Enterprise Information System Implementation Research Articles

Overcoming critical failure factors in enterprise information systems implementation: A viable system model framework for manufacturing firms

Enterprise Information Systems (EISs) are a strategic management tool for delivering value to supply chain stakeholders by enabling end-to-end coordinated and sustainable operations. Nonetheless, fundamental challenges during the implementation process of such digital systems are the disintegration of EISs and the emergence of relevant Critical Failure Factors (CFFs). To this end, extant research overlooks the potential of the combined application of Operational Research (OR) and Viable System Model (VSM) as heterarchical tools to structure EIS project implementations for enabling effective information sharing and communication in supply networks. Therefore, the aim of this research is twofold: (i) to develop a critical taxonomy of CFFs that impact industrial EISs’ implementation via exploring and reviewing recent EIS-focused projects; and (ii) to explore the role of soft OR and VSM in avoiding disintegration of EISs during implementation. This research presents guidelines for the successful implementation of EISs, derived from empirical data in a manufacturing firm. The study results contribute to the OR and the VSM research domains by identifying a practical framework to shelf-manage the complex interactions that emerge during an EIS’s implementation process.

PERENCANAAN ARSITEKTUR ENTERPRISE BERBASIS CLOUD COMPUTING MENGGUNAKAN TOGAF (Studi Kasus: PT. XYZ)

ABSTRACT
 PT. XYZ is a manufacturing company engaged in the production of tires. Good business strategy isnecessary for the company to compete with local competitors as well as with other companies in thegroup XYZ. Business strategy is also needed in order to achieve its goal in providing the best servicesfor customers. Support the implementation of information systems and information technology isneeded to support the company's business strategy. Planning of the Enterprise Architecture isnecessary for the company to run its business processes. Enterprise architecture is composed of theBusiness Architecture, Data Architecture, Application Architecture and Technology Architecture.Business processes and organizational activities executed using the data collected, managed,secured and distributed using applications, both custom applications and common applications thatrun over the technology infrastructure and computer networks. The research report in this thesisdiscusses about planning the Enterprise Architecture of Manufacturing Information SystemArchitecture Based Cloud Computing using TOGAF, a case study in PT.XYZ. In planning thisarchitecture using the TOGAF-ADM to pass the following stages: Defining planning the ArchitectureVision, Planning the Business Architecture, Planning the Information System Architecture, Planningthe Technology Architecture, Solutions and Opportunities, Migration Planning, ImplementationManagement, and Change Management Architecture. The research process is done by looking at thebusiness strategy on the manufacturing process and products distribution from PT. XYZ. The resultsof this study are planning the enterprise architecture of manufacturing information system at PT.XYZ to support the implementation of enterprise information systems as a whole, to solve theintegration problems of information systems, and improve effectiveness and efficiency in theimplementation of information technology infrastructure.

Design and Verification on the Torsion Structure Model between Business Strategy and IT Strategy: Analysis of the Factors Affecting the Planned Delivery Date of the Enterprise Information System Implementation Project

Design and Verification on the Torsion Structure Model between Business Strategy and IT Strategy: Analysis of the Factors Affecting the Planned Delivery Date of the Enterprise Information System Implementation Project

The value of enterprise information systems under different corporate governance aspects

Enterprise information systems (EIS) improve access to information, process optimization and system integration. Such enhanced information processing capabilities have varying effects on firm financial performance under different corporate governance aspects. We examine such interacting effects with data of Chinese listed companies during 2008 and 2013. Our empirical study shows that EIS implementation is associated with higher financial performance when the firm’s ownership is more concentrated or the CEO assumes a dual role as the chair of the board of directors. EIS implementation is associated with lower financial performance when the firm is a state-owned enterprise or within a business group. This study contributes to literature in IT business value in general and research in enterprise systems in particular by expanding our understandings about the varying impacts of EIS under different corporate governance aspects.

Perencanaan Arsitektur Enterprise Berbasis Cloud Computing Menggunakan Togaf (Studi Kasus: PT. XYZ)

PT. XYZ is a manufacturing company engaged in the production of tires. Good business strategy is necessary for the company to compete with local competitors as well as with other companies in the group XYZ. Business strategy is also needed in order to achieve its goal in providing the best services for customers. Support the implementation of information systems and information technology is needed to support the company's business strategy. Planning of the Enterprise Architecture is necessary for the company to run its business processes. Enterprise architecture is composed of the Business Architecture, Data Architecture, Application Architecture and Technology Architecture. Business processes and organizational activities executed using the data collected, managed, secured and distributed using applications, both custom applications and common applications that run over the technology infrastructure and computer networks. The research report in this thesis discusses about planning the Enterprise Architecture of Manufacturing Information System Architecture Based Cloud Computing using TOGAF, a case study in PT.XYZ. In planning this architecture using the TOGAF-ADM to pass the following stages: Defining planning the Architecture Vision, Planning the Business Architecture, Planning the Information System Architecture, Planning the Technology Architecture, Solutions and Opportunities, Migration Planning, Implementation Management, and Change Management Architecture. The research process is done by looking at the business strategy on the manufacturing process and products distribution from PT. XYZ. The results of this study are planning the enterprise architecture of manufacturing information system at PT. XYZ to support the implementation of enterprise information systems as a whole, to solve the integration problems of information systems, and improve effectiveness and efficiency in the implementation of information technology infrastructure.

How Does the Implementation of Enterprise Information Systems Affect a Professional’s Mobility? An Empirical Study

Although significant research has examined the effect of enterprise information systems on the behavior and careers of employees, the majority of this work has been devoted to the study of blue- and gray-collar workers, with little attention paid to the transformative effect information technology may have on high-status professionals. In this paper, we begin to bridge this gap by examining how highly skilled professionals react to the increasing presence of enterprise systems within their organizations. Specifically, we investigate how the implementation of enterprise systems—in the form of electronic health records—affects the decision of physicians to continue practicing at their current hospital. Results suggest that when enterprise systems create complementarities for professionals, their duration of practice at the organization increases significantly. However, when technologies are disruptive and force professionals to alter their routines, there is a pronounced exodus from the organization. Interestingly, these effects are strongly moderated by individual and organizational characteristics, such as the degree of firm-specific human capital, local competition, and the prevalence of past disruptions, but are not associated with accelerated retirement or the strategic poaching of talent by competing organizations.

Cross-Case Analysis of Top Management Characteristics and Enterprise Information System Success

Although a large portion of the literature explains various supports by top management to enhance the overall success of the implementation of enterprise information systems, there remain some limitations in studies pertaining to how the characteristics of top management can have an influence on successful acquisition. The purpose of this paper is to investigate the effect of top management characteristics on the overall success of enterprise information systems. It aims to offer an in-depth understanding of the necessary characteristics through a cross-case analysis approach based on two contradictory government organizations in Saudi Arabia—one with successful implementation and the other with a failed enterprise resource planning system. The results expose various characteristics such as those related to business leadership and abilities and technological cognition and awareness. The results can be developed into a strategy to enhance awareness as well as top management participation.

Routines as Shock Absorbers During Organizational Transformation: Integration, Control, and NASA’s Enterprise Information System

Integration and control are pivotal goals of enterprise information system implementations. However, misalignments inevitably occur between the system and organizational practices, and these misalignments are generally thought to undermine the goals of integration and control. We report on a longitudinal study of NASA’s enterprise information system implementation, and we focus on how misalignments in procurement and project management routines affect integration and control. We show how different elements of routines dynamically adjust over time to enable stable system implementation, increasing integration and control throughout the agency. Greater integration and control on the organizational level were enabled by less-than-complete integration and control at the local level. Dynamically adjusting routines serve as “shock absorbers” that on one hand help promote the stability necessary for organization-wide enterprise-system-driven control and integration, and on the other hand allow for local self-organization.

Особенности применения ERP-систем в управленческом учете

The article is devoted to problems of application in the account field of automated systems to support management activities, which provide standardized business
 processes, different algorithms for data analysis and decision-making in order to improve management of the organization. Based on the research was made
 a reasoned conclusion about the need to unite the theory of management accounting methodology formalization and optimization of business processes, technology
 development and implementation of enterprise information systems taking into account the specifics of the company.

The intellectual core of enterprise information systems: a co-citation analysis

Enterprise information systems (EISs) have evolved in the past 20 years, attracting the attention of international practitioners and scholars. Although literature reviews and analyses have been conducted to examine the multiple dimensions of EISs, no co-citation analysis has been conducted to examine the knowledge structures involved in EIS studies; thus, the current study fills this research gap. This study investigated the intellectual structures of EISs. All data source documents (1083 articles and 24,090 citations) were obtained from the Institute for Scientific Information Web of Knowledge database. A co-citation analysis was used to analyse EIS data. By using factor analysis, we identified eight critical factors: (a) factors affecting the implementation and success of information systems (ISs); (b) the successful implementation of enterprise resource planning (ERP); (c) IS evaluation and success, (d) system science studies; (e) factors influencing ERP success; (f) case research and theoretical models; (g) user acceptance of information technology; and (h) IS frameworks. Multidimensional scaling and cluster analysis were used to visually map the resultant EIS knowledge. It is difficult to implement an EIS in an enterprise and each organisation exhibits specific considerations. The current findings indicate that managers must focus on ameliorating inferior project performance levels, enabling a transition from ‘vicious’ to ‘virtuous’ projects. Successful EIS implementation yields substantial organisational advantages.

The Establishment of Enterprise Information Systems Based on Computer Network

Enterprise information system is based on the condition of the computer network technology information platform. It has an important value for enterprises to enhance its brand influence, enhance customer management, promote the development of e-commerce processes, promote enterprise management level, adapt to the current situation of information and other aspects of economic development. There are some problems in the current enterprise information system construction. The current information system should make scientific plan, expand information systems development space, play a catalytic role in the government promote, emphasis on information security, strengthen of human resources and team building starting implementation of enterprise information systems building strategy.

Architecture of Enterprise Information System for Electric Equipment Enterprise and its Implementation

Enterprise Information System (EIS) platform for electric equipment enterprise is presented in the paper. It is a comprehensive application platform, inclusive of CAX/PDM/ERP, and centered around PDM and ERP, which take main responsibilities. PDM is the basis of the information platform, and is responsible for integration of information from design and technology, and provides element product data for ERP. ERP is responsible for preliminary management information input, and material flow, and finance flow. PDM and ERP exchange information of database via an interface. Based on the J2EE platform, the EIS prototype is built. In the process of implementation of EIS, functionality module is constructed gradually. As an application demonstration, EIS for electric equipment enterprise is built in a very short time, and a distinct achievement is realized.

A Critical Study and Consolidated Framework for Enterprise Information Systems Implementation

Enterprise Information systems implementation is one of the most challenging parts of IT strategy for an organization, since implementation brings in efficiency in the system and justifies the investments made. Therefore, it becomes increasingly important to study the perspectives of implementation to understand the current dynamics. The purpose of this paper is twofold, first is to explore the type of literature that exists in information system implementation and secondly to determine the research methodologies incorporated therein for the information system field's implementation in specific. The basic content analysis is done to review the articles on information system implementation. A total of 47 articles were selected from peer reviewed journals and conferences. The study was conducted to assess the methodology used, the strategies followed along with the issues and challenges faced in the implementation. It presents an arena of the studies done in information system implementation in the past 20 years (typically 1993 to 2013). The IMPLEMENT framework has been proposed to synthesize the literature finding for smooth functioning of IS implementation process. This study would encourage the practitioners in the information systems domain to improve upon their organizational capability and incorporate other best practices.

Подход к оценке эффективности внедрения информационных систем предприятий

Подход к оценке эффективности внедрения информационных систем предприятий

Technological innovation and operational effectiveness: their role in achieving performance improvements

The purpose of this article is to examine the role of the alignment between technological innovation effectiveness and operational effectiveness after the implementation of enterprise information systems, and the impact of this alignment on the improvement in operational performance. Confirmatory factor analysis was used to examine structural relationships between the set of observed variables and the set of continuous latent variables. The findings from this research suggest that the dimensions stemming from technological innovation effectiveness such as system quality, information quality, service quality, user satisfaction and the performance objectives stemming from operational effectiveness such as cost, quality, reliability, flexibility and speed are important and significantly well-correlated factors. These factors promote the alignment between technological innovation effectiveness and operational effectiveness and should be the focus for managers in achieving effective implementation of technological innovations. In addition, there is a significant and direct influence of this alignment on the improvement of operational performance. The principal limitation of this study is that the findings are based on investigation of small sample size.

Self-Organization System Framework of Enterprise Information System Based on CAS

In order to avoid enterprise information system (EIS) risk, the self-organization mechanism of EIS based on complex adaptive system (CAS) is studied. Firstly, self-organization properties of EIS are analyzed, which include open system, nonlinear characteristics, far from equilibrium and fluctuations. Secondly, the complex properties and complex adaptive properties of EIS self-organization are studied. The complex properties include multi-agent, active adaptation of agents, multi-level nature, technology complexity, organizational complexity, process complexity and environment complexity. The complex adaptive properties include aggregation mechanism, identification mechanism, non-linear characteristics flow characteristics, diversity characteristics, internal model mechanism and block characteristics. Finally, architecture model of EIS self-organization is proposed as well as its macro and micro models, which provides a new perspective for EIS and helps understand the rules of EIS implementation.

Firm and employee effects of an enterprise information system: Micro-econometric evidence

We investigate the impact of adopting an Enterprise Resource Planning (ERP) system in a retail chain and find interesting parallels between firm and employee outcomes. Concerning performance: (i) sales and inventory turnover initially drop by 7% and recover in 6–12 months; (ii) inventory turnover recovers more quickly for establishments adopting ERP later; and (iii) broader training produces faster sales recovery. Concerning employee outcomes, initially work intensifies, but in time employee outcomes improve. An implication for practitioners is that ERP success is best evaluated only when sufficient time has elapsed after implementation. Employers need to be aware that measures to minimize negative outcomes associated with implementation of enterprise information systems may be needed.

Contribution of cross‐functional teams to the improvement in operational performance

PurposeThe purpose of this paper is to explore the role of cross‐functional teams in the alignment between system effectiveness and operational effectiveness after the implementation of enterprise information systems (EIS). In addition, it aims to explore the contribution of cross‐functional teams to improvement in operational performance.Design/methodology/approachThe research uses a combination of qualitative and quantitative methods, in a two‐stage methodological approach, to investigate the influence of cross‐functional teams on the alignment between system effectiveness and operational effectiveness and the impact of the stated alignment on the improvement in operational performance.FindingsInitial findings suggest that factors stemming from system effectiveness and the performance objectives stemming from operational effectiveness are important and significantly well correlated factors that promote the alignment between the effectiveness of technological implementation and the effectiveness of operations. In addition, confirmatory factor analysis has been used to find the structural relationships and provide explanations for the stated alignment and the contribution of cross‐functional teams to the improvement in operational performance.Research limitations/implicationsThe principal limitation of this study is its small sample size.Practical implicationsCross‐functional teams have been used by many organisations as a way of involving expertise from different functional areas in the implementation of innovative technologies. An appropriate use of the dimensions that emerged from this research, in the context of cross‐functional teams, will assist organisations to properly utilise cross‐functional teams with the aim of improving operational performance.Originality/valueThe paper presents a new approach to measure the effectiveness of EIS implementation by adding new dimensions to measure it.

Organizational Readiness Analysis for Enterprise Information Systems Implementation

The paper presents an approach for examining and improving organizational readiness for enterprise information systems implementation. The main benefits are given by the architectural framework of different views of the information systems from the activity perspectives (substantial, communication, control; informal, formal, technical) with the same structure as the organization. Social norms are identified and formalized to represent organizational infrastructure. The approach has been verified by the use of a real-world physician workstation system in a hospital.

How Chinese Companies Enhance Competitive Advantage Through Enterprise Information System Implementation

This paper describes how Chinese companies can enhance their competitive advantage through implementing enterprise information systems (EIS). The reference framework combines strategic information system alignment and dynamic capabilities perspectives. EIS implementations were analyzed in eight companies (four in China and four in Europe). Recommendations derived from this analysis can be used by Chinese EIS practitioners to effectively enhance organizational competitiveness through EIS implementation. The results show that Chinese companies must achieve a strategic alignment between their business strategy and EIS strategy and then they should facilitate EIS implementation by effectively designing managerial processes and learning mechanisms.