Emergence Of Electronic Commerce Research Articles

Revving Up Growth: A Study of the Positive Impact of e-Commerce Adoption by SMEs

The emergence of electronic commerce has significantly altered the manner in which small and medium-sized enterprises (SMEs) conduct their operations. E-commerce has helped SMEs overcome many of the problems they had when they first started out in the consumer market. This paper examines the positive impacts of e-commerce on SMEs and examines how the adoption of e-commerce has proven to be a growth engine for these businesses. By means of our thorough analysis of case studies, interviews, and industry reports, we demonstrate how e-commerce has opened up novel markets, augmented revenue, streamlined operations, and widened customer reach for small and medium-sized enterprises. By embracing e-commerce, small and medium-sized enterprises have been able to compete on a more level playing field with larger and more established enterprises. As the global e-commerce market continues to expand, small and medium-sized enterprises (SMEs) that have not yet embraced e-commerce may be at risk of being left behind.

Pengaruh Kualitas Pelayanan E-Commerce Shopee Terhadap Kepuasan Pelanggan Melalui Keputusan Pembelian

Cultural acculturation with a touch of technology is one of the phenomena driving changes in human life causing the emergence of electronic commerce. One of the most popular e-commerce sites is Shopee. Shopee has many users although in terms of their satisfaction, other e-commerces come first. Buyers will be satisfied after the purchase depending on the performance offered in relation to the buyer's expectations. So, the factor that affects e-satisfaction is e-service quality through purchase decisions. The method used in this research is a quantitative method. Using purposive sampling and quota sampling techniques due to the unknown population, the researchers obtained 143 respondents as the samples. The measuring instrument used was an open and closed questionnaire with a total of 26 statements and distributed via Google Form. The data analysis technique used path analysis and SPSS version 23 software. The research result shows that E-service quality has a significant indirect effect on E-satisfaction through commerce consumer purchasing decisions. The managerial efforts to improve e-service quality and customer satisfaction as an online buyer through purchasing decisions are identifying Shopee consumers more deeply from consumer behavior, improving Shopee features, and increasing purchasing decisions because it can potentially support the effect of service quality on Shopee customer satisfaction.

Investigating the Influence of E-Marketplace Usage, and E-Commerce Benefits on Supply Chain Management in Pakistani Industries

Today’s business environment changed drastically due to rapid growth in communication and information technologies, leading to the emergence of electronic commerce among the top companies. It has been recognized that simple ideas are becoming more evolutionary due to exponential changes in e-commerce. Hence, the purpose of this research is to determine the direct impact of e-marketplace usage and e-commerce benefits on supply chain management. Data was collected from those companies enlisted in the Lahore Chamber of Commerce and Industry and using e-commerce. Factor analyses, mediating regression, correlations, and descriptive analyses and were employed. The study results suggested that e-marketplace usage and e-commerce benefits had a direct and positive impact on supply chain management. The results also proved the mediating role of e-marketplace usage among e-commerce and supply chain management relationships. The implications for strategic level management and limitations for future researchers were discussed hereunder.

The Legal Nature of the Electronic Contract (comparative study)

There is no doubt that the huge development in the revolution of communications and modern technologies in addition to modern technological development in general led to the emergence of electronic commerce through which the electronic contract. It is necessary to shed light on this modern type of transaction to clarify the nature of the laws and provisions that govern it, so as to provide legal protection for the clients in this field. For this reason, I have considered dealing with this area, which will require legal systems to be subject to the provisions and laws necessary to settle disputes that may arise, and to high light on the nature of the electronic contract by holding it and proving it only. The Internet has been one of the most important innovations of the human mind in the field of informatics since the end of the last century. It removed geographical boundaries between countries and helped to turn the world into a small village and developed e-commerce. The Internet is one of the most important means through which Conclusion of electronic contracts. The electronic contract is validated by verifying the validity of the pillars: the object, the cause, the agreement and the eligibility, which are organized in the same framework as the general rules regulating the traditional contract. With some specificity of these pillars, the scope of the general rules is not broadened; to accommodate the eligibility of the contractors, it is difficult to ascertain the identity of the contracting parties and their eligibility, electronic signature and certification to try and fill gaps in this range.

Evaluation of Most Effective Third-Party E-Commerce Platform in Senegal

With the fast development of the new information and communication technologies and their current involvement in the business world, no country as less developed as it can be, can’t ignore them. Developed and emerging countries have understood it and have very early exploited the opportunities offered by these information and communication technologies. One of their most compelling opportunities is the emergence of electronic commerce. However, the e-commerce is not limited to the purchase and sale of goods and services through the Internet, but it requires a strategic regulation for its proper functioning; because its development passes through its proper functioning. In the majority of the less developed countries, e-commerce is still at its embryonic stage where the large part of online transactions happens in social networks like Facebook and Whatsapp. Senegal is one of those countries, therefore the objective of this research to find a solution on how to organize the Senegalese e-commerce market by proposing the most effective third-party e-commerce platform that can be suitable to its market. There are different types of e-commerce but the most known, used and that have proved their effectiveness are the B2B e-commerce, B2C e-commerce, and C2C e-commerce. According to the Statistics Portal, Statista, the B2B e-commerce worldwide gross merchandise volume was 7,300 billion USD in 2016 and the B2C e-commerce worldwide sales reached 1,859 billion USD the same year. As for the C2C e-commerce, eMarketer estimated its worldwide sales at 1,915 billion USD in 2016. Therefore, they are the third-party e-commerce platforms used as the alternatives and from which the best for the Senegalese e-commerce market is evaluated in the research through the use of the analytical hierarchy process (AHP). The results have shown the B2B third-party e-commerce platform to be the most effective for the Senegalese market; without overlap of alternatives within uncertainties as of the result of the sensitivity analysis.

Contemporary Legal Issues in Electronic Commerce in Nigeria

The Internet has no doubt added a great deal to the quality of human life today. It has knitted the world together as a global village. Many difficulties which hampered international and even national commercial transactions in the past have now been consigned to the dust-bin of history. The emergence of electronic commerce is as a result of the creation of the internet, through which commercial transactions are conducted between parties from different parts of the world and who may never see themselves in their lifetimes. However, the emergence of electronic commerce has also brought with it a number of legal and socio-economic problems, especially in the developing nations such as Nigeria – problems which pose significance challenges to the legal regime of electronic commerce in those countries. This paper examines these legal issues within the context of the current legal and regulatory framework for electronic commerce in Nigeria.

Editorial

This edition contains an interesting mixture of contributions from various parts of the world and from the perspective of various disciplines of the law.o Dr. Timothy I Akomolede of the Olabisi Onabanjo University in Nigeria highlights a number of legal and socio-economic problems that have been engendered by the emergence of electronic commerce, especially in developing countries such as Nigeria.

Role of E-Commerce in Micro, Small and Medium Enterprises with Special Reference to Dimapur District of Nagaland

Emergence of electronic commerce (e-commerce) had changed the nature of the trade in the world. India has the third largest internet users base in the world after the United States and China. It clearly visualises the scope of ecommerce in India. E-commerce is considered to give a significant benefit to MSMEs (Micro, Small and Medium Enterprises) by giving them a platform for their exposure to the world. Nagaland, a northeastern state of India, has the huge potential for the growth of MSMEs. This study has been undertaken to understand the role of e-commerce in the development of MSMEs. The primary survey has been conducted in the Dimapur district of Nagaland among the targeted respondents using personal interview and questionnaire method. Convenience sampling method was used to collect data from 100 respondents. During survey, it has been found that there is a significant growth of ecommerce ventures in Dimapur district of Nagaland with a view to sell ‘Made in Nagaland’ products to the rest of the world. The data collected were analysed through descriptive statistic method and percentage method. It has been concluded that e-commerce plays a supportive role for the growth of MSMEs in the state.

Conjoint analysis of drivers and inhibitors of e-commerce adoption

Since the emergence of electronic commerce, the study of motivations as good predictors of consumers' purchasing behavior collects much of the attention of the literature. However, most studies rely on regression analyses, which have relevant limitations. This study uses fuzzy-set qualitative comparative analysis (fsQCA) to analyze the influence of motivations and barriers on online-shopping behavior from a compilation of 33 motivational and 12 disheartening items of e-commerce as conditions, and purchase behavior as outcome. The empirical analysis uses responses of 817 Internet users to an online questionnaire. The method includes a previous principal component analysis that reduces the number of conditions to 7 motivations (hedonic, product variety, product customization, convenience, price, lack of sociality, and Internet exclusive availability) and 3 barriers (in-person, risk, and delivery). fsQCA offers insight into the knowledge of online shopping drivers and inhibitors, with relevant implications for theory and practitioners.

Empirical Examination Of Effects Of Web Assurance Seals On Perceived Level Of Assurance And Price Tolerance With A Focus Being Placed On CPA-Associated Seals

Since the emergence of electronic commerce (e-commerce), the trustworthiness of commercial web sites has been one of the most important, persistent, and interesting issues both in industry and academia. Not surprisingly, web assurance seals have attracted considerable attention among e-commerce vendors due to its potential role as a key factor in the formation of initial trust. However, recent evidence indicates that web assurance seals fail to enhance online purchasing behavior in spite of rosy promises from seal providers. This research examines the mechanism of perceived assurance level formulation through the use of web assurance seal, seeking possible answers to whether Certified Public Accountant (CPA)-associated seals have more effect on the perceived assurance levels than non-CPA-associated seals. As such, the success of web assurance seal is contingent on multiple factors including the attributes of the assurance seal providers, the perceived value of the seal, and the familiarity of the web assurance seal. Overall, this article contributes to both practice and research by shedding light on the largely ignored phenomenon, namely, of web assurance seal failure and by exploring fundamental factors affecting web assurance seal initiatives success.

PERFORMANCE EVALUATION OF C-FUZZY DECISION TREE BASED IDS WITH DIFFERENT DISTANCE MEASURES

With the ever-increasing growth of computer networks and emergence of electronic commerce in recent years, computer security has become a priority. Intrusion detection system (IDS) is often used as another wall of protection in addition to intrusion prevention techniques. This paper introduces a concept and design of decision trees based on Fuzzy clustering. Fuzzy clustering is the core functional part of the overall decision tree development and the developed tree will be referred to as C-fuzzy decision trees. Distance measure plays an important role in clustering data points. Choosing the right distance measure for a given dataset is a non-trivial problem. In this paper, we study the performance of C-fuzzy decision tree based IDS with different distance measures. We analyzed the results of our study using KDD Cup 1999 data and compared the accuracy of the classifier with different distance measures

Contemporary Legal Issues in Electronic Commerce in Nigeria

The Internet has no doubt added a great deal to the quality of human life today. It has knitted the world together as a global village. Many difficulties which hampered international and even national commercial transactions in the past have now been consigned to the dust-bin of history. The emergence of electronic commerce is as a result of the creation of the internet, through which commercial transactions are conducted between parties from different parts of the world and who may never see themselves in their lifetimes. However, the emergence of electronic commerce has also brought with it a number of legal and socio-economic problems, especially in the developing nations such as Nigeria – problems which pose significance challenges to the legal regime of electronic commerce in those countries. This paper examines these legal issues within the context of the current legal and regulatory framework for electronic commerce in Nigeria.PER/PELJ Vol. 3 2008: pp. 1-24

E-CRM 구성요인이 e-쇼핑몰 고객만족과 웹사이트 재방문 및 e-구전에 미치는 영향에 관한 연구

Recently the development of information technology and the emergence of electronic commerce have brought significant changes of purchase behavior in customers. The purpose of this research is to investigate the important elements of e-CRM which influence the customers satisfaction in the shopping mall. Also this study is to investigate the relationship between customer satisfaction and repurchase intention and word of mouth intention. What we have found are as follows. (1) e-CRM elements greatly influencing on customer satisfaction in the shopping mall were e-Marketing, s-Sales, e-Service, and e-Security. (2) results of the relationship between customer satisfaction and repurchase intention was significant. (3) results of the relationship between customer satisfaction and word of mouth intention was significant. (4) results of the relationship between repurchase intention and word of mouth intention was significant. In conclusion, the results of this study will be helpful for the managers participating the operation of internet shopping mall.

Characteristics of product/service process and customer needs of geographical accessibility in electronic commerce

The necessity of geographical accessibility between service provider and the customer has been essential for face‐to‐face contact in many service industries. However, the emergence of electronic commerce (EC) and new technologies has altered the concept of location and geographical accessibility of service industries in a traditional economy. This study developed factors representing characteristics of product/service processes and verified that those factors are significantly related to customer needs of geographical accessibility in the transactions of EC. In addition, it investigated the relationships with the reasons for customer needs of geographical accessibility. Data for analyses were collected through customer surveys and statistically analyzed through exploratory factor analysis, multiple regression analysis, and canonical correlation analysis.

Internet Economics and Policy: An Australian Perspective

Publicly available information indicates that the demand and supply of Internet and Internet–related services are continuing to expand at a rapid pace. Since 1997 the number of Internet service providers (facilities–based and resellers) has increased by nearly 40 per cent; the number of points–of–presence per Internet service provider has increased by five times; the number of hosts connected to the Internet has more than quadrupled; and Internet traffic has increased from six to 10 times. The emergence of electronic commerce (e–commerce), driven by this rapid adoption of Internet services and continual technological innovation, is likely to have profound economic and social impacts on Australian society. This paper provides a detailed analysis of the impact of the Internet and e–commerce, ranging from the changes in the market structure of the telecommunications industry, its role in changing the organisation of traditional markets, the emergence of new markets, and the structural shifts to employment, productivity and trade. The paper also analyses contemporary Australian regulatory responses.

Hospital electronic commerce applications in Taiwan: a value chain analysis

The emergence of EC (Electronic Commerce) has brought the world a new economic paradigm. The application of EC in Taiwan has grown rapidly in recent years, while the formation of the electronic commerce environment is still in an embryonic stage. The purpose of this study is to introduce the current development of hospital electronic commerce as well as analyse its impact on hospitals in Taiwan. Based on the structure of value chain analysis, a framework of EC applications in hospitals is developed which may provide an analytic basis for hospitals to find the significant role of EC in determining relative cost position or differentiation and seek their sources of competitive advantages. The research results may provide some guidance for hospitals to develop their EC strategy in order to seize new opportunities or react to the changes in the healthcare environment.

Business School Curricular Responses to the Emergence of Electronic Commerce

The latest innovation to draw the attention of business schools and their stakeholders is electronic commerce (e-commerce). The purpose of this paper is to examine how business schools are responding to the curriculum challenge of e-commerce. The results indicate that business schools are initiating three types of responses: The first concerns programmatic changes. The second concerns changes in the disciplines of management information systems, marketing, operations management, and accounting. The third response is the establishment of centers/institutes of e-commerce. Before we report on these responses, we present an overview of e-commerce. After our responses, we present a summary of our results and predict future trends.

Managing channels of distribution in the age of electronic commerce

The emergence of electronic commerce (e-commerce) has created a new business paradigm, one that presents marketers with noteworthy opportunities and challenges. Perhaps the greatest impact is in the area of channel management. The top issue for many business-to-business (B2B) firms today is channel conflict. In this paper, we investigate the effect of introducing the Internet channel into an already complex, multichannel distribution system from the perspective of the supplier firm. We describe strategies for proactively managing conflict, both externally with channel partners and internally among the subunits responsible for managing the channels. Twelve propositions for research are developed; eight relate directly to the marketing mix and four focus on channel communication and coordination. All of the research propositions offered are mechanisms by which suppliers can influence the level of channel conflict they experience. Dedicated channel management groups, documentation of channel strategies, and superordinate goals are identified as strategies for minimizing unwanted conflict.

The Rapid Emergence of Electronic Commerce in a Developing Region: The Case of Spanish-Speaking Latin America

In several respects, Spanish-speaking Latin America appears to be a "fast follower" of electronic commerce, i.e. a region of the developing world that is capable of relatively rapid adoption of e-commerce technologies and business models. The region has one of the world's fastest- growing rates of growth of Internet connectivity, and demand for information technology is soaring. The telecommunications infrastructure is improving and access costs are declining. Business and technological information from North America and Europe is readily available. However, certain structural and cultural characteristics are shaping the ways in which e-commerce can drive economic renewal in Spanish-speaking Latin America. These characteristics include a relatively weak technological and educational infrastructure, highly skewed distribution of income within national populations, scarcity of capital for new ventures, a traditional business culture that does not place high value on market responsiveness or customer service, and a policy and legal system that requires retrofitting. Nevertheless, the connectivity boom in the region has generated an array of e-commerce opportunities that are attracting many contenders from within and outside the region. This paper surveys recent research on the emergence of e- commerce in Spanish-speaking Latin America and describes the challenges facing this region as it enters the network economy.

Open networks, electronic commerce and the global information infrastructure

During the last two decades, advances in telecommunications and computer technologies have produced one of the most significant economic and social transformations in history. Despite massive investments in information infrastructure, however, many believe that the full promise of this technological revolution remains unfulfilled, both in the realm of economic development as well as in terms of social progress. This is the primary challenge that we all face in building a global information society for the 21st century. Meeting this challenge will require more aggressive strategies aimed at expanding the role of information networks in the modern economy, and maximizing their contribution to the creation of new wealth and employment opportunities. The emergence of electronic commerce, which some predict will grow to a market worth more than $200 billion annually by the turn of the century, will be an important element in forging the foundation for future economic growth. Business and government policy-makers have therefore increasingly turned their attention to determining the conditions that will encourage the widespread deployment of electronic commerce widely throughout the economy. This paper will describe some of the recent work done by Canada's Information Highway Advisory Council to examine the dynamics of the modern knowledge economy, and its strategy for promoting electronic commerce. In IHAC's view, the successful diffusion of electronic commerce depends on a country's capacity to accomplish two goals: (1) to build and to enable a networking infrastructure which supports the commercial applications that are developing and that are expected in the future; and (2) to ensure ease of access to these networks and their availability to all business enterprises in the economy regardless of their size or location. The application of public network standards which assure an open, transparent networking environment is a key factor in achieving these goals. Governments have a number of appropriate policy instruments at their disposal to facilitate the adoption of the necessary networking standards as well as to take other initiatives that will promote the spread of electronic commerce.