ERP Deployment Research Articles

Diffusion of ERP in the Construction Industry: An ERP Modules Approach: Case Study of Developing Countries

The risk–benefit analysis of ERP implementation is worth investigating to optimize the efficiency of ERP deployment in the construction sector. This study investigates the factors affecting the dissipation of ERP through diffusion models in developing countries. Moreover, it suggests a strategy to adopt ERP modules that optimize process integration and project efficiency through the priority factors method. According to the study, the internal model best describes the studied modules, and it suggests that imitative behavior and word of mouth significantly influence ERP adoption in the Africa and Middle East regions. This research concludes with an optimized order for deploying ERP modules based on the importance, urgency, and ease of implementation of each module. It is as follows: work progress (500), budgeting (405), procurement (343), site operations (280), planning and scheduling (270), accounting (252), inventory management (126), document control (90), and tendering (6). Therefore, it can be concluded that this study fills the research gap of ERP module adoption using diffusion models and priority factors within the construction industry, specifically in the specified regions. However, considering dynamic influence factors might provide more precise predictions, while involving a greater number of companies’ owners might highlight a greater importance of external factors.

Improving the Organizational Efficiency of Manufacturing Enterprises: The Role of Digital Transformation, Resource Planning (ERP), and Business Practices

Purpose: An ERP system's primary goal is to improve an organization's organizational efficiency by controlling and optimizing the use of its resources. Method: Both quantitative and qualitative data are combined in the mixed-methods methodology to provide a comprehensive understanding of the subject. To assess the degree of ERP deployment and digital transformation, quantitative data will be gathered. On the other hand, the subtleties of business operations and the interactions between these variables will be investigated using qualitative data. Result and Conclusion: This study offers a thorough grasp of how ERP systems, business processes, and digital transformation can improve organizational effectiveness in manufacturing companies. It advances the field by emphasizing the value of integration and providing useful takeaways as well as recommendations for further study in the quest of manufacturing's operational excellence. Implication of Research: Examine the issues surrounding data privacy and cybersecurity as well as potential solutions in the context of digital transformation and ERP system integration. Originality/Value: Examine how industrial companies are now adopting digital transformation. Evaluate ERP systems' contribution to manufacturing operations optimization. Examine how different business practices affect the effectiveness of an organization.

IMPROVING THE ORGANIZATIONAL EFFICIENCY OF MANUFACTURING ENTERPRISES - THE ROLE OF DIGITAL TRANSFORMATION, RESOURCE PLANNING (ERP), AND BUSINESS PRACTICES

Purpose: An ERP system's primary goal is to improve an organization's organizational efficiency by controlling and optimizing the use of its resources. Method: Both quantitative and qualitative data are combined in the mixed-methods methodology to provide a comprehensive understanding of the subject. To assess the degree of ERP deployment and digital transformation, quantitative data will be gathered. On the other hand, the subtleties of business operations and the interactions between these variables will be investigated using qualitative data. Result and Conclusion: This study offers a thorough grasp of how ERP systems, business processes, and digital transformation can improve organizational effectiveness in manufacturing companies. It advances the field by emphasizing the value of integration and providing useful takeaways as well as recommendations for further study in the quest of manufacturing's operational excellence. Implication of Research: Examine the issues surrounding data privacy and cybersecurity as well as potential solutions in the context of digital transformation and ERP system integration. Originality/Value: Examine how industrial companies are now adopting digital transformation. Evaluate ERP systems' contribution to manufacturing operations optimization. Examine how different business practices affect the effectiveness of an organization.

The Buck Does Not Stop Here: A Case on Dynamic Technologies and Skills That Drive the Need for Lifelong Learning for Accounting Students

This SME (small and medium-sized enterprise) focused case study is designed to support recent graduates specifically entering internal accounting positions with an emphasis on the following STEM-related topics: Data Security & Management, Internal Controls, COBIT Framework, ERP deployment, Business Intelligence, and Emerging Technologies. Working for SMEs, learners may face unique related challenges. For instance, some SMEs outsource various support functions. This budgetary decision can leave the internal organization technically void of critical strategic knowledge and skills and highly dependent upon outside members for this support. What if there were a better way? In this case, students will be introduced to a related fictional business case to develop their critical thinking and business problem-solving skills while developing a life-long learning toolkit to enhance their future technological knowledge.

Critical success factors of ERP implementation at retail franchise company in Indonesia

As technology develops, many companies seek to innovate and implement technology, one of them is ERP to support their business processes. One of these companies is PT Sumber Alfaria Trijaya, Jember, Indonesia. Many factors were affected the quality of ERP implementation. One of them is known as the Critical Success Factor (CFS). This study aimed to describe implementation of ERP application and the Critical Success Factors during ERP deployment at PT Sumber Alfaria Trijaya (SAT), Indonesia. This study used qualitative method for gaining data and research analysis. Interviewed are done with the key users. The results of analysis showed that five critical factors that supported and influenced the ERP implementation in the company, namely; Management Commitment and Support, User Involvement, Communication, Hardware and Equipment, and Education and Training. Those five factors have significant impact on the successful of ERP implementation at retail franchise company in Indonesia. In conclusion, the implementation of TAF application improved the quality of accounting information system information for the company.

Challenges and opportunities of ERP implementation in Indian SMEs: A case study of Jharkhand

The Small and medium sector is India's economic backbone, and it is very crucial in protecting the country from any global economic crisis. Small and medium-sized companies in India are critical to the country's economic development. That’s why the implementation of ERP is very crucial for SMEs to sustain themselves in this global business world.ERP is a commercial package that allows an organisation's transaction-oriented data and business processes to be integrate throughout the enterprise.SMEs are turning to ERP deployment to stay competitive in today's global economic environment. ERP is becoming popular in the Indian SME sector. Many firms, even after introducing modern business systems like ERP, have been unable to reap the benefits of integration, according to the experts and available literature. The required business structural change in order to adopt the ERP system acts as a challenge for SME.The issues that would lead to a beneficial outcome for the adoption of ERP systems in the context of the Indian SME sector must be identified. This article aims to identify the challenges in the area of ERP implementation and prioritise the elements that influence ERP system deployment in a business organisation, with a focus on Indian small and medium-sized businesses (SMBs). The research highlights the challenges faced by Jharkhand’s SMEs in implementing the ERP system.

Unraveling the Key Factors of Successful ERP Post Implementation in the Indonesian Construction Context

Aim/Purpose: This study aims to evaluate the success of ERP post-implementation and the factors that affect the overall success of the ERP system by integrating the Task Technology Fit (TTF) model into the Information System Success Model (ISSM). Background: Not all ERP implementations provide the expected benefits, as post-implementation challenges can include inflexible ERP systems and ongoing costs. Therefore, it is necessary to evaluate the success after ERP implementation, and this research integrates the Task Technology Fit (TTF) model into the Information System Success Model (ISSM). Methodology: For data analysis and the proposed model, the authors used SmartPLS 3 by applying the PLS-SEM test and one-tailed bootstrapping. The researchers distributed questionnaires online to 115 ERP users at a construction company in Indonesia and successfully got responses from 95 ERP users. Contribution: The results obtained will be helpful and essential for future researchers and Information System practitioners – considering the high failure rate in the use of ERP in a company, as well as the inability of organizations and companies to exploit the benefits and potential that ERP can provide fully. Findings: The results show that Perceived Usefulness, User Satisfaction, and Task-Technology Fit positively affect the Organizational Impact of ERP implementation. Recommendations for Practitioners: The findings can help policymakers and CEOs of businesses in Indonesia’s construction sector create better business strategies and use limited resources more effectively and efficiently to provide a considerably higher probability of ERP deployment. The findings of this study were also beneficial for ERP vendors and consultants. The construction of the industry has specific characteristics that ERP vendors should consider. Construction is a highly fragmented sector, with specialized segments demanding specialist technologies. Several projects also influence it. They can use them to identify and establish several alternative strategies to deal with challenges and obstacles that can arise during the installation of ERP in a firm. Vendors and consultants can supply solutions, architecture, or customization support by the standard operating criteria, implement the ERP system and train critical users. The ERP system vendors and consultants can also collaborate with experts from the construction sector to develop customized alternatives for construction companies. That would be the most outstanding solution for implementing ERP in this industry. Recommendation for Researchers: Future researchers can use this combined model to study ERP post-implementation success on organizational impact with ERP systems in other company information systems fields, especially the construction sector. Future integration of different models can be used to improve the proposed model. Integration with models that assess the level of Information System acceptance, such as Technology Acceptance Model 3 (TAM3) or Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), can be used in future research to deepen the exploration of factors that influence ERP post-implementation success in an organization. Impact on Society: This study can guide companies, particularly in the construction sector, to maintain ERP performance, conduct training for new users, and regularly survey user satisfaction to ensure the ERP system’s reliability, security, and performance are maintained and measurable. Future Research: It is increasing the sample size with a larger population at other loci (private and state-owned) that use ERP to see the factors influencing ERP post-implementation success and using mixed methods to produce a better understanding. With varied modes, it is possible to get better results by adding unique factors to the research, and future integration of other models can be used to improve the proposed model.

Implementation of ERP Systems in Organizational Settings: Enhancing Operational Efficiency and Productivity

Implementing an Enterprise Resource Planning system (ERP) in organizations is a strategic move to enhance efficiency and productivity. This article explores the transformative impact of ERP deployment on businesses. It discusses how ERP systems streamline processes, centralize data, and facilitate informed decision-making. ERPs eliminate redundancy and improve communication by integrating various functions like finance, HR, and supply chain management. The resulting optimization of resource allocation and reduced manual effort leads to increased productivity. Furthermore, ERP systems enable real-time tracking of key performance indicators, fostering proactive responses to market changes. In summary, ERP deployment empowers organizations to achieve heightened operational efficiency and productivity.

Analysis of Foreign Experience with the Introduction of Automated Management Systems at Industrial Enterprises in the Formation of Business Clusters

The author based on information from open sources analyzed the foreign experience in the implementation of automated enterprise management systems in 2012–2019. The article identifies the reasons for the introduction of ERP-systems (Enterprise Resourse Planning) in terms of: updating management automation technologies, unification of reporting and simplification of staff work, improving operational efficiency, solving economic growth problems and ensuring competitiveness, as key of directions in business clusters formations. The analysis presents dynamics of deployment of ERP deployment models and the structure of the reasons of enterprises’ refusal to use cloud software deployment models is presented. The dynamics of development of the domestic market of cloud services is revealed. Trends in the choice of approaches to ERP introduction are studied. The types of consulting services provided in the process of implementation of enterprise management automation projects have been analyzed. The assessment of the state of use of ERP in the engineering industry showed the ambiguity of integrated systems that would satisfy their developers, suppliers and ERP-users, due to trends in the implementation of IT in ERP for small and large enterprises, their purchasing capacity and cost parameters. The structure of the reasons for restraint before the deployment of ERP in the cloud was determined, among which the largest shares were insufficient awareness and risks of data loss. It is proved that although the volume of the market of cloud services for enterprises is growing every year, the main factor for the implementation of ERP is the use of IT, which helps to minimize dissatisfaction with the system. The analysis of the key indicators of ERP-systems introduction over the last decade showed significant overspending of time and money on their implementation. However, there are some advantages after the introduction of ERP-systems, which include: improving business efficiency, improving integration between distributed systems, improving customer service, speeding up reporting and standardization, facilitating the work of employees, standardization of basic business operations, reducing circulating (current) assets, etc.

ERP solution for effective supply chain of micro, small and medium-sized enterprises: a case study of customised ERP solution development and deployment for MSMEs in the Haryana state of India

ERP solution for effective supply chain of micro, small and medium-sized enterprises: a case study of customised ERP solution development and deployment for MSMEs in the Haryana state of India

ERP solution for effective supply chain of micro, small and medium-sized enterprises: a case study of customised ERP solution development and deployment for MSMEs in the Haryana state of India

ERP plays a vital role in improving the effectiveness and efficiency of a supply chain. With a brief overview of ERP implementations, this paper describes some experiences of an ERP implementation named e-Galla at rice mills in the Haryana state of India. The case study reveals some important ERP modules required in MSMEs and its cluster based customisation and implementation. Specifically, it describes how the supply chain visibility can be improved by taking advantage of Information technology and system for business innovation. The research findings can provide the greater understanding of ERP implementation in MSMEs. Researchers, practicing managers and those seeking to implement ERP in MSMEs can also use the findings of the study as a vehicle for improving ERP implementation success in MSME. The scope of the paper is limited to ERP implementation project in MSMEs with reference to rice mill cluster in Kurukshetra region in the Haryana state of India.

Assessing Organizational Readiness for Implementing ERP System Using Fuzzy Expert System Approach

Efficient use of enterprise resource planning systems is the only way to achieve competitive advantage in many industries. However, many reports indicate high failure rate of ERP implementation projects and the lack of access to benefits and advantages that enterprises have expected from ERP deployment. Managers are concerned about being ready to deploy such a system. Despite its enormous cost, implementing enterprise resource planning systems fail in practice. Accordingly, this study aims at providing a model for assessing the readiness of organizations for the implementation of ERP by using fuzzy expert systems. The model is composed of six fuzzy expert systems which are designed at two levels. The first five levels are the factors affecting the readiness of a system to produce the scores for an output. These outputs have been used as input to the final system for assessing the organization's readiness to implement the ERP system. In the design of each fuzzy expert system, fuzzy triangular membership functions were applied that had been selected for increasing the efficiency and ease of use. The Results of the model and its use in Shahid Ghazi Pharmaceutical Company show the status of readiness of the proposed model for ERP implementation. Moreover, the model shows the status of the organizations with regard to each of the factors affecting the implementation of the ERP system.

Project Team Right-sizing for the Successful ERP Implementation

ERP becomes one of the important enterprise IT applications which enables the standard business process and integrated database. ERP implementation project is a complex, cumbersome and expensive initiative and change management is regarded as one of the most important factors for the successful ERP implementation. Change management includes stakeholder management, communication, end-user education and training and after go-live operation support. End user education and training is considered as the most resource requiring work stream which proceeds with migration data and system validation. This paper presents an empirical framework for the estimation of the dedicated resources of the project which is based on the resource requirement of user-training and system validation of ERP systems. Two user participation frameworks are defined–two-tier of users and three-tier of users. For each framework, a rule is proposed for calculation FTE of ERP implementation project. Future plans include for the verification of this empirical framework by an investigation of the ERP project case studies and is expected to do further research for the staff sizing and organization operation types to manage change management after ERP deployment.

Toward a Process-Based View of Information Technology Acceptance

Research into the acceptance of technology is in need of an alternative approach. Despite repeated calls for research to guide our colleagues-in-practice in the deployment of systems that are accepted, there has yet to be systematic research into the relationship between the decisions made by individuals and the bottom-line impact that is derived from user acceptance. This study fills the gap in the literature by theorizing a process-based view of information technology (IT) acceptance. We report on a narrative study of 30 users of an ERP deployment and, analyzing this qualitative data through the lens of the five decisions of acceptance proposed by Schwarz and Chin, propose a process model of IT acceptance. We conclude by theorizing on the relationship between these structures and the corresponding bottom-line impacts.

Understanding the link between organizational learning capability and ERP system usage: An empirical examination

Although significant research attention has been directed at understanding ERP system adoption and deployment, very little attention has been paid to understanding ERP system usage among these adopting firms. This paper seeks to fill this void. We examine the concept of organizational learning capability (OLC), defined by dimensions of managerial commitment, systems perspective, openness and experimentation and transfer and integration to understand how firms can appropriate ERP systems to capture their potential benefits. Specifically, we examine the impact of OLC on ERP systems usage. We also incorporate the concept of user satisfaction to argue that OLC has an indirect effect on user satisfaction as well as a direct effect on ERP system usage. The empirical results show that OLC has a positive effect on user satisfaction. Besides, managerial commitment was found to have a positive effect on both user satisfaction and ERP system usage. Finally, user satisfaction was found to be a strong predictor of ERP system usage.

An holistic approach to understanding the changing nature of organisational structure

PurposeThe purpose of this paper is to report on an exploratory study to revisit and critically reappraise the impact of IT upon organisational structure, by exploring how the deployment of ERP, when accompanied by a specific strategic orientation, impacted upon the host organisation's structural design.Design/methodology/approachThe study was initially enacted through a postal questionnaire survey of IT managers within a sample of China's largest manufacturing organisations. Follow‐up interviews were then conducted with senior managers, who had first‐hand experience of working on ERP implementations, to help to more fully understand the impact of ERP upon organisational structure.FindingsThe study found that the implementation of ERP technology and the strategic orientation of the host organisation are both likely to modify the structural design of Chinese manufacturing organisations. Moreover, it has been found that the success of an ERP deployment is a stronger predictor of organisational form than the scale of the deployment. The results of the study would also suggest that ERP is more likely to affect structural changes, when deployed in the presence of a complementary “prospector” corporate strategy.Practical implicationsThe study provides clear new evidence that ERP is likely to have a significant impact upon organisational structure, but, because of the complexity of the technology and the uniqueness of every organisational context, the authors offer no simple prescriptions or panaceas as to how it should be managed. However, managers should be aware that an ERP implementation will almost certainly affect organisational structure, and then take steps to ensure that such changes are carefully and proactively managed.Originality/valueThere is already a rich and established literature with regard to the impact of IT upon organisational structure. However, it could be argued that by focussing upon ERP, by explicitly modelling the effect of strategy and by taking a holistic view of organisational structure, the paper is able to offer a far more subtle view of the complexities of the relationship between IT and organisational structure than prior studies.

FATORES-CHAVE NA IMPLANTAÇÃO DE ERPS: ESTUDO DE UM CASO PROBLEMÁTICO EM UMA MÉDIA INDÚSTRIA

Although Information Systems' literature contains more ERP success cases, it is not rare to notice unsuccessful ERP deployments that extend over years and consume much more financial and human resources than expected. One of the reasons for that is related to the fact that ERP implementation is a social-technical multifaceted and complex process. The key success factors for ERP deployment comprises varied features such as strategic planning, project management, consulting team performance, user involvement, and top management support. This paper intends to investigate an ERP deployment case that is considered unsuccessful due to the low level of user satisfaction. The ERP's key success factors presented in literature were compared to the characteristics of this actual ERP implementation. The case study was performed in a medium-size aluminium and copper recycling industry located in the Belo Horizonte metropolitan area, the capital of Minas Gerais state, in Brazil. The research results provided evidence that the unsuccessful ERP project was partially generated by the insufficient presence of critical success factors suggested in the ERP literature.

Capturing and Comprehending the Behavioral/Dynamical Interactions within an ERP Implementation

The behavioral and dynamic implications of an ERP deployment are, to say the least, not well understood. Getting the switches set to enable the ERP software to go live is tedious. But the difficult part is understanding all of the dynamic interactions that accrue as a consequence. Connectionist and causal models are proposed in this article to facilitate an understanding of the dynamics and to enable control of the information-enhanced processes to take place. The connectionist model facilitates the understanding of the dynamic behavioral implications of the larger ERP implementation installation per se. The underlying connectionist model will observe and detect information transfers and workflow. Once maps of the total infrastructure are determined by the models, an analyst can suggest improvements. The models become decision support aids for process analysts in situations where ideal process flows/information transfers are sought.

Avoiding the Pitfalls of Erp System Implementation

ERP implementation is a massive undertaking fraught with risk. This article is filled with practical advice for minimizing these risks. It looks at the technical, operational, and legal aspects of ensuring a satisfactory ERP deployment.