Enterprise Resource Planning System Implementation Research Articles

An Approach to Sustainable Enterprise Resource Planning System Implementation in Small- and Medium-Sized Enterprises

The adoption of sustainable enterprise resource planning systems in small and medium-sized enterprises represents a strategic response to the evolving landscape of corporate responsibility and environmental stewardship. This study seeks to identify which factors determine the level of satisfaction when implementing a sustainable enterprise resource planning system in small- and medium-sized business. A survey was designed to measure managers’ satisfaction with S-ERP implementation in their companies. A multivariate analysis was run to test the factors affecting the level of satisfaction with the implementation. The general results show that the type of module implemented positively and significantly affects the level of satisfaction with S-ERP. One specific result is that the more accounting modules implemented, the more complex the system is, and the more effort is needed to implement the new technology effectively and use it properly. Another result shows that the sales marketing module has an inverse impact on satisfaction with an S-ERP, possibly because this module is complex and difficult to manage. This study contributes significantly to the emerging body of knowledge on S-ERP implementation by seeking to fill the research gap on the interaction between the S-ERP system and user’s satisfaction, focusing on small businesses. Future research directions should delve into the long-term impact of sustainable ERP adoption on SME performance and resilience. Additionally, investigating the effectiveness of government policies in supporting sustainable ERP adoption, along with exploring the actual environmental impact of ERP systems in SMEs, can contribute to advancing our understanding of this dynamic and evolving field.

An experimental investigation of the impact of sustainable ERP systems implementation on sustainability performance

Purpose This paper aims to investigate the influence of sustainable enterprise resource planning (S-ERPs) systems implementation on sustainability performance. Design/methodology/approach A 1 × 2 experiment was conducted, involving a sample of 72 professional accountants enrolled in MPA, MBA and DBA programs at two prominent Egyptian universities. Simple linear regression was used to analyze the data. Findings The results reveal positive relationships between the implementation of S-ERPs and economic, environmental and social sustainability performance. Research limitations/implications Considering the research methodology used, which relies on a laboratory experiment design; nevertheless, empirical data derived from a quasi-experiment conducted in a real-world context would offer valuable insights into the existing literature. Practical implications For manufacturing sector managers, the results offer value as organizations can benefit from S-ERP adoption in the internal and external integration of sustainability functions. The findings also provide decision-makers in the manufacturing context, particularly in emerging countries, with tangible reasons to consider S-ERP adoption for holistic sustainability benefits including waste management, resource consumption reduction and management of sustainable supply chain complexities. Further, the findings provide valuable insights for ERP vendors on how they can develop their ERP packages to align with software sustainability criteria. Originality/value This study is among the few that experimentally investigates the influence of S-ERPs implementation on sustainability performance within the manufacturing sector, especially in an emerging context such as Egypt. This unique contribution provides valuable insights into the complex connection between technology adoption and sustainability outcomes.

Phenomenological Review of the Role of the Internal Control System and Corporate Culture in Enterprise Resource Planning (ERP) System Implementation to Produce Quality Financial Reports

The best way to influence the quality of financial reports is to use an Enterprise Resource Planning (ERP) system. Implementation of an ERP system with an internal control system and corporate culture can help companies and management make decisions. This study aims to look at the interpretative-phenomenological role of internal control systems and corporate culture by implementing ERP systems to produce quality financial reports. The research method uses a qualitative interpretative-phenomenological paradigm. The informant determination technique in this study used purposive sampling. The data collection procedure used in this study was designing research instruments for the interview process, making transcripts, then conducting interviews with nine informants. The results of this study, there is an internal control system and corporate culture, with the implementation of the ERP-SAP system carried out in accordance with established Standard Operating Procedures, resulting in quality financial reports.

A CRITICAL REVIEW OF ERP SYSTEMS IMPLEMENTATION IN MULTINATIONAL CORPORATIONS: TRENDS, CHALLENGES, AND FUTURE DIRECTIONS

Enterprise Resource Planning (ERP) systems have become indispensable tools for managing complex business processes in multinational corporations (MNCs). This paper presents a critical review of the trends, challenges, and future directions associated with ERP systems implementation in the context of MNCs. The study synthesizes existing literature to offer a comprehensive understanding of the evolving landscape of ERP adoption in a globalized business environment. The trends in ERP implementation within MNCs underscore the increasing reliance on integrated software solutions to enhance operational efficiency and facilitate seamless communication across diverse geographical locations. Notably, the integration of emerging technologies such as artificial intelligence, machine learning, and blockchain into ERP systems has gained traction, presenting new opportunities and complexities for MNCs. However, the implementation of ERP systems in MNCs is not without challenges. Cultural diversity, varying regulatory frameworks, and differences in business practices across regions pose significant obstacles to successful deployment. Additionally, the sheer scale and complexity of MNCs' operations demand careful consideration of customization needs, scalability, and alignment with organizational goals. The critical review highlights the need for a strategic approach to ERP implementation in MNCs. Successful cases often involve top management commitment, extensive user training, and a phased implementation strategy that accommodates regional variations. Furthermore, the study emphasizes the importance of post-implementation evaluation and continuous improvement to address evolving business requirements. Looking ahead, future directions in ERP systems implementation within MNCs are shaped by the rapid evolution of technology and the dynamic nature of global business. The integration of cloud-based solutions, the advancement of Industry 4.0 technologies, and the increasing emphasis on sustainability are anticipated to influence the next wave of ERP adoption in MNCs. This critical review contributes valuable insights into the current state of ERP systems implementation in multinational corporations, addressing trends, challenges, and future directions. It provides a roadmap for practitioners, researchers, and policymakers to navigate the complexities of ERP adoption in the ever-evolving landscape of global business.
 Keywords: ERP, MNCs, Industry 4.0, Multinational, Corporation, Review.

Driving Efficiency and Competitiveness: Trends and Innovations in ERP Systems for the Wood Industry

Enterprise Resource Planning (ERP) systems offer various functionalities to support an organization’s core functions. However, many anticipated benefits often need to materialize due to business context changes and users’ high expectations. Continuous adaptation and improvement are necessary to address user disappointments. This research focuses on ERP systems, exploring key factors influencing the success of their implementation. Recognizing challenges in ERP system implementation, this study provides a comprehensive literature review, identifying essential and contemporary Critical Success Factors (CSFs) influenced by technological advancements. Addressing challenges specific to the wood industry, this research introduces additional industry-adapted CSFs, including industry adaptability, integration with production machinery, effective warehouse management, and supply chain tracking. Furthermore, this paper emphasizes the need for continuous adaptation and improvement of ERP systems, especially in light of current trends and technological achievements. This study recommends a holistic approach, considering traditional or essential CSFs while adapting to new trends. Critical success factors in ERP implementation in the next decade involve considering cloud technology, artificial intelligence and machine learning, data security, mobile access, IoT integration, user experience, and training. The main objective of this paper is to identify the latest CSFs in ERP implementation. This research highlights essential success factors in ERP implementation, and contemporary trends in ERP implementation with a particular focus on the specifics of wood industry. While organizations should aim to maximize the potential of ERP systems, they should also acknowledge the crucial role played by human intervention in the effective and responsible implementation of artificial intelligence.

The impact of ERP utilization and ESG practices on earnings management—An empirical study of Taiwan

Enterprise Resource Planning (ERP) system utilization and Environmental, Governance, Social (ESG) practice incorporation have jointly wielded significant influence on various aspects of accounting operations. On the other side, leveraging the robust information infrastructure, Taiwanese firms have widely implemented ERP systems and have been aligning with international ESG initiatives in recent years. The objective of this study is to investigate the impact of ERP utilization and ESG practices on real and accrual earnings management among firms listed in Taiwan over an 19-year span from 2003 to 2021. The results of this study suggest duration of ERP implementation has a negative impact on accruals earnings management, but has a positively influence on real management. The results underscore the significant influence of ERP utilization duration on the different aspects of corporate earnings management activity. Additionally, our investigation illustrates a negative association between the corporate assimilation of ESG practices and both real and accrual earnings management. This reveals that enterprises committed to implementing ESG practices highlight long-term substantive operations over the short term periodic performance of financial statements.

Harmony in Integration: Unveiling Novel Paradigms in ERP Implementation and Trends

Purpose: Enterprise Resource Planning (ERP) systems, originating in the early 1970s, have undergone a transformative evolution, becoming pivotal in unifying various company functions such as marketing, finance, production, and human resources. These systems, like SAP's large-scale deployments since the 1990s, enable the swift collection and processing of real-time data for effective daily management control.
 Methodology: In the dynamic ERP landscape, Oracle stands out as a Leader in the 2023 Gartner® Magic Quadrant for Cloud ERP for Service-Centric Enterprises, particularly with its Oracle Fusion Cloud ERP. Recognized for financial management, order-to-cash, source-to-pay, and other ERP functionalities, Oracle excels in "Ability to Execute" and "Completeness of Vision."
 Findings: Despite their transformative impact, ERP system implementations could be more flawless. Challenges include non-user-oriented interfaces, partially migrated data, and insufficient adaptation to user needs. However, these hurdles can be surmounted through meticulous planning, customized training, and system fine-tuning to align with specific business requirements.
 Unique contributor to theory, policy and practice: This research article provides insight into ERP system implementation and current trends. It highlights challenges faced by businesses during implementation and proposing solutions. Emphasizing that ERP systems streamline processes and aid decision-making with real-time data, the study underscores that success requires a well-planned strategy and customization to meet individual business needs.

Enterprise Resource Planning (ERP) System Implementations and Corporate Misconduct

Enterprise Resource Planning (ERP) System Implementations and Corporate Misconduct

An adoption of sustainable business model: An empirical study identifying the success factors of IT service sector organizations

Being competitive has become essential to surviving in the current, rapidly evolving and highly dynamic corporate climate. Companies must streamline their operations if they want to remain competitive. Enterprise resource planning (ERP) systems that have been applied successfully give businesses better practices and procedures. The article uses past literature to illustrate a new conceptual framework considering strategic, organizational, technological and environmental aspects for the effective implementation of ERP system in the information technology (IT) service sector. The primary focus is to find out the effectiveness of ERP deployment from the users’ perspective. For this analysis, information was gathered from 152 Indian IT companies that had already installed an ERP system. Factor analysis, both exploratory factor analysis and confirmatory factor analysis, was used in the present study to find out the factors from the mentioned four perspectives. Structural equation modelling allows researchers to observe the relationships between the emerged factors. The findings suggest that end users of IT firms have recognized the value of emerging constructs for successful ERP implementation leading to sustainable firm growth, underscoring the significance of the suggested framework in their quest to become more competitive in the market.

Navigating the ERP Landscape: Unveiling the Key Drivers in Enterprise Resource Planning Success - A Comprehensive Literature Exploration

Organizations require information systems as a means of aiding decision-making processes. Enterprise Resource Planning (ERP) systems serve as information system tools that enhance work efficiency. They are considered the optimal solution for organizations seeking a competitive edge. The successful implementation of ERP systems offers numerous benefits to organizations. It is essential to note that while some organizations have encountered difficulties using ERP systems, others have succeeded. Implementing ERP systems poses a challenge for organizations, and this study aims to identify the critical success factors with ERP systems and get to know what category is most important to implementing ERP in an organization. This research identifies and categorizes the top five CSFs for successful ERP implementation: training and job redesign, adequate ERP software selection, clear goals and objectives, business process reengineering, and implementation strategy and timeframe. These CSFs are vital for organizations of all scales, offering a holistic framework for effective ERP integration. Through systematic analysis, the study maps these CSFs into four dimensions: Project Strategy, Project Structure, Information Systems, and People Management, highlighting the interplay between technology and human factors. This research underscores the enduring significance of ERP systems in the globalized business landscape and calls for continued exploration of evolving CSF trends to ensure ongoing organizational competitiveness and success. By following the outlined procedures, this study can be applied by organizations of different scales, including small and large businesses, to achieve effective ERP implementation. Integrating ERP systems will demonstrate advantages for organizations over the short and long run within the market context. 

Workhorse or White Elephant? End User Acceptance of ERP System in a Shared Service Center

Businesses globally heavily invest in Enterprise Resource Planning (ERP) implementation to meet high customer demands and maintain competitiveness. Despite significant investments, underutilization hampers reaping the system's full benefits, leading to stagnant or adverse performance. Hence, this study aims to uncover reasons for the lack of end-user adoption of ERP systems. It focuses on the correlation between performance expectancy, effort expectancy, social influence, and organizational support in determining ERP system acceptance by end users. This study utilized a quantitative methodology. Data were collected from 392 respondents within a Malaysian shared service center. Multiple regression analysis was conducted employing the UTAUT model and perceived organizational support theory to evaluate and interpret the collected data. The study’s key findings include the significant positive association between performance expectancy and ERP system adoption, reinforcing the influence of effort expectancy on technology adoption. Despite its positive effects, social influence had little effect on end-user adoption. Additionally, it was observed that ERP system adoption was consistently facilitated by organizational support. This study confirms the essential factors that drive the adoption of ERP systems by end-users. It emphasizes the crucial role of leadership in prioritizing these elements for organizations to enhance user acceptance and ensure the successful implementation of ERP systems. Doi: 10.28991/HIJ-2023-04-04-013 Full Text: PDF

Implementation of an Enterprise Resource Planning (ERP) System and its Impact on Manufacturing Company Operational Efficiency

This article explores the implementation of an Enterprise Resource Planning (ERP) system and its consequential impact on operational efficiency within manufacturing companies. The research delves into the intricate process of integrating ERP systems, emphasizing their role in streamlining various business functions such as supply chain management, production planning, and inventory control.
 The study investigates the challenges faced during the ERP implementation phase and elucidates strategies employed to overcome these hurdles. It also examines the role of employee training and change management in ensuring a smooth transition to the new system, emphasizing their pivotal contribution to operational success.
 Furthermore, the article meticulously analyzes the tangible outcomes of ERP implementation, focusing on key performance indicators (KPIs) that gauge improvements in operational efficiency. This includes reductions in production lead times, enhanced accuracy in demand forecasting, and optimized resource allocation.
 The research methodology incorporates case studies and empirical data from manufacturing companies that have undergone ERP implementation. Comparative analyses highlight the variations in operational efficiency before and after ERP adoption, providing a comprehensive understanding of the system’s impact.
 The findings underscore the positive correlation between ERP implementation and operational efficiency, offering insights that contribute to the body of knowledge in both information systems and manufacturing management. Additionally, the article discusses potential challenges that may persist post-implementation and proposes ongoing strategies for continuous improvement.
 In conclusion, this article contributes valuable insights into the dynamics of implementing ERP systems in manufacturing companies, shedding light on their transformative impact on operational efficiency and providing a foundation for future research in the field.

Intended and Unintended Consequences of ERP System Implementation

SYNOPSIS We provide evidence that enterprise resource planning (ERP) systems are potentially beneficial to firm decision-making but can also have unintended effects. The tax function is one of the largest consumers of data within a firm, with over 50 percent of time spent gathering tax data and less than 30 percent of time spent on strategic data analysis (PricewaterhouseCoopers (PwC) 2015). Difficulties in getting high-quality, timely tax information could negatively impact a firm’s tax compliance activities and leave few resources for tax planning. Following the absorptive capacity theory, we predict and find that ERP systems are associated with a greater degree of tax planning post-adoption, resulting in lower tax burdens. However, we also note increased firm discretion in tax planning, resulting in a larger amount of aggressive tax positions. Practically, our findings have important implications for the use of ERP systems both within the tax function and across other decision-making areas. JEL Classifications: O33; H26; D83.

Impact of ERP Implementation on Company Bottled Water to Performance Company

AbstractThis study evaluates the impact of implementing an Enterprise Resource Planning (ERP) system on the performance of CV Tirta Sasmita, a bottled drinking water producer. It addresses the challenge of fragmented business processes, hindering effectiveness and efficiency, along with suboptimal utilization of data resources. Qualitative methods, including interviews, observations, and document analysis, were employed. The study applied the ADDIE approach to tailor ERP systems to the company's needs and processes.The study yielded three significant findings. Firstly, researchers successfully developed a customized ERP system aligned with the company's requirements. Secondly, there was a tangible enhancement in CV Tirta Sasmita's financial performance, notably reflected in an increased total turnover asset ratio. Thirdly, employee performance exhibited improvements in work quantity, quality, punctuality, effectiveness, and independence.This research offers valuable insights for similar businesses or those considering ERP system implementation, highlighting its potential to enhance operational efficiency and performance.Keywords:Information System, AMDK, ERP, Company Performance, Total Turn Over Asset Ratio  

Implementing Enterprise Resource Planning Systems in Tanzanian Higher Education Institutions: The Influence of Task-technology Fit on Staff Performance

An individual user performance over ERP systems in Higher Education Institutions (HEIs) is less researched. Furthermore, the simultaneous impacts of Task-Technology Fit (TTF) on individual user (staff) performance over ERP systems in the context of Tanzania is little known. This study aimed at investigating both the direct and indirect impacts of TTF on staff performance over ERP systems in HEIs in Tanzania. This study was quantitatively designed using the snowball sampling technique by modifying D & M IS success model. The modified framework was subjected to a sample of 163 staff who are using the ERP system to accomplish business processes. The data collected was analyzed using Structure Equation Modelling (SEM). The results show that TTF has considerable direct and indirect impacts towards the performance of staff who are using ERP systems. This implies that whenever an enterprise is implementing an ERP system to improve its business process outcomes then a deep analysis has to be taken on three key elements of TTF i.e. task, technology and individual characteristics. The discussion and implications of impacts were also reported.

The Relevance of KES-Oriented Processes for the Implementation of ERP Systems: Findings From an Empirical Study in German SMEs

Past and current research has shown that Knowledge and Expertise Sharing (KES) is central to the appropriation of enterprise software such as Enterprise Resource Planning (ERP) systems. ERP implementation projects in Small and Medium-sized Enterprises (SMEs) are often driven by research and practice. However, they tend to focus on the 'go live' moment rather than on the subsequent, much longer post-implementation phase. This, we argue, results in decreased utilisation over time and an increased need for workarounds. In this paper, we draw on an empirical study within four organisations which exposes the limitations of KES in ERP implementation projects in SMEs, especially in regard to the preparation of key users. Our findings suggest that, despite key users' essential role in these projects, they are often chosen haphazardly and are ill-prepared. As a result, they cannot fulfil their role of facilitating KES with end users, who end up appropriating ERP systems mostly through 'learning by doing'. This stems directly from complex and largely unrecognised processes involving consultants, hotlines, management, key users and end users. In this paper, we introduce and discuss specific socio-technical, KES-oriented measures which can potentially lead to sustainable KES throughout the ERP life-cycle for longer-term success.

Firm Performance Analysis of Relation to the Implementation and use of Enterprise Resource Planning Systems using GRA Method

Enterprise Resource Planning (ERP) is a business management system that allows organizations to integrate and manage their core business processes in a centralized system. The demand for integrated information system solutions among manufacturing and service companies has led to the development of ERP. The system is designed to streamline business operations and increase efficiency by providing real-time access to critical data across different departments. It encompasses the design, development, and implementation of ERP systems, as well as the processes and methodologies used to manage and optimize the system. Abstractly, ERP involves a thorough analysis of an organization's business processes to identify areas of inefficiency and opportunities for improvement. Based on this analysis, a customized ERP system is designed and developed to meet the organization's specific needs. The system is then implemented, tested, and ongoing maintenance and support are provided to ensure optimal performance. ERP systems typically include modules for accounting, human resources, inventory management, supply chain management, and customer relationship management. By integrating these processes into a single system, organizations can reduce redundant tasks, improve data accuracy, and make better-informed decisions based on real-time information. Overall, ERP is a critical tool for organizations looking to optimize their operations and remain competitive in today's fast-paced business environment. ERP systems have become increasingly popular among businesses of all sizes due to the numerous benefits they offer, such as increased efficiency, better decision-making, and improved customer service. The significance of ERP research lies in the fact that ERP systems have become critical to the success of many organizations, especially in today's fast-paced and competitive business environment. Research in this area can help organizations better understand the benefits and challenges of implementing ERP systems and develop strategies to optimize their use. Deng originally suggested Grey Relational Analysis (GRA) as a tool for MCDM problems, which has been successfully used to address many MCDM challenges. GRA is a model for evaluating effects that can assess the relationship between successions and their fit with certain information analysis techniques or calculation strategies. The factors considered in GRA include credit histories, behavior preferences, performance abilities, identity features, and interpersonal relationships. From the results, it is seen that behavior preference obtained the first rank, whereas performance abilities had the lowest rank among Entrepreneur 1, Entrepreneur 2, Entrepreneur 3, Entrepreneur 4, and Entrepreneur 5. The value of the dataset for Enterprise Resource Planning in the GRA (Gray-related analysis) method shows that it resulted in performance abilities ranking the highest

Productivity Measure in Using Enterprise Resource Planning System in Selected Companies in Beijing, China

With the globalization of economic development and social development, the business environment of enterprises has changed. Only by continuously improving the digital level and management level of enterprises can they survive in the fierce global competition and develop. In this economic and social environment, enterprise managers need to implement Enterprise Resource Planning (ERP) system in order to better operate and manage enterprise business and improve enterprise operating profit. Its purpose is to standardize and restructure enterprise process, financial process, capital flow and information flow, and improve enterprise operation ability, profitability and growth ability. The implementation of ERP system will have an impact on the level of enterprise productivity. Therefore, taking manufacturing companies as the research object, it is of great significance to explore the impact of ERP system implementation on the level of enterprise productivity.Taking the manufacturing companies selected in Beijing, China as the research object, this paper uses the method of combining theoretical analysis and empirical research to study the impact of ERP system on enterprise productivity and enterprise performance, so as to improve the industry’s understanding of ERP system. This paper uses data statistics and empirical research methods to analyze the impact of ERP system on enterprise productivity and enterprise performance. Firstly, it introduces the background and significance of the research, and then reviews and combs the relevant literature at home and abroad on ERP system, enterprise performance and the impact of ERP system on enterprise performance; Based on management information system theory, business process reengineering theory and financial performance theory, financial performance is measured from three aspects: operation ability, profitability and growth ability. Reasonably select relevant indicators to build the index system. This paper selects the enterprise financial data of Beijing manufacturing company implementing ERP system from 2013 to 2015, and uses the data model to make an empirical analysis on the impact of manufacturing company implementing ERP system on enterprise productivity and enterprise performance. It is found that in China, the implementation of ERP system by Beijing manufacturing company will have a certain impact on enterprise productivity and enterprise performance Combined with the principle of ERP, this paper discusses the impact of ERP Implementation on enterprise performance. In the empirical research part, descriptive statistics and Wilcoxon paired rank sum test are used to verify the impact of ERP Implementation on enterprise performance. The results show that the implementation of ERP system will improve the operation ability, profitability and growth ability of enterprises. Therefore, when preparing for the ERP system, enterprises must do a full feasibility and demand analysis to ensure the smooth implementation of the ERP system. Finally, this paper gives some suggestions on the impact of ERP Implementation on enterprise performance.

Modeling the Readiness Measurement for Enterprise Resource Planning System Implementation Success

In the digital era, companies are required to optimize technological innovation to increase capacity in achieving work that is more efficient, effective, productive, and has a competitive advantage. Companies must use the enterprise resource planning (ERP) system to improve efficiency, effectiveness, and productivity. Implementing an ERP system provides competitive advantages by means of decision-making proven for fast and precise management. ERP system is an integrated information system for strategic company management decision-making. For this reason, implementing an ERP system is necessary. Unfortunately, the fact shows that many companies fail to implement an ERP system, resulting in costly implementation expenses. Previous research has discussed empirical studies on the critical success factors for implementing an ERP system effectively. Therefore, further research still needs to be done by discussing ERP implementation from the perspective of measuring companies’ readiness levels in ERP system implementation. This research methodology criticized and analyzed the comparison of eleven prior research articles as a basis for developing a model to measure companies’ readiness levels in implementing ERP systems. This research examined quantitative data gathered through the use of questionnaire method to rank indicators for measuring companies’ readiness levels by identifying four dimensions and 27 indicators. This research aims to produce a model for measuring companies’ readiness to implement the ERP system on time successfully.

ERP System

Abstract: This research paper tries to study of detailed enterprise resource planning (ERP) portal that enables the management of an employee’s payroll and their day-to-day activities. The research methodology involved a thorough analysis of the existing system in the market and in-depth study of the user requirements. Based on the findings, a user-friendly interactive interface was designed, and the system was developed using the latest technologies and programming languages This paper tried to study the detailed ERP system implementation process and current trends in ERP software, and identifies the advantages and limitations and tried to provide solutions of tackled problems. The system analysis shows that the proposed solution provides significant benefits compare to traditional ERP systems, including increased security and real-time tracking transactions Future scope of this research includes the development and implementation of proposed system in real-world scenarios