Enterprise Resource Planning Research Articles

Optimizing Supply Chain Management: Strategies for Enhancing Efficiency and Reducing Costs in Manufacturing Industries

The optimization of supply chain management (SCM) is crucial for enhancing efficiency and reducing costs in manufacturing industries. This study employs a qualitative research approach to explore various strategies for SCM optimization. Data were collected through semi-structured interviews with SCM experts, focus groups with key stakeholders, and an extensive review of secondary sources. The analysis reveals that the integration of information technology (IT), including ERP systems, supply chain management software, cloud computing, and the Internet of Things (IoT), significantly enhances supply chain visibility and coordination, leading to improved decision-making and reduced lead times. Additionally, lean manufacturing and Just-In-Time (JIT) practices are found to be effective in minimizing waste, optimizing inventory levels, and aligning production schedules with market demand, thereby reducing costs and increasing operational efficiency. Strategic supplier partnerships and collaborations play a vital role in achieving synchronization across the supply chain, improving quality, and managing risks. The adoption of sustainability and green supply chain management (GSCM) practices is also highlighted as a key driver for cost reduction and efficiency improvement. These practices not only enhance environmental performance but also drive innovation and provide a competitive advantage. However, the study acknowledges the challenges associated with implementing these strategies, including high initial costs, the need for skilled personnel, and the complexity of managing multiple supplier relationships. Despite these challenges, the findings suggest that a holistic approach to SCM optimization, integrating traditional methods with cutting-edge technologies, can significantly enhance supply chain performance. This research provides valuable insights for both academia and industry practitioners, offering practical guidelines for implementing effective SCM strategies. By adopting these strategies, manufacturers can build resilient and adaptive supply chains capable of meeting the evolving demands of the global market, ensuring sustainable growth and competitiveness.

Financial Technologies Impact on Higher Education Institution Budgeting and Financial Planning

This study investigates the impact of financial technologies on the budgeting and financial planning practices of private Higher Education Institutions (HEIs). The primary objectives are to identify the most adopted financial technologies, evaluate the extent of cash flow management practices, and assess the implementation of digital payment systems. Comparative research design was utilized in the study to determine the differences in perception between teaching staff (N = 50) and non-teaching staff (N = 50) regarding these technologies. Data were collected through surveys and analyzed to determine the levels of adoption and effectiveness of various financial technologies. The findings reveal that digital payment systems are the most widely adopted, followed by Oracle Financials and Enterprise Resource Planning (ERP) systems. HEIs demonstrate strong practices in revenue diversification, strategic budgeting, cost control, and financial reserve management. However, concerns about the accuracy of financial reporting indicate a need for improvement. Significant differences in perceptions and attitudes towards financial technologies were found between teaching and non- teaching staff, highlighting the necessity for targeted interventions. Based on these findings, a comprehensive financial technology plan is proposed, focusing on enhancing perceived use, improving ease of use, fostering positive attitudes, and increasing actual usage of financial technologies. The plan includes specific actions, responsibilities, and timelines to ensure effective implementation. This research underscores the importance of continuous investment in financial technologies and strategic planning to enhance financial management practices in HEIs. By addressing the identified gaps and leveraging existing strengths, institutions can achieve greater efficiency, accuracy, and innovation in their financial operations, ultimately leading to improved financial stability and performance. Keywords: Financial Technology, HEIs, Financial Planning, Budgeting

The Effect of IT Governance Implementation on Decision-Making Performance (Case Study in PT XYZ)

This study aims to determine the effect of IT governance implementation on decision-making performance. This study uses qualitative data and population of the research is from interview data with 5 respondents from PT XYZ in different divisions, which are Management Information System division, Finance division, and consultant. The data analyzed using Atlas.ti software for processing qualitative data. The results of the study show that the implementation of IT Governance at PT XYZ has a significant impact on decision-making performance by focusing on performance measurement and establishing clear KPIs for evaluation. Furthermore, the adoption of an ERP system allows all business units to function within an integrated framework, improving their ability to make quicker, more reliable, and data-driven decisions.

Data Engineering Solutions: The Impact of AI and ML on ERP Systems and Supply Chain Management

Data Engineering Solutions: The Impact of AI and ML on ERP Systems and Supply Chain Management

A comparison Study Between Cloud Enterprise Resource Planning and Edge Enterprise Resource Planning to Create Value for Egyptian Business Firms: Value-Based Approach

A comparison Study Between Cloud Enterprise Resource Planning and Edge Enterprise Resource Planning to Create Value for Egyptian Business Firms: Value-Based Approach

The Effectiveness of Enterprise Resource Planning (ERP) Systems in Knowledge Management

Purpose: The general objective of the study was to evaluate the effectiveness of Enterprise Resource Planning (ERP) systems in knowledge management. Methodology: The study adopted a desktop research methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library. Findings: The findings reveal that there exists a contextual and methodological gap relating to the effectiveness of Enterprise Resource Planning (ERP) systems in knowledge management. Preliminary empirical review revealed that ERP systems significantly enhanced knowledge management by integrating business processes, eliminating data silos, and improving decision-making and operational efficiency. Success depended on factors like organizational culture, top management support, and user training. ERP systems facilitated continuous improvement and innovation by providing real-time data access, enabling swift responses to market changes. Despite challenges like high costs and resistance to change, these could be mitigated through careful planning, strategic alignment, and effective change management, making the investment in ERP systems worthwhile for improved KM and organizational performance. Unique Contribution to Theory, Practice and Policy: The Resource-Based View (RBV) Theory, Socio-Technical Systems (STS) Theory and Knowledge-Based View (KBV) Theory may be used to anchor future studies on Enterprise Resource Planning (ERP) systems. The study recommended integrating ERP systems into KM frameworks to enhance theoretical models, emphasizing strategic alignment and continuous user engagement for practical implementation. It advised organizations to develop policies prioritizing ERP and KM alignment, foster knowledge-sharing cultures, and implement robust change management strategies. Continuous improvement and innovation were highlighted, with recommendations for regular system evaluation and incorporation of technological advancements. Long-term strategic planning was also emphasized, including comprehensive plans for ERP implementation, maintenance, and alignment with organizational goals to maximize the effectiveness of ERP systems in knowledge management.

THE RELATIONSHIP BETWEEN INSTRUCTIONAL SUPPORT, PEER SUPPORT, AND STUDENT SATISFACTION ON ENTERPRISE RESOURCE PLANNING

Business needs enterprise resource planning (ERP). SAP is the market leader of ERP. Due the importance of ERP in business, higher education implements in curriculum. that require internal cross-disciplinary coordination. Students must acquire and understand cross functional business processes while implementing the SAP software. It is challenging for students to be successful in this class. Based on the conditions, the purpose of study is finding the effect of instructor support and peer support toward student satisfaction. This is quantitative research. The research design is collecting primary data using online survey for students. There were 104 students as respondents. The students conduct ERP class by hybrid, online and offline methods. SPSS was used to analyse data using multiple regression. Data was running for validity and reliability test. The result is data could analyse further for the model. Based on F test, the model fits. Regression analysis indicated that instructor support and peer support are positively related to student satisfaction. This study demonstrated the importance for building support for student satisfaction. The result aligned with prior studies.

Revolutionizing enterprise resource planning: A transformation journey in the Albanian telecommunication industry

This paper explores the critical aspects of ERP (Enterprise Resource Planning) transformation in the Albanian telecommunications industry. The focus is on SAP tools that include asset modules, the platform for managing ERP stock and inventory, and a new frontline platform for selling device and accessories for all the channels by supporting both mobile and fixed devices. The telecom industry has evolved significantly, and the need for efficient operations, better integration, enhanced security, and improved user experiences has become dominant. Cloudification of the SAP solution running in GCP is part of the revolution. The technical implementation is strongly related to the advantages of an ERP transformation within the telecommunications industry. These benefits include enhanced efficiency and productivity, seamless integration, and impeccable data accuracy, bolstered security and compliance, and an overall enhancement in user experiences. Furthermore, this implementation also navigates the challenges and critical considerations essential in this transformative journey. Re-usability is a key component since the successful implementation in a single market for a single local market, can be replicated in the other markets as well by justifying the high implementation cost of 3 million Euros and the involvement of 32 local stakeholder and 45 global stakeholders.

Implementasi Sistem Informasi Dengan Menggunakan Enterprise Resource Planning (ERP) Odoo di PT. XYZ Purwodadi

In the current technological era, information technology has an important role in the business world. However, there are still companies that have not utilized information technology. PT. XYZ Purwodadi, is a motor vehicle sales company (dealer) that still does all work manually. This has resulted in problems for the Company, especially in terms of obtaining information, where it takes longer because the data contained in the Company has not been integrated. Then, there is the possibility of problems resulting from negligence by employees, such as data that is forgotten to be entered into the Company's data records. The Enterprise Resource Planning program was created to try to overcome the problems that occurred at PT. To overcome the problems found in the Company, a Critical Path Method (CPM) function was created to support the Company's business processes in carrying out project management. To measure the success of implementing the Odoo ERP program, user satisfaction analysis was carried out using the Doll and Torkzadeh (1998) method. From the results of the analysis of the implementation of the Odoo ERP program in the Company, it can be concluded that the Odoo ERP program has had a good impact on fulfilling the Company's needs well and quickly.

The Possibility of Adopting Enterprise Resource Planning Systems in the Transformation to Smart Government: A Field study in the Yemeni Government Telecommunication Sector''

هدف البحث إلى التعرف على إمكانية تبني نظم تخطيط موارد المنظمة بأبعادها(إدارة علاقات الموردين، إدارة علاقات الزبائن، ذكاء الأعمال، التجارة النقالة) في التحول إلى الحكومة الذكية بأبعادها(الإدارة الذكية، التواصل الذكي، الخدمات الذكية)، وكذا التعرف على واقع تطبيق نظم تخطيط موارد المنظمة، وواقع الحكومة الذكية في قطاع الاتصالات الحكومي اليمني، واستخدمت الدراسة المنهج الوصفي التحليلي، والاستبانة أداة رئيسة لجمع البيانات، وتمثَل مجتمع الدراسة من جميع العاملين المستخدمين لنظم تخطيط موارد المنظمة في قطاع الاتصالات الحكومي اليمني المتمثل بـ(المؤسسة العامة للاتصالات السلكية واللاسلكية، والشركة اليمنية للاتصالات الدولية تيليمن)(المراكز الرئيسة)، الذين يحملون مؤهلات تخصص(علوم حاسوب، هندسة حاسوب، تقنية معلومات، نظم معلومات، شبكات، إدارة أعمال)، والبالغ عددهم(177) فردا، وقد تم المسح الشامل لجميع أفراد المجتمع، حيث تم توزيع عدد(177) استبانة، واسترداد وتحليل عدد(157) استبانة، وبنسبة (88%). وتوصلت الدراسة إلى أن واقع تطبيق نظم تخطيط موارد المنظمة كان مرتفعًا، وواقع ممارسة الحكومة الذكية كان مرتفعًا أيضا، كما بينت النتائج إن تبني نظم تخطيط موارد المنظمة يسهم بشكل مرتفع في التحول إلى الحكومة الذكية في قطاع الاتصالات الحكومي اليمني، وأوصت الدراسة بضرورة قيام قطاع الاتصالات الحكومي اليمني بتطوير نظم تخطيط موارد المنظمة وتحديثها، وذلك للارتباط بالتطبيقات والهواتف الذكية، ضرورة قيام قطاع الاتصالات الحكومي اليمني بوضع خطة استراتيجية واضحة للتحول إلى الحكومة الذكية وتحديد الأهداف والخطوات اللازمة لتنفيذها، ضرورة قيام قطاع الاتصالات الحكومي اليمني بالاستغلال الأمثل للتطبيقات والأجهزة النقالة في تقديم الخدمات للمستفيدين.

Factors Affecting ERP System Implementation Among Selected Organizations: A Proposed Operational Strategies

The successful implementation of Enterprise Resource Planning (ERP) systems relies heavily on the interplay between management-specific factors and operational-specific factors. This study investigates these critical success factors, focusing on their impact on organizational performance. Management-specific factors, including top management support, package selection, and organizational fit, provide strategic direction and resources, ensuring alignment with operational goals. The research employed a quantitative approach to gather data from employees of selected organizations that have implemented ERP systems. The survey targeted employees from selected organizations who use ERP systems. The responses were analyzed using statistical techniques such as frequency analysis, mean, standard deviation, Spearman’s rank correlation, and multiple regression to identify the relationships and impacts of various CSFs on ERP implementation success. The study reveals that effective project management significantly enhances package selection, while comprehensive training improves organizational fit. Communication emerges as a pivotal element, influencing all aspects of ERP implementation. These findings underscore the necessity for a balanced approach that integrates both management and operational strategies to achieve optimal ERP outcomes and organizational efficiency.

Pemodelan Komponen Sistem Enterprise Resource Planning pada Industri Produksi Minyak

The digitalization of technology in the current era of globalization has brought many changes to the industry. The emergence of Enterprise Resource Planning (ERP) functions to integrate all departments and industrial business functions, especially in the oil production sector. ERP systems simplify business processes by integrating key functions from various departments. The business processes in the oil production industry are currently not yet running, which has given rise to problems with errors in purchasing goods from suppliers, inaccurate calculations of raw material usage, raw material stocks not being updated quickly, and purchasing reports not being generated automatically. Based on the background of these problems, the industry requires a component modeling that helps the ERP implementation process. Component modeling allows users in industry to understand ERP systems better without being overwhelmed by product or technical details. This research aims to define the ERP system components that are taken into consideration in its implementation. The research stages are divided into five, namely pre-implementation, analysis, design, construction and implementation. The results of the research are component model designs in terms of software, process flow, user mindset, and change management that will be used in implementing the ERP system

Automated machine learning for fabric quality prediction: a comparative analysis.

The enhancement of fabric quality prediction in the textile manufacturing sector is achieved by utilizing information derived from sensors within the Internet of Things (IoT) and Enterprise Resource Planning (ERP) systems linked to sensors embedded in textile machinery. The integration of Industry 4.0 concepts is instrumental in harnessing IoT sensor data, which, in turn, leads to improvements in productivity and reduced lead times in textile manufacturing processes. This study addresses the issue of imbalanced data pertaining to fabric quality within the textile manufacturing industry. It encompasses an evaluation of seven open-source automated machine learning (AutoML) technologies, namely FLAML (Fast Lightweight AutoML), AutoViML (Automatically Build Variant Interpretable ML models), EvalML (Evaluation Machine Learning), AutoGluon, H2OAutoML, PyCaret, and TPOT (Tree-based Pipeline Optimization Tool). The most suitable solutions are chosen for certain circumstances by employing an innovative approach that finds a compromise among computational efficiency and forecast accuracy. The results reveal that EvalML emerges as the top-performing AutoML model for a predetermined objective function, particularly excelling in terms of mean absolute error (MAE). On the other hand, even with longer inference periods, AutoGluon performs better than other methods in measures like mean absolute percentage error (MAPE), root mean squared error (RMSE), and r-squared. Additionally, the study explores the feature importance rankings provided by each AutoML model, shedding light on the attributes that significantly influence predictive outcomes. Notably, sin/cos encoding is found to be particularly effective in characterizing categorical variables with a large number of unique values. This study includes useful information about the application of AutoML in the textile industry and provides a roadmap for employing Industry 4.0 technologies to enhance fabric quality prediction. The research highlights the importance of striking a balance between predictive accuracy and computational efficiency, emphasizes the significance of feature importance for model interpretability, and lays the groundwork for future investigations in this field.

A Systematic Literature Review on The Strategic Shift to Cloud ERP: Leveraging Microservice Architecture and MSPs for Resilience and Agility

The COVID-19 pandemic has necessitated profound changes in the business and technology landscapes, compelling organizations to reassess their Enterprise Resource Planning (ERP) systems. Traditional ERP systems have demonstrated significant limitations in agility, scalability, and resilience, prompting a strategic shift towards cloud-based ERP solutions. This systematic literature review (SLR) aims to critically evaluate the transformation of ERP systems through the adoption of Microservice Architecture (MSA) and the integration of Managed Service Providers (MSPs), highlighting their role in enhancing system flexibility and operational continuity in a post-pandemic world. We conducted a systematic analysis of 124 scholarly articles published since 2010 to compare traditional ERP systems with MSA-based Cloud ERP solutions. Key insights reveal that MSA significantly improves system modularity and adaptability, addressing the shortcomings of monolithic architectures. Additionally, MSPs offer crucial support in managing the complexities of cloud transitions, ensuring security and efficiency. Our findings underscore the importance of a holistic approach to ERP modernization, integrating technological advancements with strategic business objectives. This study not only fills a critical gap in the literature but also provides actionable recommendations for practitioners and policymakers aiming to enhance ERP systems’ resilience and agility. Future research directions are proposed to further explore the synergistic potential of cloud ERP, MSA, and MSPs in fostering innovative and sustainable business practices.

Reassessing Critical Success Factors for ERP Implementation in the Digital Era

This paper examines the recent evolution of Enterprise Resource Planning (ERP) systems and explores the critical success factors (CSFs) for project implementation in the digital age. Adopting a qualitative inductive approach, the article first reports on CSFs evident in relevant literature drawn from the past two decades. In the second research phase, interview feedback from nine industry project managers is analysed to identify the CSFs now considered of particular relevance in the digital era. The article concludes that many of the established CSFs remain relevant, but recent research suggests the deployment of digital technologies and the availability of the cloud for ERP operation will mean that CSFs will be re-formulated in new technology and business environments. CSFs related to cloud-based vs on-premise software operation, system configuration and functionality trade-offs, and the integration of digital technologies into ERP products, are likely to emerge in the digital era. Future studies could profitably focus on these largely unresearched aspects of ERP projects, to which this article makes a small contribution that may provide a useful point of reference for subsequent studies.

Demand and supply shocks derived from COVID-19 on the freight transportation system in Mexico

PurposeThis paper's purpose is twofold. First, based on a case study, it aims to comprehend the consequences of COVID-19 on the demand and supply shocks of the freight transportation system in Mexico. Second, it seeks to provide an integrated perspective of four transportation modes, which would help prepare public policies for future global pandemics.Design/methodology/approachAnalyzing the impact of the COVID-19 pandemic on the freight transportation system, which affects national and global economies, is essential to drawing valuable insights for the future. To facilitate international comparative analysis, conducting case studies at a country level was deemed necessary. As a result, a case study was conducted in Mexico using an integrated approach involving four transportation modes.FindingsTo manage disruptions in freight flow during uncertain conditions, a comprehensive perspective on the four modes of transportation and data-driven decision-making is crucial. Under this context, three initiatives can be identified: 1) establishing a National Center for Intelligence in Logistics to improve data-driven governance; 2) appointing the “Integrated Transportation Corridor Management Manager” (ITCMM) function to coordinate multiple authorities with different acting in critical freight transport corridors, and 3) creation of a digital tool based on millions of GPS data to monitor freight flows, allowing for collective intelligence among logistics actors.Research limitations/implicationsThis research's limitations are related to using non-standardized databases to gather information on four transportation modes. However, this limitation is also an interesting discovery. Mexico is becoming a strategic logistics hub between North America and Latin America, especially under the “Nearshoring” trend. Unfortunately, the lack of an integrated public policy in logistics and transportation reduces Mexico's capacity to deal with disruptions and its economic competitiveness.Practical implicationsThis research has identified practices that could be crucial in improving public policies to optimize shipping routes and reduce wait times while minimizing disruptions caused by unforeseen events. A concrete example is the digital platform called “eraclitux,” a computer tool similar to an Enterprise Resource Planning (ERP) system companies use. This tool can enable a “Control Tower” that monitors freight flow in transportation corridors under the supervision of “Integrated Transportation Corridor Management Managers.” The tool can make reactive and predictive decisions that help to enhance the logistics value provided by transportation infrastructure.Social implicationsThe importance of a well-coordinated and integrated public policy for freight transportation was identified to ensure better performance during disruptions. Delays in the flow of goods can significantly impact the supply of essential items such as food and medicine, ultimately affecting the population's quality of life.Originality/valueNumerous studies have been conducted to determine the extent of vulnerability and the impact of COVID-19 on freight transportation. However, most of these studies assume a developed market context or a single-mode transportation approach, which only applies to some situations. To gain a comprehensive understanding of how pandemics-induced demand and supply shocks affected freight transportation in developing countries such as Mexico, this paper offers insights from a four-transportation mode perspective. Mexico is facing a challenging Nearshoring trend in manufacturing, making it a significant logistics node between North and South America.

Implementasi Enterprise Resource Planning Berbasis SAP dalam Meningkatkan Kualitas Sistem Informasi Akuntansi Pada PT. BS Surabaya

Enterprise Resource Planning (ERP) System - SAP is called "Industry Solu-tion" as a technological change that exists by changing the accounting in-formation system (AIS) process for company activities in running a busi-ness. In fact, the accounting and finance department has not adopted an SAP-based ERP system, while other departments in the company have im-plemented an SAP-based ERP system. This study aims to analyze the impact of SAP-based ERP implementation on efficiency, accuracy and data inte-gration in accounting information systems, by exploring differences be-tween departments that use and do not use the system. This type of research uses Descriptive qualitative methods by selecting PT BS Surabaya as a sample and source of informants from the Accounting and finance depart-ments who are considered to have knowledge and information about the problem under study, namely the implementation of SAP-based Enterprise Resource Planning (ERP) as an effort to improve the quality of accounting information systems at PT BS. Data collected using instruments in the form of observation and documentation, as well as in-depth interviews with in-formants. The data was analyzed qualitatively. The results showed that the implementation of SAP-based ERP significantly improved efficiency and accuracy in the departments that adopted it. And can make efficiency in the need for less labor compared to using manual methods.

Evaluation of the Implementation of Credit Sales System Procedures

Credit sales are a method used by many companies to increase sales volume by allowing customers to pay for products or services in stages. In an accounting context, credit sales systems require accurate recording and efficient management to ensure that receivables are collectible and the risk of loss is minimized. This article reviews the basic concepts of credit sales, including accounts receivable, provisions for bad debts, and recording credit sales journals. The benefits of credit sales in accounting include increased sales, better management of receivables, and preparation of accurate financial statements. The main challenges faced are bad debt risk, creditworthiness assessment, and receivables monitoring and collection. Implementation of technology such as ERP systems helps in automating record keeping, credit risk analysis, and more efficient reporting. With proper management and technology support, a credit sales system can be an effective tool in a company's financial strategy, minimizing risks and ensuring healthy cash flow.

Post-implementation evaluation of enterprise resource planning (ERP) systems: an internal auditors’ perspective

PurposeEnterprise resource planning systems (ERPs) have provided new challenges in the management of organizations’ internal and external risks, and their adoption has triggered groundbreaking changes to internal audit practices. This study aims to shed light on the use of ERPs in internal auditing by identifying interrelations between postevaluations of the ERPs’ quality dimensions with internal auditors’ satisfaction, intentions to continue using such systems and perceived benefits.Design/methodology/approachDrawing on a unique data set of internal auditors’ responses on a structured questionnaire, and by using the DeLone and McLean’s (2003) Information Systems success model as the conceptual framework, this study tests the research propositions by using partial least square structural equation modeling (PLS-SEM).FindingsThe findings report statistically significant positive relationships among all three ERPs’ quality dimensions (system, information and service quality) with internal auditors’ satisfaction and intention to continue using these systems. Moreover, the study found that the benefits perceived by internal auditors were significantly influenced by their satisfaction with the system and their intention to continue using it.Originality/valueThe authors survey ERP postevaluation success factors in two unique contexts: internal auditors and Greece. Thus, the authors ground on previous research findings in diverse professional groups and national environments. In parallel, this study lends conceptual clarity and empirical evidence to a small but growing number of studies examining the implications of individuals’ perceptions, intentions and behavioral reactions in the context of ERP implementation.

Enterprise Resource Planning (ERP) Design Using TOGAF ADM and ACMM (Case Study: PT XYZ)

Enterprise Resource Planning (ERP) is software used by companies to unite and manage information from various parts of the company, or a tool that integrates all aspects of business in a company. However, in order to support the operations of PT XYZ, it has not implemented an Information System in its business activities. In order to support the smooth running of business processes at PT XYZ, it is necessary to design a structured Information System with good planning using the TOGAF ADM framework. Before starting the design, the researcher evaluated the maturity level of PT XYZ by comparing the current condition with the desired one using the Architecture Capability Maturity Model (ACMM). The results of this evaluation were recommendations for an ERP architecture that was adapted to PT XYZ's business processes, including business architecture, data, applications, and technology that have reached their respective level 3 maturity levels.