Empirical Substantiation Research Articles

The impact of perceived justice on satisfaction and behavioral intentions in service encounters – a comparison and validation study

PurposeThe purpose of this paper is to test a research model based on the cause-and-effect relationships between perceived justice, service satisfaction and behavioral intention.Design/methodology/approachThis paper is based on a questionnaire survey with service receivers in the Mexican telecom industry.FindingsThere are significant relationships between international/distributive justice and service satisfaction, as well as between service satisfaction and behavioral intention.Research limitations/implicationsThe research model tested appears not to be context- and time-specific, but valid across contexts and through time.Practical implicationsThe cause-and-effect relationships between perceived justice, service satisfaction and behavioral intention provide useful insights into service recovery strategies.Originality/valueThis paper provides additional empirical substantiations to existing theory and previous studies.

Exploring Teacher Identity in International Schools: Key Concepts for Research

This paper explores the identity of teachers in international schools who are embarking on postgraduate studies in education. Based on semi-structured interviews with 20 teachers starting an international qualification, it establishes key aspects of their identity and notes that they feel distinct from teaching professionals in their passport countries. From this discussion, a tool-box of concepts for understanding the identity of international school teachers is suggested, together with a typology of international school teachers echoing Hayden & Thompson’s (2013) typology of international schools. It is suggested that these concepts require further exploration and empirical substantiation in order both to understand their implications for addressing teacher shortages and to understand the knowledge, skills and attitudes that teachers with non-conventional qualifications and backgrounds may offer to schools.

Towards inclusive urban development? New knowledge/creative economy and wage inequality in major Chinese cities

Capitalist economic development and urbanization in recent decades has seen the rise of a knowledge-based economy and a widening income gap. Attempts to pursue a creativity-led urban development strategy amidst the ascent of a knowledge-based economy have led to the popularity of inclusive growth urban and regional policies. However, policy acceptance of the concept of inclusive growth and its cognate variations appears to have run ahead of serious empirical substantiation of a growth-inclusion nexus. This paper contributes to the emerging literature on inclusive growth and urbanization through an investigation of the patterns and determinants of industry-based wage inequality across 35 major cities in China during the period of 2003–2013. The empirical analysis identifies a distinctive process of simultaneous tertiarization and industrialization that contributed to the rise of wage inequalities in Chinese cities. It also reveals the significant role played by the Chinese state as enterprise owner, public employment provider, and social welfare supplier, in ameliorating income inequality in urban China. Our analysis draws attention to the contextualized nature of urban economic growth in order to understand its implications for inequality/inclusiveness.

INNOVATIVE METHODS IN THE PROCESS OF HIGHER MATHEMATICS FOR FUTURE MILITARY ENGINEERS

In today's conditions, special attention is paid to ensuring the defense capability of the state, which requires from the system of higher military education the training of a future officer capable of solving military-technical problems of any complexity based on the basic knowledge that he received while studying at a higher military educational institution. As the most regulated sphere of education, military education requires the introduction of innovative technologies that will increase the interest of cadets and the degree of materials assimilation, in particular, in the academic discipline «Higher Mathematics». The problem of choosing teaching technologies in higher military educational institutions can be recognized as one of the most important, requiring theoretical and practical development at the level of teaching of each individual discipline and educational process in general. The purpose of the article is theoretical and empirical substantiation of the modern innovative technologies use in the process of studying higher mathematics in higher military educational institutions. The following methods were used during the research: theoretical ‒ the study and analysis of literature on the introduction of innovative technologies into the educational process of higher educational institutions and higher military educational institutions; modeling; empirical ‒ observation, conversation, testing, methods of statistical analysis for the transformation of empirical data into quantitative indicators. The purpose of our experimental study was to determine the impact of the innovative technologies use on the learning process in higher military educational institutions. The results of the experiment showed the effectiveness of the proposed innovative technologies in the process of fundamental training of future military engineers.

Childhood practice and play as determinants of adolescent intrinsic and extrinsic motivation among elite youth athletes

The study empirically tested the postulate of the Developmental Model of Sport Participation (DMSP; Côté, J., Baker, J., & Abernethy, B. (2007). Practice and play in the development of sport expertise. In R. Eklund & G. Tenenbaum (Eds.), Handbook of sport psychology (pp. 184–202). Hoboken, NJ: Wiley) that diversified childhood self-led sport play will beneficially affect future, adolescent intrinsic motivation. Participants were 178 elite youth athletes (age 15.3 ± 1.5 years) from several game and non-game sports; 117 were members of the federal state or national junior squad in their respective sport. A questionnaire measured current (adolescent) intrinsic and extrinsic motivation of the youth athletes using the Sport Motivation Scale (Pelletier, L. G., Fortier, M. S., Vallerand, R. J., Tuson, K. M., Brière, N. M., & Blais, M. R. (1995). Towards a new measure of intrinsic motivation, extrinsic motivation, and amotivation in sports: The sport motivation scale (SMS). Journal of Sport & Exercise Psychology, 17, 35–53) and their earlier volume of childhood engagement (through 12 years) in coach-led practice and self-led play in their respective main sport and other sports. Analyses revealed that adolescent intrinsic motivation was not significantly correlated with earlier childhood self-led sport activities, self-led play in particular, or childhood sports diversification. Furthermore, considering all different types of childhood sport activities together in multiple regression analyses, they did not provide meaningful explanatory power regarding adolescent intrinsic or extrinsic motivation. In summary, the results did not provide support for the postulate of the DMSP among elite youth athletes. The findings suggest that future research may seek to enable more robust empirical substantiation of the DMSP postulate.

Exploring the Complexity of Students’ Scientific Explanations and Associated Nature of Science Views Within a Place-Based Socioscientific Issue Context

In addition to considering sociocultural, political, economic, and ethical factors (to name a few), effectively engaging socioscientific issues (SSI) requires that students understand and apply scientific explanations and the nature of science (NOS). Promoting such understandings can be achieved through immersing students in authentic real-world contexts where the SSI impacts occur and teaching those students about how scientists comprehend, research, and debate those SSI. This triangulated mixed-methods investigation explored how 60 secondary students’ trophic cascade explanations changed through their experiencing place-based SSI instruction focused on the Yellowstone wolf reintroduction, including scientists’ work and debates regarding that issue. Furthermore, this investigation determined the association between the students’ post place-based SSI instruction trophic cascade explanations and NOS views. Findings from this investigation demonstrate that through the place-based SSI instruction students’ trophic cascade explanations became significantly more accurate and complex and included more ecological causal mechanisms. Also, significant and moderate to moderately large correlations were found between the accuracy and contextualization of students’ post place-based SSI instruction NOS views and the complexity of their trophic cascade explanations. Empirical substantiation of the association between the complexity of students’ scientific explanations and their NOS views responds to an understudied area in the science education research. It also encourages the consideration of several implications, drawn from this investigation’s findings and others’ prior work, which include the need for NOS to be forefront alongside and in connection with science content in curricular standards and through instruction focused on relevant and authentic place-based SSI.

Neat in theory, entangled in praxis: A practice perspective on the social notion of collective reflection in organisations

Although scholars have begun theorising the social notion of collective reflection in organisations, empirical studies illustrating these often neat theoretical conceptualisations are still rare. Based on a longitudinal case study (the introduction of lean production at an emergency care unit), we address this need by applying a practice approach. Collective reflection in the present empirical case is manifold: it is characterised by several activities, each serving a specific purpose and enacted according to different temporal rhythms. Our inductive theorising broadens the theoretical conceptualisation of collective reflection in organisations. We propose value creation as a ‘point of reference’, in order to account for what exactly actors step back from when collectively reflecting. We found that collectively reflecting in organising means creating multiple local co-presences. We suggest that the current conceptualisation of collective reflection as a discursive practice itself calls for empirical substantiation.

Determinants and effects of sustainable CEO compensation: a structured literature review of empirical evidence

Sustainability-oriented CEO compensation is being widely discussed among policy makers, corporate practice, and academia. To date, management literature has yielded a growing body of empirical results on the determinants and effects of sustainable CEO compensation. Primarily, empirical studies analyze whether and to what extent sustainability-related issues determine the design of sustainable CEO compensation and how sustainability-oriented CEO compensation impacts corporate performance. However, the scattered nature of this research field has impeded an overarching empirical substantiation of the arguments in favor or against a sustainable CEO compensation. This structured literature review addresses this gap by analyzing 37 empirical studies on the key determinants and effects of sustainable CEO compensation. Using a multi-level analysis, we contribute to the discussion on sustainable CEO compensation by systematically identifying the central empirical insights and methodological and content-related foci within this research area. In summary, this review provides regulators, boards, management, investors, and other stakeholders with academic evidence on the determinants and effects of sustainability-oriented CEO compensation design. In addition to critically reflecting on the current state of research, we recommend paths for future research on sustainable CEO compensation.

Ценностные установки представителей поколения Y в контексте теории поколений. Российская специфика

This article discusses the basic values and worldview of the “Millennials” generation or “generation Y”. The authors put forward a thesis about the greater propensity of this generation to selfishness and a greater degree of adaptability to changing socio-cultural conditions, as well as a sense of self-sufficiency than previous generations. As the empirical substantiation of the assumptions, the sociological research the sample results of which are published in this article is used. The authors pay special attention to the theory of generations created by V. Strauss and N. Hove. The authors come to the conclusion about hyperbolization and lack of scientific substantiation of the put forward theses in ascertaining a certain degree of increase in the share of selfishness and adaptability of this generation, as well as an increasing role of representatives of generation Y in the political, socio-cultural and economic spheres.

Terapia cu ajutorul calului ca metodă sportivă în afecțiunile psihomotorii: Un studiu controlat pretest-posttest

Pervasive developmental disorders are a series of illnesses characterized by delays in the development of some basic functions, such as the ability to communicate and socialize, but also through a small number of interests or activities, and according to ICD-10 (1996), in this category can include childhood autism, where deficiencies at these levels are identified, being identified until the age of three years or atypical autism - common in people with mental retardation or with responsive language disorders. A form of alternative therapy focused on these dimensions is horse-therapy therapy, a rapidly expanding approach in recent years, both with the aim of empirical substantiation and implementation of its different application centers to alleviate psychomotor deficiencies and emotional. This study aims to analyze the results obtained from horse-assisted therapy on psychomotor disorders in children with autistic spectrum disorders, epilepsy, ADHD or cerebral palsy. A group of 64 children aged between 2 and 14 years, biological age, participated in the study. 41 children were part of the study group, 23 constituting the control group. A controlled research model with pretest-posttest measurements was used. The effect of horse therapy on adaptive skills was evaluated. The ABAS II Adaptive Behavior Assessment System was used to measure these skills. The results indicate that hypothyroid therapy is effective in increasing the adaptability of children with psychomotor disorders.

ПСИХОЛОГИЧЕСКИЕ МЕХАНИЗМЫ ПЕРЕЖИВАНИЯ ПЕДАГОГАМИ ПРОФЕССИОНАЛЬНОГО КРИЗИСА ЛИЧНОСТИ

Целью исследования явилось теоретическое обоснование содержания категории «психологический механизм переживания профессионального кризиса личности» и эмпирическое обоснование существования ценностно-смыслового, рефлексивного механизмов, а также механизма опережающего отражения, которые актуализируются в ситуации переживания педагогами профессионального кризиса личности.Метод и методология проведения работы. Методологической основой работы явились контекстный, системный историко-эволюционный и феноменологический подходы. В качестве организационных методов применялись метод поперечных срезов и лонгитюдный метод. Сбор эмпирических данных осуществлялся посредством опросных методов: методика биографической рефлексии М.В. Клементьевой, дифференциальный тест рефлексивности Д.А. Леонтьева, Е.Н. Осина, тест смысложизненных ориентаций Д. А. Леонтьева, феноменологическая анкета «Переживание профессионального кризиса личности».Результаты. Теоретико-методологический анализ позволил сформулировать определение категории «психологический механизм переживания профессионального кризиса личности», а также обосновать предположение о том, какие психологические механизмы переживания педагогами профессионального кризиса личности актуализируются в ситуации кризиса. Результаты эмпирического исследования позволили достоверно доказать существование ценностно-смыслового, рефлексивного и антиципационного механизмов переживания профессионального кризиса личности. Было установлено изменение смыслов выполняемой деятельности и переоценка ценностей, проявление у педагогов потребности в рефлексии собственных переживаний и состояний. Также отмечено, что в ситуации переживания профессионального кризиса личности у педагога происходит поиск новых смысловых ориентиров, процесс осознания собственного профессионального потенциала.Область применения. Результаты исследования могут стать эмпирической основой для разработки программ психолого-педагогического сопровождения педагогов, переживающих профессиональный кризис личности.

The Liaison Sandwiched between Foreign Exchange Rate and Stock Market Inclination: Empirical Substantiation from India

The Liaison Sandwiched between Foreign Exchange Rate and Stock Market Inclination: Empirical Substantiation from India

The Theoretical and Empirical Foundations of the Sociocultural-Interdeterminist Dialogical Metatheory of the Integration of Psychological Knowledge

This article examines the problem of finding the theoretical and empirical foundations of the integration of psychological knowledge in the context of a sociocultural-interdeterminist dialogical metatheory. An argument is made for the idea of the four-dimensionality of the continuums of psychological phenomenology, of which the universal systemic foundation is culture. Heteroqualitative, multidimensional, and multiparadigm psychological knowledge is conceptualized in the form of three four-dimensional continuums. Based on the introduced principle of dialogical interdeterminism, a case is made that the interaction among their constituent structural elements is interdeterminist in character. Theoretical and empirical substantiation is presented for the innovativeness of the approach.

Observations on the history of zooarchaeological quantitative units: Why NISP, then MNI, then NISP again?

Suggestions regarding the history of use of zooarchaeological quantitative units known as the number of identified specimens (NISP) and minimum number of individuals (MNI) have previously had little empirical substantiation. Analysis of the North American zooarchaeological literature that appeared between 1900 and 1999 indicates there was (i) an increase in the use of MNI relative to NISP between 1900 and the 1970s, (ii) a subsequent decrease in the use of MNI and increase in the use of NISP, and (iii) an increase in the use of both NISP and MNI in the same publication after the 1970s. Inspection of a sample of articles indicates the last is the result of a shift to research questions requiring use of both units and also unresolved weaknesses in both NISP and MNI as measures of taxonomic abundances. The former reflects increased inquiry into taphonomic histories, the latter reflects the volume of programmatic literature evaluating strengths and weaknesses of NISP and MNI that peaked between about 1975 and 1995, and subsequently decreased with no clear consensus. Zooarchaeology textbooks of the last two decades present mixed signals regarding which quantitative unit to use.

Linguistic Deviations in the Written Academic Register of Danish University Students

Danish university students are often criticised for a general lack of proficiency in orthography, punctuation and grammar in the academic register. However, there has been limited empirical substantiation to support the claim. In this paper, we present the results of a study of linguistic deviations in university assignments written by first-year Journalism and Danish students at the University of Southern Denmark (N = 100 students). The results show that the majority of both groups struggles with Danish orthography and punctuation when writing academically, which seems to confirm some of the assertions made by the critics. However, it is argued that the inherent conflict of orthographic and punctuation principles in Danish as well as the specific characteristics and challenges of academic writing are more probable causes than the claimed general decline in the writing proficiency of students.

Terapia cu ajutorul calului ca metodă sportivă în afecțiunile psihomotorii: Un studiu controlat pretest-posttest

Pervasive developmental disorders are a series of illnesses characterized by delays in the development of some basic functions, such as the ability to communicate and socialize, but also through a small number of interests or activities, and according to ICD-10 (1996), in this category can include childhood autism, where deficiencies at these levels are identified, being identified until the age of three years or atypical autism - common in people with mental retardation or with responsive language disorders. A form of alternative therapy focused on these dimensions is horse-therapy therapy, a rapidly expanding approach in recent years, both with the aim of empirical substantiation and implementation of its different application centers to alleviate psychomotor deficiencies and emotional. This study aims to analyze the results obtained from horse-assisted therapy on psychomotor disorders in children with autistic spectrum disorders, epilepsy, ADHD or cerebral palsy. A group of 64 children aged between 2 and 14 years, biological age, participated in the study. 41 children were part of the study group, 23 constituting the control group. A controlled research model with pretest-posttest measurements was used. The effect of horse therapy on adaptive skills was evaluated. The ABAS II Adaptive Behavior Assessment System was used to measure these skills. The results indicate that hypothyroid therapy is effective in increasing the adaptability of children with psychomotor disorders.

Open-System Orchestration as a Relational Source of Sensing Capabilities: Evidence from a Venture Association

Research on innovation networks has highlighted the pivotal role that actors with more prominence and power, such as hub firms, may play in orchestrating the activities of other network members along a collective innovation effort. Our study examined the undertheorized, but no less important, type of orchestration that characterizes other organizations, such as business incubators and venture associations, who seek to support the dispersed entrepreneurial efforts of network members. We refer to this type as ‘open-system’ orchestration, as opposed to the commonly studied ‘closed-system’ type performed by hub firms. Our findings reveal how the processes of open-system orchestration differ markedly from those of closed-system orchestration, and detail how these processes influence the micro-foundations of network members’ sensing capabilities. By doing so, we also offer empirical substantiation and theoretical elaboration to the idea that dynamic capabilities might not reside exclusively inside firms, but could be co-created relationally with other parties in the business ecosystem.

Changes in Allostatic Load during workplace reorganization

ObjectiveAllostatic Load (AL) represents the strain on the body produced by repeated physiologic or allostatic responses activated during stressful situations. Several cross-sectional studies have found empirical substantiation for the relationship between impaired psychosocial work environment and high AL. The aim of this longitudinal study is to investigate changes in AL during workplace reorganization that has been shown to cause impaired psychosocial work environment. Moreover, we aim to investigate the association between changes in AL and changes in psychosocial work environment (job strain, effort-reward imbalance) and psychological distress (stress symptoms and perceived stress). MethodsA major reorganization of non-state public offices was effectuated in Denmark on 1 January 2007. In 2006 and 2008, we collected clinical and questionnaire data from 359 participants, 265 women and 94 men, employed in seven municipality or county administrations. Four municipalities and one county merged with others, while one municipality and one county remained unmerged.We calculated the AL score based on 13 physiological markers reflecting stress responses of the cardiovascular, metabolic, neuroendocrine and immune systems. We analysed changes in AL from 2006 to 2008. ResultsAL increased significantly during workplace reorganization in the whole study group but we observed only a tendency of significant increase in AL in the merger group compared with the control group. Moreover, we observed no association between the changes in AL and changes in psychosocial work environment and psychological distress. ConclusionsThis result leaves the conclusion unclear but contributes to the limited research in this area with a longitudinal design and focus on low-risk levels and small changes in AL in healthy people as predictor of future disease.

Validity and Reliability of Satisfaction as a Mediator between Quality Constructs in Manufacturer–Supplier Relationships Through Time and Across Contexts

Purpose: The main objective is to test and assess a research model through time and across contexts in which satisfaction is a mediator between quality constructs in manufacturer–supplier relationships. Satisfaction is positioned as a mediator between trust and commitment (i.e., causes) on the one hand, and cooperation, coordination and continuity expectancy (i.e., outcomes) on the other. The objective is also to provide a substantiation and contribution through time and across contexts, to business theory of supplier-manufacturer relationshipsMethodology/approach: One out of eight samples selected for additional empirical substantiation for this study comprises a total of 600 small and medium-sized Spanish enterprises from various industrial sectors. A total of 259 usable questionnaires were returned, generating a response rate of 43.2%. The study is positioned (and compared) in relation to seven other samples that have been tested within the same research model in Canada, Finland, Norway (twice), South Africa, Sweden, and Taiwan. The total number of useable questionnaires is 1641, the average number of useable questionnaires per study is 205 and the average response rate is 37.4% in the studies assessed of this article.Findings: The research model tested and assessed in the eight studies meets the requirements for satisfactory convergent, discriminant and nomological validity, as well as for construct reliability. The measurement and structural metrics support validity and reliability over time and across contexts, which is rare in marketing research.Research implications: The theoretical framework contributes, through time and across contexts, to the business theory of supplier–manufacturer relationships. The tested research model demonstrates properties of validity and reliability across countries and company sizes. Implications and suggestions for further research are provided.Practical implications: The empirical findings indicate key factors that contribute to satisfaction in manufacturer–supplier relationships in different countries and companies.Originality/value: The article makes a contribution to theory relating to supplier–manufacturer relationships, providing evidence that the tested, hypothesized relationships are generally applicable. The validation or falsification of empirical findings in previous research is crucial in building valid and reliable theory over time and across contexts. Otherwise, theory becomes fragmented and undermines the credibility of marketing research.

Validation of an e-Learning 3.0 Critical Success Factors Framework: A Qualitative Research

Aim/Purpose: As e-Learning 3.0 evolves from a theoretical construct into an actual solution for online learning, it becomes crucial to accompany this progress by scrutinising the elements that are at the origin of its success. Background: This paper outlines a framework of e-Learning 3.0’s critical success factors and its empirical validation. Methodology: The framework is the result of an extensive literature review and its empirical substantiation derives from semi-structured interviews with e-Learning experts. Contribution: The viewpoints of the experts enable the confirmation and the refinement of the original framework and serve as a foundation for the prospective implementation of e-Learning 3.0. Findings: The analysis of the interviews demonstrates that e-Learning 3.0 remains in its early stages with a reticent dissemination. Nonetheless, the interviewees invoked factors related to technology, content and stakeholders as being critical for the success of this new phase of e-Learning. Recommendations for Practitioners: Practitioners can use the framework as a guide for promoting and implementing effective e-Learning 3.0 initiatives. Recommendation for Researchers: As a new phenomenon with uncharted potential, e-Learning 3.0 should be placed at the centre of educational research. Impact on Society: The understanding of what drives the success of e-Learning 3.0 is fundamental for its implementation and for the progress of online education in this new stage of its evolution. Future Research: Future research ventures can include the design of quantitative and self-administered data collection instruments that can provide further insight into the elements of the framework.