Business Experience Research Articles

A Black Brewer Experience: Navigating White space and managing its culture

The craft beer industry is dominated by images of bearded White men and represents what is considered a “White space”. In the present research, we explore racism and discrimination in the marketplace by advancing an understanding of Black-owned business experiences within an industry culture dominated by Whiteness. This phenomenological inquiry utilized a storytelling framework (Bell, 2020) to study the ways in which Blackness is explained, minimized, or celebrated in the development of counter-narratives enacted to challenge the dominant narrative within the craft beer industry. Our findings, obtained from interviews with 27 Black brewers, explain how color-blind racism is encountered, history is reframed, and an inclusive future is envisioned through the explication of concealed, resistance, and emerging stories, respectively. Our study answers the call for marketing scholars to more critically engage with how race and racism impact marketplace interactions, particularly among minoritized business owners.

The impact of social capital on business development in Ghana: Experiences of local-level businesses in the Kumasi Metropolitan Area

Social capital may play a critical role in assisting individuals in leveraging their social networks and group relationships to attain their desired outcomes. We evaluated the influence of social capital on the success of startup enterprises in the Kumasi Metropolitan Area (KMA), utilizing 13 Ghana Enterprise Agency (GEA) clients as participants in this study. The study used interview data and institutional documents, which were conducted using a qualitative technique. Thematic analysis was used in conjunction with content analysis, and the study revealed three distinct forms of social capital—structural, relational, and cognitive that contributed significantly to the business growth of the agency's clients who used its services and supported their businesses through social networks. The study also found that “groups and networks,” “shared norms, beliefs, and duties,” “trust,” and “connectivity” are important elements influencing the KMA's business sustainability. According to the study, the structural, relational, and cognitive elements of social capital are vital in forming group cohesiveness and social relationships, which are critical in supporting the growth of new enterprises in Ghana, particularly in the KMA. The study recommends that efforts to build the resilience of social capital in start-up businesses and create an enabling social network system would support local-level business sustainability. The conclusion drawn from the findings implies that social capital has the potential to foster group cohesion and beneficial social ties to enhance business growth.

Impact of Demographics on Managerial Competencies of Small Business in South Andaman Islands

This study aims to examine how demographic factors of entrepreneurs affect the managerial competencies of small businesses in South Andaman and to measure the managerial competencies according to demographic features such as education levels, experience, age, marital status and gender. The study used a primary survey sample size of 338 respondents of entrepreneurs of micro and small businesses. This study used statistics of the Chi-square test, independent samples t-test and ANOVA. The finding shows that the business experience and education qualification of the entrepreneurs played a significant role in the managerial competencies of MSE owners in the Islands region. This article also found that a majority of respondents interested in selling their products mainly targeted customers in South Andaman. The study will be helpful to small enterprises and implementing government agencies in the Andaman and Nicobar Islands. The study’s main contributions to demographic variables of entrepreneurs bolster the business competencies in the Islands region.

PENGARUH TINGKAT PENDIDIKAN, PENGETAHUAN AKUNTANSI, UMUR USAHA, PENGALAMAN USAHA TERHADAP PENGGUNAAN INFORMASI AKUNTANSI

A good accounting information system can help large and small companies grow. MSMEs in Karawang Regency rarely use accounting data. It is common knowledge that MSME members lack the skills to utilize accounting data to manage their money well. This research aims to examine differences in demographic parameters including education level, accounting knowledge, business age and business experience in Karawang. The analytical method used in this research is a quantitative data analysis method using the multiple linear regression method. Owners of micro and small companies in the Karawang region of Indonesia registered with the Cooperative Service are represented in the research sample population. The sampling method was used to collect samples using the Slovin method. Hypothesis testing uses a partial test (t test) simultaneous test (f test) coefficient of determination test. This research shows that there is a relationship between level of education, level of accounting knowledge, age of business and use of accounting information. Partial and simultaneous test results show that business experience, education level, accounting knowledge, business age influence the use of accounting information

Determinan Pengelolaan Keuangan pada Usaha Mikro Kecil dan Menengah di Kota Langsa

This article aims to analyze the influence of information technology, business experience, and competence on financial management in Micro, Small, and Medium Enterprises (MSMEs) in Langsa City. A total of 30 respondents, who are MSME entrepreneurs on Teuku Umar Street in Langsa City, were selected as the research sample. The data were analyzed using multiple linear regression, t-test, F-test, and the coefficient of determination. The research results yielded the following regression equation: Y = 0.888 + 0.318X1 + 0.272 X2 + 0.274 X3. The findings indicate that when information technology, business experience, and competence are considered constant, financial management reaches a value of 0.888. Furthermore, all three independent variables collectively have a significant positive impact on financial management, with an Adjusted R Square value of 0.713. This means that approximately 71.3% of the variation in financial management is explained by the tested variables: information technology, business experience, and competence, while about 28.7% is attributed to other factors not covered in this article. The results of partial hypothesis testing indicate that information technology, business experience, and competence individually have a significant influence on the financial management of MSMEs in Langsa City. The F-test also suggests that all three variables simultaneously have a significant impact on the financial management of MSMEs in Langsa City.

Participatory mapping of local stakeholders’ perceptions of nature’s contributions to people in an intensified agricultural area in the Colombian Andes

ABSTRACT Intensification of agricultural land use in traditional Andean production landscapes has led to changes in the provision of nature’s contributions to people (NCP) that can threaten people’s wellbeing. Understanding local stakeholders’ valuation of these NCP is crucial for improving land use decisions. We implemented a spatially explicit and participatory NCP valuation method, using semi-structured interviews and participatory mapping, followed by a spatial multi-criteria decision analysis, to identify priority areas for NCP provision in a highly intensified production landscape in the Colombian Andes. We considered multiple value types, ecological, economical and sociocultural, and the points of view of different actors, orienting this towards decision-making on land use. Our results show that local actors can identify and value a wide range of NCP. However, there are also significant differences between actors. Environmentalists attached special importance to regulating NCP, while agricultural laborers focused more on agriculture-related material NCP. As we expected, tourism entrepreneurs especially valued non-material NCP related to their business experiences. Small-scale farmers tended to put more importance on regulating and non-material NCP than big farmers did. Although there was a consensus between actors as to the importance of natural ecosystems for NCP provision, agricultural actors tended to attach more importance to material NCP in areas deemed important for regulating and non-material NCP by other actors. Our main results confirm the importance of involving different stakeholders in spatial NCP valuation exercises, recognizing their different points of view to help identify possible trade-offs and synergies related to land use.

Examining the Linkages of Technology Adoption Enablers in Context of Dairy Farming Using ISM-MICMAC Approach

In the context of agribusiness, technology and innovation have led to major transformations in many countries. Precision dairy farming technologies enable cost optimization, quality control, waste reduction, achieving economies of scale, efficiency in dairy resource utilization, improvement in productivity, standardized processes, enhanced decision support system and overall farm management. Despite being an overall production-wise rich country, India’s dairy sector lacks in terms of yield per cattle, overall dairy farm output, effective herd management and lack of effective technology acceptance and implementation. With the help of NGT based outcome, this research is an attempt to showcase the enablers of technology adoption in dairy farming and how these enablers interact with each other in a hierarchical form using ISM methodology. Experience in the dairy business, competitive pressure and digital literacy were found as the most crucial and driving enablers. However, agreeableness and managerial interest were found as the most dependent enablers of technology adoption. The interpretations drawn from the model can help the decision makers, policy makers and farmers not only in India but can serve as the base for other nations dependent upon agriculture to understand the inter dependency among enablers and suggestions to plan and channel technology adoption by focusing upon critical ones.

Clearing the path: Leveraging operational optimization strategies to enhance patient access.

450 Background: The complexities of navigating the healthcare system for an oncology patient can be extensive and overwhelming. Prioritizing ease of access to care is essential. The time and effort required to coordinate visits, treatments, and other appointments can result in time toxicity, limiting the patient’s ability to engage in activities that enhance their quality of life. Minnesota Oncology, a practice within The US Oncology Network, is a large community oncology practice in Minneapolis, MN with 90 providers and 14 sites of care. The leadership team at Minnesota Oncology recognized challenges with patient scheduling as a priority. This was based on patient and staff feedback which included patient satisfaction surveys, significant telephone hold times for scheduling, and missed appointments due to a delay in order processing time. Methods: The quality improvement initiative followed a methodological framework that includes identifying the root causes of challenges patients face related to access to care and the subsequent development and execution of effective improvement solutions. The primary objective of the improvement initiative was to address telephone wait times for scheduling, overall patient satisfaction with scheduling and access, and order processing time. To identify the necessary focus for interventions, a ‘Kaizen’ event was hosted involving front line scheduling and clinical staff. The team aimed to identify workflow redundancies, bottlenecks, and inefficiencies via workflow mapping and root cause analysis methodologies. Leveraging the insights gained from these approaches, the following strategies for improvement were executed: Regionalized resource utilization to maximize productivity; strategic redistribution of workload to improve efficiency; workflow redesign to streamline processes and eliminate waste; and redefinition of key performance indicators for business unit performance management. Results: Through the methodological identification of root cause analyses and a tailored execution approach, results were achieved (table.). Conclusions: The improvements in the identified categories were achieved through strategic operational optimization, without the need for additional resources. This underscores the importance of adopting a culture of methodological continuous improvement in the management of clinic operations and highlights the importance of ongoing improvement efforts in delivering efficient care and achieving favorable business and patient experience outcomes.[Table: see text]

A joint machine learning and optimization approach for incremental expansion of electric vehicle charging infrastructure

As Electric vehicle (EV) adoption increases worldwide, public charging infrastructure must be expanded to meet the growing charging demand. Furthermore, insufficient and improperly deployed public charging infrastructure poses a real risk of slowing EV adoption. The infrastructure thus needs to be expanded intelligently and flexibly while accounting for uncertain dynamics in future charging demand. Nevertheless, current methods for demand-based expansion often rely on rigid and error-prone tools, such as travel surveys and simple rules of thumb. The former is more appropriate for long-term, equilibrium scenarios, where we consider the charging network as a whole rather than incrementally expanding it. At the same time, the latter relies on business experience in a rapidly changing field. We propose a predictive optimization approach for intelligent incremental expansion of charging infrastructure. At each time step, we estimate the future charging demand through a Gaussian Process, which is subsequently used in a linear chance-constrained optimization method to expand the charging infrastructure incrementally. To develop and validate this framework, we account for environmental feedback by simulating user behavior changes based on historical charging records and considering an optimized charging network at every iteration. We apply this approach to a case study of EV charging in Dundee, Scotland. We compare different strategies and reasons for their pros and cons for monthly incremental expansion of the charging network. In particular, combining machine learning and optimization results in the cheapest expansion and one that serves the most demand.

Analisis Faktor-Faktor yang Mempengaruhi Pendapatan Nelayan Jaring Insang Dasar di Desa Lawulo, Kecamatan Samaturu, Kabupaten Kolaka

Kolaka Regency is one of the fisheries producers in Southeast Sulawesi Province. The economic value of capture fisheries in Kolaka Regency also continues to increase from year to year. Unfortunately, this increase is not followed by an improvement in the economy of small-scale fishermen. Many factors influence this. One of them is the still high practice of using simple fishing gear and the management of fisheries businesses that are not yet qualified. Lawulo Village has people whose main livelihood is fishing. In general, they use gill nets in their capture fisheries business. This study uses multiple linear regression analysis intending to know the factors that influence the income level of gillnet fishermen. The data used is primary data obtained from interviews with fishermen. The results showed that four factors significantly influenced the income level of basic gillnet fishermen, namely age and education level. The variable number of family dependents and business experience did not significantly affect the income received by fishermen.

The Congruence of Sustainable and Learning Organizations: An Insight into the ESG Disclosures of Shell plc

Companies are pledging to improve their environmental and social performance to a huge extent. They have made sustainability their goal or adopted the “triple bottom line” term which is a harmony between their financial, social, and environmental performance. Nowadays, Environmental, social, and governance (ESG) factors are one such category of information that is becoming more and more well-known and considered by mainstream investors around the world. Learning organizations can learn at a remarkable rate and improve their performance. This paper focuses on the unity of sustainability and learning organization. Thus, using dimensions of learning organizations and disclosures of a chosen company this paper inspects whether an organization that fulfills the requirements of a learning organization has elaborated ESG disclosures. The chosen company is Shell plc. ESG data covers a wide range of topics, such as accounting for a company's carbon footprint, its labor and human rights practices, and its corporate governance frameworks. ESG aspects are being emphasized by policymakers, asset owners, and the public to support sustainable business practices and goods. It can be said that an organization that can be termed as one that learns will have a sustainability element. The phrase "sustainability-focused organizational learning" (SFOL) be used to represent the early experiences of businesses that are seeking to pursue sustainability or the triple bottom line while making significant changes to their organizational cultures.

Artificial Intelligence and the Value Co-Creation Process in Higher Education Institutions

The transformative capacity of artificial intelligence (AI) in different sectors is rapidly progressing. One of the sectors in which there has been an increase in these developments is the education sector, particularly higher education (HE). Although some studies have begun to consider the advances in AI to incorporate solutions at various stages of the university educational process, the role of students as possible co-creators of these developments has not yet been considered. From a perspective of value co-creation and service-dominant logic (SDL), this study seeks to identify the typologies of value perceived by university students with respect to different AI solutions applied to the learning process in the framework of a value network composed of themselves and other actors in the network. Using a qualitative, phenomenological research approach, four workshop sessions were developed with a total sample of 93 students from three Colombian universities. The results indicate that students mostly respond in agreement with the co-creation of value based on the concepts of AI functions in the future scenario of HE. These AI functions include the machine teacher and the Smart Tutoring App. The chatbot is among the functions associated with value co-destruction, which is one of the most widespread developments in the area of user experiences in business. Finally, we discuss these findings and offer implications for guiding public policy and strategic decisions by university boards in this highly relevant area.

The Influence of Entrepreneurship Education on TheEntrepreneurial Intention of Students Major in EconomicManagement in Higher Vocational Colleges

This research examines the impact of entrepreneurship education on entrepreneurial attitude and intention among students majoring in economic management in higher vocational colleges. The study reveals that entrepreneurship education has a positive and significant effect on both entrepreneurial attitude and intention. Furthermore, it finds that entrepreneurial attitude serves as a mediating factor in the relationship between entrepreneurship education and entrepreneurial intention. The research also highlights significant gender differences, indicating that male students exhibit higher average levels of entrepreneurial intention compared to female students. However, there were no discernible gender variations in entrepreneurial tendencies. Those with and without business experience demonstrate distinct disparities in entrepreneurial ambition, with those with business experience exhibiting stronger entrepreneurial intention.

Bisnis Dan Marketing Mix Home Industry Jamu Tradisional Sinoman Di Kota Palangka Raya

Business activity is an activity that requires very serious thinking and understanding to improve marketing. A product is created that is a superior product and has quality, because the business world competition is always there. If the product created does not have an advantage, then the product created will not excel in the market. If a business experiences a decline in sales, then the business must try to take steps or ways to improve to save the business being run. The activities carried out in this PKM are to find out the Marketing Mix strategy of Sinoman traditional herbal medicine in the city of Palangka Raya, by implementing marketing with a form of Marketing Mix strategy that can support marketing products with the 4P Method. This paper aims to build community service activities in an effort to knowledge and business development of Home Industry in the city of Palangka Raya. This activity can be taken benefit and wisdom, and the findings of this service lie in a strategy that should be applied in business is Marketing Mix, about the steps to apply the 4Ps consisting of Product, Price, Distribution/Place and Promotion. The first part of the main step must be done by business people is to plan product marketing strategies, so that the goal in doing business to obtain profit can be achieved maximally.

Entrepreneurial Education for Small and Medium-Sized Enterprises: An Exploratory Case Study

The lack of adequate education for entrepreneurship of small and medium-sized enterprises (SMEs), executive managers, and owner-managers in Nigeria increases the high rate of poverty and unemployment. Lack of management training and experience contributed to 69% of SMEs’ failures. Research on entrepreneurial development and agency intervention for business growth lacks criteria for adequate entrepreneurial education for business growth and sustainability. The inadequacy in teaching entrepreneurship education encumbers Nigerian national development. The problem is that entrepreneurs in Nigeria lack good education in entrepreneurship and business sustainability. The qualitative exploratory case study addressed gaps and paucity in previous literature on why Nigerian SMEs lack adequate education for entrepreneurship and business sustainability. Ten entrepreneurs were interviewed to explore how to apply education to operate businesses strategically for growth and sustainability. Data analysis and interpretation revealed four themes: (a) inadequacy of entrepreneurship education and capacity building; (b) lack of a strategic management approach for competitive advantage; (c) lack of business leadership, orientation, and experience; and (d) unsustainable business strategy for sustainability and growth. The research findings provided entrepreneurs with strategic management approaches to achieve efficient business development for business growth and sustainability.

Understanding the Perception of Young SME Owners in Indonesia: QRIS Usage by Age and Gender

One of the payment methods in our contemporary digital era is a non-cash transaction. Because electronic money is now more and more available, users can now make transactions both online and offline thanks to e-wallet applications and banks that accept cashless payments. QRIS (Quick Response Code Indonesian Standard), a QR-based non-contact payment transaction tool introduced by Bank Indonesia in collaboration with the Indonesian Payment System Association (ASPI), is one of the technologies that is often used by the people of Indonesia. QRIS has developed into a catalyst for facilitating the payment process between suppliers and consumers of products and services, especially among SMEs. The recent financial crisis was most likely triggered by these faster digital transactions. However, with a target of having financial inclusion by 90% in 2024 set by the government of Indonesia, while still being at 74.19%, it can be a challenge for Indonesia since its level of financial literacy is still very low which is at 38%. As a result, an essential question arises; How does age play a part in the perception of SMEs regarding the ease of use, frequency of usage, and impact of QRIS in Indonesia? How does gender partake in shaping the opinion of SMEs towards the ease of use, frequency of usage, and impact of QRIS in Indonesia? This research aims to investigate and understand how Indonesian SMEs perceive the ease of QRIS usage, the frequency of QRIS usage, and the impact of QRIS based on the differences in gender and group age. The research investigates the above topic based on questionnaires using Google form distributed to people with relative business experience. The data will be analyzed using crosstabulation with the use of JASP (Jeffrey’s Amazing Statistics Program).

Correlation Analysis of Watermelon Price among Markets in Yobe State, Nigeria

The study was aimed at determining the price relationship among major watermelon markets in Yobe State, Nigeria. Three (3) Local Government Areas (lGAs) were purposively selected i.e. Nguru, Bade and Potiskum. The main objective of the study was to calculate the magnitude and direction of the prices of watermelon in the 3 LGAs, this will assist the marketers know which market to supply to for more earnings. The correlation coefficient and Johansen and Juselius co-integration test was employed as the analytical tools. The descriptive result revealed a mean age of 41years, 8 number of person per household, and 18 years of business experience. The Pearson Correlation matrix showed that the prices between Nguru and Bade was 0.097, Nguru and Potiskum -0.012. This expresses clearly that there was a very weak relationship. Also, the Johansson Co-integration test results revealed that the prices were not integrated. The paper concluded that the three watermelon markets were very independent of each other. It was recommended that watermelon fruits should be transformed into other forms to attract better prices and open up more markets for it.

Does CEO age affect the performance of banks in Indonesia?

The purpose of this study is to determine the impact of Chief Executive Officers (CEOs) age on the bank performance in a developing Southeast Asian capital market (Indonesia). The study uses unbalanced firm-level panel data for 40 banks listed on the Indonesia Stock Exchange (IDX) from 2010 to 2018. Net interest margin and capital adequacy ratio were used to measure bank performance. The data were analyzed using panel data regression analysis, including a fixed effects model. The results show that CEOs age improve bank performance proxied by net interest margin and reduce bank performance proxied by capital adequacy ratio. Age should be considered when appointing CEOs. Older CEOs have a competitive advantage over younger CEOs, who have less experience in business.

Analisis Pengetahuan Akuntansi dan Pengalaman Usaha Terhadap Pengembangan Usaha serta Penggunaan Informasi Akuntansi Sebagai Variabel Intervening

This research was conducted to find out the results of research on accounting knowledge and business experience on business development as well as the use of accounting information as an intervening variable carried out on micro business actors in Batam City. The population is all micro business actors in Batam City who are registered with the Office of Cooperatives and Micro Enterprises in Batam City. While the sample was randomly selected and calculated using the slovin formula as many as 87 respondents. Primary data is used and obtained by sharing the Google form. Data analysis using Outer Model tests (Outer Loading, composite reliability, Cronbach's alpha and AVE) and Inner Model (Multicollinearity, linearity, endogeneity, direct and indirect hypothesis tests, R sqare test) with the help of the SmartPLS4 application. The research results show that direct business experience and accounting knowledge have a significant effect on business development. Accounting knowledge and business experience directly have a significant effect on the use of accounting information. Meanwhile, the direct use of accounting information has no significant effect on business development. Indirectly, the use of accounting information does not become intervening between the independent variables on the dependent variable.

The Impact of Perception, Business Experience, and Scale on the Use of Accounting Information in Micro, Small, and Medium Enterprises

This study aimed to investigate the impact of perception, business experience, and scale on the use of accounting information in micro, small, and medium enterprises (MSMEs). The study used a quantitative approach with a sample of 100 MSMEs in Sukodono District, Sidoarjo Regency. The data were collected using a Likert scale questionnaire and analyzed using multiple linear regression analysis with SPSS 26. The results showed that (1) the perception of MSMEs about accounting had a significant effect on the use of accounting information, (2) business experience did not have a significant effect on the use of accounting information, and (3) the scale of the business did not have a significant effect on the use of accounting information. This study implies that MSMEs should pay attention to their perception of accounting to improve the use of accounting information in their business operations.Highlights: 
 
 Perception of accounting has a significant effect on the use of accounting information in MSMEs.
 Business experience and scale do not have a significant effect on the use of accounting information in MSMEs.
 MSMEs should pay attention to their perception of accounting to improve the use of accounting information in their business operations.
 
 Keywords: perception, business experience, scale, accounting information, MSMEs