PurposeThe application of servo steel struts enables the active control of the excavation-induced deformation in foundation pits. However, there is currently only one design axial force for each servo steel strut, which requires in-situ axial force adjustments based on the experience of site engineers. The purpose of this study is to develop a method for determining the design axial forces of servo steel struts at different excavation steps.Design/methodology/approachIn this study, a hybrid method for determining the design axial forces of servo steel struts in different excavation steps was established based on the combination of the elastic foundation beam model and nonlinear optimisation.FindingsThe hybrid method is capable of providing a better set of design axial forces than the original design method. The lateral wall displacement and bending moment could be better controlled. Ordinary steel struts should be prevented from being set between servo steel struts to avoid axial force losses.Practical implicationsThe axial forces of the servo steel struts at different excavation steps should be designed to achieve better deformation control effects. Moreover, a well-designed set of axial forces can also reduce the internal forces of the retaining structure.Originality/valueThe hybrid method enables the determination of the design axial forces of servo steel struts at different excavation steps, which can guide axial force adjustments in practical projects.