Employees Of Department Research Articles

Dimensi Budaya Hofstede dalam Komunikasi Antarkaryawan Organisasi Multinasional

The cultural differences within an organization can create various barriers in the communication process among employees. Therefore, with the increasing number of international migrants in Indonesia, employees are required to enhance their understanding of cross-cultural communication. One example is the marketing department employees of a multinational organization under the initial DO, which is led by two managers from different countries, Indonesia and Germany. Hence, this research aims to examine the communication practices of DO’s marketing department, which are influenced by two vastly contrasting cultures using Hofstede's cultural dimensions. To conduct the research, a descriptive case study method was used, employing in-depth interviews with five members of DO's marketing department. The research found that the dynamics of communication in the marketing department are greatly influenced by cultural dimensions, particularly in aspects such as decision-making and discussion processes, communication styles, task distribution patterns, freedom for innovation, employee work patterns, views on deadlines, and views on employee rights such as leave and dress code. The research also found that members of the department from Indonesia will only adopt foreign cultures brought by their expatriate leaders if they are deemed suitable or compatible with their own culture. Conversely, if they are not compatible, the German leader tends to accommodate and adjust to their other members. Understanding cultural dynamics that happens in communication among employees allows the company to detect types of communications that are happening and detect problems that might happen, for a more effective process. Keywords: employee communication, Germany, Hofstede’s cultural dimensions, Indonesia, multinational organization

PENGARUH BUDAYA ORGANISASI DAN DISIPLIN KERJA TERHADAP SEMANGAT KERJA PEGAWAI PADA DINAS PERHUBUNGAN KOTA BIMA

This research aims to determine the influence of organizational culture and work discipline on the work spirit of Bima City Transportation Department employees. The approach used in the research is an associative approach. The population in the study was 188 people with a sample of 32 ASN people. The data collection techniques used were observation, questionnaires and literature study. The data analysis techniques used were validity and reliability tests, classical assumption tests, multiple linear regression analysis, correlation coefficient, coefficient of determination, T test and F test which were processed using the Statistical Product and Service Solution (SPSS) version 20 program. that Organizational Culture and Work Discipline simultaneously have a significant effect on the Work Morale of Bima City Transportation Service Employees.

Influence of Strategic Customer Retention Practices on the Performance of Automotive Firms in Nairobi City County, Kenya

Purpose: The main focus of the study was to establish how strategic customer retention practices influences performance of automotive firms in Nairobi City County, Kenya. The study specifically focused on establishing the influence of customer support programs, technological advancements, and strategic communication practices and customer’s motivation programs on performance of automotive firms in Nairobi City County, Kenya. The study was anchored on Expectancy Theory, Diffusion of Innovation Theory, Communication Theory and Customer Service Theory. Methodology: The study employed a descriptive survey research design and targeted 18 franchised automotive firms registered by Kenya Motor Industry Association. The unit of observation comprised of employees in strategic, marketing and IT departments. A total of 80 respondents were involved in the study. Primary data was utilized in the study and was gathered through 5-point Likert scale structured questionnaires. Both descriptive and inferential statistics were adopted in analyzing the collected data. The statistics were generated by help of SPSS software and results presented in form of tables and figures. The study conducted a pilot test before the main study on two randomly selected automotive firms to assess the reliability and validity of questionnaires. Respondents involved in the pilot study was not be included in the main study. Findings: The study established that strategic customer retention practices accounts for 61.8% in variations of performance of automotive firms in Nairobi County. The study further established that strategic customer retention practices comprising of customer support programs, technological advancements, and strategic communication practices and customer’s motivation programs positively and significantly influences performance of the firm. This was depicted by beta values of 0.508, 0.324, 0.216, and 0.196 and significant values of 0.000, 0.000, 0.007, and 0.012. Unique Contribution to theory, Policy and Practice: The study concluded that enhancing the strategic customer retention practices leads to enhanced performance levels of the firms. The study provided recommendations to the management of the automotive firms to enhance aspects of customer support programs, technological advancements, and strategic communication practices and customer’s motivation programs since the practices leads to enhanced performance levels of the firms.

An Assessment of Surface Contamination and Dermal Exposure to 5-Fluorouracil in Healthcare Settings by UPLC-MS/MS Using a New Atmospheric Pressure Ionization Source

5-Fluorouracil (5-FU) is a well-known cytostatic drug, which is often used in cancer treatments. Yet, it is also a very dangerous compound for people who are occupationally exposed to it for a long time, such as pharmacy employees, nurses and cleaning staff. We aimed to improve and implement a LC-MS/MS method for 5-FU quantification on surface contamination samples collected with swabs in a pharmacy department and outpatient nursing station of a university hospital. To improve the existing methods to quantify 5-FU, we compared a LC-MS/MS method using the frequently applied electrospray ionization source (ESI) with a UniSpray ionization source (USI). To determine the contamination of 5-FU in a pharmacy department preparing 5-FU infusion bags, which are then given to patients in the outpatient nursing stations, we collected multiple surface swabs of the laminar flow cabinets and frequently touched objects, before the preparation and administration of 5-FU and afterwards. Furthermore, we sampled the protective gloves and the bare hands of employees of the pharmacy department, involved in the preparation of the infusion bags. Using the USI source, we were able to reach the lowest limit of quantification (LOQ). With this technique, we were able to detect 5-FU contamination on the laminar flow cabinets and frequently used objects in the pharmacy department and the outpatient nursing station in the very low ng/cm2 range. This contamination was mostly higher after preparation or administration than before. While we also found 5-FU on the protective gloves, we almost found no 5-FU on the skin of the pharmacy technicians preparing the 5-FU infusion bags. In conclusion, our method was able to detect very low concentrations of 5-FU contamination, but the contamination we found is very unlikely to result in any issues for the personnel working in these areas.

Pengaruh Pembinaan Disiplin dan Motivasi Kerja terhadap Kepuasan Kerja Karyawan Bagian Rajut CV. Berdikari Textile

The industrial era 4.0 encourages textile and apparel companies to increase efficiency. CV. Berdikari Textile experienced high levels of absenteeism in its knitting department, reflecting low job satisfaction. Building discipline and work motivation is a concern, especially with rules that are often violated, such as prohibitions on smoking and the use of cell phones. Data on employee absenteeism and tardiness indicates problems that need to be addressed. The purpose of this research is to determine the effect of developing discipline and work motivation on the level of job satisfaction of CV Knitting Department employees. Autonomous Fabric. This research uses a quantitative research approach. The common form of data collection is by distributing questionnaires and conducting direct interviews in the field. The data analysis approach uses several tests, including validity tests, reliability tests, classical assumption tests, multiple linear regression tests, and hypothesis tests. Testing was carried out by analyzing the output table produced by the Statistical Package for Social (SPSS) software program, namely version 26. The results of the research showed that disciplinary development partially influenced job satisfaction and work motivation partially influenced job satisfaction. Furthermore, fostering discipline and work motivation simultaneously influence the job satisfaction of CV Knitting Department employees. Berdikari Textile. This shows that the more the company provides good work discipline guidance and the higher the work motivation, the more it can strengthen the job satisfaction of employees in the Knitting Section at CV. Berdikari Textile.

Upaya Meningkatkan Kepuasan Kerja Karyawan Bagian Fabrikasi PT XWY Melalui Lingkungan Kerja Fisik dan Disiplin Kerja

The decline in employee satisfaction based on findings from interviews with several individuals PT Xwy employees still needs to be improved. The aim of this study is to assess how the physical work environment and adherence to work discipline impact on the perception of direct superiors on employee satisfaction partially and simultaneously. This research uses was 37 employees in the fabrication department of PT XWY. Samples were taken using purposive sampling technique. quantitative methods and questionnaires with an interval scale as data collection. This research data processing uses multiple regression analysis and hypothesis testing uses partial (t test) and simultaneous (f test). The findings indicate that there is a positive and significant partial effect on employee satisfaction. Additionally, work discipline positively and significantly influences employee job satisfaction. Meanwhile, for the simultaneous test, the physical work environment and work discipline have a significant effect on employee job satisfactionn.

Optimalisasi Kinerja Karyawan Bagian Prodiksi PT. ABCD Melalui Stres Kerja dan Motivasi Kerja

As time progresses, science and technology in every organization is required to have competent human resources. From the data obtained, there is a decline in employee performance. From several factors that affect employee performance, namely work stress and work motivation, the research objective is to determine the influence of work stress and work motivation on the performance of production department employees. The sample used consists of all production department employees, totaling 33 employees. This research employs a quantitative method with multiple regression data analysis using SPSS version 27. Data collection techniques involve interviews, questionnaires, and documentation. The results of this study indicate that work stress has a negative partial effect on employee performance. Work motivation has a positive partial effect on employee performance. Work stress and work motivation simultaneously affect employee performance.

The Relationship Between Work Position Risk and the Level of Musculoskeletal Disorders in Private Limited Company Personnel

Musculoskeletal disorders (MSDs) are abnormalities that affect the musculoskeletalsystem, triggered by various risk factors in the work environment. Commonly, MSDs occur due to non-ergonomic working conditions. It arises from chronic exposure to risk factors that can cause injury to the musculoskeletalsystem, this condition will impact on the social and economic aspects of employees. This research was conducted to determine the characteristics of employees, description of the region and the level of musculoskeletal complaints experienced, risk of work positions based on RULA assessment, and the relationship between risk of work positions and the level of musculoskeletal complaints with an analytic cross-sectional design. The study sample was 33 employees of the Engineering Section of private limited company personnel. The research instrument used was a questionnaire. The results show that the majority of the Engineering Department employees at private limited company personnel were 23 years old (36.4%) and had worked for two to three years (33.3%). As many as 48.5% of employees experienced moderate levels of musculoskeletal complaints. Of the 33 respondents, the majority of employees (63.6%) had a low-risk position, nine people (27.3%) had moderate risk, and three (9.1%) had high risk. There is a significant relationship between the risk of work position and the level of musculoskeletal complaints (P < 0.05). There is a significant relationship between the risk of working position and the level of musculoskeletal complaints in personnel of limited liability companies. Keywords: employee health, musculoskeletal disorders (MSDs), level of occupational risk

PROPEL Discharge: An Interdisciplinary Throughput Initiative

BackgroundIncreased care demands at a healthcare institution led to strained resources, emergency department (ED) congestion, safety events, and patient and employee dissatisfaction. Moreover, high volumes of afternoon discharges contributed to limited early morning bed availability and admission bottlenecks. MethodsA 29-month pre-post design quality improvement project on 19 acute care, adult medicine units across two campuses at a large academic medical center was implemented to improve discharge timeliness, length of stay (LOS), and ED throughput by increasing pre-11:00 AM discharges. Based on Lean Six Sigma methodology, interventions included standardized interdisciplinary discharge processes and roles, processes to ensure performance data transparency and access, a recognition program, and a barrier tracking and mitigation process for continued improvements. ResultsDuring the intervention period, pre-11:00 AM discharges increased from 5.1% to 21.8% (p < 0.001), discharge orders were entered 42 minutes earlier (p < 0.001), patients were discharged 56 minutes earlier (p < 0.001), the percentage of discharges completed within 90 minutes from discharge order improved from 26.2% to 38.1% (p < 0.001), the percentage of discharges by 3:00 PM improved from 44.7% to 55.9% (p < 0.001), ED admissions arrived to units 44 minutes earlier (p < 0.001), median LOS decreased by 0.46 days (p < 0.001), median O:E LOS decreased by 0.05 (p < 0.001), and opportunity day reductions contributed to increased bed capacity of 18.84 beds per day. ConclusionEarly morning discharges are associated with improved patient throughput and are safe, achievable, and sustainable via interventions focused on frontline engagement, interdisciplinary collaboration, standardization, barrier mitigation, data accessibility, and accountability.

The Impact of Position Levels on Time Discipline Among Kitchen Department Employees at The Westin Hotel Jakarta

Purpose: This study aims to examine the relationship between job levels and time discipline among employees in the kitchen department at The Westin Jakarta Hotel. Research method: A Quantitative-Descriptive approach was employed, utilizing a questionnaire to gather data. The collected data was analyzed using SPSS software. Results and discussion: The findings reveal that time discipline issues persist, particularly among employees at the Sous Chef level, who accumulated approximately 1,004 minutes of tardiness in a single month. Implications: The study concludes that job level does not significantly influence time discipline, highlighting that punctuality issues are prevalent across various job positions.

The possibility of adopting a centralized electronic invoice system and its impact in determining the tax base: An analytical study of the opinions of a sample of academics, professionals and employees of income tax departments - Kurdistan Region of Iraq - Erbil city)

This research aims to demonstrate the extent to which tax departments (income tax) can adopt the central electronic invoice system as one of the modern technological systems that can be used by the tax authority in order to reach a fair tax base for taxpayers. To achieve the research objective, an electronic questionnaire was distributed to a sample of (104) individuals from accounting academics in universities and institutes in Erbil city and professionals and employees of income tax departments. The results were analyzed using the statistical program (SPSS). The research reached several conclusions, including that the central electronic invoice system is an effective tool to enhance transparency and efficiency in the tax system despite potential challenges. In addition, adopting this system will lead to improving the determination of the tax base, reducing tax evasion and stimulating the formal economy. Success in this field requires close cooperation between the government and companies to provide the appropriate technical and legal environment. There is a possibility for tax departments to adopt the electronic invoice system and work on it to develop the process of determining the tax base for taxpayers. The study recommended the necessity of spreading the culture of voluntary commitment to join the electronic invoice system and including the electronic invoice and other accounting programs in the curricula of accounting departments in colleges and institutes and conducting training courses and seminars for the tax community and technical workers on dealing with the electronic invoice system in tax departments.

Pengaruh Stres Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan pada Bagian SDM di PT PLN Indonesia Power UBP Suralaya Kota Cilegon-Banten

Employee performance is one of the most important parts to achieve company goals. This study aims to determine the influence of Work Stress and Work Discipline on Employee Performance in the HR department at PT. PLN Indonesia Power UBP Suralaya Cilegon-Banten City, both partially and simultaneously. The research method used is an associative quantitative method with a saturated sampling technique, involving a population and a sample of 93 employees in the HR department. The data was analyzed using SPSS Version 26. The results showed that Work Stress had a significant influence on employee performance (H1) with a significance value of 0.002 &lt; 0.05 and calculated &gt; ttable (3,271 &gt; 1,987). Work discipline also had a significant effect on employee performance (H2) with a significance value of 0.002 &lt; 0.05 and calculated &gt; ttable (3,274 &gt; 1,987). Simultaneously, Work Stress and Work Discipline had a positive and significant effect on employee performance (H3) with a significance value of 0.000 &lt; 0.05 and Fcal &gt; Ftabel (8,734 &gt; 3,089). The conclusion of this study is that Work Stress and Work Discipline have a significant influence on employee performance in the HR department at PT. PLN Indonesia Power UBP Suralaya Cilegon-Banten City, both individually and together.

Pengaruh Kompensasi Finansial dan Pelatihan terhadap Kinerja Karyawan Bagian Produksi pada PT. Navitasys Technology Indonesia Serang – Banten

Every company like PT. Navitasys Technology Indonesia definitely has goals to achieve. To achieve this goal, PT. Navitasys Technology Indonesia is very dependent on its human resources, in this case employees. The importance of the employee's role in achieving company goals must be balanced with the abilities possessed by the employee, meaning that the employee must be able to carry out every job assigned to him correctly and produce products with perfect results, both in quantity and quality. In other words, every employee must provide good performance for the company. The purpose of this research is to determine the partial and simultaneous influence of financial compensation and training on the performance of Production Department employees at PT. Navitasys Technology Indonesia. The method used in this research is a survey method, using a quantitative correlational approach, namely looking at cause-and-effect relationships. The sample used was part of the population in this study, namely 61 employees using the Slovin formula. This research can be concluded, either partially or simultaneously, that financial compensation and training have a significant effect on the performance of Production Department employees at PT. Navitasys Technology Indonesia, with an influential contribution of 30.8%, while the remaining 69.2% was influenced by other variables not discussed in this research.

The specifics of academic publishing (The case study of publishing departments of Ekaterinburg universities)

The authors examine the specific publishing activities of universities and formulate the main challenges for academic publishing divisions. Within the study, eight publishing departments of Ekaterinburg universities demonstrated the following problems: decreasing circulation against the increase in the number of students; partial reversal from proprietary publishing facilities, loading of publications and e-publications into the electronic library systems, degradation of publications, unfair paper reviewing practice, decreasing funding and number of commercial projects, old age of employees of publishing departments, displacement of correctors, overloading of editors, low salaries, pandemic and sanctions consequences (increasing prices for paper and expendable materials, disruption of supplies, hardware challenges, etc.). Based on the analysis of publishers’ structure and management principles, the authors conclude on the stagnation in university publishing. However, the authors insist on some potential for preserving and improving publishing activities, and suggest optional solutions for several publishing problems.

Modern problems of pedagogical support for young employees of investigative departments of the Ministry of Internal Affairs of Russia

The article discusses topical issues related to the pedagogical support of young employees of investigative departments of the Ministry of Internal Affairs of Russia, analyzes in detail the challenges faced by novice investigators and the need for pedagogical support for the successful integration of young investigators. The study is based on the analysis of normative legal acts, scientific literature, as well as the results of an empirical study among employees of investigative departments of the Ministry of Internal Affairs of Russia.

NAVIGATING ORGANIZATIONAL TRANSITIONS SMOOTHLY: A COO’S GUIDE TO EFFECTIVE CHANGE MANAGEMENT

In today's dynamic business environment, organizational transitions are not just occasional occurrences but rather constant features of the landscape. Emphasize the pivotal role of COOs in orchestrating smooth transitions. Chief Operating Officers (COOs) serve as linchpins in facilitating these transitions, ensuring they unfold seamlessly. Effective change management becomes imperative for minimizing disruptions and sustaining operational excellence. Establish open channels of communication to keep employees informed throughout the transition process. Clearly articulate the reasons behind the transition and the anticipated outcomes. Encourage feedback and address concerns promptly to mitigate resistance. Collaborate with department heads, team leaders, and employees to solicit valuable insights and perspectives. Anticipate potential challenges and develop contingency plans to mitigate risks and minimize disruptions. The strategies COOs can employ to navigate organizational transitions adeptly, fostering a culture of adaptability and resilience within their organizations.

Otel çalışanlarının perspektifinden gayri ahlaki müşteri davranışları

Hotels operating for customer satisfaction experience some failures in the service delivery process. It is stated that the failures experienced may be caused by customers violating generally accepted behaviours. Jaycustomer behaviours ranging from theft to sexual harassment have severe effects on businesses, employees and other customers. This study aims to reveal various jaycustomer behaviours encountered by hospitality business employees in contact with guests and the approaches employees use to address these behaviours. In this context, semi-structured interviews were held with 12 department employees interacting with customers in five-star hotels in Kuşadası. The fact that employees working in animation, housekeeping, front office and food and beverage services departments, who have close interaction with customers, are included in the sample reflects the originality of the research. The data obtained was analysed using descriptive analysis. In this context, it has been observed that all department employees encounter jaycustomer behaviours. They commonly exhibit behaviours such as transferring information to their superiors, explaining, apologising and moving away from the environment to solve these problems. As a result of the research, essential inferences were provided to the relevant literature and hotel managers.

A survey of speech-language pathology service delivery in Australian schools

Purpose Speech-language pathologists (SLPs) work in Australian schools yet, little is documented about their service delivery practices. This study therefore explores Australian speech-language pathology service delivery in schools, inclusive of work activities, caseloads, and assessment and intervention practices. Method An online survey comprising multiple choice, constant sum, Likert scale, and open text questions was completed by 105 SLPs. Quantitative data was analysed using descriptive statistics while open-text responses were analysed using content analysis. Result Participants were predominantly government education department employees working in multiple schools, and caseloads ranged from 10 to 240 students for full-time SLPs. While responses varied considerably, some general trends emerged. Most time was spent on intervention, followed by non-contact tasks, and assessments, with differences across employment sectors. Language was the most common student need, followed by literacy and speech. Frequently reported factors contributing to client complexity and intervention frequency were co-occurring presentations, severity of student needs, caseload size, and impact on learning. Caseload manageability was a concern for participants who reported larger caseloads, spent more time in assessment or less time in therapy than others, and worked in education departments. Conclusion Findings have implications for policy makers, professional bodies and employers, and provide direction for future systematic data collection.

Factor Affecting Work Efficiency of Pick Tower Department Employees in Lotus Distribution Center, Khon Kaen, Thailand

The purpose of this study is to Factor Affecting Work Efficiency of Pick Tower Department Employees in Lotus Distribution Center Khon Kaen. The Sample is Pick Tower Department Employees in Lotus Distribution Center, Khon Kaen. The instrument used was a questionnaire consisting of 80 people by accidental sampling. The average of Item-Objective Congruence Index (IOC) was 0.78 and the Reliability index was 0.83. The statistics used for data analysis were percentage, mean, standard deviation and Stepwise Multiple Regression statistics. The findings disclosed as follows: (1) Motivating elements in terms of job responsibilities, supervisors grant employees autonomy and confidence in carrying out their duties, which has an impact on work productivity. (2) The policy and administration supporting factors consist of an organization-wide executive meeting where policies and work practices are explained, as well as employee participation in operation planning. With respect to the conditions of employment, A secure workplace exists. Orderly and orderly Convenient for business Having adequate and suitable equipment required to perform the task will have an impact on the task's efficacy with the significance level .05.

Research on the Motivational Factors of Information Technologies Department Employees in the Context of Abraham Harold Maslow's Hierarchy of Needs

The objective of this study is to evaluate the degree to which information technology department employees meet the stages of needs outlined in Abraham Harold Maslow's Hierarchy of Needs theory. The researchers identified eight variables and formulated eight hypotheses related to these variables. To test these hypotheses, data from an online survey completed by 401 active information technology employees in Turkey, representing the study population, was utilized. The convenience sampling method, which is one of the non-probabilistic sampling methods due to time and budget constraints, was utilized. The statistical analysis revealed a noteworthy correlation between the variables, particularly in terms of income status and motivation, across all sub-dimensions of Abraham Harold Maslow's Hierarchy of Needs theory. While variations in the perceived level of deprivation by sub-dimensions were identified in other hypotheses, these variances did not reach statistical significance across all sub-dimensions.