Technology Experience Research Articles

Entrepreneurship and self-service technologies as a driver of customer loyalty to the retailer during the COVID-19 pandemic

Purpose This research aims (i) to assess the level of customer satisfaction and loyalty to self-service technologies and Auchan Retail Portugal, (ii) to identify the determinants of customer satisfaction and loyalty to these technologies and also, (iii) to identify their influence on customer loyalty to this modern distribution retailer operating in Portugal.Design/methodology/approach A conceptual model was defined to meet the research objectives and to carry out the quantitative analysis applied to the random sample (n = 483) of customers. The data used where gathered via an online questionnaire survey, which covered all dimensions of the conceptual model, applied in 2021 in Portugal. To validate the hypotheses, Cronbach’s alpha and multiple linear regression models were used.Findings The results reveal that customer satisfaction with self-service technologies has a direct and positive effect on customer loyalty to Auchan Retail Portugal. Furthermore, results reveal that the technology utility factors significantly influence the customer technology experience which has an impact on perceived service quality and perceived risk. The findings of this research provide data on how to improve customer adoption and satisfaction with self-service technology and highlight that these technologies should be part of firm’s competitive strategy.Originality/value This study presents itself as a novelty for science, while granting important contributions to the retailer. It presents an innovative conceptual model that delivers to Auchan the basis for it to move toward smart retail technologies, aiming at the market trend of personalization. For future research, this study can be used as an instrument to evaluate the customer experience with self-service technology and to examine the determinants and effects of self-service technology separately.

Evaluating students’ experience of simulation technology in an Australian initial teacher education program

International research illustrates the effectiveness of simulation in professional education. For pre-service teachers, such technology offers the ability to contextualise pedagogy and curriculum within the complexity of the classroom environment. Novice practitioners benefit from developing decision-making skills in a risk-free context, whilst receiving immediate feedback on their performance. The University of Newcastle has therefore embedded simSchool, a virtual classroom gaming platform) in its undergraduate teacher education programs. This paper reports pre-service teaching students’ sense of teacher efficacy before and after using simSchool, based on students’ responses to surveys before (n. 398) and after (n. 233) use of the technology. Analysis examined changes in teacher efficacy, as well as potential differences between students based on previous experience. Results will form the basis for more informed integration of simulation technology, and more targeted support for students to optimise their experience and learning.

The impacts of foreign direct investment on total factor productivity: an empirical study of agricultural enterprises

PurposeThis paper aims to examine the impact of six possible foreign direct investment (FDI) spillover channels on the total factor productivity (TFP) of Chinese agricultural enterprises and investigate the moderating role of absorptive capacity (technological acumen) on TFP spillover effects.Design/methodology/approachBased on data from 118 agricultural and related Chinese industries, the authors employ a multithreshold regression model to empirically analyze the impact of FDI on the TFP of agricultural enterprises and the threshold effect of absorptive capacity. To overcome potential endogeneity problems, the authors select the FDI stock of corresponding USA industries and the industrial access policy index as instrumental variables and re-estimate the model.FindingsThe results suggest foreign-invested agricultural enterprises are more likely to benefit from FDI, while the “aggregate” FDI spillover effect is negative for domestic agricultural enterprises. However, once threshold effects are introduced, the authors find firms “close to” (“far from”) the technological frontier experience statistically significant positive (negative) spillover effects. Similar results are obtained for virtually all FDI spillover channels for firms in both upstream and downstream industries. FDI spillovers, when they occur, can be a two-edged sword – benefiting some firms at the expense of others.Originality/valueThe authors introduce six FDI spillover channels to examine the impact of FDI on the productivity of foreign-invested and domestic agricultural enterprises. Moreover, the authors analyze the threshold effect of firms' absorptive capacity. These findings can help formulate foreign investment introduction policies based on the characteristics of agricultural enterprises with different ownership structures. These results are also beneficial for agricultural enterprises to better exploit FDI spillover effects and improve their productivity.

Application of Digital Simulation for Training Purposes Through Virtual Reality in The Workplace

Introduction: The International Labor Organization (ILO) considers OSH awareness an essential component of OSH training and education. In addition, virtual reality possesses a unique set of characteristics and components and envisaged that by minimizing the risk of accidents during health and safety training. The aim of the research is to further understand the practicality, user experience and efficacy of virtual reality technology in safety education and training. Method: This paper describes and discusses the VR on occupational safety and health. This paper used the Systematic Literature Review to identified 16 articles that are related to VR on occupational safety and health. Articles are written in English and reviews of scientific journals published in the following internet databases; Scopus, SpringerLink, Web of Science, and Wiley Interscience from 2017 to 2023. Results: The incorporation of Virtual reality (VR) into numerous settings has been demonstrated by research conducted on literature reviews. This review found that VR applications can be used to investigate human behavior in dangerous situations in many settings, VR can also be used to create an innovative learning environment in the high-risk sectors, simulate a realistic physical environment and provide experience to enhance knowledge of workplace safety. Moreover, it has been demonstrated that VR has positive impact on learning about increasing OSH awareness. Conclusion: Several studies have shown that virtual reality is one of the most effective training methods at present. It is believed that the application of VR technology could be used to investigate human behavior in dangerous settings; Additionally, VR can be used to improve HSE employers' understanding of unsafe behavior. The VR improves learning about OSH awareness, risk assessment, and recognizing health concerns.

YouTube and the restructuring of play: A media (auto)poetics of toy unboxing videos

Toy unboxing videos are a popular and lucrative form of children’s entertainment on YouTube. This essay undertakes a media (auto)poetics of these videos and their relationship to children’s play through an integrated analysis of technology (media ecology), text (rhetorical criticism) and participant experience (autoethnography). Based on this analysis, I argue that toy unboxing videos foster and promote a form of ‘play as advertising’ via three key structural features: (1) repetition of the interest-excitement affect, (2) object fetishization and (3) direct address. In a concluding section of the essay, I reflect on the implications of the preceding analysis for digital media criticism, online advertising and children’s play.

The Influence of Augmented Reality (AR) on the Motivation of High School Students

Augmented reality (AR) is a technology whose presence has increased in the field of education in recent years. However, its role in secondary education has not been thoroughly explored. Therefore, this research aims to analyse the influence of AR on the motivation of students at this stage while considering gender and previous information and communication technology (ICT) experience. This research uses a quantitative methodology that follows Keller’s Attention, Relevance, Confidence and Satisfaction (ARCS) motivational model. We implemented this instructional design model for a sample of 321 students from the same educational centre. They were divided into two categories: an experimental group (n = 159) and a control group (n = 162). The control group were studied in a slide-based learning environment, while the experimental group worked with an AR mobile application. For data collection, we used the Instructional Materials Motivation Survey (IMMS). The results showed that the students who used AR displayed greater motivation, highlighting great interest in the integration of this technology into the learning process. However, no significant differences were obtained in the motivation of the students according to gender and previous experience with the use of ICT. In conclusion, this research shows that the use of AR improves motivation in secondary education.

Innovative Technology Experiences for Students and Teachers Resource Center (NSF)

Innovative Technology Experiences for Students and Teachers Resource Center (NSF)

Interventional oncology in breast cancer.

Breast cancer (BC) is the most common cancer and one of the most important causes of death in women. Surgery is the standard therapy for breast cancer and in the last decades evolved towards a more conservative approach, with lumpectomy, followed by radiation therapy, the most common option. Unfortunately, up to 40% of women affected by BC will develop metastases and will receive systemic therapy, which improves survival and quality of life. Interventional oncology (IO), thanks to the improvement in technology and clinical experience, is gaining an important role in the field of breast cancer, both in treating the primary tumour and also in metastasis in well-selected cases. Percutaneous thermal ablation and more recently cryoablation are reported to achieve promising results in the radical treatment of small breast cancer, with optimal cosmetic outcome and a very high safety profile. Percutaneous ablation as well as intra-arterial therapies, such as chemoembolization and radioembolization, might also be indicated in metastatic BC patients. In advanced stage disease, breast cancer liver metastases (BCLM) represent the main factor affecting the overall survival. Metastatic breast disease is a systemic disease, with tumour deposits potentially spread into different organs and tissues for which systemic therapy is the standard approach. Local therapies for liver metastases might have an important role in improving survival and quality of life in well-selected patients. Clinical and technical indications with their limitations, results and potential complications in local IO treatment for BCLM, will be also described.

Digital competences in research: creativity and entrepreneurship as essential predictors for teacher training

AbstractThe first purpose of this study was to analyse the digital research competences of higher education teaching staff, depending on whether the level of creativity of the teacher to initiate new research projects and their level of entrepreneurial spirit was low/good. Following, it was analysed whether the use of different emerging technologies significantly affect the digital skills of teachers in research work; and to know in what order the use of these emerging technologies or the combination of several of them affect the digital competences of teachers. A ex post facto design was used with a sample of 1740 Higher Education teachers. Digital skills were measured using the instrument of Guillén-Gámez et al. (Educ Inf Technol 10.1007/s10639-023-11895-2, 2023). The levels of creativity and entrepreneurship were analyzed with dichotomous variables from a 10-point Likert scale (less than 7 points-low level, greater than or equal to 7-good level). The results showed that, although teachers possessed an adequate level of digital research skills, this could vary depending on transversal skills such as creativity and entrepreneurship, with large differences when these skills were at a basic level. Furthermore, depending on whether teachers had research experience in XR technology, cryptocurrencies, facial authentication systems, wearables or robotics, amongst others, this significantly affected the level of digital competence in research. The added value of this study lies on the one hand, in the fact that there are hardly any studies that analyse this subject; and on the other hand, the implications that this could have for institutions to launch training initiatives for their teaching staff in emerging technologies, as well as in transversal competences in any disciplinary field.

Fifth Generation Non-Standalone to Standalone Wireless Architecture Reconstruction Solution and Implementation: South Africa Context

The wireless mobile communication industry has evolved immensely over the past five decades, starting from the voice-centric 1G technology to the current data-centric 5G technology because of the increasing data traffic and the need for higher data speed rates. To provide the initial experience of 5G technology, many network operators worldwide started their deployment with the Non-Standalone (NSA) solution to mainly reduce the cost and time. 5G NSA solution already provides lower latency, higher network capacity, and bandwidth compared to the legacy network, however, there is growing oncern about its reliance on the 4G core network, capability, and the long-term migration plan to 5G Standalone (SA) network solution. This paper discusses a brief review of 5G evolution, standardization formulation, deployment strategies, security enhancement, challenges, and presents the reconstruction of 5G NSA to SA solution implementation. Furthermore, a 5G field test will be performed to analyze the user experience under the NSA NR in South Africa, and key practical challenges facing the South African MNOs from the perspective of business and technical challenges will be discussed with recommendations.

AI and BDA impact on Stakeholders' Responses to Education Technology Adoption

Purpose: The objective of this study is to examine the impact of AI and BDA in education in the light of stakeholder apprehensions by examining the complex interplay between issues connected to AI and several other elements such as the integration of AI, use of BDA, past technological experience, computer anxiety, societal uneasiness, and the incorporation of user-centred design principles. This provides valuable perspectives and approaches for effectively incorporating AI into the field of education, with a particular focus on the significance of cultural context and diversity.
 Methodology: A structured questionnaire survey was conducted with a total of 398 participants. Various distribution mechanisms were employed for data collection. Using Likert-type scales, the survey evaluated the levels of AI-induced anxiety, AI integration, BDA, previous technological experience, computer and social anxiety, and user-centered design. To determine the trustworthiness and accuracy of the measuring tool, an initial evaluation was conducted using Cronbach's Alpha and inter-item correlations. Following this, statistical methods were utilised to conduct hypothesis testing and examine the correlations between constructs during data analysis.
 Findings: The research indicates that BDA has a positive effect, while AI-induced apprehension (AIA) detrimentally impacts AI integration in education. Previous technological experience enhances individuals' confidence and motivation when integrating technology into their lives. However, computer and social anxiety are obstacles and lead to hesitancy and resistance. The concept of User-Centered Design facilitates the integration process by emphasising the development of intuitive interfaces that are easy for users to navigate. The function of cultural context is of great importance in AI and user-centred design, as well as in individuals' prior technological experience.
 Value: The value of this research is to offer valuable perspectives and practical resolutions for enhancing the adoption of technology in the field of education while considering the influence of cultural diversity. This endeavour effectively acknowledges a significant deficiency in the existing body of scholarly work and contributes to the ongoing discourse on incorporating technology in educational settings worldwide.

Comparative Study Of Energy Balance For A 3U CubeSat For Different Orientation Flight Scenarios

The CubeSat standard makes development, launch, and operation possible for those with no experience in space technology to participate. The power demand coverage by the power supply system during all modes of operation is a critical issue that needs to focus on to avoid satellite mission failure. Therefore, the solar array (SA) and battery pack should be sized precisely based on the satellite architecture and flight orientation scenarios. A 3U Cube-Satellite has been used as a case study to evaluate the effect of satellite flight orientation (Nadir and sun tracking) on the energy balance between the supply system and the load demand and find out the appropriate flight orientation for achieving the mission successfully. The orbit simulation has been done via STK environment for both flight orientation scenarios with the same load profile where the electrical power system (EPS) has confronted the worst-case scenario of operation. Furthermore, the unregulated bus configuration has been selected to simulate EPS response during the orbit period using SIMULINK for different orientation flight scenarios.

93 Acceptability and Usability of Tablet-Based Neuropsychological Tests among South African and Ugandan Adolescents With and Without HIV

Objective:Neuropsychological (NP) tests are increasingly computerized, which automates testing, scoring, and administration. These innovations are well-suited for use in resource-limited settings, such as low- to middle- income countries (LMICs), which often lack specialized testing resources (e.g., trained staff, forms, norms, equipment). Despite this, there is a dearth of research on their acceptability and usability which could affect performance, particularly in LMICs with varying levels of access to computer technology. NeuroScreen is a tablet-based battery of tests assessing learning, memory, working memory, processing speed, executive functions, and motor speed. This study evaluated the acceptability and usability of NeuroScreen among two groups of LMIC adolescents with and without HIV from Cape Town, South Africa and Kampala, Uganda.Participants and Methods:Adolescents in Cape Town (n=131) and Kampala (n=80) completed NeuroScreen and questions about their use and ownership of, as well as comfort with computer technology and their experiences completing NeuroScreen. Participants rated their technology use -comfort with and ease-of-use of computers, tablets, smartphones, and NeuroScreen on a Likert-type scale: (1) Very Easy/Very Comfortable to (6) Very Difficult/Very Uncomfortable. For analyses, responses of Somewhat Easy/Comfortable to Very Easy/Comfortable were collapsed to codify comfort and ease. Descriptive statistics assessed technology use and experiences of using the NeuroScreen tool. A qualitative question asked how participants would feel receiving NeuroScreen routinely in the future; responses were coded as positive, negative, or neutral (e.g., “I would enjoy it”). Chi-squares assessed for group differences.Results:South African adolescents were 15.42 years on average, 50.3% male, and 49% were HIV-positive. Ugandan adolescents were 15.64 years on average, 50.6% male, and 54% HIVpositive. South African participants were more likely than Ugandan participants to have ever used a computer (71% vs. 49%; p<.005), or tablet (58% vs. 40%; p<.05), whereas smartphone use was similar (94% vs 87%). South African participants reported higher rates of comfort using a computer (86% vs. 46%; p<.001) and smartphone (96% vs. 88%; p<.05) compared to Ugandan participants. Ugandan adolescents rated using NeuroScreen as easier than South African adolescents (96% vs. 87%; p<.05).). Regarding within-sample differences by HIV status, Ugandan participants with HIV were less likely to have used a computer than participants without HIV (70% vs. 57%; p<.05, respectively).The Finger Tapping test was rated as the easiest by both South African (73%) and Ugandan (64%) participants. Trail Making was rated as the most difficult test among Ugandan participants (37%); 75% of South African participants reported no tasks as difficult followed by Finger Tapping as most difficult (8%). When asked about completing NeuroScreen at routine doctor’s visits, most South Africans (85%) and Ugandans (72%) responded positively.Conclusions:This study found that even with low prior tablet use and varying levels of comfort in using technology, South African and Ugandan adolescents rated NeuroScreen with high acceptability and usability. These data suggest that scaling up NeuroScreen in LMICs, where technology use might be limited, may be appropriate for adolescent populations. Further research should examine prior experience and comfort with tablets as predictors NeuroScreen test performance.

Educational Technology to Support Written Expression: A Systematic Literature Review

The purpose of this descriptive review of nine research studies was to explore the types of educational technologies used with SWDs to support written expression (WE), the implementation of the educational technology for WE, and the methods and domains WE outcomes are measured. This review focused on: (1) the technologies utilized in combination with WE outcomes; (2) student demographics, background experience and knowledge of technology, and the training they received for the educational technology in the intervention; (3) strategy use for WE and the accompanying student training; and (4) the instrumentation and WE criteria assessed. Based on the results of this review, we provide recommendations for future research around educational technologies to support WE.

PECULIARITIES OF STUDYING THE DISCIPLINE OF FREE CHOICE “SAFETY CULTURE” IN THE PROCESS OF TRAINING A MASTER'S DEGREE STUDENT

The article substantiates the necessity of studying the discipline “Safety Culture” by applicants for a masterʼs degree. The content of the discipline, its purpose and competencies formed by this discipline in the field of life safety are presented. The article presents the problem of forming a safety culture in students of the second level of higher education “masterʼs degree” to increase the level of readiness for professional activities to create a safe working environment. The author substantiates the expediency of introducing a discipline of free choice aimed at forming in higher education students an understanding of the need to comply with and improve working conditions, taking into account the achievements of scientific and technological progress and international experience, and also notes the inseparable unity of successful professional activity with mandatory compliance with all safety requirements in a particular industry.A detailed analysis of the scientific and pedagogical literature on the problem of forming a safety culture in masterʼs degree students in higher education institutions has made it possible to highlight the main problems, solutions and prospects for further improvement. The introduction of the discipline of free choice “Safety Culture” to strengthen the teaching of the module “Occupational Safety in the Industry” involves the formation of a holistic view of the evolution of technological safety, the development of an understanding of human interaction with the working environment, the mechanisms of occurrence of dangerous and harmful production factors and the prevention of disability in a particular industry. In addition, teachers working with students who have chosen a discipline of their choice have more opportunities to build an effective educational environment, because the student is already motivated to fully master the discipline. The end result of the above changes in the educational process will be the preparation of future specialists for effective work in the field of occupational safety and health, namely, the achievement of the principles of “it is easier to prevent a disease than to cure it” and “creating a safe environment for yourself and those around you”.
 Keywords: masterʼs degree; higher education institution; safety culture; educational process; competence-based approach; discipline of free choice; occupational safety and health in the industry; student.

“But This Is the New Reality, and I Will Adapt”: Understanding Lecturers’ Experiences of COVID-19 Lockdown Online Learning and Teaching

Following the 2020 COVID-19 pandemic national lockdown in South Africa, the University of the Free State launched various support initiatives for academic staff and students. Teaching and learning activities and assessments were adapted for emergency remote teaching. Students and academic staff members experienced disruption due to the migration to the online environment. This study aimed to investigate the experiences of academic staff members in an undergraduate medical programme using a mixed-methods approach in the form of a sequential exploratory design in two phases. Quantitative data were obtained through an online questionnaire survey that were triangulated and complemented with qualitative data obtained from responses to open questions in the questionnaire survey and online reflective essays. Quantitative data revealed that although most academic staff members had received training in and used mostly administrative functions in the learning management system (Blackboard) prior to lockdown, its uses almost doubled during the lockdown. Qualitative data analysis gave an in-depth understanding of academic staff members’ experiences identified in the themes Teaching and Learning, Assessment, Technology, Communication, and Personal Experience. Concerns were expressed regarding students’ access to technology and adaptation to online learning, and training needs and challenges were identified. The lessons learnt through the resilient, transformative responses to this global disruptor can guide future strategies for medical education.

A9Immersive Technology Experience Measure (ITEM): pilot study on participant experience using novel questionnaire and VR scenario

A scoping review identified a significant growth in research with immersive technology in healthcare education. However, there are few validated measures that capture the user experience of participants [1]. This study aims to investigate the use of an immersive virtual reality (VR) simulation on sepsis management and measure user experience using a validated tool, the Immersive Technology Evaluation Measure (ITEM) [2]. ITEM was formulated on a learning theory called Model for Immersive Technology in Healthcare Education (MITHE), which borrows cognitive and behavioural theories to help explain our level of immersion and enjoyment that can be facilitated by technology (see Model of immersive technology in healthcare education (MITHE) This single-study quasi-experimental investigation was conducted at a single site. Nine participants were recruited, consisting of medical students and healthcare professionals. Participants were trained on varied immersive devices: sepsis management using an immersive VR simulation developed by Gogglemind, and augmented reality (AR) holographic patient with respiratory distress, which included realistic patient scenarios and interactive decision-making. User experience was measured using the ITEM, which assesses user; immersion, cognitive load, intrinsic motivation, debrief and technology usability. Nine participants had high levels of immersion (mean 39.6, total 50), high levels of intrinsic motivation (mean 39.6, total 50), high technology score (mean 79.4, total 100), optimum cognitive load (average 59.5, optimum 39–61) and moderate score on debrief (mean 18.1, total 25). ITEM subscores indicated an enjoyable and immersive experience with good technology interface on usability scores. Self-directed debrief in VR had lower scores with emotional considerations and identifying domains of performance and learning. The use of the ITEM provided valuable insights into the user experience of the VR simulation, which can be used to improve the design and implementation of future simulations. This contributes to an ongoing ITEM validation process. This study highlights the importance of training in healthcare and the potential benefits of using immersive technologies such as VR and AR simulations. Authors confirm that all relevant ethical standards for research conduct and dissemination have been met. The submitting author confirms that relevant ethical approval was granted, if applicable.

Socio-Digital Disadvantage Within Management Education: A Study of MBA Students’ Experiences of Digital Technologies

Assumptions regarding digital technologies in business schools have become part of the hidden curriculum. It is generally assumed that students have the same levels of access and prior exposure to digital technologies as well as information and digital literacies (IDL) skills. Little attention has been given to the issues of social-digital inequalities and the impact of this hidden curriculum on students from disadvantaged backgrounds. In this study, using a phenomenographic approach, we examine how students from rural, socio-economically disadvantaged backgrounds in Pakistan, experienced digital technologies in the context of a full-time, in-person MBA program. The findings reveal the students initially had an alienating experience of digital technologies which for most transitions to either an engaged or instrumental experience. While the students exercised agency in transitioning from an alienation experience this was as a result of their own effort, time and labor. We conclude that without additional support offered to students from socio-economically disadvantaged backgrounds, the hidden curriculum associated with digital technologies potentially perpetuates, or maintains socio-digital inequalities within management education.

Experimental validation of onboard electric vehicle chargers to improve the efficiency of smart charging operation

Electric vehicles (EVs) are at the center of the power and transport sector coupling; however, smart charging is required to not compromise the integrity of the grid. In this work, we propose, test, and validate a method for investigating EV onboard chargers via the OBDII port. We present the charging efficiency and reactive power characteristics of 38 different EV models from the last 11 years. Data show that, due to added losses, smart charging through current modulation can increase global charging energy demand from 1%–10%. In addition, EVs consume a relatively large amount of reactive power at lower currents, and some models violate the power factor limits for the low-voltage grid. Our projections show an efficiency of 88%–95% by 2030 and a saturation between 90%–96% by 2035. Therefore, the newly presented AC-to-DC conversion efficiency values help achieve better results when calculating life cycle assessment, grid integration and energy simulation that consider EVs. Curtailed smart charging can further integrate charging needs by implementing phase balancing and matching with behind-the-meter local generation. Finally, our results urge regulators and automakers to further improve charging technology and legislation based on other technological experiences, e.g. solar inverters.

EHealth literacy among hospital health care providers: a systematic review

BackgroundeHealth literacy is a key concept in the implementation of eHealth resources. However, most eHealth literacy definitions and frameworks are designed from the perceptive of the individual receiving eHealth care, which do not include health care providers’ eHealth literacy or acceptance of delivering eHealth resources.AimsTo identify existing research on eHealth literacy domains and measurements and identify eHealth literacy scores and associated factors among hospital health care providers.MethodsThis systematic review was reported in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) 2020 checklist. A systematic literature search was conducted in MEDLINE, Cinahl, Embase, Scopus, PEDro, AMED and Web of Science. Quantitative studies assessing eHealth literacy with original research, targeting hospital health care providers were included. Three eHealth literacy domains based on the eHealth literacy framework were defined a priori; (1) Individual eHealth literacy, (2) Interaction with the eHealth system, and (3) Access to the system. Pairs of authors independently assessed eligibility, appraised methodological quality and extracted data.ResultsFourteen publications, of which twelve publications were conducted in non-Western countries, were included. In total, 3,666 health care providers within eleven different professions were included, with nurses being the largest group. Nine of the included studies used the eHealth literacy scale (eHEALS) to measure eHealth literacy, representing the domain of individual eHealth literacy. A minority of the studies covered domains such as interaction with the eHealth system and access to the system. The mean eHEALS score in the studies ranged from 27.8 to 31.7 (8–40), indicating a higher eHealth literacy. One study reported desirable eHealth literacy based on the Digital Health Literacy Instrument. Another study reported a relatively high score on the Staff eHealth literacy questionnaire. eHealth literacy was associated with socio-demographic factors, experience of technology, health behaviour and work-related factors.ConclusionsHealth care providers have good individual eHealth literacy. However, more research is needed on the eHealth literacy domains dependent on interaction with the eHealth system and access to the system. Furthermore, most studies were conducted in Eastern and Central-Africa, and more research is thus needed in a Western context.Trial registrationPROSPERO International Prospective Register of Systematic Reviews (CRD42022363039).