ABSTRACT This article focuses on group work principles to emphasize the importance of collaboration and community as an effective pedagogical approach to teaching in online higher education. Online communities can serve as support groups by bringing together people going through the shared experience of higher education and providing the opportunity for students to share their experiences, feelings, and coping strategies to increase their capacity to learn. In addition to faculty and course material, online communities play an essential role in knowledge attainment. The importance of online communities for knowledge attainment and support groups will be discussed, group work theories will be reviewed, as well as the implications for practice. A case example from experience teaching a graduate level group work course online will be shared.