A pilot observational and interview study was undertaken to determine if the medical staff of a pediatric intensive care unit experiences difficulty working in an area noted for psychosocial and ethical ambiguity. It was determined that physicians focus their attention on data about patients rather than on patients directly. The team has little difficulty discussing or acting on technical matters. However, they have minimal patience for or skill with ethical dilemmas.In interviews, 14 of 15 pediatric house officers praised the education in the unit. All 15 felt the unit was an especially difficult place to work compared to other areas of the hospital. Nine reported feelings of depression. Hight reported signs or symptoms of that disorder, including problems in relationships with spouses or friends, irritability, poor performance, as well as sleep and appetite disturbances. Twelve residents sought emotional support from peers or attending physicians to a greater extent than usual. The residents were especially bother by frequent deaths, interactions with patients' distressed families, ethical problem solving, unfamiliarity with the unit's technology and drugs, and the work load.The staffs of intensive care units are ill prepared for the variety of biomedical, emotional, and moral problems they encounter. More attention to psychosocial and ethical issues is likely to improve patient care and staff adaptation.
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