposed to illustrate these relationships, providing insights and recommendations for optimizing KM implementation in GI settings.

EVALUATING THE SUCCESS FACTORS FOR KNOWLEDGE MANAGEMENT IN THE FINANCIAL SECTOR: AN AHP- DEMATEL APPROACH

The objective of this article is to identify and understand the success factors of knowledge management within the financial sector. In the ever-evolving business environment, effective knowledge management (KM) is imperative to maintain a competitive advantage. Effective KM within financial institutions can build standardized processes, ensure speedy delivery, and foster better customer relationship management. An integrated approach of the Analytical Hierarchy Process (AHP) and the Decision-Making Trial and Evaluation Laboratory (DEMATEL) methods was used to rank these critical success factors and understand their interrelationships. The findings identify organizational factors (cultural aspects, organizational structure, top management support), technological factors (technological adoption, infrastructure support, collaborative systems), and human resources factors (training & learning, agile workforce, knowledge sharing) as the critical success factors. Technological factors were identified as the most important factors. The article further complements the findings of the AHP by exploring the interrelationships between the identified factors to understand and prioritize possible intervention areas. This research has significant theoretical and practical implications. The findings can help financial institutions implement and manage knowledge management initiatives within the organization. This study also adds to the extant literature and addresses gaps in the research in the context of KM within the financial sector.

A survey of analyzing organizational performance and survival employing the management of knowledge

As the knowledge-based economy has grown, effective Knowledge Management (KM) is becoming more and more crucial. Effective knowledge management is cited as a crucial element for any company seeking to maintain a sustained edge over competitors. To emphasize the importance of KM in organizations, the literature in the area is surveyed in this work. The study can demonstrate the significance of knowledge management factors in determining how well an organization performs as well as a vital instrument for its competitiveness, profitability and survival. For organizations to fully benefit from the value of knowledge, effective creation, management, sharing and utilization of knowledge are therefore essential. The study makes the argument that three essential elements people, procedures and technology must be considered if organizations are to manage knowledge effectively. Essentially, the goal of connecting people, processes and technology should be to leverage knowledge in favor to ensure the achievement of the organization.

Research on the Path of Enhancing the Serviceability of University Educational Administration Personnel Based on Knowledge Management

Background and Aim: “Educational administration service” is a key means for educational administration personnel in colleges and universities to better serve the development of school teaching affairs based on their positions. Its service level and efficiency directly affect and restrict the development of education and teaching work in colleges and universities. Therefore, improving the serviceability of educational administration personnel in colleges and universities is of practical significance. Materials and Methods: This study adopts the method of literature and questionnaire. Construct the dimensions of knowledge management of university educational administration personnel by consulting literature. To investigate the influence of knowledge management on the serviceability of university educational administration personnel, this paper analyzes the relationship between the current situation of knowledge management and the serviceability of university educational administration personnel through a questionnaire survey. Results: A variable measurement method combining multiple methods is constructed. The quantitative model of service management ability is built by combining interpersonal communication ability, organization and coordination ability, teamwork ability, professional management ability, and research expansion ability. The index system of educational administration service has been formed, which provides theoretical and practical data for more fully and systematically analyzing educational administration serviceability. The results show that the total score of knowledge management has a significant predictive effect on the total score of educational serviceability of university educational administration personnel, that is, knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation and development have a promoting effect on the improvement of educational serviceability of university educational administration personnel. Conclusion: This paper reveals the multifaceted ways of influencing knowledge management on educational administration serviceability. The five dimensions of knowledge acquisition and creation, knowledge sharing and circulation, knowledge application and transformation, knowledge protection and management, knowledge innovation, and development have a direct impact on the serviceability of educational administration. This paper reveals the improvement path of educational administration serviceability and summarizes the influencing factors of knowledge management on educational administration serviceability.

Knowledge Management in Serbian SMEs: Key Factors of Influence on Internal and External Business Performances

This study investigates the pivotal role of knowledge management (KM) in Serbian small- and medium-sized enterprises (SMEs), highlighting its impact on both the internal dynamics and external business performance of a company. Addressing the unique socio-economic and cultural context of the Serbian business environment, this research study explores how effectively KM practices can streamline business processes, enhance decision making, and foster more significant outputs. This study includes a sample of 370 companies, conducted during the period of the initial 6 months of 2023, by measuring the influence of knowledge management factors within the process of generating revenue and on decreasing operating costs. Drawing on previous theoretical research provided by different experts, followed by a quantitative analysis performed through principal component analysis (PCA), this study identifies critical factors of influence for KM adoption and exploitation in Serbian SMEs. This study offers insights into the interplay between knowledge acquisition, formation, application, warehousing, and knowledge transfer. Findings suggest that from an external perspective, the process capabilities of a company for acquiring and formatting knowledge have a positive influence on business performance, while the technological capabilities of a company for knowledge warehousing, sharing, and formatting produce the same effect but from an internal business perspective.

Application of SmartPLS in Analyzing Critical Success Factors for Implementing Knowledge Management in the Education Sector

This research explores the critical success factors influencing the implementation of knowledge management in the education sector, employing Structural Equation Modeling (SEM) with SmartPLS as the analytical tool. The study addresses the intricate challenges inherent in knowledge management within educational environments, aiming to provide a nuanced understanding of the factors contributing to successful implementation The conceptual framework identifies key factors, including HRM-Driven Knowledge Sharing, IT Integration in Teaching Practices, Organizational Culture Alignment, Perceived Effectiveness of Teacher Training, and Perceived Top Management Support. The chosen methodology, utilizing SmartPLS, is justified for its suitability in handling challenges associated with small sample sizes and non-normal data distributions. The data analysis reveals the generally robust reliability of constructs but also underscores potential concerns related to discriminant validity among certain variables. The research contributes significantly to the understanding of critical success factors for knowledge management in education. However, the conclusion suggests the need for refinement in the conceptual model to enhance the validity and applicability of the findings. In conclusion, this research offers a comprehensive perspective on the complexities of implementing knowledge management in the education sector. The findings pave the way for potential enhancements to the conceptual model, aiming to elevate the effectiveness of knowledge management practices within educational contexts.

The role of organizational learning and innovative organizational culture for ambidextrous innovation

PurposeIn the era of hyper-competitiveness, firms, especially project-based management structures, have to focus on ideas for both new and existing sets of products and services, i.e. ambidextrous innovation. The ambidextrous innovation can be helpful, but achieving such a level is a problem to be solved. This study aims to yield ambidextrous innovation by using innovative culture and knowledge that has been gained from learning.Design/methodology/approachThe present research collected data from Saudi Arabian public-sector firms. The data collected is analyzed using the partial least squares structural equation modeling (PLS-SEM).FindingsThe findings of the study suggest that a range of factors can be operationalized in project-based firms to establish organizational learning and innovation culture. These factors include agile-based project management, leveraging existing innovative capabilities and growth mindset in case of innovative organizational culture and additional factors of agile-based knowledge management along with others in case of organizational learning. The PLS-SEM further concluded that both organizational learning and innovative organizational culture, in turn, help project-based Saudi Arabian public-sector firms to develop their ambidextrous innovation capability.Originality/valueThe PLS-SEM further concluded that both the organizational learning and innovative organizational culture, in turn, help project-based Saudi Arabian public-sector firms to develop their ambidextrous innovation capability.

ChatGPT for Educational Purposes: Investigating the Impact of Knowledge Management Factors on Student Satisfaction and Continuous Usage

ChatGPT for Educational Purposes: Investigating the Impact of Knowledge Management Factors on Student Satisfaction and Continuous Usage

Human capital in knowledge-based firms: Re-creating value post-pandemic

BACKGROUND/OBJECTIVE: In today’s volatile business environment, the competitive advantages of firms are temporary. The top management does not, and cannot, have all the answers to increasingly complex and rapidly changing problem situations facing their firms. Since the COVID-19 crisis, organizations have been under pressure to improve their knowledge management practices to continue creating value. Knowledge management capabilities are essential for business performance and competitive advantage. In order to ensure continuous value creation, we conducted research to identify various drivers and dimensions that were revitalized in the ongoing KM practices post-pandemic. METHODOLOGY: In this study, 81 research papers published between January 2010 and March 2022, have been examined from a knowledge management, human capital, and value creation perspective, aiming to understand how a firm can continue to create value before, during, and after the pandemic. RESULTS/CONCLUSION: Our review identifies critical factors in knowledge management and value creation and how companies generate value by leveraging KM during the COVID-19 pandemic. As a result of the research, the authors describe their findings in the form of a conceptual framework which deals with the various drivers and the factors within the KM architecture.

The impact of knowledge management on SMES’ performance during the COVID-19 pandemic: Assessing the significance of digital variables

The purpose of this study is to investigate the impact of knowledge management on the performance of small and medium-sized enterprises during the COVID-19 period in Indonesia. Furthermore, the study also highlights the role of digital variables such as digital capability, digital orientation, and digital innovation as mediating variables. A total of 247 valid responses were collected for this study through the survey conducted among managers of SMEs in Indonesia. The collected data were analyzed using Structural Equation Modeling with the Partial Least Squares approach. The study’s findings revealed several significant insights. It established the positive impact of knowledge management on digital capability, digital orientation, and digital innovation during the COVID-19 pandemic. Additionally, the study identified digital capability as a mediating factor between knowledge management and SMEs’ performance. However, the full support for the mediating roles of digital orientation and digital innovation in the relationship between knowledge management and SME performance was not confirmed, suggesting potential context-specific variations. This implies that the influence of knowledge management on SMEs’ performance is mainly channeled through digital capability. The research underscores the importance of knowledge management and digital factors in shaping SMEs’ performance, particularly in the challenging context of the COVID-19 pandemic.

Developing A Multi-Linear Regression Model of Knowledge Management Factors Influencing Collaborative Projects in the Aviation Industry

Effective knowledge management is emphasized as crucial in drafting strategic plans and initiating collaborative projects in the UAE aviation industry. The low awareness of knowledge management in the industry underscores the need to integrate it into collaborative projects for improved management operations and long-term growth in the global aviation market amid fierce competition and evolving technology trends. Hence, this study was carried out to formulate a multi linear regression model of knowledge management factors affecting the collaborative project for UAE aviation industry. A questionnaire survey was conducted among the respondents who associated with the aviation industry in UAE. A total of 373 sets of data was used to formulate the equation using SPSS software. It was found that the generated model has a strong correlation coefficient of 0.898 between the predictors and dependent variable. Also, strong coefficient of determination of 0,806 which indicates how well the selected independent variables collectively account for the variation in the dependent variables/predicators. This equation model can be applied to collaborative project in UAE aviation industry. This research contributes to the body of knowledge and to the aviation society.

Assessing the impact of knowledge management factors on digital resources acceptance: a survey of postgraduate students of public sector universities of Punjab

PurposeThis study aims to measure the acceptance of digital resources by integrating knowledge management (KM) factors (i.e. acquisition, sharing, application and protection) into the factors of the technology acceptance model (TAM) (i.e. perceived ease of use and perceived usefulness) and their impact on actual system use through behavioural intention.Design/methodology/approachUsing the quantitative research method, a survey was conducted of the public sector universities of Punjab, Pakistan. Data were collected from postgraduate students and analysed using partial least squares structural equation modelling.FindingsThe findings showed that the factors of KM with the integration of TAM significantly impact the acceptance of digital resources. The study’s hypotheses are all supported, and the findings demonstrated that knowledge acquisition, knowledge sharing, knowledge application and knowledge protection significantly influenced perceived usefulness and perceived ease of use, and that these factors are positively correlated with behavioural intentions to use digital resources.Originality/valueThis study has considerable significant implications for policymakers, developers and practitioners in designing digital resources. This study will also assist librarians to discover areas for development that may enhance the use of digital resources among users

Critical factors of knowledge management to boost the competitiveness of SMEs: The case of automotive parts industry in Guadalajara, Mexico

New development structures and competitiveness are based on using information as raw material and knowledge as a strategic resource, and it is necessary to rethink organizational strategies to add excellent value to the organization through knowledge management. Through knowledge management, organizations encourage individuals to develop their work by contributing ideas and, simultaneously, avoid "knowledge leakage" when people leave the organization. The study examines the relationship between knowledge management and the level of competitiveness of manufacturing SMEs in the automotive parts industry in the metropolitan area of Guadalajara. From the results, it is found that knowledge management increases the competitiveness of SMEs in the automotive parts industry. The limitations and future studies are also discussed.

New product development project management: Insights and research tendency from a bibliometric-based literature review

The research in relation to new product development (NPD) project management has been very rich in the past decade. However, there has been a lack of quantitative literature reviews investigating the status and evolution of research. In this study, we aimed to fill this gap by reviewing the NPD project management literature in the SCI-E and SSCI databases from 2012 to 2021 using the bibliometric method and the CiteSpace tool. First, we provided an overview of publications and identified several leading journals. Second, based on a keyword co-occurrence network, we identified five important research themes in NPD project management: optimization and simulation, knowledge management, product innovation, performance and success factors, and development strategy and firm strategy. Furthermore, we reviewed the important literature relating to each theme. Third, we analyzed the evolution of the NPD project management literature, as well as identifying research hotpots in the last 10 years, by creating a keyword time zone network. Finally, we proposed future trends in NPD project management research to fill the existing gaps.

Knowledge Management, Organizational Innovativeness, and Adversity Quotient on Institutional Performance of Local Economic Enterprises

This study attempted to assess the influence of knowledge management, organizational innovativeness, and adversity quotients manifested through the institutional performance. There are 221 local economic enterprise employees of the local government units in Bukidnon participated in the study, which employed a quantitative descriptive design, to evaluate the relationship between two or more variables as well as the multiple regression analysis in determining variables that predict institutional performance. Findings revealed that knowledge management, organizational innovativeness, and adversity quotient are predictors, positively correlated and have a statistically significant relationship to institutional performance. The overall predictive model is presented as follows; Institutional performance = 1.123 + 0.189*Ownership. The overall model tested was highly significant with F = 3.654, p=.000. The regression model further discloses that for every unit change in ownership, there is a corresponding increase by .189 of the institutional performance. Based on this result, the null hypothesis is rejected. The independent variable, taken as a whole, can predict the institutional performance of the local economic enterprise employees. The data implies that the higher level of ownership in adverse situations of the local economic enterprise employees, the more they have performed well in their institutional performance. Therefore, one of the practical implications of this result in the management of organizational innovation processes is that to manage the innovation process effectively, owners and, or managers need to understand knowledge management and innovativeness factors that affect different innovation types in their institutional performance.

СТАНОВЛЕННЯ ЕКОНОМІКИ ЗНАНЬ В УМОВАХ ПОВОЄННОЇ ВІДБУДОВИ

The article is devoted to the study of theoretical and practical aspects of the formation and development of the knowledge economy. A model of the knowledge economy is proposed, which describes an economic system where knowledge is a key resource and determines the efficiency of economic processes. It is noted that an important condition for the competitiveness of economic entities is the ability to generate, implement and use innovations, and the effectiveness of the innovative activity of the company is mainly influenced by factors related to scientific and technical works. The effectiveness of the use of the intellectual capital of Ukraine as a factor in the transformation of the national economy into a knowledge economy is considered. Issues related to modern aspects of intellectual emigration and reduction of scientific research and development in Ukraine are formulated. The peculiarities of the formation and development of the knowledge economy have been determined. Factors of knowledge management and methods of acquiring knowledge in new economic conditions are studied. The main obstacles to the development of the knowledge economy in Ukraine are indicated. The distribution of the total amount of financing of the scientific sector was analyzed and directions of reforms in the field of financing of scientific research in Ukraine were proposed. Recommendations for the reconstruction of a powerful scientific sector, which would bring maximum benefit to the future post-war economy, were formulated. Key words: knowledge economy, innovations, intellectual property, intellectual emigration, globalization, human capital, information technologies.

A Study on the Impact of Knowledge Management on Scientific Research Outputs at Vietnam National University, Hanoi

The purpose of this study is to examine the factors of knowledge management that influence the results of scientific research activities. The author conducted a survey of 329 managers and lecturers involved in knowledge management and scientific research activities, using the factor analysis method to analyze the obtained data. The research findings indicate that there are four factors of knowledge management (knowledge creation, knowledge access, knowledge dissemination, and knowledge application) that positively affect the dependent variable of scientific research outputs. Therefore, knowledge managers should create a favorable ecosystem that promotes research and the application of knowledge management through an updated policy system that closely aligns with scientific research activities and meets the needs of the teaching staff at Vietnam National University, Hanoi.
 Keywords: Knowledge management; Scientific research outputs; University administration; Knowledge creation; Knowledge access; Knowledge dissemination; Knowledge application. 

Knowledge Management Factors and Its Impact on Organizational Performance: A Systematic Literature Review

Knowledge management can help organizations to improve their performance. Many studies show that knowledge management impacts organizational performance. Human capital is considered a mediating role in knowledge management's impact on organizational performance, but it is still blurred, and only a few studies are related to this issue. Moreover, various factors influence knowledge management, such as organizational structure, culture, technology, strategy, trust, and leadership, but maybe other factors have not been identified. This factor can help knowledge management impacts organizational performance. This study was conducted to determine how the human capital role mediates the impact of knowledge management on organizational performance and determine another factor that affects knowledge management, which can impact organizational performance. This study was based on the Systematic Literature Review (SLR), which includes 37 articles published from 2016 to 2021. The study showed that human capital mediates the impact of knowledge management on organizational performance directly and indirectly through innovation. Meanwhile, organizational structure, culture, trust, leadership, human behavior, human resources practices, technology, and strategy are identified as factors that affect knowledge management, whereas human resources practices affect human behavior and leadership. Finally, we proposed a conceptual model that described how knowledge management factors impact human capital and organizational performance. This research can contribute to enriching knowledge management theory and be used to give recommendations for improving the implementation of knowledge management. Further research involves data collection, and empirical analysis needs to be conducted in an organization to examine the conceptual model.

Forgotten Factors in Knowledge Conversion and Routines: A Fuzzy Analysis of Employee Knowledge Management in Exporting Companies in Boyacá

The department of Boyacá accounts for only 0.93% of national exports, which means that the participation of exporting companies in the region is low. One of the most important factors within these organizations is the knowledge of the collaborators, since it is an asset that contributes to the daily activities carried out within an organization. Hence, the objective of this research was to analyze the incidence of the forgotten factors in knowledge management through the conversion of knowledge and the routines of the personnel in Boyacá’s exporting companies, by means of causal analysis using fuzzy methodologies. The participants are exporting activity collaborators in the companies, who were consulted as sources of information for the Boyacá chamber of commerce. For the treatment, the forgotten effects theory, the experton method, and the adequacy coefficient are used. The information collected is processed using FuzzyLog software. The findings highlight that there are forgotten factors between the knowledge conversion and routines related to informal communication and social interactions. It is worth noting that it is important to carry out a more in-depth analysis of each of the individual knowledge spiral pillars in exporting companies in different regions of the country, focusing on social interactions (linguistic expression) and informal communication (electronic meetings).

Person-organisation fit, employee voice, and knowledge productivity: the moderating role of perceived voice opportunity

ABSTRACT The emerging economy has placed great importance on knowledge, particularly as the main ingredient to gain competitive advantage through knowledge productivity. Notably, businesses do not gain competitiveness from knowledge itself, but from their capability to make knowledge productive. According to knowledge-based view (KBV), the concept of knowledge management is closely connected to knowledge productivity. Past scholarship has examined the adoption of resource-based view (RBV) and KBV, in particular the various socio-technical driving factors of knowledge management. However, studies linking employees’ psychological perspectives, such as person-organisation fit and employee voice, to knowledge management are scarce. Therefore, this conceptual work presents a moderated mediation model on the relationships among person-organisation fit, knowledge productivity, employee voice, and perceived voice opportunity.