The paper by Molyneux et al. in this issue of the Bulletin contains several valuable lessons for health professionals in developing countries. (1) Beyond the specific technical content, it shows how problems in health service delivery can be solved successfully through a systematic process of quality improvement: identifying a specific problem, addressing that problem through simple, low-cost, locally available and effective solutions, and evaluating the approach. Molyneux et al. improved emergency care for children by providing training in emergency care and triage and improving patient flow and collaboration between inpatient and outpatient services. Emergency triage assessment and treatment (ETAT) was developed in Malawi, based upon and validated against the Advanced Paediatric Life Support course used as the standard training for paediatric emergencies in many developed countries. The ETAT course has been conducted as a 3 1/2-day training course in several resource-poor countries, and trainer of trainer courses have been held in the Africa and South-East Asia Regions. (2) The ETAT course materials have been translated into several languages. Similar emergency care guidelines have been used in Brazil. (3) Good quality emergency care can be the first step in improving hospital care for children, which is deficient in many countries. (3-5) Experience is accumulating from resource-poor countries: the management of cases of severe malnutrition, (6-8) pneumonia (9) and neonatal care (10) has been improved with better ward organization, clinical guidelines and staff participation. Quality improvement as a strategy has been used by several projects. In Nicaragua, the Russian Federation and South Africa, projects improving services for neonatal care have resulted in good outcomes ranging from immediate care of the newborn to a reduction in neonatal mortality. In Peru, a large-scale maternal and neonatal quality improvement project with self-identification of problems by the clinical teams, training, supervision and an accreditation system resulted in a range of improvements. (11) These included the availability of data on which to base clinical care, patient satisfaction, the availability of essential supplies, a participatory working approach and standardized care. Quality improvement depends on showing a discrepancy between the existing situation and desired standards. In Brazil, a hospital assessment tool was initially developed and field-tested with involvement of local professionals and concurrent data collection, assessment and planning of identified improvements. (11) This tool was the prototype for subsequent hospital assessments in countries such as Cambodia, Indonesia, Kazakhstan, Kenya, Solomon Islands and Timor Leste, where the findings were the basis for initiating hospital improvement activities. …