Teachers' communication skills are one of the key factors that influence the quality of learning and student development. Teacher-student interaction can influence students' attitudes to learning, motivation, ability to cooperate and learn independently. Effective communication is a key factor in learning success. It not only helps to ensure that the material is learned correctly, but also keeps students motivated and creates a favourable emotional climate in the classroom. This can only be achieved through good communication techniques, such as listening and speaking, using positive and supportive language, and presenting material in a clear, understandable and engaging way. Its impact on learning effectiveness depends on the quality of communication itself, which includes various forms and methods of communication, such as verbal and non-verbal communication.
 The study of the impact of pedagogical communication on the effectiveness of the educational process involves the study of various aspects, such as the emotional side of communication, interaction between teacher and student, the use of different methods of interaction, and others. In a world of profound social and economic changes, the reform of the education system should promote the establishment of a person as the highest social value.
 Therefore, understanding how pedagogical communication affects the effectiveness of the educational process is very important for improving the quality of education in secondary schools.
 The article analyses the current state of pedagogical communication in general secondary education institutions and its impact on the effectiveness of educational and management processes in these institutions. Therefore, we see the study of technologies focused on the personal influence of participants in the educational process on the development of communication competencies of teachers and managers as a prospect for further research in this area.