Evolution Of E-commerce Research Articles

The complex and constantly evolving public health threat of new psychoactive substances in Italy: addressing the main functions of a national observatory of drugs.

At the end of the 90s in Europe, the new psychoactive substances (NPS) phenomenon was limited to a small number of molecules created to mimic the actions and psychoactive effects of licensed medicines and existing drugs that are controlled by the United Nations drug conventions and therefore traded as their "legal" replacements. NPS were mostly circulating in rave parties and electronic music festivals. The globalization, the evolution of e-commerce and the growing popularity of NPS, facilitated the development of a wide illegal market in constant expansion. The dynamic nature of this phenomenon has led to an evolution in the prevention and monitoring of NPS trafficking within the European Union. The European legislative system has been amended with the aim of creating a faster and more effective regulatory system to tackle NPS diffusion and ban their sale and circulation. At the end of 2008, in compliance with the European Council Decision 2005/387/JHA, the Anti-Drug Policies Department of the Presidency of the Council of Ministers activated the National Early Warning System to promote a rapid exchange of information on NPS between Italy and the EU.

Factors that positively influence e-commerce adoption among professionals in Surulere, Lagos, Nigeria

Nigeria has a large population and growing consumer class, which makes it an attractive market for e-commerce. Despite the growing appetite for e-commerce in Nigeria, data shows that most Nigerians are still lagging in e-commerce evolution by continuing to dwell on traditional ways of shopping. If the full potential of e-commerce is to be reached, it is crucial to understand professionals’ perspective on e-commerce technology, because they have the spending capacity to adopt and use this technology. This study examined the factors that positively influence the adoption of e-commerce among professionals in the Surulere area of Lagos, Nigeria. A quantitative approach using a modified UTAUT2 framework was adopted. Data was collected from professionals in the Surulere area of Lagos by means of convenience sampling. The results show that behavioural intention is significantly influenced by performance expectancy, effort expectancy, social influence, the facilitating conditions, hedonic motivation, price value and perceived trust. The regression analysis showed that the model used accounts for 65% of the variance in e-commerce adoption in Nigeria. These findings provide online retailers and the Nigerian government important factors to enhance the adoption and usage of e-commerce in Nigeria, thus enhancing efficiency and effective productivity in the Nigerian economy.

El e-commerce y la legislación en América Latina y el Perú

The E-Commerce evolution, in the world and specially in Latin America, has allowed the increase of exchange between countries; In the same way, countries must regulate this exchange through a set of rules that guarantee that trade is carried out with legal certainty. In this context, Cyberlegislation is the legal instrument that regulates differents aspects of E- commerce. In addition, to promoting national and crossborder commerce of government entities, companies and people with business activities, consumers and citizens, in the dynamic context of the markets

Technological Advancements in E-Commerce and Customer Relationship Management

In the recent past, for any business to be successful it is essential to acquire, serve and retain customers. The number of users of commercial purposes has led to increased demand for E-Commerce in the global market. There has been a remarkable progress in E-Commerce due to globalization and technological advancements which led to sustainable quantum of business at affordable price. Technologies used in E-Commerce includes: Augmented Reality: The Future of E-Commerce Stores, Artificial Intelligence: Improving E-Commerce services and Optimizing Customer Experience, Voice Search, Chatbot, Blockchain Technology: A Faster, Safer and More Transparent used as E-Commerce Payment System, Security and Supply chain management. This paper focuses on the evolution of E-Commerce, development of CRM initiatives, leading E-Commerce companies, technological advancement in E-Commerce: E-Commerce platforms and service providers; software and tools used in E-Commerce and recent trends in E-Commerce and CRM in streamlining the CRM process thereby minimizing the cost of CRM.

E-commerce and E-supply Chain Resources and Capabilities in the Fashion Industry: A Dynamic View

This exploratory and longitudinal research has been developed from the perspectives of the Resource-Based View (RBV) and Dynamic Capabilities (DC) theories to address how fashion companies configure their supply chain e-business models and which are their distinctive resources and capabilities, focusing particularly on the e-commerce network configuration. A longitudinal multiple case study, based on a pilot test and in-depth interviews with 35 interviewees collected over 2011–2019 at four Italian fashion companies, is used to explore the evolution of the pathways of supply chain e-business models, e- commerce and core capabilities. Results indicate that these evolutions were driven by the optimization of a mix of six core capabilities and dimensions: network structure and flows, relationship governance capabilities, exploitation of information asymmetry, service architecture, core logistics capabilities, Customer Relationship Management capabilities and digital capabilities. Three evolution pathways have been identified —“abandon,” “vertical integration,” and “supply chain orchestration”— driven by product or brand. Given the results of this exploratory study, a framework has been developed, providing an initial study for investigating the evolution of e-commerce using the lens of the RBV and DC theories.

El teletrabajo: nueva modalidad laboral y una opción digital para las empresas y la sociedad

Las tendencias globales apuntan a la transformación de los entornos laborales, entre estas aparece una nueva modalidad laboral apoyada en las Tecnologías de la Información y las Comunicaciones denominada Teletrabajo, misma que combina políticas corporativas basadas en cumplimiento de objetivos. El Gobierno del Ecuador a través del Ministerio de Telecomunicaciones y de la Sociedad de la Información ha impulsado como proyecto la implementación de Infocentros Comunitarios a nivel nacional, mismos que constituyen espacios tecnológicos de participación y desarrollo que garantizan el acceso inclusivo a las Tecnologías de la Información y Comunicaciones de las poblaciones de parroquias rurales y urbanos marginales. Estos espacios permiten ampliar los emprendimientos, donde la economía plantea el desarrollo a través de la transformación digital de las organizaciones, la evolución del comercio electrónico, el impulso de la innovación y emprendimientos de base tecnológica, que han permitido que las TIC encaminen al teletrabajo como una nueva alternativa laboral, donde las fuentes de empleo no se encuentren atadas a la presencia física del empleado, impulsando de manera incluyente el desarrollo de habilidades digitales en los usuarios a través de herramientas y aplicaciones tecnológicas que mejoren la calidad de vida del ciudadano e impulsando el desarrollo productivo de su comunidad.

Digital mediation in business-to-business marketing: A bibliometric analysis

Digital mediation in business-to-business marketing is becoming increasingly important to firms, due to customer needs and evolving technological environments. The extensive research in this area for the past twenty years has created a need to synthesize extant research. This paper examines the literature in the domain, to create a classification scheme for subdomains and to explore future research directions. This study reviews 119 relevant articles published in 29 journals between January 1999 and March 2019, to detail the domain. In addition to providing details on most cited articles and published authors, our analysis classifies the digitally mediated business-to-business marketing literature into four subject clusters—a framework for digitally mediated business-to-business marketing, the digital business-to-business marketplace, value creation through digital marketing, and the use of social media for business-to-business marketing. Four shifts in the literature are described: the emergence of Internet research and business-to-business technology; the evolution of e-commerce; the focus on social media; and the broadening of research. Finally, directions for future research are identified and discussed.

Analysis of effect of perceived cybercrime risk on mobile app payments

The evolution of e-commerce has reformed the way in which business is done. However, security issues pertaining to online transactions have posed limitations to its expansion. The present study uses technology acceptance models coupled with cyber criminology to expose the factors responsible for deviation of risk-averse customers from having frequent access to online transactions. Data is collected for tier-1 cities in India owing to higher rate of diffusion of mobile application-based payments. Structural equation modelling is used to test the hypothesis. It is found that perceived risk of cybercrime adversely affects the usage of apps for transacting online. Cybercrime risk inversely impacts the confidence of users and thus their tendency of using mobile apps for payments. Strong correlation is also found between victims of cybercrime and their frequency of usage before and after the crime. There is thus a need to address these issues to enable online merchants to retain their customers.

The Effect of Social Feature Quality on the Social Commerce System

The emergence of social networks has triggered the evolution of e-commerce to what is now known as social-commerce (s-commerce). However, s-commerce users experience problems related to its social features that affect s-commerce effectiveness. Therefore, the paper examines the effect of social feature quality (SFQ) determinants on s-commerce from customer perspective by adapting the information systems success model. A total of 220 online survey responses were analyzed by using confirmatory factor analysis and the structural equitation model to test the proposed model. SFQ shows a significant effect on perceived usefulness and customer satisfaction with an s-commerce system, whereas relationship support quality shows a significant effect on perceived usefulness and customer satisfaction with an s-commerce system but not on social support. A significant relationship is also identified among perceived usefulness, customer satisfaction, and net benefits of an s-commerce system.

A bibliographic survey of business models, service relationships, and technology in electronic commerce

Abstract Researchers in information systems field have studied e-commerce in various perspectives so far, but there is a lack of research with one holistic view. Therefore, the purpose of this paper is to explore the research trends of e-commerce through reviews of publications in prominent IS journals. We suggest a conceptual framework which contains the concepts of business models, service relationships and technology. In addition, we divide maturity of e-commerce research into three phases based on milestones of e-commerce evolution. Therefore, we categorize over 1000 e-commerce articles into three perspectives in three phases. We can figure out various issues raised by practitioners and suggested solutions by researchers at each phase. Based on the bibliographic survey in e-commerce, we suggest promising topics for future research.

Cloud-based enterprise resource planning with elastic model–view–controller architecture for Internet realization

Companies currently encounter obstacles in networking, integration, and global manufacturing as mobile devices as well as computers increasingly facilitate commercial activities. Accordingly, we propose a new web-based enterprise resource planning (e-ERP) system that can be rapidly migrated from conventional on-site ERP systems. In this paper, by referring to Internet technologies and several key web topics, we explore the evolution of e-Commerce and ERP. We also discuss the applications of the proposed method based on an elastic model–view–controller e-ERP and software-as-a-service delivery. On the basis of information system architecture evaluation and realization results, we discuss the application of web technologies and web engineering models for the effective hosting of a reliable cloud ERP. In addition, on the basis of a review of the literature and related emerging technologies, we comparatively discuss several holistic frameworks of web application development from the technical and business perspectives. As indicated by the implementation results, the proposed approach can be used to effectively host a secure cloud ERP.

Unstructured big data analytics for retrieving e-commerce logistics knowledge

The divergent evolution of e-commerce has complicated its correspondingly logistics management. However, few studies have explored e-commerce logistics business models via big data analytics. Hence, this investigation explores e-commerce logistics business models from unstructured big data. Specifically, this work develops a hybrid content analytical model to scrutinize essential knowledge of e-commerce logistics. The empirical results of the proposed model incorporate theories of resource dependence theory (RDT) and innovation diffusion theory (IDT) to generate logistical strategies. Ten critical themes of e-commerce logistics from topic mining are “Southeast Asia’s e-commerce logistics payments”, “E-commerce order management”, “E-commerce logistics cloud services”, “E-commerce logistics package management”, “Europe e-commerce trends”, “India’s e-commerce logistics”, “E-commerce distribution management”, “Tax policies”, “E-commerce logistics platforms”, and “E-commerce logistics networks”. Moreover, the fundamental rule of “cross-border e-commerce logistics” is uncovered by the association rules model. The proposed hybrid content analytics framework provides a research foundation for e-commerce logistics management. Furthermore, e-commerce logistics can be implemented by vital strategies: “Establish inter-organizational and technical collaboration to create positive operations performance” and “Comprehend law, policy, and cultural differences to customize appropriate technologies of e-commerce logistics”.

E-Commerce: A Short History Follow-up on Possible Trends

The aim of this work is to think on the state-of-the-art of e-commerce and its trends for the future. E-commerce has been developing since the 1990’s and its evolution is directly linked to the advancement of information technology. Early e-commerce began with the simple dissemination of goods and services by digital means, going from the issuance of orders, then the delivery of products to achieving interaction between traders and consumers via the Internet. Some e-commerce tools enable users to perform transactions even without leaving home – with transactions ranging from purchasing to paying bills. This can be done 24 hours a day, including weekends and holidays. The demand for convenience and, even, privacy are the main responsible reasons for the increased use of electronic commerce by consumers. Despite the advances of e-commerce in recent times it still requires larger investment, especially regarding safety, which is appointed as major deficiency in this trade modality, along with logistics. Investments will also be necessary to enable e-commerce to keep up with the current technological advances and future development prospects, such as the adoption of virtual intelligence, the expansion of globalization with language translators, adaptive interfaces that take into account the specific characteristics of user groups and the mobile commerce, and the experimentation in 3D model.This study aims to – by means of literature review – draw a brief history of the emergence and evolution of e-commerce, also highlighting the tools in use, the trends and challenges of this modern business model.

Evolución del e-commerce en Paraguay y su repercusión en la vigencia de disposiciones legales

Evolución del e-commerce en Paraguay y su repercusión en la vigencia de disposiciones legales

Growth of E-commerce in India: An Analytical Review of Literature

E-commerce is one of the fastest growing segments in the Indian Economy. Though marked by high growth rate, the Indian e-commerce industry has been behind its counterparts in many developed and emerging economies, primarily due to a relatively low internet user base. In a study conducted by global management consultancy firm AT Kearney in 2015, there were only 39 million online buyers in India; a tiny fraction of the 1.2 billion who live in the country. However, increased technological proliferation combined with internet and mobile penetration, presents a favorable ecosystem for the development of e-commerce in India. The country is currently at the cusp of a digital revolution. Launch of 4G services and decline in the tariffs of data plans and prices of data cards/USB dongles have reduced the cost of ownership of an effective internet connection. Availability of low cost smart phones and the extension of internet and broadband to the remotest corners will boost the augmentation of the internet user base, effectively bridging the gap between potential online buyers and actual buyers. The demographic dividend of the country also seems to encourage and favor the growth of E-commerce. The survival of the e-commerce firms in a highly dynamic environment becomes a challenging task when coupled with the cutthroat competition prevailing in the sector. The onus then lies on the firms to constantly adapt and innovate while providing an information rich and seamless experience to ensure customer loyalty. This study attempts to explore the evolution of e-commerce in India and identifies various challenges to as well the factors responsible for the future growth and development of e commerce.

The nature of sellers’ cyber credit in C2C e-commerce: the perspective of social capital

With the fast evolution of e-commerce, it is getting harder for traditional credit management systems to service online businesses with diversified needs in dynamic scenarios. This paper studies the nature of cyber credit from the perspective of social capital. We propose the credit assessment model using social capital variables extracted from the reputation system of an e-commerce platform and the associated online social network. In addition, we consider the dynamic and diversified effects of online reputation on sellers' cyber credit, and we verify the rationality of the credit assessment model through analyzing the relationship between cyber credit and social network variables. We take Alibaba C2C e-commerce market as our experimental study platform and use the social networking information from Sina's microblogging services. We find that social capital variables can be used to effectively measure the cyber credit of online sellers in C2C businesses.

Collaboration and Evolution of E-Commerce and Express Delivery Industry Supply Chain

Considering the contradictions between the electronic commerce (e-commerce) and its matching express delivery service, this paper investigates a supply chain regarding e-commerce and express delivery industry, in which collaborative operations of enterprises are discussed. The profitability and collaboration capability acting as order parameters and the rest of the influential resources including logistics, fund, information, and commodity are selected with their interrelations being examined based on servo theory of synergetics. Besides, evolutionary model of the e-commerce and express delivery industry is established and analyzed according to self-organization method of system dynamic theory to illustrate order parameters’ role in system evolution, and numerical analyses emerged to intuitively demonstrate the solutions. We conclude the work along with its results of significant references for investigating resource integrations by combining the two closely related businesses in an entire cooperative supply chain and providing guidelines for e-commerce and express delivery enterprises and industries in effective collaboration and system evolution.

Social presence, trust, and social commerce purchase intention: An empirical research

Lacking the presence of human and social elements is claimed one major weakness that is hindering the growth of e-commerce. The emergence of social commerce might help ameliorate this situation. Social commerce is a new evolution of e-commerce that combines the commercial and social activities by deploying social technologies into e-commerce sites. Social commerce reintroduces the social aspect of shopping to e-commerce, increasing the degree of social presences in online environment. Drawing upon the social presence theory, this study theorizes the nature of social aspect in online SC marketplace by proposing a set of three social presence variables. These variables are then hypothesized to have positive impacts on trusting beliefs which in turn result in online purchase behaviors. The research model is examined via data collected from a typical e-commerce site in China. Our findings suggest that social presence factors grounded in social technologies contribute significantly to the building of the trustworthy online exchanging relationships. In doing so, this paper confirms the positive role of social aspect in shaping online purchase behaviors, providing a theoretical evidence for the fusion of social and commercial activities. Finally, this paper introduces a new perspective of e-commerce and calls more attention to this new phenomenon of social commerce.

Investigating Barriers and Drivers of the E-Commerce Market in Russia

The evolution of e-commerce positively affects the development of business in different areas, especially in developing countries. Also the development of e-commerce assists in creating new business models that are in certain cases results of overcoming existing barriers of the e-commerce market. However, there is little research on e-commerce market development and it hinders our understanding of the e-commerce market potential. The internet audience in Russia is 66.5 million people – the largest online audience in Europe. The main objective of this paper is to analyze the barriers and drivers for e-commerce market development in Russia. It gives an overview of the current Russian internet market development and trends. To identify the obstacles to and opportunities for the Russian e-commerce market, 25 in-depth interviews with representatives of Russian internet businesses were conducted. The empirical research reveals that the most significant barriers for the Russian market are barriers concerning market, infrastructure, and institutional issues.

Modeling Software Architecture Evolution for Electronic Commerce System Based on Graph Representation

With the rapid development of mobil internent and internet of things,most of electronic commerce systems need to be improved.Software architecture evolution for electronic commerce system provides an important technology measure for its improvement work. This paper try to model software architecture evolution of e-commerce based on graph representation.Firstly the paper apply a graph to represent SA of a e-commerce system,and give its formulazation description.Then establish some basic evolution rules for software architecture evolution of electronic commerce system on the basis of defining graph transformation rule,software architecture evolution operations for electronic commerce can be carryed out according to these evolution rules.Finally through an evolution case, the sophisticated process of software architecture evolution for the electronic commerce system is described.This research work can help to upgrade the electronic commerce. system.